Samsung Omnia 7 choppy bluetooth playback - Windows Phone 7 Q&A, Help & Troubleshooting

Hi All,
I would like to know if anyone is experiencing some problems with bluetooth headset choppy playback on Samsung Omnia 7 and/or WP7 in general.
My problem is that music is just unlistenable on my device using my Motorola S9 headset. Sound is cutting every 1 or 2 second !
Using wired headset or external speaker is ok.
Thanks for you answers/feedback
Regards,
Thomas

no problems with my jabra bt headset and my hd7. Just as smooth and loud as wired for audio (just wish videos were supported).
Have you tried deleting the profile and reconnecting?
Also might try another BT (maybe borrow someone's just to check), to help narrow it down to your BT or your phone.
My wife has problems with motorola BT's and android devices.

I use a bluetooth headset all the time and sound playback can cut out if the phone is too far away from the headset, or if arms / clothing get in the way of the signal. I tend to keep the phone in my breast pocket and that's OK. In the trouser pocket, it's terrible.
So try putting the phone nearer to your headset and see if that makes any difference.
Bluetooth radio is very, very low power, and it's not surprising the signal can get cut off by objects that are in the way. Distance is a big factor too. I guess some headsets are better at receiving a reduced signal than others.

Thanks for your answers !
No matter what I try, it doesn't work... But I remember having tried my headset in the first times I got my device and it was working, I am sure ....
I am going to wait until nodo is out and we'll see if it solve the problem.
Thanks
Thomas

I have the nodo update and experience the same problem as you--choppy bluetooth playback with interruptions every 2nd second or so. The worst thing is that playback was perfectly fine before the update, and if i roll back to previous version playback is fine again. The choppy playback seems to have been introduced by nodo. Has anyone else experieced the same?
My phone is:
OS version: 7.0.7390.0
Firmware revision number: 2424.11.1.1
Hardware revision number: 3.15.0.4
Radio software version: 2424.11.1.1
Radio hardware version: 0.0.0.800
Bootloader version: 4.1.0.5
Chip SOC version: 0.36.2.0
It might be work noting that the phone had copy paste functionality on delivery (I got the phone a couple of weeks ago). The version number was pre nodo, but more recent than the vast majority of Omnia 7's out there.

Happens on my Omnia 7 as well. Solution? Disabled wireless.

bmazloum said:
Happens on my Omnia 7 as well. Solution? Disabled wireless.
Click to expand...
Click to collapse
Does not seem to do the trick for me. Tried to disable data, wireless and GPS. Still the same chopping playback. Do you have the same versions as I have?

No, I don't have the nodo update and the only difference aside from that is the radio software.
2424.10.10.6

I had the same problem with my BT headset after the NODO update.
Solution (at least for me):
using Registry Editor:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Bluetooth/AudioGateway
Set SupportCLI from 0 to 1
My BT headset works like charm again
I have no idea why MS changed that value in the update...

Thanks for your answer, guess I'll have to find out how to modify registry on Windows Phone 7.
Thenodo said:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Bluetooth/AudioGateway
Set SupportCLI from 0 to 1
Click to expand...
Click to collapse
Can't help wondering how you found out this
Thenodo said:
I have no idea why MS changed that value in the update...
Click to expand...
Click to collapse
Neither have I. Seems like they are developing procedures on how to release updates to the new platform. Seems like things can get a bit complicated with OEMs in the loop. Quite impressed anyhow by how smooth the update was either way, quite an accievement to deliver updates to all windows phones.

This is concerning to me, as a Samsung Focus owner on AT&T. I've been awaiting the NoDo update for the much-needed Marketplace bug fix(es) and application launch performance improvements. But the Bluetooth implementation and operation works perfectly for me now, and I really hope Samsung/Microsoft didn't botch it with this update on the Focus too. I usually plug my phone into a cassette adapter in my car (using the 3.5mm headphone jack) and wear my Bluetooth headset for calls. Calls are directed through Bluetooth, while Zune playback goes through the wired headphone jack. It's perfect and I really hope they don't change anything because unlike Windows Mobile, there are no advanced settings to fix or change this behavior. I shouldn't have to use a XAP or registry editor to fix it either.

Thenodo said:
I had the same problem with my BT headset after the NODO update.
Solution (at least for me):
using Registry Editor:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Bluetooth/AudioGateway
Set SupportCLI from 0 to 1
My BT headset works like charm again
I have no idea why MS changed that value in the update...
Click to expand...
Click to collapse
its still dropping any help?

Moved to Q&A

Related

Echo on Nokia Bluetooth Carkit

I know this may not be a PDA specific problem but I'm asking for any help! I have an XDAIIs which after unlocking am now using with my work Orange simcard. They kindly supplied me a new Nokia (CK7?) bluetooth carkit that pairs very easily with my xda. Problem being that the person on the receiving end of the call, whether on mobile or landline, gets immediate echo back of anything they say. (Sound quality is excellent at my end) All I can think is that the mic on the XDA is live alongside the carkit microphone causing one to pick up speech and send it straight back. Has anyone else encountered this problem and had any joy in remedying it!!?? Any help great fully accepted as I'm getting fairly reliant on my PDA now and it is very annoying not being able to use it in the car!
Thanks, Steve
You have a Nokia CK7W I expect. Welcome to the club! There is currently no solution for this problem, although upgrading the Bluetooth stack is rumoured to help. I have Radio version 1.13.00 with BT stack 1.0.0 Build 3900 from Broadcom and this problem persists.
So, unless anyone comes up with any other suggestions you are stuck with it for the time being. I wouldn't rule out upgrading to WM5 but I have not heard anything of how the BT performs in that image.
Sorry couldn't be more positive
I am also a member of the club tried everything. The most easy thing to do is to lower the volume of your carkit speaker. This could mean that the PDA is catching up what the other side tells you. But i tried everything, even different profiles (pocketalarm) but it is still there. So let hope someone comes up with that everwanted solution.
Maybe the voice coming out from car kit speakers reenters car kit microphone
Thanks guys, looks like I'm stuck with it for now...
tailazoom said:
Maybe the voice coming out from car kit speakers reenters car kit microphone
Click to expand...
Click to collapse
I had the same setup with my Nokia 6260 and everything worked perfectly. I sold the phone and bought a S100 and now i have this problem, so it is not the issue that the speaker is to close of the microphone. My guess is that nokia uses a different protocol in their BT stack. To ensure that you will use Nokia forever.
I also asked the other side to talk while i putted my hand on the carkit miicrophone. The echo is still there. A new BT stack would be handy.
AE problem
Hi!
nothing about your problem - but something you may interest to hear.
- simple one - Acoustic Echo becomes to Far End user (not you) as result of passing signal from your speaker to your microphone.
- how signal passing from.. to.. - not necessarily by air - and for mobile devices it is usually passing through its case and its board. So if you put your hand on mic - you won't achieve any "improvement".
only what you can do:
- find from what part problem comes - as you have 2 mic on your sytem try to find which one "cause" the problem. Acoustically separate PDA's mic - if echo still presents - the problem exactly in hands free part.
If it is - BT stack software cannot help you. BT stack software is responsible for data transportation. Only if inside new firmware some one put AECanceller software (and hardware) iprovements.
hardware means - physically prevent (provide good case and board design) passing cpeaker signal to mic. Actually this way is quite reasonable - for example HP 2210 PDA has several times smaller and shorter ImpulsResponse compare to Qtek S100. This means that in equal other condition HP provides smaller echo signal. For both devices echo path lies "inside" them - I am not targeting application like conference-room.
Second way is - to use software AEC - in nowadays it is normal and usual function in such device's firmware. So maybe next firmware will have it.
What can you do more - try to play with mic sensitivities and speaker loudness - it may help... a little.

Stereo bluetooth (A2DP) issue on Polaris

I just bought a bluetooth headset from Sony : DR-BT21G.
The pairing works just fine, I can listen to music or make a phone call. I can even watch a divx on TCMP with the sound in the head set and no problem.
The only thing is that as soon as I put the Polaris in my pocket (jacket our trousers) the sound stops, then comes back, then stops again, etc. The pairing is not broken, but the sound keeps coming and stopping.
This is even worse when I'm walking.
If I take the phone on my hand, the sound does not stop anymore.
I have changed the following registry keys as I read on other posts but it changed nothing:
HKLM/Software/Microsoft/Bluetooth/A2DP/Settings/BitPool - change to 48
HKLM/Software/Microsoft/Bluetooth/A2DP/Settings/MaxSupportedBitPool - change to 58
Any idea were this could come from ? Any other good or bad experience with this combination ? Is it just bad luck and I have to change my headset ?
Thanks for your help.
_________
WM 6.1 (bepe 0.66)
CE OS 5.2.19202 (Build 19202.1.0.0)
ROM Version : 1.52.751.2WWE
RadioVersion : 1.70.OliNex
Protocol Version : 25.65.30.04H
Quick update
I have installed the two patches for bluetooth, released by HTC official web site.
But this did not fix anything...
Yo dude,
I've got the same problem with a Sony Ericsson HBH-DS980.
I've not tryed to install the patches because i just received my cruise from repairing service.
I'll try and tell u.
Bye
i too have this annoying problem with no joy from the hotfix.... ring htc tell them you want it fixing under waranty i am!
1. Did you either restart your phone or restart the blueooth after making the registry changes?
2. If you did and it still didn't work for you, I would reduce both bitrate settings to the 28 and then restart either the blueooth or the phone which should fix your issue pretty much immediately. I would then up the A2PD settings at increments of 4 until you figure out the Sony DR-BT21G bitrate threshold. (Again be sure to restart either the phone or the bluetooth after each increase.)
FYI: The hotfixes aren't supposed to fix A2DP issues.
Thank you very much Sonus for your help.
Unfortunately I tried to tweak the bitrate according to your advice but it does not change anything.
I put the bitrate down to 2. It is true that I have less cut, but still, the connection drops from time to time for somes seconds.
Is the idea of this bitrate to catch the one of the device or is it : the lower, the better connection ?
I did not noticed any effect on the quality of the sound though.
Notice that I restarted the Polaris each time I change the value.
If you have any other idea or comment this will be more than welcome.
Here's the solutions guys.
http://forum.xda-developers.com/showpost.php?p=1296052&postcount=1
After implementing everything in there, I soft resetted the device, reverted the AKU back to .0.4.5(HKLM\System\Versions\AKU) then installed the HTC BT Fix and voila! No more issues. Excellent! Calls notifications are now coming direct to the headset.
By the way, i'm also using Sony Ericsson HBH-DS980
reyjabs said:
Here's the solutions guys.
http://forum.xda-developers.com/showpost.php?p=1296052&postcount=1
After implementing everything in there, I soft resetted the device, reverted the AKU back to .0.4.5(HKLM\System\Versions\AKU) then installed the HTC BT Fix and voila! No more issues. Excellent! Calls notifications are now coming direct to the headset.
By the way, i'm also using Sony Ericsson HBH-DS980
Click to expand...
Click to collapse
Yep i reverted aku to .0.4.5, installed the HTC BT fixes, and now i have no more "holes" in sounds.
But what is this solution ? i don't really understant what is it for?
I have the same headset as you, did u see any difference in the quality with the solution you mensioned?
Thx for ur future answer
David
More tweaking... unsuccessful
I have done all what was written in the thread :
- deleted the two regkey (MaxSupportedBitPool and BitPool)
- set the AKU value back to .0.4.5 (the initial value was .1.0.0)
- reset the TC (many times )
But still, I suffer from cuts in the connection where the sounds just stops in the headset.
I just want to precise that I never suffered from low quality of the music. All the time I can experience very high quality sounds. Only the headset stops playing for half a second, two seconds, then play again, then stops...
Any help more than welcome....
i have same problem but with my non-stereo, non-A2DP headset. when i put the phone in my pocket, sound become "choppy".. anyone know a solution for me?

Bluetooth Handsfree Connected, but no sound

Hi if someone can help me it would be much appreciated. I just bought a Touch Pro and everything is working fine....except for one really annoying issue.
Whenever I connect my bluetooth to a headset, it shows connected but no sound is coming out. The sound is muted. when connected to my Audi, I see that the phone has bars (shows connected and I can dial the phone), but when I make a call no sound. Similarly on my SE HBH-DS970 headset. The A2DP works perfectly, but when I make a call nothing.....I've searched google and through XDA and no solution.
Can someone suggest a solution? I've soft/hard reset the device already. If I should change Radio ROM which one would someone suggest that's stable? Thanks
If no one else has this problem, can anyone at least suggest to me if this sounds like a Hardware or software issue? If hardware I will return it, but if software I will try to find a solution. Like I said the phone connects to BT, but I just can't get handsfree to work. File transfers and A2DP work. Thanks
Just flashed to UK ROM and still no help....I've read some people having the same problems over at the Diamond thread...I'm the only one answering my own thread here hahaha....if anyone can help I'd greatly appreciate it. Thanks.
Hi,
I occasionally had such an issue with my Parrot CK3100, but I did not get the time yet to investigate further. After the call was connected I did not hear anything, and I am not sure whether the other party could hear me.
On another day, the handsfree was working perfectly OK.
Cheers
Michael
Thanks for replying Michael....I'm at a loss and I tried all the suggestions posted. I hope it's a software issue...I'm going to buy a bluetooth headset tomorrow and see if that works. It's not the end of the world, but annoying since all my ppc, s60, BB, and UIQ phones prior to the TP have not had any such issues.
Do you think it's a software issue?
have you tried playing music?
Yes.....A2DP works perfectly....no problems whatsoever with file transfers either....I'm guessing either it's a software problem or the phone has a new bluetooth software that's not agreeing with my older SE headset, but the car is another issue. The Car is 2007 and I'm sure the Bluetooth software is not that old. I've tried Euro WWE and Asian WWE ROM and no go.....I'm going to try the Cingular ROM and see what happens.
Just another quick update....I tried 2 other different bluetooth headsets and still the same problem... for some reason the sound for handsfree will not come through...anyone know of registry hack possibly that will allow sound to come through?
May not be entirely related to your problem...
Mine is worst...whenever I have paired my Jabra or iTech BT headset, when the phone rings, 8/10 times the phone will auto pickup (and no I did not setup the phone to auto pickup) and the it will NOT connect to the bluetooth. Instead it will be just like an auto pickup and the sound will come thru the phone headset. This is driving me nuts!!!!

Car Kit Bluetooth Performance

Whenever I sync my Touch Cruise in the car (BMW) the interface lags! For example pressing the phone button on the steering wheel takes forever to pull up the phone menu on the car display. Also during a call if I press the hang up button on the steering wheel, it doesn't hang up right away. I have to keep pressing it multiple times. The actual sound quality through the car speakers is fine and the pairing is very quick so no problems there.
Is this a specific problem between the car and the phone? The car handles other bluetooth phones very well, such as the ahem..iPhone. The response when hitting the steering wheel buttons is instantaneous.
I currently have udk Syrius R8 Beta2 with radio 1.59.46.12. I read in one of the other forums on xda that it has something to do with TouchFLO. I disabled the Manila TouchFLO, turned off S2U2, still no luck. Any ideas?
I have similar problems with my XDA Orbit2 with WM6.1 and with my Ignito/Diamond with WM6.1 both with my Peugeot car BT and with Motorola BT headset.
An incoming call sometimes takes 10secs for the audio to be re-routed, PITA
I also found that if I'm running Navigon 6 and an incoming call gets picked up by the car BT then Navigon (or any other GPS app like GPSCycleComputer) gets screwed, the internal GPS gets disconnected.
I'm suspicious that the problem is due to the on chip BT and GPS.
My XDA Orbit (1) with WM6.0 doesn't have the same problem but of course it also has a seperate SirfstarIII GPS.
So, who knows, it could be WM6.1 or it could be the Qualcomm integrated chipset?
I'd like to re-install the original Orbit2 WM6.0 to see if that makes a difference but that's not completely simple as there is no full (official) O2 WM6 file available (AFAIK)
Yeah it's pretty annoying. I assume the udk ROM that I have has all the bluetooth patches, etc. I know other phones don't have this issue, so I'm hesitant to say it's the BMW bluetooth firmware. Something is laggy about the device when paired. I must say though I've never tried pairing it to a BT headset so I wonder what that will be like.
No one else having bluetooth performance issues with their car's built in Bluetooth system?
I have carkit trouble, but don't know why.
My problem is as followed:
I Drive a Renault Scenic with a Carminat Navigation System including Bluetooth Carkit
When I connect my HTC TC Everybody complains that quality is poor. Reception is louzy etc.
When I connect my HTC TD2 the problem dowsn't exist.
When I connect my Samsung Omnia the problem doens't exist ( but other problems in the phone appear)
When I connect my Nokia N73 with the current software I have a lot of problems ( even other then with the HTC )
When I connect my Nokia N73 with an old version of the software I have no problems...
All phones run the stock ROMS ( Windows Mobile 6.1 Pro ) / original Software. I first thought It might be a carkit problem, but as some phones work and others don't I tent to believe that it is a ROM problem (Maybe radio not good)
Is it possible to update the bluetooth driver / firmware?
Problem with HTC TC could be in radio driver.
But since there are problems with other devices, it could be problem with Carminat. You should check with Renault is there software update for it.
But first check if those phones are on Carminat's compatibility list...
The strange thing is that I have the problem with the nokia N73 when the software of the phone is higher then 2.69
According to Renault all Windows Mobile devices are supported / compatible.
I think it is the BT driver or Firmware. But don't know if it is possible to upgrade this to a newer version. Or to test this?
Yes,
My Parrot Mki 9100 works perfectly for phone calls, but doesn't play GPS navigation audio instructions.
Anyone know waht is wrong?
speedyb said:
The strange thing is that I have the problem with the nokia N73 when the software of the phone is higher then 2.69
According to Renault all Windows Mobile devices are supported / compatible.
I think it is the BT driver or Firmware. But don't know if it is possible to upgrade this to a newer version. Or to test this?
Click to expand...
Click to collapse
Have an appointment at the car deakership on Tuesday to see if there is an update or quickfix...
I still suspect the TC though
BT, GPS and GSM are controlled by radio driver.
Please check version, since even stock ROMs use different drivers.
So far, my version is flawless...
Polaris WM 6.1 WWE official (3.13.405.0 WWE 2008-08-21; Radio 1.59.42.15; Protocol 25.85.30.07H)
Click to expand...
Click to collapse
This is the same version I am using....
hi,
I have have quite some problems with BT connection with same radio driver see
http://forum.xda-developers.com/showthread.php?t=570153
I sent it for fixing to the dealer.
Hope a solution.
Went to the car dealer today. They updated the software and modified the microphone volume (lowered it) and the sound quality is improved.
At the car dealer they told me that they have a lot of issues with HTC phones in combination with the different carkits, although the newer phones have less problems. There is a new software upcoming before the end of the year which should solve more problems. but for now the problem is less....
I figured out why (but not the underlying cause) of the sluggishness when the phone is paired to the car. My phone shows very high CPU usage (90%) with services.exe when I look in task manager when the phone is paired. I noticed that using the actual device is sluggish, even just typing up a text. I don't know why that is. The moment I turned off bluetooth, it was back to normal.
Any idea what could be causing that?
Maybe radio driver...
I had such problem when I was on WM 6.0, but it was caused by failing radio chip...

Bluetooth audio skips

I'm on 8.1 dp2 in hopes of a fix but it doesn't seem to have helped. My Bluetooth audio skips once every song or two and it's super frustrating while in my car. I've tried disabling WiFi and Bluetooth scanning and adjusting the codec options but nothing seems to work? Anyone else with this issue or a solution? I just received wireless earbuds so I'll test those to make sure it's not my stereo but my s8 had worked fine...
Ok say my new ear buds are Bluetooth 5 and I haven't noticed a single skip yet. My stereo is only 3 so maybe that has something to do with it? As far as I can find however there are no current bt5 stereos so I'm not sure what the issue or solution would be...
Enable the developer options. You can choose between sound quality and connective stability. You can also lower the sampling rate to 44100kHz. In a word, reduce the data transferring rate. I think these might help.
I did all of that and have tried all the options
slyr114 said:
I did all of that and have tried all the options
Click to expand...
Click to collapse
I have had this problem cropping up on various Toyota forums with the root cause being the automotive entertainment systems. It appears that most newer systems are still based on 2008/9 technologies which only have a limited ability to buffer the B/T audio. I'm not suggesting that this is your car but I thought it is worth mentioning.
Ive got a Sony stereo I put in myself haha it's relatively new

Categories

Resources