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My HTC Touch Pro from Sprint has always had problems. 3 times in a row the keyboard has stopped working and I've gotten it replaced. It's always been very laggy and since it's Sprint I haven't flashed any new roms or anything, just some reg edits an stuff. This most recent time though not only did the keyboard stop working but so did the audio stop working completely. I couldn't hear calls or music or anything, and when the guy tried to "fix" it, it stopped running in portrait as well. He ordered me a replacement a few days ago and it's supposed to come on Monday or Tuesday, he's gonna call me to go get it I have no clue how thats gonna work.. But the problem has gotten even worse. At first whenever I plugged in the earbuds that came with it, the audio would somehow magically return. Not through the buds mind you, they would just hang, through the phones actual speakers. I could make calls and everything again, but suddenly it started lagging like crazy and now it won't even get past the load-up "touch pro" screen. It just freezes there, I can't really go without a phone for 2 or 3 days and I need it on to receive their call. Is there anything I can do to get it running in some working manner?? And what can I do to stop these hardware issues from happening again??
EDIT: Another question, no reason for a new post. Is it possible to store my texts on my computer so I can delete em from my phone? I could never find the files!
It sounds like something is corrupted on your phone. Have you tried a hard reset? That is what returns the phone to "factory fresh". It will wipe out all of your data and any settings you may have changed which is not fun. However, it may solve more problems that it creates.
To Hard reset, turn the power off. Press and hold the volume down and Center button. Use the stylus to soft reset. Keep holding the volume down and center buttons. The screen will then give you instructions. Release and follow instructions.
Another option is to try a custom ROM. If you go this route, read the instructions carefully. Most importantly, USE A CDMA ROM!! Do not use the GSM ROM or much unhappiness will insue.
The downside to a Custom ROM would be that if you determine you need to replace your device under warranty, you have to undo everything. That takes a while and requires some reading.
Good Luck,
Doug M.
Thanks dwmackay! Appreciate the advice and I'll definitely keep all of that in mind when I get the replacement. I've always been curious about flashing ROMs and MightyRom looks very promising, is it safe to do? I'm sure atleast the keyboard will stop working again if not even more than that, would I be able to restore to stock and relock it easily? Appreciate all the advice!
I have a Touch Pro2 on Verizon that has recently started to put itself in headphone mode at random. Trying to push the pins down via stylus or plugging and unplugging the headphones hasn't worked at all. I did soft resets and left the battery out for a while.
It was at this point that I realized the phone had also ceased to vibrate.
I tried putting the phone on vibrate, but it acted as though it was on silent. I then finally flashed the ROM, which confirmed both issues to be due to hardware (which was already pretty obvious ...)
It's worth noting that sometimes when I select a Manila tab, I can hear the motor TRY to vibrate, making a single slight clicking noise. Normally, I wouldn't make too big a deal out of the vibrating issue, but that coupled with only hearing half of my notifications due to the headphone problem is maddening.
I hastily opened the phone to see if it was anything I could fix (which wasn't smart, but I guess I figured the dings on the phone coupled with the fact that I was using the latest MightyROM release was enough to forget the warranty.) Obviously, I got nowhere.
I'm out of ideas at this point, and am curious to hear what everyone here has to say. I'm nowhere near upgrade time, and don't feel like paying full retail for another phone.
flash the stock SPL, flash the stock ROM, tell verizon to fix it. Or get insurance and pay for a replacement phone.
Interesting note: Quickly inserting and removing headphones runs "Windows Media", and doing so twice redials the last number. Figured this post would at least be entertaining if nothing else.
I'm still trying to figure this out (since that's the kind of guy I am) but I'll probably end up getting a new phone altogether. Probably won't get another Touch Pro2, but it'll be hard to go back to any other QWERTY keypad after this one.
Don't ask why but try doing the following:
- Settings -> Sound -> Haptic Feedback. UNCHECK (turning it off)
- Settings -> Language and Keyboard -> Android Keyboard Settings -> Vibrate on KeyPress. UNCHECK (turning it off)
I've had good results since doing this without changing anything else, phone has been more stable and no random reboots or freezes yet. Theory is due to the custom driver/vibrator used in the LG G2X (per CM7 team) there's a memory leak or some bug that over time causes the phone to reboot/freeze.
Why I think this:
- A few times in the last few weeks it froze was when a notification came in (GMail, SMS, etc.) that would have caused the phone to vibrate but instead of doing so it just did the SOD. Know this because I have a XOOM with me (3G) and emails come to both XOOM and G2X same time
- If I leave everything on, after about 2-3 days of use the vibrations start getting wonky with some lasting longer than they should or just not doing it properly
- Had a similar issue with CM7 on my Verizon Incredible where vibration issues would eventually lead to a reboot/freeze
NO GUARANTEES THIS WORKS. But I wanted to share and get more feedback. Please make these changes and then restart so its fresh. You don't need to disable vibration alerts, just the haptic feedback and keyboard vibrate.
Please post your feedback. Thanks.
I dont have reboots and never have those on...I'm gonna turn em on and see what happens..
I just turned mine off as suggested... I am on my 2nd G2x and am experiencing reboot issues already. I will keep you posted after a couple days on the results.
Thanks for posting this potential fix.
Had these off ever since I got the phone, haptic feedback gets really annoying. Will put them on and see what I find
I have had those on and had no reboots.
Sent from my LG-P999 using XDA App
witeboy07 said:
I have had those on and had no reboots.
Sent from my LG-P999 using XDA App
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Might be related to hw. The vibrator in the phone is a piece of hw so maybe some versions have problems and some don't. I know while my Incredible had vibration problems on CM7 others didn't with same exact software.
I wanted to see more if people getting reboots benefitted at all from these or not. It you don't have reboots at all this post is irrelevant.
mobilehavoc said:
Might be related to hw. The vibrator in the phone is a piece of hw so maybe some versions have problems and some don't. I know while my Incredible had vibration problems on CM7 others didn't with same exact software.
I wanted to see more if people getting reboots benefitted at all from these or not. It you don't have reboots at all this post is irrelevant.
Click to expand...
Click to collapse
It might have more to do with the software. I've used the stock ROM, the leaked 2.3.3, and Cyanogenmod, and all three use different vibration models. The 2.3.3 was particularly bad, CM7 is probably the best.
Bought my G2x on the 9th( So, hello! I'm new ) and everything was great until... yesterday actually. Had a bootloop and had to factory reset, then it locked up later. Then today it locked up and I pulled the battery and just now it didn't come on when I tried to unlock it.
So... I'm trying this. Hopefully it works. D:
If not, I'm gonna have to get a replacement or something. I'll be back with a follow up, some time.
For those of you who try this, please update here after a day or two. I am likely to let T-Mobile switch my phone out to a Sensation today so I may not have a G2x to play with any more. I really like it and if there is a simple fix I'd be willing to give it another go.
Trying it now
I haven't had it reboot on me since I did a factory reset last week...
I'm going to turn off the vibrate settings as described in the first post. I'll come back in a few days to respond if I've had any reboots, freezes, etc.
EDIT: I'm also going to reboot after changing these settings just to make sure they "stick" and the phone is "fresh".
Day 1, no freezes.
I charged the phone and it didn't freeze either...
It's Day 2 now and I'll let you know how this goes down as well.
I haven't had either of these options checked since I first got the phone. I have a reboot approx every 1-2 days and a freeze every 3rd time.
Another strange thing
It's been over a day and a half after I've turned off the haptic feedback settings described by OP and no reboots or freezes yet. Even while using wifi calling and heavy camera use and very heavy picture uploading directly from phone to picasaweb.
Something else strange that happened to me before that could be related to the vibrate software/hardware is when some one called me it would vibrate and ring like normal but after sliding the green arrow over to answer it stopped ringing, answered the call just fine, but the whole time while talking the motor continued to vibrate in the two pulse way it normally does! Has anyone else had this happen!?
harleyxlc said:
I haven't had either of these options checked since I first got the phone. I have a reboot approx every 1-2 days and a freeze every 3rd time.
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Click to collapse
Try wiping your dalvik cache as I've posted in a separate thread.
worked for me. 2 days no problems
day/charge 2 and 3... everything is going well.
I'm kinda hesitant to post this, because I know you guys go through great lengths to emphasize searching first. I watched the video when I registered, nice touch. More forums could use vids like that!
oh well, here we go:
I have owned an Iphone every since they where introduced to the market. I have been wanting to make a switch for a while now. I was very close to purchasing a G2x back in April when they came out, but I held off. Well recently, a coworker let me check out his HTC G2 and I was amazed at the functionality, features, and other misc items compared to my old Iphone 3GS. I was never a fan of the slide out keyboard, so I knew the G2 was not for me.
Last week, I just missed the free promo on T-MO's web site, so Instead I purchased a G2X locally. I was totally unaware of all the problems you guys where having, as the typical review sites never mention these issues.
I have owned the phone for 8 days, So far here is whats been a going on:
7-29-11 Purchased the phone from Best Buy, decided to buy from them since they where the cheapest out the door with out rebate. I hate rebates! lol
Right before I am going to bed, I plug in to charge, and the phone shuts off, I cannot get it to power back up. I did not know about pulling the battery, I thought it had just died. I was going to wake up the next morning and take it back.
7-30-11 When I woke up, I looked around online, and found out about removing the battery and putting it back in. Now phone is working again.
I was able to get the OTA update to 2.3.3, right after the update, I did a master reset.
8-2-11 I downloaded a "radio scanner" app, and the first time I executed it, the phone froze, requiring another battery pull. Afterwards, the app ran fine.
Those are the only 2 major issues I have had.
Here are a few other things I noticed:
Screen: No separation, very slight light blur around top corners with lit black screen. Does not bother me, and I can't really notice it 99% of the time.
GPS: I know some have been having issues with this, for me, The time to get an accurate fix can sometimes take anywhere from 5-30 seconds. Even with the stock toggle always turned on, I do not always have the GPS Icon in the top bar, I don't know if I am supposed to. Can someone please confirm this?
WI FI: Seems to be working like intended, no complaints there.
BT: I have nothing to pair with the phone, so I will probably never know.
Making calls: this is kinda annoying, I will look through my call log and select a person, I see the dialer initiating so I put the phone to my ear, but a few seconds go by and nothing.... I look at the phone and find myself looking at the call log again, like the dialer crashed? Also, during the conversation the screen will turn off. I think this is normal, but when the phone detects motion shouldn't the screen turn back on?
Other than that, I love this phone so far. However, I do not want to swap handset after handset, refurb after refurb with T-MO or LG.
Is it possible that the phone will NOT continue to get worse as time goes on? Or should I take the first shut down as a sign of whats to come in the future? I have a 6 days left to take this thing back, but I am having a major conflict with myself about keeping it. What makes it even harder, Is I have already ordered a 32g micro SD, Trident case, and 3 extra data cables.
My plans are to root it, and run some sort of rom with it once I read up and half ass know what I am doing.
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TLDR:
Have owned phone for a week. Shut down instantly the first time I charged it requiring a battery pull. Froze/crashed due to an app maybe Second battery pull.
Question a few functions but otherwise works like a champ.
Purchased case, micro sd, extra data cables.
thinking of taking it back and cancelling contract to avoid future headaches, but not sure if I should or want to at this point. need avdice please!
Doesn't sound like a lemon. The stock software is buggy. If you're gonna root it and flash another rom then you're gonna love this phone.
The GPS indicator is normal. It only shows when an app is using GPS for your location. Otherwise it doesn't show.
G2X CM7
It doesn't sound like a lemon to me either. I bought mine in April and my phone had a few reboots while charging overnight and two freezes in the first month. It has been OK since then, although I did not do anything about it (and I'm still on Froyo). The only thing I do is that I reboot my phone manually once in 7-10 days because the phone starts to lag. I believe this is normal for all smartphones including iPhone...or am I wrong?
Oh, forgot to mention when I hit the power button to wake the phone and go to the lock screen, I briefly see the last screen I was in before the phone went into sleep mode. Total lack of QA in my opinion... Will a rom fix this?
And yes Man of La Mancha, the iphone would get somewhat glitchy, but a reboot always took care of it. I didn't really have to reboot it too often, maybe once every 2 weeks or so.
HTXg2x said:
Oh, forgot to mention when I hit the power button to wake the phone and go to the lock screen, I briefly see the last screen I was in before the phone went into sleep mode. Total lack of QA in my opinion... Will a rom fix this?
And yes Man of La Mancha, the iphone would get somewhat glitchy, but a reboot always took care of it. I didn't really have to reboot it too often, maybe once every 2 weeks or so.
Click to expand...
Click to collapse
The lockscreen issue is a known bug. CM7, or any ROM with 2.3.4+ doesn't have that problem.
My first thought is that it's a hardware problem on my phone. No haptic feedback on the capacitive buttons, keyboard, ringer, etc. I checked that haptic feedback is turned on in the settings and it is. I've restarted a few times and still nothing. I'm going to factory reset to see if that helps, but I wanted to check here first to see if anyone else is experiencing this. It happened pretty much right after updating SwiftKey 3 yesterday, but uninstalling Swiftkey does nothing, so maybe it's just a coincidence.
Thanks!
jakemg said:
My first thought is that it's a hardware problem on my phone. No haptic feedback on the capacitive buttons, keyboard, ringer, etc. I checked that haptic feedback is turned on in the settings and it is. I've restarted a few times and still nothing. I'm going to factory reset to see if that helps, but I wanted to check here first to see if anyone else is experiencing this. It happened pretty much right after updating SwiftKey 3 yesterday, but uninstalling Swiftkey does nothing, so maybe it's just a coincidence.
Thanks!
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Click to collapse
Are you on stock?
Sent from my One S
Yep, unrooted stock.
I'm 99.9% sure it's a hardware failure of my vibrator motor. If I slap the phone (lightly) against my hand, it works for a few seconds, then stops.
jakemg said:
Yep, unrooted stock.
I'm 99.9% sure it's a hardware failure of my vibrator motor. If I slap the phone (lightly) against my hand, it works for a few seconds, then stops.
Click to expand...
Click to collapse
Hmm weird.. two days after I bought my phone the audio stopped working and I was afraid it was a hardware fault but it was solved after a full wipe, so try that first.
Sent from my One S