[Q] HTC WP7 Caller ID doesnt work, country code issue - Windows Phone 7 Q&A, Help & Troubleshooting

I have a big problem with my newly bought HTC Trophy. The caller ID does not seem to work correctly. All my contacts have the country code prefix for all the numbers (+47 or 0047 here in Norway). When I receive a call the caller name is not shown, only the number. But if I remove the country code, the caller name is shown. But then all the text messages I receive, shows only the senders number and not the name. How do i fix this?? This is a big problem for me.
I've tried switching the Internation assist on, no good. Please help

Fre_ZZe said:
I have a big problem with my newly bought HTC Trophy. The caller ID does not seem to work correctly. All my contacts have the country code prefix for all the numbers (+47 or 0047 here in Norway). When I receive a call the caller name is not shown, only the number. But if I remove the country code, the caller name is shown. But then all the text messages I receive, shows only the senders number and not the name. How do i fix this?? This is a big problem for me.
I've tried switching the Internation assist on, no good. Please help
Click to expand...
Click to collapse
I was going to say post in Microsoft answers but i see you already have lol

Hehe Yes I have, and apparently there's a lot of issues with this from other countries as well. This is such a fundamental thing to be working so I'm suprised Microsoft doesnt have an offical saying in this..
For now, I cannot use my phone, I REALLY have to be able to know who's calling before I decide if I gonna answer or not..
Stupid MS, apart from this I'm actually very happy with the my first WP7 device.

http://forum.xda-developers.com/showthread.php?t=907971
use the callerid fix
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7
where the dword is the number of digits in your phone number, less the country code
eg, singapore uses 8 digits, +6512345678, so it's
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:8
Click to expand...
Click to collapse
for me
i tried it yesterday, it does work

Thanx, that was what I'm looking for
How do I unlock my phone to be able to edit the registry entries?

http://forum.xda-developers.com/showthread.php?t=938106
install the developer tools
install zune
install certificate
set phone to airplane mode
connect to zune
run chevronwp7
unlock
then install registry editor from touchxperience website

Hello, i cant seem to fix my mozart's issue.. I'm from Malaysia btw. normal numbers are 010 1234567, so logically should be 7 right? i've tried 7, 8, 9, 10, 11...these values cant seem to work..can you help me?

This is still a problem on Mango!!! Any "easy" way to fix this guy's??

Hello guys,
I bought HTC Mozart from 5 days ago and every thing is will except the caller id it same problem
I'm thinking to unlock the device for change the registry value.
but another problem the ChevronWP7 is not working with me.
If any one have an easy solution let us know.
Thank you all

ultra_nyamuk said:
Hello, i cant seem to fix my mozart's issue.. I'm from Malaysia btw. normal numbers are 010 1234567, so logically should be 7 right? i've tried 7, 8, 9, 10, 11...these values cant seem to work..can you help me?
Click to expand...
Click to collapse
Same HTC 7 Mozart user here in Malaysia, doesn't have the called ID issue...
The count should be like this:
+60
123456789
so, 9 should work for you, remember to restart your phone after the reg applied.

Related

See contacts name when an SMS arrives / HTC S710 / WM6

Hi
I have a question, I have a HTC S710 running WM6. When I get an SMS
instead of showing the name of the person that sent it, it shows the
number even I have the contact stored. What I figured is that the
stored number is XXX-XXXX and the SMS comes from +506 XXXXXXX.
In other phones Ive had (Nokia, Sony Ericsson) when an SMS comes from
that number, it does associate it with the contact name.
Any ideas on how to get this done on the HTC S710?
Thanks in advance,
Dan
I don't see anything else than modify the whole phonebook and put +506 (or a needed one) at the beginning of all your numbers. Maybe all your phones were able to display correct number, but I'm afraid that WM can't do it
Nokia only compares the last 7 digits from the right.
I think it's also depends on the network you are connected to.
that's what someone told me anyway so don't take my word from it... here we don't have that problem (even if the number is sored without +972 it still show the name of the contact when SMS arrives).

Numbers instead of contact names?

i've searched but couldn't find a topic about this issue.
whenever i receiver a sms it shows a number instead of a contact name is there a solution for this?
Weird, the Mogul doesn't do that. Must be a bug, should do it automatically. Do you have your phone prefixes set correctly, since you imported the phone?
TheBundo said:
Weird, the Mogul doesn't do that. Must be a bug, should do it automatically. Do you have your phone prefixes set correctly, since you imported the phone?
Click to expand...
Click to collapse
yes my phone prefixes are set correctly
i have the same problem, sometimes.
some times the contact name is shown , other times only the number.
have to look further to see if i can find why number or contact.
grtx , arnold
I have the same problem.
with me it's like it can't switch between te land code and 0, (wich is for me +31 or 0 and the other way around)
This is also when the phone me..
Does anyone know how to solve this?
thanks already
Paul
edit: I found a solution to my problem some where on the net,
in the regestry edit
HKCU\ControlPanel\Phone\CallIDMatch
change the value from 12 to the desired number 7 (or 8 in my case)
advanced config ----> Phone ----> Call Id match: 9
this was the solution for me
Also, check that you don't have the same number in your phonebook twice...

Vario IV and callerID

All,
Just got my new VarioIV and callerID is not working i.e. when someone rings who is also in my phonebook their name and number is not displayed. The phone display unknown caller and the number.
If the same person sends me a text message their name is displayed. Anyone else experiencing this?
After some investigation I have discovered this phone does not like international numbers in the format of +XX
If I have a number in the format of 07125 123456 callerID with name works.
If I have a number in the format of +447125 123456 callerID does not work but when I get a text the person name is displayed.
Is this by design? My Kasier, Hermes and Blue Angel always worked with +XX numbers.
Thanks
Have a look in this thread:
http://forum.xda-developers.com/showthread.php?t=471329
Quite why the phone was released with this problem is beyond me.
antlane said:
Have a look in this thread:
http://forum.xda-developers.com/showthread.php?t=471329
Quite why the phone was released with this problem is beyond me.
Click to expand...
Click to collapse
I totally agree, why I need to use a 3rd party software to fix the problem is totally unacceptable. T-Mobile should address this problem, i will give their customer support a ring.
Thanks
antlane said:
Have a look in this thread:
http://forum.xda-developers.com/showthread.php?t=471329
Quite why the phone was released with this problem is beyond me.
Click to expand...
Click to collapse
Hello I tried using Schaps Adv Config and changed the trailing numbers to 9 and indeed callerID now works BUT this seems to break text messages i.e. when someone sends me text i get no notification on my phone. This is crazy, I have spoken with t-mob who will reset my profile but i have a feeling this is a Vario IV rom problem.
Thanks

[solved] Problem with Contacts and International Country Codes

So Ive been using my HTC Ozone (6.5 Standard, 3VO rom) for a while in israel, and the way the cellular network works is as follows:
country code is +972
the number that shows up on an incoming call is 052-555-5555.
The number that shows up on an incoming text is +972-52-555-5555.
The number that shows up on an outgoing call when dialing without the country code (aka 052-555-5555) is +972-052-555-5555.
All of these differences mean that if I have a number saved in the contact manager (in only one of the above forms), it isnt displayed 2/3rds of the time. If i send a text to ME(052-555-5555), the reply comes back from an unsaved number, in a new thread is +972-52-555-5555.
Is there a way for me to just save the base number (052-555-5555), and have the phone's contact manager realize that its the same number is the +92 equivalent? My current workround is saving all the forms of a number to a contact, but 1. its tedium to go through all my contacts and do this, and 2. you can only save so many numbers to a contact, which means im screwed if the contact has two different numbers.
I see all these fields in the "current country" setting, but I have no idea what they mean, or if that is even the solution.
Any help would be greatly appreciated.
hey , i got the same problem on my Omnia 2 with windows mobile version 6.5
The local incoming call won't show the country code, and sms does the opposite way.
check through all my phone setting, can not find any related option for this.
Thanks for anyone can provide a resolution.
i just resolved my problem. hope this way can help you as well.
get a regedit software on your windows mobile phone.
go to HKEY_CURRENT_USER/ControlPanel/Phone
under it, you should able to see a key name "CallIdMatch", change the value to maybe 8 or 9, which means it will match the last 8 or 9 numbers for each incoming call or sms. (use decimal) after the changing, reboot your phone.
Wow, it worked!!
Thanks a lot man!
thanks for the tip jason_ma!
i was also wondering about it.
Anyone know how to edit CalIidMatch an an HTC hero

[Q] HTC 8X caller ID issue

Hi,
I bought a T-Mobile HTC 8X in the US, unlocked it and brought it back with me to Israel. Now, when Israeli contacts call me, their numbers appear as (for example) 050 555 5555. When they text me, the number shows up as +97250 555 5555. For some reason the phone isn't able to tell that those two are the same number. I couldn't find anything while looking through the settings. I tried playing around with regions and all and came up with nothing. My old AT&T Focus had no issues and my dad's British 8S is working fine as well.
If I remember correctly, In WP7 deivces there's a registry setting which allows to control how many digits from the right identify the number as unique. However, I couldn't find a registry editor for the 8X (is there any?) so that information won't help me right now.
So now, my caller ID function sucks and the only way to actually ID contacts is to save 2 numbers for each one... really frustrating.
Does anyone know how to fix this?
Thanks!
Eyal
HTC support emailed back
And after sending them my IMEI they said that unfortunately there's nothing they can do and T-Mobile phones show that symptom in places like Israel and Europe.
So, it's either selling it on ebay or waiting for a registry editor or flashing it with a new ROM somehow. Option #1 seems like the most realistic one at the moment. This really sux.
Eyal
eyal453 said:
Hi,
I bought a T-Mobile HTC 8X in the US, unlocked it and brought it back with me to Israel. Now, when Israeli contacts call me, their numbers appear as (for example) 050 555 5555. When they text me, the number shows up as +97250 555 5555. For some reason the phone isn't able to tell that those two are the same number. I couldn't find anything while looking through the settings. I tried playing around with regions and all and came up with nothing. My old AT&T Focus had no issues and my dad's British 8S is working fine as well.
If I remember correctly, In WP7 deivces there's a registry setting which allows to control how many digits from the right identify the number as unique. However, I couldn't find a registry editor for the 8X (is there any?) so that information won't help me right now.
So now, my caller ID function sucks and the only way to actually ID contacts is to save 2 numbers for each one... really frustrating.
Does anyone know how to fix this?
Thanks!
Eyal
Click to expand...
Click to collapse
Actually, if I remember correctly from my previous experience with unlocked phones, most true Caller-ID (where the phone can identify who is calling even if they AREN'T in your Contacts list) requires XML code embedded in the phone (somewhere, don't ask me where) by the provider. Some providers use the same frameworks, so it's possible to get it working from network to network, but in most cases no.
I've never seen a situation tho, where it couldn't pick up the name from the Contacts list, based on the number coming in. I seem to remember you can turn on a feature called "International Dialing Help" that might bring them both together. OR put the entire phone number in your contacts. (As it is displayed when it comes in on Text).
drtolson said:
Actually, if I remember correctly from my previous experience with unlocked phones, most true Caller-ID (where the phone can identify who is calling even if they AREN'T in your Contacts list) requires XML code embedded in the phone (somewhere, don't ask me where) by the provider. Some providers use the same frameworks, so it's possible to get it working from network to network, but in most cases no.
I've never seen a situation tho, where it couldn't pick up the name from the Contacts list, based on the number coming in. I seem to remember you can turn on a feature called "International Dialing Help" that might bring them both together. OR put the entire phone number in your contacts. (As it is displayed when it comes in on Text).
Click to expand...
Click to collapse
I tried saving the entire number, but because local Israeli numbers get an extra "0" the phone is not able to ID them. Local call comes in as 050-5555555. SMS, like an intl. call, comes in as +97250-5555555. The "International Dialing Help" really helps when you're dialing. I thought it would fix the caller-id issue but it doesn't.
I spoke with HTC and with WP8 support on twitter. It's a known issue for T-mo phones and according to WP8 support, it has been forwarded to the appropriate team which probably means it'll be fixed in months to come. Until then, the only option is to get the phone flashed by one of the Israeli carriers with the Israeli version of the OS.

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