I am having issues and wanted to see if anyone else has this problem. Verizon already sent me a new phone and I already have the same problem with it. They told me they will take up to 15 days to investigate the issue. I think its a software or possibly hardware issue, not a network issue.
I get data dropouts - NO 1X, 3G or 4G! Cant use GPS and any apps requiring data connection. It happens every so often and sometimes have to restart my phone.
1-Way audio calls - Person calls me or I call them, I can hear them talking but they can't hear me
Who else is having any of these issues, please choose a poll option from above and leave a comment if you wish.
I voted Rooted, Stock ROM no problems, but when I was Stock I also had no problems.
I am rooted with stock ROM and get the same dropouts as you. Restarting my phone seems to fix it and if that doesnt then pulling the battery out while the phone on does. Annoying that I have to do that but at least I get my data back.
I'm not rooted yet. I have experienced a few data drops. Toggling airplane mode works to get data back. Once, however, I toggled airplane, and the phone couldn't seem to disable the radio. Did a reboot to fix that.
I'm having data drops quite frequently and its becoming pretty annoying
I'm rooted with stock Rom I hope Verizon might be able to help
Stock, with data drops, but not how you describe. I voted before I read your post. My data problem is no 3G. I haven't been in a 4G area yet and if I'm not on wifi, there is no data connection.
Kjjb I'm also having the no 3g problem as well I started a thread about but I haven't gotten a response yet
Rooted, custom ROM and have occasional data drops. Annoying.
ybtc said:
Kjjb I'm also having the no 3g problem as well I started a thread about but I haven't gotten a response yet
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Can we link to other forums here?
http://forum.androidcentral.com/htc...blems-3g-data-dont-hard-reset-read-first.html
http://androidforums.com/htc-thunderbolt/307102-3g-doesnt-work.html
Couple of different temporary fixes described there.
I am going crazy here. All day yesterday constant drops in all data types. No bad phone calls, but only talked with a few people yesterday. Today my data drops continue non stop. Has happened 3-4 times already.
I am going to call VZW and *****. They said it would take up to 2 weeks to diagnose my problem. That puts me outside the return window and I already sold my dInc.
Related
Title - meant to say randomly lose service and have to reboot
I have only had this happen about 3 times since owning the phone (since two weeks after launch). Occasionally, my phone will altogether lose service and display the blue circle with a slash through it, and I have to reboot the phone to regain service. This happens in an area where I have signal usually, when this happens. Does anyone else have this issue?
I had a problem similar to this last night/this morning. I didn't make any changes/mods to the phone either...
Phone was on the charger last night and when I woke up this morning I noticed I didn't have any emails. I still had the 3G icon and 2 signal bars, but anything I would try to do using internet connectivity wouldn't work (checking mail, navigating to google.com, etc.). I just shrugged it off since this has been the first time it happened.
For what it's worth, I'm running JF6 with UnleashTheBeast and the circle battery meter thing...
RE: Network loss, etc.
I've had issues like this from day one. From my testing, it seems to be related to the radios. (Both wifi and 3g.)
Stock was horrid for me, but then again, I live/work in a place with really crappy radio reception. It was tough to tell if the 3g or voice network service losses were just "the location" or something with the phone. But the fact that it's doing it with WIFI when I'm 3 feet from my AP, and no other devices are having issues is telling. Things have stabilized a bit with one of the SRE 1.2 OC builds.
That, and I'm now having intermittent sound issues too. (Can't play ringtones for a few minutes, then I can, then I can't, etc. )
I'm actually starting to suspect it's relating to the blocking filesystem lag. Almost as if some app is just killing the FS. I'll keep investigating. But it's good to know I'm not the only user who is seing service drops in strange ways.
I'm having similar issues with data connection, and i'm completely stock at the moment. My coverage is great so it just doesn't make sense.
Sent from my SAMSUNG-SGH-I897 using XDA App
Yeah, it's completely random when it happens, and it has happened two out of three times in an area where I have service...
I have been having really bad connectivity recently. I have been having issues sending text messages, having slow data speeds, and really flaky reception. And all of these issues in places where I normally have no issues at all, in fact, I dont think I have ever really had issues like this before. Even when the phone says I have signal it still has issues some times. Being outdoors I dont seem to have issues sending text messages, but I still have poor data speeds. However, as soon as I went inside I had almost no reception to absolutely no reception at all. I know some of this could just be related to AT&T towers but my girlfriend is on AT&T too and hasn't had any issues sending messages, she has a "dumb phone" though if that matters. Other things I noticed as far as signal, it would sometimes have data connections shown, but sometimes it wouldn't show anything and under about phone it would say "mobile network is not connected".
I was on 11/4 CM10 when I started having the issues. Tried flashing a couple new MTD modems, checked APN settings, rebooted, wiped cache, airplane mode toggle, but none of that fixed anything. I did a one-click restore back to GB and wiped everything on my phone, internal SD too, then re-downloaded the 11/4 build and reflashed that. Everything seemed to be better for a while but then I noticed that I was having poor data speeds, issues sending messages, and poor signal again. Now I one-clicked back to stock GB again and didn't change anything and only downloaded a couple of apps that I use often to see if it was CM10 that was the issue, but once again I am finding myself with problems sending messages and very poor data speeds. Also, I notice sometimes that wifi connections seems to get dropped during usage and even though it still is connected it gives me errors.
At this point I'm not really sure what I should start looking into. Is is possible that the internal antenna is flaking out or got fried somehow? Or is it possible that it is on AT&T's side? That option seems most unlikely. I haven't dropped my phone or done anything recently that would seem like it would cause my phone to have these issues. Is there a way to test my phone to see if there is something internally messed up? Should I try getting a new sim? Anything else I can do to try and troubleshoot stuff? Any logs or anything you guys need to give me better ideas?
Thanks in advanced!
Edit: Well, in the process now of doing another full return to stock using GTG's method now. See if that makes any difference by the time I get cm10 installed again.
Edit 2: Decided to call the local AT&T store and apparently there had been a couple reports of connection problems but the lady seem a little surprised by how much I seemed to be effected. We'll see if they get that fixed soon and if that fixes my problems. Still having issues with wifi though...
Any ideas anyone? I'm don't know if the att tower is really sucking that much or if it's my phone. Beginning to think it's my phone more and more. Any suggestions please? I can't get an upgrade for another 2 months and this is getting really annoying not being able to use my phone as a phone..
Sent from my SGH-I997 using xda app-developers app
Bumping this thread cause its happening again.
It did seem to be slightly related to the AT&T towers being down because it went away after a day or so after talking to the local store. However, they said the outage lasted only 3 hours and I had issues for a couple of days.
Anyways, yesterday I started having these exact same issues, called AT&T and they said towers seem fine. Asked them about it maybe being my SIM card and they said that 98% likely it wasn't my SIM card. I might go make them replace my SIM card since we pay them obscene amounts of money each month. As far as the phone, it still has Scotts 11/4 CM10 build with the 11/18 kernel patch. Only thing that really changed in the phone physically was I just purchased a 32gb class 10 memory card. The one thing that makes me think it might be my SIM card is there are darker spots in a couple of spots on the gold plating where it looks like it makes the contacts.
Still looking for advice though.
TLDR; super flaky reception, I go indoors in most places and I loose all connectivity. I normally have completely fine coverage everywhere. No issues up until about 3 weeks ago.
I have had ATT for 10 years and have never had good reception indoors. Only reason I am still with them is Verizon is practically a dead zone were I live.
I ran Scott's CM10 and now Liquidsmooth and didn't notice any increase or decrease in signal strength.
Sent from my SGH-I997 using xda premium
The thing is I've been running cm10 of some variety more or less since it's early life and I haven't had issues. It's just on these certain days for certain reasons I have no connectivity in certain places. Most every other days I have no problem getting an H+ data signal and no problem sending or receiving messages in these exact same spots.
I just don't understand these sudden random losses of connection.
Edit: What do you know. Phone is back to normal functioning today. This is wierd...
Sent from my SGH-I997 using xda app-developers app
Hi guys
I've tried researching this issue from time to time but have never been able to find any definitive information. A couple of threads around the traps detailing similar problems, but that's it. Anyway, what happens is this: the phone will be showing a couple of bars or whatever, but there actually isn't any signal at all. Calls can be initiated, but wont actually connect, and then can't be ended either. The only way to resolve the issue is to reboot the phone, or activate airplane mode and then deactivate it again (which tends to take considerably longer than a simple reboot). I'm calling it a radio crash because that's what it seems to be, but I could of course be wrong about what is actually going on under the hood.
This post is basically part of an effort to diagnose the problem before I decide what this phone's future will be (have a new, different model on the way now).
Thanks for reading, and any advice/information will be much appreciated
It sounds as if you have a defective phone, or it could be you carrier.
Have you tried a different phone.
Do other people have the same problem with that carrier
You could also think of it like this, carrier problem, you can connect to wifi if it doesnt have internet connection, it still can show full bars but nothing will load
Sent from my MB865 using xda app-developers app
I have an SGS3 now, with the same SIM in it (cut down to micro of course). Average signal strength (as reported by third party apps that don't pad) is about the same, but no dropouts at all (as monitored and reported by the No Signal Alert app). However the SGS3 supports both my carrier frequencies, and the Atrix 2 doesn't. Having said that, the SGS3 seems to stay on 2100MHz all the time anyway where I am.
I've also put a different SIM in my Atrix 2, from a network that is more compatible (850/2100), and although the dropouts are less frequent, they are still occurring. However, I haven't had a "radio driver crash" in over a week. The dropouts have only been momentary too, lasting no more than a few seconds, 1-3 times per day (mostly in the afternoon).
I'm also planning to charge the phone up and leave it at a couple of other locations for a day or two while continuing to monitor signal interruptions. Should be interesting.
Thanks for the reply
Just a quick update: left the phone at another location for a few days where the average signal strength is stronger, and not a single dropout was logged during that time. In certain areas this phone is obviously not as good as some others at maintaining a signal, but I don't think the dropouts themselves are indicative of a fault given this new information.
The previous instances of radio lockups/crashes are still haunting me a little, but this strange phenomenon is still yet to occur again. I also forgot to mention that I'd previously done a full restoration of the official 4.0.4 ICS release in order to return to the phone completely to stock, which might have something to do with that. Previously it was rooted, with only some minor modifications, but I guess it's not beyond the realm of possibility.
Wait i have an idea
Send me your apn data.
Motorola doesnt have the best antennas either.
Also does it crash at a certain time after it is turned on or is it random?
Sent from my SOUL
I'm experiencing an unusual issue where my phone will have full bars and not have data, or some times just drop all bars and data for several minutes. Some times a reboot fixes it but not always; the data comes and goes as it pleases. The issue seems to be more persistent with data drops than signal. The areas in which I'm losing data connection I've always had a strong connection in the past.
My first thoughts was a software issue but now I'm not so sure. I'll explain what I've tried and hopefully someone has some ideas.
a) Clean install of Cyanogenmod 10.2, and 10.1. In the past I had no signal issues with either.
b) Flashed the latest radio i727UCMC1 (was already flashed but did it again to be sure).
c) Checked APN settings. The settings seemed fine but since the issue is intermittent I don't think this is the problem.
d) Scanned for available networks and tried several of them. This resulted in no service on all but one, which was the default.
I'm working on getting back to stock right now but I was hoping for some insight while I do so.
Thanks.
if it still happens on stock and you tried it a different location then some hw prob like the antenna connection or the modem chip is dying, search this forum for "antenna" as it could be helpful
vincom said:
if it still happens on stock and you tried it a different location then some hw prob like the antenna connection or the modem chip is dying, search this forum for "antenna" as it could be helpful
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Interesting, and yes it's still occurring on stock. I heard that AT&T is having issues but it's been a couple days now. If it is hardware I'd be surprised as the phone hasn't faced any devastating drops lately.
vpxf said:
Interesting, and yes it's still occurring on stock. I heard that AT&T is having issues but it's been a couple days now. If it is hardware I'd be surprised as the phone hasn't faced any devastating drops lately.
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The wifi is turning off randomly as well. It isn't dropping signal, it's literally becoming disabled and then re-enabled again. Sounds like my radios are tweaked or the antenna is shot. Already tried flashing the radio though. I'm not sure how helpful trying to boost the signal will be given that wifi is dropping too.
i had the same problem after a emmc change, wound up changing the motherboard, not what u wanted to hear !!! sorry fixed it though.
I just started playing with my wife's new idol 3 phone. everything is great so far with the exception of when wifi is turned on I noticed that cellular signal turns off and on sporadically. When wifi is off, the cellular signal never drops.
Updated!!!!!! ALCATEL THANKS!!!
The WiFi and Cellular signal issue is gone!! New update is great.
I have not noticed that. I leave my Wi-Fi on and connects when home without issue. I've check cell signal levels regularly on new phones. My first impression with this phone is that the cell reception is excellent.
igotroot said:
I just started playing with my wife's new idol 3 phone. everything is great so far with the exception of when wifi is turned on I noticed that cellular signal turns off and on sporadically. When wifi is off, the cellular signal never drops.
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I've noticed that a couple times as well. I assumed it was my SIM card as I changed carriers the same time I got this phone. It's not a deal breaker for me as I actually don't use the phone for calls much anyway. But yeah, it needs to be fixed. Just waiting for the next update.
Great, i thought maybe it was her phone in particular. I mean, I accepted the current update thinking that would solve the issue, but it didn't. Same story.....when wifi is on, the cellular signal turns off, on, off, on....maybe within 5 second intervals. Im shocked many people haven't complained about this.
if it wasn't for your response I was going to return the phone back to Amazon and exchange it for another one.
other than that I think the phone is excellent for the money and since my wife really isn't into development and rooting, for her this is the perfect replacement for her defective S4. however I would still like to be able to install a custom recovery at least.
My issue isn't anywhere near as bad as yours I would say. If yours is turning on and off a lot them you may want to replace it. I notice mine turns off once a day for a few seconds but I'm sure it does it more and I just don't see it.
Shodan5150 said:
My issue isn't anywhere near as bad as yours I would say. If yours is turning on and off a lot them you may want to replace it. I notice mine turns off once a day for a few seconds but I'm sure it does it more and I just don't see it.
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I've used my phone to tether a few times and noticed the cell signal drops now and again....there is an app but I can't remember the name..something like "connection stabalizer" that toggles airplane mode on and off when it detects a dead connection....it might do the trick.
I have never experienced any of my previous phones do that, so i will most likely be sending it back for an exchange from Amazon.
igotroot said:
I have never experienced any of my previous phones do that, so i will most likely be sending it back for an exchange from Amazon.
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I have never experienced this either. Have you tried a factory reset yet? I may try that in a couple of days and see what that does for me.
Well see, before i took the latest update the problem existed.........then, after the latest update the issue still exists. So i don't think a factory reset will do it but i will before i actually mail it out.
I reset the phopne and installed a mobile network detect app that notifies me when the signal drops. we'll see what happens.
I have no job so I have the time to blow
I am having the same problem. I am losing the signal repeatedly. It goes to no service then comes on to two or three bars even when I am in the exact same location.
So far so good. 6 hours later and no signal loss yet. On another note, the reset fixed an issue I forgot to mention. when downloading from the play store the download would start and immediately get stuck at 66kb. I would have to start and stop the download two to five times before the app actually downloaded. I just finished installing all my apps without an issue.
Borghi said:
I am having the same problem. I am losing the signal repeatedly. It goes to no service then comes on to two or three bars even when I am in the exact same location.
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Borghi, so your WiFi is on when this occurs too huh?
I will lose signal when on WiFi with LTE enabled. Switch to WCDMA/GSM and it doesn't happen. Weird. Going to factory reset this weekend when my new SD card comes.
Mes3 said:
I will lose signal when on WiFi with LTE enabled. Switch to WCDMA/GSM and it doesn't happen. Weird. Going to factory reset this weekend when my new SD card comes.
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Wow so maybe this is a 100% Idol 3 manufacturing issue that demands for a recall.
Me returning the phone for another one is futile. I mean who doesn't want to keep their phone on LTE???
It might also just be a firmware issue.
Mes3 said:
It might also just be a firmware issue.
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True.....
It's been 28 hours and as care as I know I still have not have a dropped cell signal after the factory reset. If you have an issue will the cell radio try a factory reset first before returning it.
Shodan5150 said:
It's been 28 hours and as care as I know I still have not have a dropped cell signal after the factory reset. If you have an issue will the cell radio try a factory reset first before returning it.
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With the phone connected to Wi-Fi?
igotroot said:
With the phone connected to Wi-Fi?
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Mostly. Wi-Fi was off about 6 hours while I was sleeping. I'm using Network Signal Info Pro to tell me when I lose signal. I know it works cuz I turn on airplane mode and it notified me. I carry the phone around the house so I don't miss a notification. So far in 33 hours still no signal loss.