Database Info

Leave messages on Exchange Server

I helped a client set up a new Moto Q 9c last week using OWA synchronization. When she got to her office today and opened Outlook, none of the email came in to her Inbox. Is there a Leave mail on server option in Windows Mobile for mail coming from an Exchange Server, and if so, where would I find it?
Thanks,
Cathy

to my knowledge, it should be kept on the server anyway.. just like regular poutlook
she's getting all mail to her ppc and then it gets deleted from the server?

That's what I assumed would happen. If she leaves her desktop Outlook open, they come in there. Haven't heard back whether they're also coming into the PDA, but assuming so.

pclady said:
I helped a client set up a new Moto Q 9c last week using OWA synchronization. When she got to her office today and opened Outlook, none of the email came in to her Inbox. Is there a Leave mail on server option in Windows Mobile for mail coming from an Exchange Server, and if so, where would I find it?
Thanks,
Cathy
Click to expand...
Click to collapse
Hi Cathy, thats wierd, i use exchange email regularly and never had that problem. Did she accidentally delete the messages on her device and synced(which would explain the empty inbox)?
I use original 6.1 wwe rom and there is no option like that, im not that familiar with the Q9c, is that 6.1 too? WHen she is getting used to it, it might be safer to manually sync on her device instead of when items arrive, that way they are safe on the server, but does kind of defeat the point i guess lol.

I installed ActiveSync on her computer yesterday, synchronized with the Q, and after a couple of hours she said everything appeared to be working properly. Fingers crossed! Thanks for your response.

Has anyone tried TouchDown Exchange with G Tab?

I have the stock email program working with exchange but I can't get Touchdown to work. I would like to get it up and running since it can handle HTML emails. When I try to activate ActiveSync it just hangs forever.
Thoughts?

I have the same issue as well. It worked for me by bypassing ActiveSync and just letting it setup Exchange 2003 mode. Trying to get ActiveSync working now.

On the plus side, it appears that Touchdown has a tablet optimized view akin to traditional Outlook.

Same here, activesync appears to be broken

IMEI
There is another thread floating around that discusses this issue...
I believe the problem with TouchDown is that it tries to send the IMEI of the device to the ActiveSync server. This is hard coded into the application, and causes problems since the GTab doesn't have an IMEI.
TouchDown support said their developer will "be in" next week and will look into the issue - their current "official" response is that WiFi-only tablets aren't supported. Who knows when we'll see an update, though.
Exchange 2003 polling is very slow and buggy, and I was only able to get it to sync my contacts (not email). I'm using the default email client until TouchDown is updated...

Please move this conversation over to the following thread: http://forum.xda-developers.com/showthread.php?t=851002
There appears to be a beta that resolves the IMEI issue. TouchDown support seems to be responsive on this issue, and it would be productive to consolidate everything into one thread.

Alternative
I've been using "Moxier Mail" instead of Touchdown for a long time... Works great on Gtablet too.
Only real limitation is only works with a single Exchange account.

The touchdown beta works
If you go to the google groups for nitrodesk you can find the Touchdown beta. They have fixed it and it works fine on the gtablet. They do have a tablet mode, but it needs work. Not as polished as the original view and needs a bunch of quirks and UI things changed,

[Q] Outlook for Gtablet?

I tried the touchdown software but it does not seem to work with the G-Tablet. I've not had any problem with auto configure (I set it up and it works for all our computers, laptops and mobile devices (running windows mind you). Touchdown does not error out, it just endlessly 'configures' we are talking hours..
Has anyone had any luck with with Outlook and Exchange servers?
I'm running stock with the latest update 2.6.32.9-00000-10.8.2-dirty build FRF91

i use..
I just use the default mail APP to get mails from our Exchange server and it is working fine.

intech said:
I tried the touchdown software but it does not seem to work with the G-Tablet. I've not had any problem with auto configure (I set it up and it works for all our computers, laptops and mobile devices (running windows mind you). Touchdown does not error out, it just endlessly 'configures' we are talking hours..
Has anyone had any luck with with Outlook and Exchange servers?
I'm running stock with the latest update 2.6.32.9-00000-10.8.2-dirty build FRF91
Click to expand...
Click to collapse
There's a beta of touchdown that works with the G Tablet. Search the apps forum for touchdown, you'll find the link.

Touchdown is awesome........works perfect
Sent from my GTablet using Tapatalk

Does not work. Wasted a few hours on this too
Just for the record I'm trying to sync with my company Rackspace Exchange server so I can count on it being properly patched.
The app keeps asking for a server in autosync mode which tells you it's not working right. Autosync works by userid and password, at least in Outlook. Server address changes depending on mode.
What is a 'server' Let's see, depending on what mode you are accessing the exchange server that name changes.
domain address, server address, server name, what exactly is a 'server' ??
server for autosync?
server for outlook2003
server for outlook2007
server for outlook2010
Outlook
not one, 5 choices for the application.
I've read TouchDown instructions and they are just like the app.
The app. insists on autosync when it can't even do autosync.
I will say that the beta at least attempted this time to communicate with the server, beyond that it's useless.
..and I'm the exchange admin.
Probably works on old unpatched servers. Just the thing you don't want.
Darn, it looked so good.

Moxier Mail
intech said:
I tried the touchdown software but it does not seem to work with the G-Tablet. I've not had any problem with auto configure (I set it up and it works for all our computers, laptops and mobile devices (running windows mind you). Touchdown does not error out, it just endlessly 'configures' we are talking hours..
Has anyone had any luck with with Outlook and Exchange servers?
I'm running stock with the latest update 2.6.32.9-00000-10.8.2-dirty build FRF91
Click to expand...
Click to collapse
I like Moxier Mail, been using it on my phone for a couple years now, and it works great on the G Tablet as well.

thanks that looks promising

no download links for the demo. They have it splashed all over the place about a demo but it does not seem to exist. Links seem very rare in Android apps. Just a very slow android library site.
Sigh, Bleeding edge.....
still just a toy. Bummer.

I had the same problem you described trying to get Touchdown to work on my G-Tab. The problem is that the program is looking for an IMEI which doesn't exist on a WiFi tablet. I ran across this link on this forum http://tinyurl.com/tdbetadroid and downloaded the application on the G-Tab and it works great. It installs with Tablet mode enabled which some people don't like but you can disable in the settings. I like Tablet mode myself. I don't know why I couldn't find this link on the NitroDesk website but what they advertise for Android tablets doesn't work--at least not for me and others.
Good luck.

I'm guessing the stock Android E-mail app isn't on the Stock TNT build?
I use the stock app on my Droid X and my G-tab just fine.
If that app isn't avail, you may want to look at "improved e-mail"
http://www.appbrain.com/app/improved-email/com.mwebster.iemail
It is basically an "improved" version of the stock android app. I've used it quite a bit too, and has some nifty additions.

thanks, I found that link and loaded it up. It actually 'worked' in the sense that it tried auto-syncing with the server but It got all the configuration errors (the server is without question, is configured correctly and syncs with a number of different devices in the office. It's a Rackspace server so it's not my handwork ) It may all depend on the Exchange server and it's settings. Certainly worth a try and it got farther then the production version. I know my server autosync works so it's the application/ android construct/TnT/
Which I may never know. I will wait and use the Windows Mobile for Production.
I was hoping everything in development was farther along then it really is. I'm also wondering if the newest version (Gtablet stock) did something making many of these development apps not work. At least XDA forums is not alone in that.
I work with another software application that does just that, anything beta will not load. You have to go into the configuration and change that. Figure with a tablet you don't really want phone apps mixed in. They are based on a tiny screens..maybe TnT is building in compatibility?
But Touchdown beta did load and was accessible so that is a little different and shows promise. First step is to at least get refused or ignored by the server It still should not need the server location in auto discovery mode.
That would be a first. It's a different address for auto discovery and Exchange (for obvious reasons) if it's even activated on a corporate exchange server. That's the problem, so many configuration possibilities the app needs to be written for. So just because it did not work for me..

Worked with support to set up the beta and we got it working. Hats of to Touchdown support. I like the tablet view once it loaded up and sync'd

intech said:
Worked with support to set up the beta and we got it working. Hats of to Touchdown support. I like the tablet view once it loaded up and sync'd
Click to expand...
Click to collapse
Yeah Man!!!
My IT people told me to junp in the lake when I called them for support...
I fought this for 2 weeks until I found a post here that talked abouth the beta version. Installed it and off I went !!!
Touchdown does not support NOTES import and it does not support adding a PIC to your contacts but its all good for what it does offer
Good Luck!

[Q] Exchange ActiveSync

Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.

jeff_chaney said:
Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
Click to expand...
Click to collapse
CM7 will work fine. Now keep in mind, the actual server address can be different on AOSP email clients compared to HTC.
For example, my setup that I administer:
HTC Server address: owa.organization.com
Domain: organizationdomain
AOSP(CM7) Server address: owa.organization.com/owa
Domain:blank
Check with your exchange admin to see what your proper settings would be. If others in your organization have, for instance a Samsung or Nexus, get what they would use for settings.

My Inspire is a work phone I have never had an issue getting it to connect to our activesync. It also has that extra security thing but it always prompts me to allow it right before it syncs up. It has worked for me on the following ROMs.
Ultimate Droid (Current ROM)
CM7
MIUI
Cognition
RC Mix HD
You could always try a 3rd party email app like touchdown or K9 from the market.

I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff

jeff_chaney said:
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
Click to expand...
Click to collapse
MIUI makes changes to the AOSP email program, so it actually may not be compatible. What version of Exchange are you running?

I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.

jeff_chaney said:
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
Click to expand...
Click to collapse
That is what I administer. When adding to MIUI are you using the same server name/domain info that you had in HTC based ROMs?

We have a Exchange 2003 and I cannot get it to connect to that server. Maildroid and Touchdown both worked without any problems. I wish the default email client was a little more robust.

Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.

jeff_chaney said:
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
Click to expand...
Click to collapse
You may want to try using no domain and the full owa path for server name.
Sent from my Desire HD using XDA Premium App

I'll give that a shot. Thanks for the advice.
BTW...I did finally get the K-9 mail to work on the "stock" ROM. I had to put in my full email addy on the mailbox alias along with the /owa/auth/ in the Authorization path.

Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.

jeff_chaney said:
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
Click to expand...
Click to collapse
Do you already have a PIN code set to unlock the device?

It sounds like your corporate IT server is locked down a little more than normal. I've used the CM7 stock client on 3 exchange systems (my employer's server, my consulting gig's server and gmail exchange settings for push) and it connects fine to all of them.

Also, try RCMix 5.9.3. See if it gives the same results as Rev 4.

OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...

jeff_chaney said:
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
Click to expand...
Click to collapse
Hah, local Gov't here. The default AOSP mail client does support remote wipe, as I have tested our organization's functionality on Android on CM7, RCMix, and of course stock. (as well as a few times on the Captivate).
Try setting the password in Location & Security and checking that Use Secure Credentials is checked; and make sure Email is set as a device administrator.

How would I go about doing the "make sure Email is set as a device administrator." step you mentioned? When I click on device administrator there is nothing there to select.
I did try setting up the password in Loc & Sec and the checked the Use Secure as well. Still wouldn't allow me to add the activesync account. This is all still on CM7. Still a no go on getting my contacts and calendars to sync. What am I missing? (I'm sure it is me.)

You may want to try to contact your organization administrators and ask them if you can have an exception for the security policy. There is a particular setting that I have seen brought problems with several android phone this setting is "Allow Non-provisionable Device" and it should be set to true (many organizations set it to false which cause connectivity failures).

There is no way that I will get them to change settings for me. It has to either be something I am missing or a change that needs to be made in the ROM
Sent from my Desire HD using XDA App

The exchange ActiveSync server requires security features your phone does not support

Hello all,
I bought my Transformer last week. I've already installed 3.1 on my tablet. I tried to add my exchange account to the stock e-mail client, using a manual setup (in both versions). For some reason however I don't seem to be able to connect to our Exchange server. The error message that I'm getting is: The exchange ActiveSync server requires security features your phone does not support.
I know this was a problem with older versions of Android. But starting with 2.2 these issues should have been solved. Also, some colleagues of mine own 2.2 and 2.3 devices. And they can connect to our Exchange Server without any problems. Unfortunately I can't with my brandnew Transformer .
I've installed Touchdown for Tablets. This app has no problems whatsoever. But I'd much rather use the stock e-mail client, because it lets me read my mail from all my e-mail accounts in one tool.
The security policies Touchdown lists as being requested from our Exchange server are the following:
allow simple password: No
Password/PIN required
Failed Attempts 8
Min Length 4
Timeout 600 sec.
Password recovery
Oh - and an odd thing is that in Touchdown I have to put in my pincode. Could they're be a problem with exchange not recognizing the "pincode" setting in Honeycomb?
Perhaps someone out there can help me out with this problem, because it's freaking me out.
Regards, Perenor.

I haven't had a problem with my Transformer connecting and syncing with my Exchange server...actually have been surprised how quick it does connect...
..how far into the setup/connection process do you get before it gives you the error?

I get the error when I press "Next" on the page where you enter the "user/domain", "password" en "mail server" entries. It then tries to get the settings for incoming mail, which takes a couple of seconds. After that I get the aforementioned message.

I have sent in a bug report at code.google.com. Its Defect Id is 17987. Perhaps others out there with a honeycomb tablet who are having this problem as well, could leave a message there: http://code.google.com/p/android/issues/detail?id=17987.

It s been like it since Android 1.0...
Android does not support Exchange security. PERIOD.
It is sad. The only ROM supporting it are SENSE ROM... as far as i know...
But for HC, so far nothing...

Updating to 3.2 resolves this issue

Update didn't help
Updated to 3.2.1 (WW) but I still get the same message that my device does not support the security features required.
Running stock and un-rooted TF101 (no G) B70 series.
Any ideas/pointers?
And no, I don't want to install touchdown regardless of how good it is.
(Funnily enough, my dirt cheap HTC chacha has replaced my blackberry and works flawlessly with our Exchange server).
For the record, we're on Exchange 2010 but not sure which exact requirements activesync comes with (happy to report them if someone points me to how to gather them).