I have a Touch Pro2 on Verizon that has recently started to put itself in headphone mode at random. Trying to push the pins down via stylus or plugging and unplugging the headphones hasn't worked at all. I did soft resets and left the battery out for a while.
It was at this point that I realized the phone had also ceased to vibrate.
I tried putting the phone on vibrate, but it acted as though it was on silent. I then finally flashed the ROM, which confirmed both issues to be due to hardware (which was already pretty obvious ...)
It's worth noting that sometimes when I select a Manila tab, I can hear the motor TRY to vibrate, making a single slight clicking noise. Normally, I wouldn't make too big a deal out of the vibrating issue, but that coupled with only hearing half of my notifications due to the headphone problem is maddening.
I hastily opened the phone to see if it was anything I could fix (which wasn't smart, but I guess I figured the dings on the phone coupled with the fact that I was using the latest MightyROM release was enough to forget the warranty.) Obviously, I got nowhere.
I'm out of ideas at this point, and am curious to hear what everyone here has to say. I'm nowhere near upgrade time, and don't feel like paying full retail for another phone.
flash the stock SPL, flash the stock ROM, tell verizon to fix it. Or get insurance and pay for a replacement phone.
Interesting note: Quickly inserting and removing headphones runs "Windows Media", and doing so twice redials the last number. Figured this post would at least be entertaining if nothing else.
I'm still trying to figure this out (since that's the kind of guy I am) but I'll probably end up getting a new phone altogether. Probably won't get another Touch Pro2, but it'll be hard to go back to any other QWERTY keypad after this one.
Related
hi,
newbie in this forum and newbie in using a phone running an operating system. please help.
bought the phone in late June 2008, received it before the month ended, installed TomTom Navigator 6 on it and tested the various hotspot around my place, happy with it and stashed the phone on a safe place in the closet as T-Mobile don't have 3G service. then last week I decided to get an ATT plan (can't stand the iPhone 3G ad) so I can tasted the blazing HSDPA speed.
last week on Wednesday I use the phone as a GPS to get me to a hotel I'm staying near the White House. it got me there no problem. then the next day, the horror started. I was trying to plot a walking course to many of the nearby "stuff to see" and the phone just sits there saying that it can't get a valid GPS signal. then I tried to go to Google Maps using IE. the screen started scrolling, literally scrolling, then when it stopped, whatever usually on the top ended up in the middle of the screen, the bottom ended up on the top, and the screen was "split" in 2 with the edges staying dead center. so I thought, ah, this phone is just too tired, it ran out of memory (as all windows always does ignoring how much ram you put, at least in my experience), so I press the power button to let it do the light sleep. when I turned it back on, the phone seems to work the problem out and I tested it by going online.... guess what, the screen started scrolling again and even adding "I can play dead". the screen is not responding to anything (touch, tap, swipe, rotating the scroll wheel, pressing the buttons) beside the power button that seemed to turn the display off. when I turned it back on, the screen just gives off some light on the sides, but that's it, the screen is blank. taking out the battery doesn't even fix the "blank" screen thing. the device seemed to work out the problem after I left it unused for about 2-4 hours, but then it started again when I tried to do anything (all I ever do with my Touch Cruise is going online via wifi and/or att data plan, plus using the phone as GPS).
even after resetting the phone to a factory default doesn't help (did it this morning via a representative guidance). so I'm stumped. within a week, the phone basically broke, then how about another year? will it become bits and dust?
anyone can give me advise? one representative I talked to said that I can get a replacement for the phone but the last one I talked to said that HTC only have an option of repairing the phone but not replacing one.
thank you to all who reads.
Really weird.
Try to get replacement, if not possible, get it repaired.
If hard reset / factory default did not help... It does sound to me like malfunctioning device.
On the other hand... is it provider locked device or unlocked one?
I guess it's unlocked, but I'm bit confused since you mention both T-Mo and AT&T...
I do hope that there's original ROM on it...
For what it's worth, my XDA Orbit II has just developed the exact same fault. I tries soft and hard resets, re-flashed with 6.5 rom and then a 6.1 version, all to no avail. It goes through the boot sequence and asks for a screen calibration - if you ignore the scrolling screen and tap in the right places, the calibration is accepted (which makes me think it's not the digitizer. The screen itself seems to be fine - no missing pixels, cracks, - it displays everything it should only with a constant vertical scroll. If it had a vertical hold knob, I could fix the problem.
Really weird, it was working fine this morning and after sitting in its cradle for a couple of hours it is now like this.
Any ideas as to how I might cure the problem would be gratefully received.
Since the day I purchased my Fuze, the vibrate has been hit and miss. I have checked Sounds and Notifications and such, but it still almost never vibrates when it should. Sometimes it will work when I press the Volume buttons to change to vibrate, but it usually does not. Touch Response does not vibrate either, and a Hard Reset did not fix the problem.
It worked better with the stock rom then it did with either RRE or Energy. Any help?
maybe the little motor inside the phone is broken. try different roms and see what happens. could be a hardware issue though...
In my old 6700 that issue was caused by a slightly dicey connection between battery and phone. Try moving or 'jiggling" the batt - that fixed it for me every time. Also, occurred more often when using 3rd party batts as the size probably wasnt as precise as the OEM.
Thought about the motor, was hoping it wasn't that.
Battery doesn't really move much. I was going to test it with a voltmeter, but one of the points on mine is broken so I can't get it to reach the contacts for the battery.
I think I might see if I can exchange it where I bought it.
My HTC Touch Pro from Sprint has always had problems. 3 times in a row the keyboard has stopped working and I've gotten it replaced. It's always been very laggy and since it's Sprint I haven't flashed any new roms or anything, just some reg edits an stuff. This most recent time though not only did the keyboard stop working but so did the audio stop working completely. I couldn't hear calls or music or anything, and when the guy tried to "fix" it, it stopped running in portrait as well. He ordered me a replacement a few days ago and it's supposed to come on Monday or Tuesday, he's gonna call me to go get it I have no clue how thats gonna work.. But the problem has gotten even worse. At first whenever I plugged in the earbuds that came with it, the audio would somehow magically return. Not through the buds mind you, they would just hang, through the phones actual speakers. I could make calls and everything again, but suddenly it started lagging like crazy and now it won't even get past the load-up "touch pro" screen. It just freezes there, I can't really go without a phone for 2 or 3 days and I need it on to receive their call. Is there anything I can do to get it running in some working manner?? And what can I do to stop these hardware issues from happening again??
EDIT: Another question, no reason for a new post. Is it possible to store my texts on my computer so I can delete em from my phone? I could never find the files!
It sounds like something is corrupted on your phone. Have you tried a hard reset? That is what returns the phone to "factory fresh". It will wipe out all of your data and any settings you may have changed which is not fun. However, it may solve more problems that it creates.
To Hard reset, turn the power off. Press and hold the volume down and Center button. Use the stylus to soft reset. Keep holding the volume down and center buttons. The screen will then give you instructions. Release and follow instructions.
Another option is to try a custom ROM. If you go this route, read the instructions carefully. Most importantly, USE A CDMA ROM!! Do not use the GSM ROM or much unhappiness will insue.
The downside to a Custom ROM would be that if you determine you need to replace your device under warranty, you have to undo everything. That takes a while and requires some reading.
Good Luck,
Doug M.
Thanks dwmackay! Appreciate the advice and I'll definitely keep all of that in mind when I get the replacement. I've always been curious about flashing ROMs and MightyRom looks very promising, is it safe to do? I'm sure atleast the keyboard will stop working again if not even more than that, would I be able to restore to stock and relock it easily? Appreciate all the advice!
I'm kinda hesitant to post this, because I know you guys go through great lengths to emphasize searching first. I watched the video when I registered, nice touch. More forums could use vids like that!
oh well, here we go:
I have owned an Iphone every since they where introduced to the market. I have been wanting to make a switch for a while now. I was very close to purchasing a G2x back in April when they came out, but I held off. Well recently, a coworker let me check out his HTC G2 and I was amazed at the functionality, features, and other misc items compared to my old Iphone 3GS. I was never a fan of the slide out keyboard, so I knew the G2 was not for me.
Last week, I just missed the free promo on T-MO's web site, so Instead I purchased a G2X locally. I was totally unaware of all the problems you guys where having, as the typical review sites never mention these issues.
I have owned the phone for 8 days, So far here is whats been a going on:
7-29-11 Purchased the phone from Best Buy, decided to buy from them since they where the cheapest out the door with out rebate. I hate rebates! lol
Right before I am going to bed, I plug in to charge, and the phone shuts off, I cannot get it to power back up. I did not know about pulling the battery, I thought it had just died. I was going to wake up the next morning and take it back.
7-30-11 When I woke up, I looked around online, and found out about removing the battery and putting it back in. Now phone is working again.
I was able to get the OTA update to 2.3.3, right after the update, I did a master reset.
8-2-11 I downloaded a "radio scanner" app, and the first time I executed it, the phone froze, requiring another battery pull. Afterwards, the app ran fine.
Those are the only 2 major issues I have had.
Here are a few other things I noticed:
Screen: No separation, very slight light blur around top corners with lit black screen. Does not bother me, and I can't really notice it 99% of the time.
GPS: I know some have been having issues with this, for me, The time to get an accurate fix can sometimes take anywhere from 5-30 seconds. Even with the stock toggle always turned on, I do not always have the GPS Icon in the top bar, I don't know if I am supposed to. Can someone please confirm this?
WI FI: Seems to be working like intended, no complaints there.
BT: I have nothing to pair with the phone, so I will probably never know.
Making calls: this is kinda annoying, I will look through my call log and select a person, I see the dialer initiating so I put the phone to my ear, but a few seconds go by and nothing.... I look at the phone and find myself looking at the call log again, like the dialer crashed? Also, during the conversation the screen will turn off. I think this is normal, but when the phone detects motion shouldn't the screen turn back on?
Other than that, I love this phone so far. However, I do not want to swap handset after handset, refurb after refurb with T-MO or LG.
Is it possible that the phone will NOT continue to get worse as time goes on? Or should I take the first shut down as a sign of whats to come in the future? I have a 6 days left to take this thing back, but I am having a major conflict with myself about keeping it. What makes it even harder, Is I have already ordered a 32g micro SD, Trident case, and 3 extra data cables.
My plans are to root it, and run some sort of rom with it once I read up and half ass know what I am doing.
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TLDR:
Have owned phone for a week. Shut down instantly the first time I charged it requiring a battery pull. Froze/crashed due to an app maybe Second battery pull.
Question a few functions but otherwise works like a champ.
Purchased case, micro sd, extra data cables.
thinking of taking it back and cancelling contract to avoid future headaches, but not sure if I should or want to at this point. need avdice please!
Doesn't sound like a lemon. The stock software is buggy. If you're gonna root it and flash another rom then you're gonna love this phone.
The GPS indicator is normal. It only shows when an app is using GPS for your location. Otherwise it doesn't show.
G2X CM7
It doesn't sound like a lemon to me either. I bought mine in April and my phone had a few reboots while charging overnight and two freezes in the first month. It has been OK since then, although I did not do anything about it (and I'm still on Froyo). The only thing I do is that I reboot my phone manually once in 7-10 days because the phone starts to lag. I believe this is normal for all smartphones including iPhone...or am I wrong?
Oh, forgot to mention when I hit the power button to wake the phone and go to the lock screen, I briefly see the last screen I was in before the phone went into sleep mode. Total lack of QA in my opinion... Will a rom fix this?
And yes Man of La Mancha, the iphone would get somewhat glitchy, but a reboot always took care of it. I didn't really have to reboot it too often, maybe once every 2 weeks or so.
HTXg2x said:
Oh, forgot to mention when I hit the power button to wake the phone and go to the lock screen, I briefly see the last screen I was in before the phone went into sleep mode. Total lack of QA in my opinion... Will a rom fix this?
And yes Man of La Mancha, the iphone would get somewhat glitchy, but a reboot always took care of it. I didn't really have to reboot it too often, maybe once every 2 weeks or so.
Click to expand...
Click to collapse
The lockscreen issue is a known bug. CM7, or any ROM with 2.3.4+ doesn't have that problem.
my One S started to cut all audio randomly. it happens when i am talking on the phone (i have a suspicion that it's related to the way i put pressure on the phone's body, especially the bottom part, while holding it). it's usually preceded by a sharp/loud chirping noise, after which the speaker and the microphone stop working completely (the call is still on-going, but the other party cannot hear me, and i cannot hear the other party). at first, after rebooting the phone twice, it would go back to its normal mode and would function properly for a while, but now, it refuses to play any sort of audio signal at all. (for example, the YouTube app refuses to play videos, telling me that something is wrong, whereas Slacker radio refuses to broadcast any station, telling me something along the lines of "audio not functioning properly".)
i have tried wiping cache, and i have not reset the phone to factory settings and wiped all data on it. and it's still completely silent. my guess is that it is hardware related, but i don't know whether there is any solution for it or not. btw, my phone is T-Mobile US-branded, and it is unlocked (using HTCDev) and rooted. otherwise, it was (is) completely stock.
any ideas or tips?
PS: during that period of audio-silence, sometimes the phone becomes super sluggish; for example, if i press Disconnect, it takes a very long time to disconnect the call, or it takes a very long time to update the counter at the top which records the duration of the call. sometimes, the delay is so long that i get an error message "Activity Phone isn't responding", and it asks me whether i want to stop it or wait.
EDIT: i found this thread; someone suggested a little mod to the phone. still, i'd appreciate any help.
anybody?
EDIT_1: i also found this thread. seems like this is not an isolated incident.
EDIT_2: anyhow, i opened my phone (well, just the bottom plastic cover that is held in place by plastic tabs and sticky tape). there was dust along the edges, which i cleaned. and i straightened the connectors from the speaker (housed on the plastic cover) to the motherboard. it seems to have fixed things, but i only tested that for a short while. i will use the phone and report back.
darxider said:
anybody?
EDIT_1: i also found this thread. seems like this is not an isolated incident.
EDIT_2: anyhow, i opened my phone (well, just the bottom plastic cover that is held in place by plastic tabs and sticky tape). there was dust along the edges, which i cleaned. and i straightened the connectors from the speaker (housed on the plastic cover) to the motherboard. it seems to have fixed things, but i only tested that for a short while. i will use the phone and report back.
Click to expand...
Click to collapse
just wanted to update. the issue came back after a week or so, the and phone randomly loses all audio functions. i opened it up again to make sure the speaker connections are fine (they are). to fix it, i have to power the phone off once or twice, and let it be powered-off for about 5 minutes or so, and then the sound comes back.
anybody knows of a real fix for this or should i just retire my One S and buy another phone?