Help Nexus S Problems - Nexus S Q&A, Help & Troubleshooting

Can anyone shed some light on the issue I'm having? My nexus s after a while and I mean a while of sitting there not being used goes completely unresponsive to the point that I have to pull battery and reset! I've tried different Rom's and continue to experience same thing! It was working fine until a few days ago! I've wiped data and cache and davlik cache thru cwr and still have same problem. If anyone has had this issue and can point me in the right direction it would be greatly appreciated.
Sent from my Nexus S using XDA Premium App

Time to start looking at apps that might be running amok.
Maybe install a log collector and leave it running and autosaving, then review post-problems to see if anything stands out as crashing the system.
It's painful, but a Factory Reset might be your best recourse, then re-consider what apps, kernel and rom you're using and put back on a few at a time to isolate in groups what may or may not be causing issues.

distortedloop said:
time to start looking at apps that might be running amok.
Maybe install a log collector and leave it running and autosaving, then review post-problems to see if anything stands out as crashing the system.
It's painful, but a factory reset might be your best recourse, then re-consider what apps, kernel and rom you're using and put back on a few at a time to isolate in groups what may or may not be causing issues.
Click to expand...
Click to collapse
thank you for your quick response, i've tried factory rest to no avail, i quess i will start with the apps and slowly monitor them.

i'll go a little more drastic...
wipe the phone factory reset
then re-install apps that are known to be safe, and then monitor it

ALL GAMER in the process of doing that now, thanks for advice. Will report back findings! Fingers Crossed!

Extremely glad you posted this!
I have been having the exact same problem since the past 10 days, and it has gotten extremely frustrating. I use my phone as my main alarm, and I ended up going late to work a couple of days back because my phone had completely shut off. I performed a factory reset yesterday, and the same thing happened this morning. I leave my phone on and charging with the wall charger, so now I'm beginning to suspect if there's something wrong with the charger or the battery. I've registered a ticket with Samsung but i'm reluctant to send it in, because I've babied my phone and wouldn't like an misuse or scratches on it from being in the repair shop.
Please help! I love my Nexus S, and i'm running Stock 2.3.3 GRI40.

Hi, I have bad news for you guys.
there are already thread for this issue here:
http://forum.xda-developers.com/showthread.php?t=986181
And Google help forum here:
http://www.google.com/support/forum...ad?fid=44db6d8e31129d4c00049e3b2a6db4d1&hl=en
Please go to those and post comments as there are more and more of us with this problem. We've also got some sort of response from Samsung via Twitter - supposedly they are looking into this.
Also, flashing phone does not seems to help, but please go to those threads, its all there.

Just wanted to update on how my problem was going. I've tried everything you guys suggested but still experiencing the same thing. It's seems like it's a hardware issue from what I read from the previous posters post! I brought the best buy protection plan so they are sending me a new one! I think this is the only resort to anyone experiencing this issue. They gave me a loaner phone which is done lg piece of sh*t, man am I having withdrawals! I don't know if this issue was caused due to excessive flashing or not! I hope not cause that would definitely suck. I've only had the device for 3 months!

Related

[Q] G2X still automatically reboots after gingerbread update

I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
traveljazz said:
I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
Click to expand...
Click to collapse
A factory reset after I did the update has helped me avoid all issues.
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
jimcarroll said:
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
Click to expand...
Click to collapse
you mean calling customer service? or in store?
Yea get that ***** replaced. there are good ones out there you just need to find it..
Factory reset after the update fixed it for me to.
jabhome said:
A factory reset after I did the update has helped me avoid all issues.
Click to expand...
Click to collapse
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
tombaker1 said:
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
Click to expand...
Click to collapse
If you return a phone to Tmobile before doing a factory reset to see if it solves your problem then you simply don't value your time. A factory reset takes all but five minutes. If you call Tmobile you will have to wait for them to ship you a phone, and when it arrives it will be in "factory reset" condition anyway. If you go to a retailer and pick a replacement up, it too will be in the same condition. So if you are going to get a reset replacement, everyone would be wise to try a reset before rushing to Tmobile.
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
To root, flash clockwork mod recovery using nvflash and install a rooted rom. There's a rooted version of gb stock out there, or you could be adventurous and install one of the many custom ones we have.
Sent from my Nexus 3 using XDA Ultimate App
Return your broken phone ASAP. Phones should not randomly turn off or reboot. It is broken. Do not try to fix a broken phone on your own. It will result in nothing but headaches. Take it back now!
Yeah my replacement phone still randomly dies, I'll come back in a few hours and have to do a battery pull. It doesn't reboot like the old one but it does die more.
Should I get the replacement replaced?
Horsey said:
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
Click to expand...
Click to collapse
I ran Xboarders OTA GB with no tweaks since it came out. I then switched to EB 1.07 and had a ton of issues. I then returns to Xboarders OTA tweak and it was flawless. Now I am on to Weapon G2x.
Like I said, I really think a good scrub down and wipe, i.e. factory reset does wonders, at least folks should give it a try.
I absolutely agree that theres a good, actually great batch out there, I have NEVER had a single issue with my phone and its bone stock on 2.2.
Sent from my LG-P999 using XDA Premium App
so are you doing this in the store? or calling customer service?
So auto reboot issue is the only issue you people are facing in this mobile phone?
Returned phone . New works flawlessly. Tmo is aware of the issue. When u call you will talk first with an outsourced person. Get past them they will transfer u to tmo who will pretty much no questions asked process ur return
Sent from my LG-P999 using XDA App
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
same problem with my g2x and my wifes g2x...is there a solution for this?
I bought from ebay after reading reviews that the phone works find after gb update.....that means going back to tmobile is not an option for me
Sonic Marvel said:
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
Click to expand...
Click to collapse
Purchase at eBay does not affect 1-year warranty.

Can't change orientation???????

I can't change my Wifi Xoom's orientation. The sensor appears to work when I test it in Elixir 2, and I have the autorotate slide switched on. I've rebooted and turned it on and off many times... I contacted Moto via online chat, but it was like 20 minutes before chat hours ended and the guy Juc stood me up! Like he asked what version of the Xoom I have and I said "I have the wifi version". Then he didn't respond for 30 minutes even after I asked repeatedly if he was still there. Anyone else have any advice? I can't find this problem ANYWHERE ELSE!!!! It's driving me BONKERS! I already tried toggling the autorotation switch and rebooting (volume button and screen lock) and turning it off and on. I also uninstalled my recently updated apps... I'll post a reply for future reference of others if I fix it with a factory restore.
What ROM / Kernel are you using?
All stock. Never rooted. Would rooting work?
Rblacula said:
All stock. Never rooted. Would rooting work?
Click to expand...
Click to collapse
I think it might be worth a try. It's obviously a software problem, so there's got to be a software solution. Rooting and flashing a kernel or rom could do the trick, otherwise you could reinstall your stock images through ADB (as much trouble as rooting IMHO).
I'm just going to play it safe and mail it to them first. I just got finished chatting with them again and they said to mail it to them. I'll wait the 10 or so days if it fixes him...
EDIT: Well, I figured since my support guy made me factory reset it, what harm would an external factory reset do? For some reason, it worked. I just don't understand it! At least I don't have to send him in! I would miss Xoomy too much!
Rblacula said:
I'm just going to play it safe and mail it to them first. I just got finished chatting with them again and they said to mail it to them. I'll wait the 10 or so days if it fixes him...
EDIT: Well, I figured since my support guy made me factory reset it, what harm would an external factory reset do? For some reason, it worked. I just don't understand it! At least I don't have to send him in! I would miss Xoomy too much!
Click to expand...
Click to collapse
I know just what you mean!
I know; I tend to personify my objects such as Xoomy and Nexusy (my Nexus S)! My Xoom is MY LIFE!!!!!!!!!!
Very glad he's fixed, then.

Samsung Galaxy S3 acting possessed

Lack of a better subject description the only thing I can describe it as is possessed. I've never had this problem before. Searched various different keywords and couldn't find anything. So if this is a repost then I apologize.
I have a Samsung Galaxy S3 from Verizon white 32gb. Never been rooted. Around the time Verizon pushed out the last update for the phone it's been acting strange since the update and it's progressively gotten worse. It's almost made purchases for me while I'm browsing google play it'll randomly press areas and randomly click buy at times. Or I'm trying to text someone and it'll either type something on it's own or start trying to delete/lock/resend, etc messages. It starts up s voice randomly too.
So basically it's like having a set of ghost fingers/hand trying to control my phone while I'm trying to control it and the ghost is winning and I'd rapidly hit the home button to exit out of whatever I was trying to do. If the screen is on and unlocked it'll do the same thing even if I'm not touching it but this is maybe 1 out of 5 times compared to the while I'm trying to actively use my phone it'll be 1 out of 2.
Temporary fixes have been to just restart the phone and at first it would only occur every couple days and then once a day and now every few hours to every few minutes. Anyone have any suggestions on what I can do? Any tips would be greatly appreciated. Thanks!
All you have available right now is factory data reset or refurb. If don't fix reflash the latest available stock software via Odin or root and unlock it and flash anything. Can even root stock and have access to better apps.
Try a factory reset if you haven't.
Sent from my SCH-I535 using xda premium
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
If i were in your position I would try to Odin back to the stock rom you had before the update. There is a sticky in the development section that tell you how to do that and much more
Sent by one of my many Anthromorphic Personifications
elayn said:
I have now tried a factory reset and while it took longer than just a few minutes to go all psychotic on me it still happened. Thanks for the tips! Any other suggestions? refurb is the last option I want to take I've received too many defective refurb phones and I don't think I can deal with anymore. I can try root I suppose but if there's any other suggestions I should try prior I'm open!
Thank you thank you!
Click to expand...
Click to collapse
It sounds defective. I'd take it back.
What you are describing happened to my Droid Incredible a few times: it appeared that someone else was creating random tap events on my phone. Turned out to be a slightly dirty and/or stuck optical trackball - once that was cleaned (easy), everything was back to normal.
Now, the Galaxy S III does not have a trackball. I don't see a direct correlation with my Incredible, but the symptoms you describe are oddly similar: perhaps try cleaning your various pushable keys, just in case?
Might install and run Symantec Antivirus just for a final check, then call Verizon Support if it's still happening and perhaps see what they can offer.
- ooofest
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
adoublearonn said:
Replace your device. The touchscreen encoder is bad. If your screen is clean, never got wet, and is pressing random areas - and a factory reset or Odin doesn't work - this is most likely the case. You could try to convince them to give you a new one at the store by telling them you don't want to wait or something.
Also download the app multitouch visualizer and run it when it's flaking out. You will be able to see the "screen press" activity.
Click to expand...
Click to collapse
Because the device is so new you have a very good chance of getting a new replacement. I had something happen to my GNEX and they replaced it with a new phone no refurb.
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
elayn said:
Thank you all very much for your tips and advice! I stopped by the Verizon store today. Twice actually. It was a no go. First off they won't replace my phone with anything but a refurb (which is standard policy anyway) but the second part which is really irritating is that the phone was driving me insane till I went into the verizon store while waiting for a tech it kept acting odd then when the tech got my phone it functioned correctly. So since they couldn't replicate the problem they said they can't offer me a replacement. As soon as I got into the car it started happening again I ran into the verizon store and they said I had to wait for a tech again so I put my name in and waited had a different tech and of course as soon as he tested the phone it wasn't acting odd anymore so once again couldn't replicate.
Maybe my phone really is possessed.. but then again it's been my luck with past phones as well if they have issues they refuse to happen in store so I got my replacements via 611 tech support. So I called 611 and they said they never heard of the issue and that I should wait for update.
Click to expand...
Click to collapse
Or Odin stock firmware instead of waiting. Can Odin without root.
prdog1 said:
Or Odin stock firmware instead of waiting. Can Odin without root.
Click to expand...
Click to collapse
I'll give that a try tomorrow morning and hope it works. I'll check in either way. Thanks!
Take a look at this, and look into this virus some more:
blog.lookout.com/blog/2010/12/29/geinimi_trojan/
I did some research and someone said those are the symptoms of the virus...
Sent from my SCH-I535 using xda app-developers app
It's Verizon, some tech there is having fun with the remote capabilities of the new OTA.
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
elayn said:
Alrighty, took longer than expected but I did manage to do Odin stock firmware. It fixed the problem or so I thought for 48 hours but then it returned. Now a new problem has come up and the battery is draining at alarming speeds.. I will have phone at 80% when I go to sleep and when I wake up 3 hours later the battery is completely dead. No new apps, nothing draining in the background. I'm at a loss. Anyone have any other advice? Or are my only options now to throw the phone out the window or try to root it.
Click to expand...
Click to collapse
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
BiasedThunder said:
You wrote in a previous post that you went into the Verizon store... don't do that, ever... just call them.. tell them what it's doing and that you have tried a factory reset. They will overnight you a new/refurbished phone.
I had problems with mine as well and after fighting with the tool they call a manager I called 611 from the parking lot and after the hold time I had tech support on the phone and had a new replacement on the way 5 minutes later..
Just my 2 cents.
Click to expand...
Click to collapse
Thanks for the tip but if you read through the whole post. I did default to calling 611 like I usually do and they wouldn't do anything about it. Yes, I did tell em I did the factory reset. It's not the first time I had a phone replaced through 611 I've gone through maybe 10+ replacements on one of my past phones because they kept sending me a defective one over and over again. I did call 611 again since you suggested it but I was told the same exact thing as last time.
I had this happen a few times with my phone before the update verizon pushed (stock, rooted). I would end up pulling the battery to get it to stop. Hasn't happened to me in a while though. Now i'm running JellyWiz RLS12

Strange Issues with my Infuse

I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks
djfourmoney said:
I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks
Click to expand...
Click to collapse
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1
qkster said:
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1
Click to expand...
Click to collapse
I mentioned that in the post, I did it while in Mexico City. It worked fine until this week, late last week. The battery only gives me about 5 hours now with just 32% audio playback and about 10% web access.
I guess I'll order a Anker battery from Amazon.
I rooted the phone again last night but before I did that, the phone became unresponsive three times in an hour. Which microSD card are you talking about? I just bought a 32GB Class 6 card and that works fine, I play all my audio from it, no problems.
If you mean the internal microSD card, that could be possible. I assume I can crack open the phone and replace this easily?
I should mention it never does that while plugged into a power source, so maybe this is all battery related.
Possible Fix...
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.
djfourmoney said:
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.
Click to expand...
Click to collapse
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02
if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.
qkster said:
if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.
Click to expand...
Click to collapse
Thus far, that issue has not returned. Yes the battery holds a charge, but last only about 5-6 hours now, not 7-8 hours.
It seems it was a minor software issue. I did a factory reset, you keep missing that.
I did it in Mexico City (7 days ago).... Since that point and returning to the US, I have put my apps back on the phone. I had already updated to Gingerbread and it just reset to that.
I won't know more until I am out and about with my phone. I will be watching various auto racing events and don't plan on leaving the house this weekend.
Aussie V8's at COTA
NASCAR All Star Race @ Charlotte
World Challenge @ COTA
ELMS @ Imola
DTM @ Brands Hatch
WTCC @ Sazburg
Nurburgring 24 Sunday-Monday
elbscorp said:
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02
Click to expand...
Click to collapse
No problem, I've never had a problem with TB. I updated the rom to a rooted version of the AT&T Gingerbread release so I could even use it... lol
The phone was rooted for Froyo, I downloaded the AT&T Gingerbread from Samsung via Kies when it was released and it remained rooted.
But resetting it back to stock, TB didn't work until I put the rooted rom on the phone.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?
elbscorp said:
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know
elbscorp said:
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Well like this, I will not go into the details but somebody else put Swipe Lock on the phone and of course I didn't know what he put into the phone. I was trying to resolve data issue on TelCel.
I had to do a hard reset outside of the operating system. Since the ROM was already upgraded to Gingerbread but unrooted, it went back to its unrooted state meaning I couldn't use TB.
So I re-downloaded apps from my memory. All of them are free so it wasn't an issue, just time consuming.
qkster said:
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know
Click to expand...
Click to collapse
See above.
I used download mode to get out of Swipe Lock. I never used Swipe Lock, a-hole wanted to charge me 120 pesos ($7) to wipe it and put it back to stock, I wasn't going to do it, I know enough about Android phones to do it myself.
Oh well, lesson learned, I believe wiping the cashe from TwLauncher has solved the problem.
I did re-install all the apps from the store. I wasn't able to use TB until Thurs night (5/16). I noticed the errors Friday afternoon, wipe the cashe and no issues since.

Freezing - Not sure if random

So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?
I'm running into the same exact issue. Same build, and am running out of ideas.
Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
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Click to collapse
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
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Click to collapse
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Click to collapse
Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.

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