Nexus S complaints? - Nexus S Q&A, Help & Troubleshooting

So I have the option to obtain a nexus s from my girlfriend...I'd trade my vibrant for it and pay the new plan price. What are your main issues with the phone? How is the gps? Also any other annoyances with the phone?

Sdobron said:
So I have the option to obtain a nexus s from my girlfriend...I'd trade my vibrant for it and pay the new plan price. What are your main issues with the phone? How is the gps? Also any other annoyances with the phone?
Click to expand...
Click to collapse
GPS works great for me.
There's several threads about different issues in the General section.
Major ones include:
Phone reboots randomly (seems rare)
Phone reboots during long calls (seems more common)
Data connection goes missing randomly (seems common)
Custom ringtones stored on the sdcard get randomly reassigned on reboots or USB storage mode disconnects (seems very common)
Some complain of weak wifi reception
I have no complaint on wifi reception, and haven't had random reboots, but I have had the other issues. Only 4 reboots during phone calls in 2 months, so it's not a frequent issue for me, but a very annoying one when it happens. The data connection issue seems to have settled down for me, so that might have been fixed on the server side. Custom ringtones one was an issue, but I rooted my phone and moved my custom ringtones to the internal rom media area and haven't had the issue since.
My only regrets with the purchase of the Nexus S are that it's a T-Mobile device; I'm really not elated with their service, but I knew what I was getting into since I'd owned a Nexus One already.

Related

Poll: Phone Issues Poll Data Dropouts and 1-Way Audio calls

I am having issues and wanted to see if anyone else has this problem. Verizon already sent me a new phone and I already have the same problem with it. They told me they will take up to 15 days to investigate the issue. I think its a software or possibly hardware issue, not a network issue.
I get data dropouts - NO 1X, 3G or 4G! Cant use GPS and any apps requiring data connection. It happens every so often and sometimes have to restart my phone.
1-Way audio calls - Person calls me or I call them, I can hear them talking but they can't hear me
Who else is having any of these issues, please choose a poll option from above and leave a comment if you wish.
I voted Rooted, Stock ROM no problems, but when I was Stock I also had no problems.
I am rooted with stock ROM and get the same dropouts as you. Restarting my phone seems to fix it and if that doesnt then pulling the battery out while the phone on does. Annoying that I have to do that but at least I get my data back.
I'm not rooted yet. I have experienced a few data drops. Toggling airplane mode works to get data back. Once, however, I toggled airplane, and the phone couldn't seem to disable the radio. Did a reboot to fix that.
I'm having data drops quite frequently and its becoming pretty annoying
I'm rooted with stock Rom I hope Verizon might be able to help
Stock, with data drops, but not how you describe. I voted before I read your post. My data problem is no 3G. I haven't been in a 4G area yet and if I'm not on wifi, there is no data connection.
Kjjb I'm also having the no 3g problem as well I started a thread about but I haven't gotten a response yet
Rooted, custom ROM and have occasional data drops. Annoying.
ybtc said:
Kjjb I'm also having the no 3g problem as well I started a thread about but I haven't gotten a response yet
Click to expand...
Click to collapse
Can we link to other forums here?
http://forum.androidcentral.com/htc...blems-3g-data-dont-hard-reset-read-first.html
http://androidforums.com/htc-thunderbolt/307102-3g-doesnt-work.html
Couple of different temporary fixes described there.
I am going crazy here. All day yesterday constant drops in all data types. No bad phone calls, but only talked with a few people yesterday. Today my data drops continue non stop. Has happened 3-4 times already.
I am going to call VZW and *****. They said it would take up to 2 weeks to diagnose my problem. That puts me outside the return window and I already sold my dInc.

Signal Issues with Stock S3 (No 4G, bad handoff, etc.)

Forgive my ignorance, but I seem to be having the problems of not having consistent 4G. And slow 4G/3G transitions, as well as poor battery as a result.
I have also gotten the No mobile network, no sim, and roaming network notifications.
It seems like many are having these problems, yet people who report them seem to say it occured after flashing some ROM/Kernel (idk).
My phone is stock. Im wondering if its happening to other users who have not done any funny business.
Ironically I was holding off on rooting and rom'ing to avoid these little initial bugs
verizontb said:
Forgive my ignorance, but I seem to be having the problems of not having consistent 4G. And slow 4G/3G transitions, as well as poor battery as a result.
I have also gotten the No mobile network, no sim, and roaming network notifications.
It seems like many are having these problems, yet people who report them seem to say it occured after flashing some ROM/Kernel (idk).
My phone is stock. Im wondering if its happening to other users who have not done any funny business.
Ironically I was holding off on rooting and rom'ing to avoid these little initial bugs
Click to expand...
Click to collapse
I was in same boat as you. I was holding off rooting and flashing roms to make sure my device was functioning correctly in stock form. Unfortunately it was not, and I was experiencing all of the issues you are facing on my SECOND gs3. I had replaced the first one for a loose home button, and ended up receiving a new device with more issues than the previous one.
I called up tech support last night, and listed all of the issues you just listed and the tech said those are all hardware issues so I'll have to send you another. I obviously haven't received the third phone yet, but I can tell you I was not experiencing these issues on my first one.
Kreeker said:
I was in same boat as you. I was holding off rooting and flashing roms to make sure my device was functioning correctly in stock form. Unfortunately it was not, and I was experiencing all of the issues you are facing on my SECOND gs3. I had replaced the first one for a loose home button, and ended up receiving a new device with more issues than the previous one.
I called up tech support last night, and listed all of the issues you just listed and the tech said those are all hardware issues so I'll have to send you another. I obviously haven't received the third phone yet, but I can tell you I was not experiencing these issues on my first one.
Click to expand...
Click to collapse
I should probably further elaborate and say that I was in Florida for the first week I had my device and the reception there was very good, and I never lost 4G, and was getting almost 35hours of battery when I am lucky to get 10 here. No major app battery draw, just signal...
So that leads me to believe that it is the network, which is a little weaker where I am now, is causing the phone to jump unecessarily in and out of 4G and drawing too much battery.
It's either that, or my phone stopped working properly after a week, which seems less likely.
I don't think it's less likely as a few have reported after a couple of weeks of fantastic service, the phone's data connection has plummeted.
I'm on my second device. Both devices had the same problem. 3g dropped to 1x dropped to no signal. Finding the signal when in a known good signal area took foreverrrr. I haven't seen 4g yet with this phone so I cannot comment there.
I've struggled with VZW to replace my phone. They're now looking at the network for errors, or something. I've taken matters into my own hands- rooted and rom'd the phone with Synergy and it has helped immensely.
Waiting for VZW or Samsung to fix it, I don't think, is a great idea. If you wanted a device that worked correctly out of the box, your chances may be higher with a phone from a different manufacturer. I don't recommend Motorola because of their stance on locked bootloaders but the radio in those things is fantastic.
So you think my phone is defective?
I have my doubts... I see lots of people complaining about so many things and there first reaction is to exchange the phone... they then end up with other problems because they meticulously scrutinize every little detail.
I also don't want to return my phone because I got a bodyguardz carbon fiber kit and screen protector and its applied perfectly! =) No bubbles or haze!
I understand... Gotta weigh it out for yourself.
I personally don't think there's anything wrong with scrutinizing a device you paid any amount of money for. It's yours. If its flawed, get another.
Sent from my iPad using Tapatalk HD
My phone is in stock and right now I'm not trying to root the phone because I know lte is not perfect right now so I don't wanna do anything that will mess up the phone.
Sent from my sprint galaxy s 3, finally have lte
Wut?
Sent from my iPad using Tapatalk HD

Poor conectivity

I have been having really bad connectivity recently. I have been having issues sending text messages, having slow data speeds, and really flaky reception. And all of these issues in places where I normally have no issues at all, in fact, I dont think I have ever really had issues like this before. Even when the phone says I have signal it still has issues some times. Being outdoors I dont seem to have issues sending text messages, but I still have poor data speeds. However, as soon as I went inside I had almost no reception to absolutely no reception at all. I know some of this could just be related to AT&T towers but my girlfriend is on AT&T too and hasn't had any issues sending messages, she has a "dumb phone" though if that matters. Other things I noticed as far as signal, it would sometimes have data connections shown, but sometimes it wouldn't show anything and under about phone it would say "mobile network is not connected".
I was on 11/4 CM10 when I started having the issues. Tried flashing a couple new MTD modems, checked APN settings, rebooted, wiped cache, airplane mode toggle, but none of that fixed anything. I did a one-click restore back to GB and wiped everything on my phone, internal SD too, then re-downloaded the 11/4 build and reflashed that. Everything seemed to be better for a while but then I noticed that I was having poor data speeds, issues sending messages, and poor signal again. Now I one-clicked back to stock GB again and didn't change anything and only downloaded a couple of apps that I use often to see if it was CM10 that was the issue, but once again I am finding myself with problems sending messages and very poor data speeds. Also, I notice sometimes that wifi connections seems to get dropped during usage and even though it still is connected it gives me errors.
At this point I'm not really sure what I should start looking into. Is is possible that the internal antenna is flaking out or got fried somehow? Or is it possible that it is on AT&T's side? That option seems most unlikely. I haven't dropped my phone or done anything recently that would seem like it would cause my phone to have these issues. Is there a way to test my phone to see if there is something internally messed up? Should I try getting a new sim? Anything else I can do to try and troubleshoot stuff? Any logs or anything you guys need to give me better ideas?
Thanks in advanced!
Edit: Well, in the process now of doing another full return to stock using GTG's method now. See if that makes any difference by the time I get cm10 installed again.
Edit 2: Decided to call the local AT&T store and apparently there had been a couple reports of connection problems but the lady seem a little surprised by how much I seemed to be effected. We'll see if they get that fixed soon and if that fixes my problems. Still having issues with wifi though...
Any ideas anyone? I'm don't know if the att tower is really sucking that much or if it's my phone. Beginning to think it's my phone more and more. Any suggestions please? I can't get an upgrade for another 2 months and this is getting really annoying not being able to use my phone as a phone..
Sent from my SGH-I997 using xda app-developers app
Bumping this thread cause its happening again.
It did seem to be slightly related to the AT&T towers being down because it went away after a day or so after talking to the local store. However, they said the outage lasted only 3 hours and I had issues for a couple of days.
Anyways, yesterday I started having these exact same issues, called AT&T and they said towers seem fine. Asked them about it maybe being my SIM card and they said that 98% likely it wasn't my SIM card. I might go make them replace my SIM card since we pay them obscene amounts of money each month. As far as the phone, it still has Scotts 11/4 CM10 build with the 11/18 kernel patch. Only thing that really changed in the phone physically was I just purchased a 32gb class 10 memory card. The one thing that makes me think it might be my SIM card is there are darker spots in a couple of spots on the gold plating where it looks like it makes the contacts.
Still looking for advice though.
TLDR; super flaky reception, I go indoors in most places and I loose all connectivity. I normally have completely fine coverage everywhere. No issues up until about 3 weeks ago.
I have had ATT for 10 years and have never had good reception indoors. Only reason I am still with them is Verizon is practically a dead zone were I live.
I ran Scott's CM10 and now Liquidsmooth and didn't notice any increase or decrease in signal strength.
Sent from my SGH-I997 using xda premium
The thing is I've been running cm10 of some variety more or less since it's early life and I haven't had issues. It's just on these certain days for certain reasons I have no connectivity in certain places. Most every other days I have no problem getting an H+ data signal and no problem sending or receiving messages in these exact same spots.
I just don't understand these sudden random losses of connection.
Edit: What do you know. Phone is back to normal functioning today. This is wierd...
Sent from my SGH-I997 using xda app-developers app

Service Issues

I switched from a Note 4 to a Z3 a week ago and I've had nothing but issues with service. My wife did the same and switched from an S5 to the Z3 and we have identical issues (so that rules out a hardware related issue). Carrier is Tmobile, but none of these issues were occurring on our Samsung devices so this shouldn't be service related. Here are the issues:
At least 20% of my calls never ring my phone and I get the voicemail notification either instantly or 10 minute later.
Often, the phone will act like nothing has been going on for an hour, and all of a sudden I'm walking somewhere and I get a rush of 4 hangouts, 2 SMS, a missed voicemail, etc all at once. It's as if it put all the radios in sleep mode and then decided to turn them on when I'm moving. (Note: I have no battery management software installed like JuiceDefender that would act just in this way).
My phone will stop sending/receiving data, and turning off/on the LTE and Mobile Data through the quick settings may or may not fix it. When it doesn't, a reboot *will* fix it until it happens again.
I'm missing important business calls because of this and its starting to cost me money. I'm wondering if anyone else has experienced these and has a fix. If not, I may have to switch to a different phone because this is ridiculous!
spinaldex said:
I switched from a Note 4 to a Z3 a week ago and I've had nothing but issues with service. My wife did the same and switched from an S5 to the Z3 and we have identical issues (so that rules out a hardware related issue). Carrier is Tmobile, but none of these issues were occurring on our Samsung devices so this shouldn't be service related. Here are the issues:
At least 20% of my calls never ring my phone and I get the voicemail notification either instantly or 10 minute later.
Often, the phone will act like nothing has been going on for an hour, and all of a sudden I'm walking somewhere and I get a rush of 4 hangouts, 2 SMS, a missed voicemail, etc all at once. It's as if it put all the radios in sleep mode and then decided to turn them on when I'm moving. (Note: I have no battery management software installed like JuiceDefender that would act just in this way).
My phone will stop sending/receiving data, and turning off/on the LTE and Mobile Data through the quick settings may or may not fix it. When it doesn't, a reboot *will* fix it until it happens again.
I'm missing important business calls because of this and its starting to cost me money. I'm wondering if anyone else has experienced these and has a fix. If not, I may have to switch to a different phone because this is ridiculous!
Click to expand...
Click to collapse
You both have Stamina ON ?
I'm having the same issue with my Galaxy S6, so I think the problem is on T-Mobile’s network
So you and your wife before blame SONY, take a look at your carrier.
TheTeslaCoil said:
So you and your wife before blame SONY, take a look at your carrier.
Click to expand...
Click to collapse
While I don't disagree, we did not have this issue with Tmobile on our Samsung phones. Or our HTC phones previously. Troubleshooting 101 .. process of elimination.
spinaldex said:
While I don't disagree, we did not have this issue with Tmobile on our Samsung phones. Or our HTC phones previously. Troubleshooting 101 .. process of elimination.
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Click to collapse
Yes, but the other comment said he has the same problem with a SAMSUNG.

Choppy bluetooth

All of a sudden I've been having bluetooth issues. The range of the bluetooth is very weak for my headphones. It is barely 2 feet. And if it's not in a direct line of sight the playback is very choppy. The range extends if i turn off the wifi - but it's nowhere near what it was before having this issue. My Gear 2 began to constantly connect and reconnect as well. But I'm thinking this only happened at home when the phone's wifi was turned on. It stopped happening once I turned the wifi off (but the range doesn't seem to be as far as it used to be). All of this just started happening today and I've had the phone for a little over a month (all bluetooth devices connected since day one). Ive been looking for solutions and tried clearing the phone's cache, the bluetooth's data and cache and unpairing all of the devices. Can anybody else offer any other suggestions? I'm really trying to avoid having tmobile replace it as i do not want to receive a reburbished model.
ANy luck. I have this issue too. I also notice its tied to random wifi drop outs as well
Posts around the net and other Note 5 forums here are saying it's related to the latest update Samsung released.
Wireless charging not staying connected
I also am experiencing that the wireless charging is not staying connected. I am using the samsung wireless charger and never had a problem before. But my family is not having a problem with their note 5. This is leading me to believe that it is not due to the latest update.
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
DConrad2010 said:
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
Click to expand...
Click to collapse
I'll probabably wind up having to do that. But I'll hold out hope that it's a software issue (I'm really trying to avoid getting a refurbished replacement). What's interesting is today as I was going to work I didn't experience any of these problems (phone was in pocket and no bluetooth dropouts on headset or gear 2 watch). Placed my phone on a wireless charger at work (a Choetech fast charger) and didn't have any problems. I'm probably reaching but now I'm wondering if there is something going on in my house that is spooking my phone:laugh:: I'm going to monitor it throughout the day and see what happens once I get home.
edit: spoke to soon as my headset disconnected (although watch hasn't - yet)
DConrad2010 said:
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
Click to expand...
Click to collapse
What's a nexus 6?
T-Mobile sent me a brand new replacement phone not a refurbished phone. This was a brand new model in the original box with all the accessories. I downloaded all the updates and my Bluetooth is back! The replacement phone was on update COI5 by the way.

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