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Raphael vendor / Reseller Reviews.

There's a lot of different resellers about and equally many roumers of who's good and who's dodgy at the moment . So that we all know who's who out there, heres a little Thread with Vendor reviews.
If you have something positive or something negitive to say about a seller please say it here.
Also please rate your vendor XX out of 10, I might add a field to the vendor wiki.
Vendors and prices here >http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_Vendors

I've always used Expansys / MobilePlanet. I'm USA so MobilePlanet.
There is some atrocious whining in their forums from - for want of a better term - EXTRAnoobs.
But in my dealings they are professional, rock solid and I've never had any problems.

Onthegosolutions
I have used Maobile Planet in the past and had no specific problems.
For some years not I have been using OntheGoSolutions and I have been pleased because I always know who I am speaking with. Seems to have very little turnover and they are small enough that I can communicate with one person. They are definitley not the cheapest but have at least twice in the past lowered a price for me when I pointed out an advertised lower price elsewhere.

I bought my Raphael online from Expansys Canada... All I can say is the transaction was very easy, and shipping was SUPER FAST!!!
Ordered it Friday afternoon (approx 3pm), after a small billing problem (I gave them a different phone number from the one on my Credit Card account), confirmed the order on Monday morning at 10am (they aren't opened on weekends), I had the device in my hands Tuesday just before noon...
All in all, besides the phone # problem, I'm very happy with the transaction. It was easy, smooth and fast...

Inkino UK
To all in London and southeast
Eugene at Inkino (I never knew I needed one), 48 Tottenham Court Road www.inkino.co.uk is a mine of information on all things HTC. They are one of the few, if only, HTC Ultimate Partners and it shows.
I have bought my Trinity and now Touch Pro from there.
Yes I could probably get a few pounds off here or there but the service and honest opinions I have had from Eugene and his collegues at the sister branch 9 Great Russell Street mean that I will simply not buy from elsewhere. If I have a problem I know I can call up or drop in and I will speak to someone who knows his products inside out and is a straightforward trader.
Pleasure to do business with.

I ordered mine from Expansys UK. I live in Cyprus and Expansys is propably the best choice. Although I should have used Expansys Cyprus, the UK site was 40 Euro cheaper so I went with them. The service is excellent! Prices are among the best in the market. (630 EURO inc. DHL shipping fees).
They support Paypal, which is a big plus in safety matters, and by using DHL you get your phone in record time.
All in all, i am a happy customer=p

I'm in the US and I bought mine from Clove. A tad more expensive, but I was having problems with Google Checkout (which Handtec uses for overseas orders). Clove was a little slow to receiving my order, but once they did they shipped it out within hours. DHL got it to me in 2 days, all the way from UK to California, and by 10am no less.
One thing about Clove (that I appreciated) is that they require you to confirm the order by calling your CC company and requesting the 6-digit charge authorization number for the charge. Maybe it's an extra hassle, but it's nice to know they're serious about your security.
I would order from Clove again, but of course now I have no money.

I'm in the US and purchased from Smart Mobile Gadgets. All was as they said, including Saturday delivery.

I ordered my TP from On the Go Solutions in July. They said they would call and make sure I still wanted it before they would ship. They also shipped the day the said they would, a month in advance. I am very satisfied with the way they do business.

This is a statement of one set of circumstances and does NOT impute or call into question the credibility or otherwise of this particular organization. There may be an explanation - but so far - my client has not received one.
A client of mine bought direct in a Buy It Now eBay auction from a company with a high level of positive feedback with thousands of positive transactions on eBay. Their public site is - Popular Electronics http://www.popularelect.com.
Approx 24 hours after buying eBay declared the auction NULL AND VOID and advised my client that they do not have to pay. eBay stated:
"As eBay removed the item, you are no longer obliged to send payment for it. Please don't send money or respond to any emails from the seller.
If you've sent payment but haven't received the item, please wait a reasonable period of time for delivery. If you don't receive the item, please contact us again by clicking "Contact Us" on any eBay Help page and selecting the following contact options:
Buying and Finding>Fraud and Payment Concerns for Buyers>Item Not Received or Item Not as Described (you paid)"
My client has called and emailed the company direct and not received any replies.
I've carefully reviewed the eBay email and header codes and believe the email is genuine and not a phish. All the auctions that for TouchPRo's that WERE on ebay from this company have disappeared at 9/3/2008 14:00 EDT.
I leave you to draw your own conclusions.

BEWARE OF THE TIGADUACELLULAR!!!
http://forum.xda-developers.com/showthread.php?p=2617797#post2617797

Has anyone actually baught anything from tigerCellular out there? If so let us know are they real or fake? thanks... im betting the latter but you never know

2call.nl 5/10
Got my TP from 2call.nl
Price without contract (as I use company sim) was good and delivery was very fast.
However, as my TP came with the know problems (GPS instable and hot, black paint falls off,...), I asked 2call within two weeks after pruchase to take my device back and replace it by a new one.
They refused.
As price and delivery is not the only thing I expect from a retailer of a some hundred euro device, I personally will not buy at 2call.nl again.

How much for a Touch Pro, reputable US dealers?

I'm thinking about possibly gambling that the Elite Team gets 3G working for U.S. frequencies on the existing Touch Pro's.
A quick Google Shopping search yields a lot of prices way to low to be legit. What are they going for legit, and any good recommendations for U.S. based sellers?

the cheapest i've seen it from a reputable seller is from plemix. they have it for $787. here is the direct link:
http://www.plemix.com/phone-htc-touchpro-phone

I bought 2 units from an ebay seller. Perfect transactions, with next day air optional. He's not the cheapest, but answers email and is a pleasure to deal with. He has been locked in as the only seller I will deal with in the US. He even carries (and has in stock) the Advantage and Shift.
Seller's store is located here (smart-mobile-gadgets' store)
At this moment...he has 94 available here in the US, and at a list price of $200 less than my unit, and $150 less than my wife's. Guess that's what I get for my lack of patience!

Those looking for omnia 2!!1 fraud alert

Those looking for omnia 2!!1 fraud alert
--------------------------------------------------------------------------------
Do not buy from the following, this guy is trying to scam me!!!!!! (Paypal claim in process)
Payment To:
Christopher Chan Zhipeng (The recipient of this payment is Non-U.S. - Verified)
Seller's ID:
mobilehubsg
Seller's Email:
[email protected]
http://myworld.ebay.co.uk/mobilehubsg/
Shipped an empty box. Fedex listed weight of package at 1/2 a pound, which is the empty box in a bag!!!!

Seem strange being that he has 100% feedback on ebay.

His rating and the fact that it is a store and not an individual is why i bought it there. First place I saw that had it. Made the purchase, and he was very courteous throughout the process. I went to my companies mailroom this morning to pick it up, opened it and it had nothing but and empty box. The reason i suspect this to be fraud is that he entered all the info for the shipping to FEDEX at his home and listed the package weight at 1.1 pounds. Fedex tracking lists the package at less than half that weight (due to the product not actually being there.) If this guy ships the thing or refunds my money, I would be very surprised. IF this turns out to be something he can explain, other than it msut be FEDEX's fault, AND i get what i paid for, I would be happy to retract/edit my claims. Until then I mostly put this out as a warning to others. I will update when i have more info.

Thread moved to General forum. The Marketplace is for trade discussions only.
Dave

Delivery companys
There is often problems with stolen items within delivery companys no matter how much of a worldwide company they may be

Avoiding Customs when Shipping from US to UK?

Hi all
I wanted to buy a phone from the marketplace here on xda. However I have read that you have to pay a customs duty and VAT on the item, which would be about 23% of the items value.
I was just wondering whether anyone has ever shipped an item (preferably a phone) from the US to the UK without incuring customs charges, and if any had any tips for me so I that I don't get ripped off?
Thanks

Yes I have and gotten away with no tariff but I called it gift under 50 bucks. I am guessing as long as it is used and not a computer........ it flew under the radar.

Technically, what you are asking is help on how to break the law, so I'd be careful
Personally, I've found that things sent by USPS (i.e. regular mail) rather than a courier can sometimes get through without charges, although most things are caught these days. If the sender uses UPS, DHL, Fedex etc. you'll almost certainly be charged.
Note that marking something as a gift makes no difference (unless it's under something like £28 - not sure of the exact figure). Second hand items are charged based on their market value, so that doesn't help either. If the sender uses an insured service, the insured value is usually marked on the package, so it will be easy for customs to place a value on the item.

Thanks for the replies. I know its technically against the law but it is quite a ridiculous law, since you have already paid for the item and all your doing is just paying some customs officer for sitting there opening packages.
So basically USPS, not insured, at a price of under $50. Any recommendations as to which service of USPS to use? Priority Mail, Express Mail etc.

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