HTC Sync won't sync People/Calendar? - HTC Inspire 4G

The "On" buttons for syncing those two categories are greyed out.
I really would like to be able to sync my contacts to PC so I can edit them easier, since lots of duplicates show up in the Messaging contacts menu.
Any idea what I can do?

I have the exact same problem. Did you ever find a solution?

Have you downloaded and installed HTC Sync software on your PC.
http://www.htc.com/us/support/inspire-att/downloads/
I assume you aren't using a Google account for your contacts, the Sense contact database will use the HTC Sync software and want to hook into Outlook (or something else) on the PC. However, with a Google account, you can sync your contacts to the cloud and view them in GMail on the pc and edit there.

HTC Sync is installed on my home computer and at work. I'm trying to sync my phone with Outlook 2007. I'm not worried about my contacts so much as I would like to sync with my calendar in outlook, so any meetings I have on my computer at work, will show up on my phone.

I was able to use HTC Sync with the Inspire to load Contacts with no problem. I did not do the calendar, since I sync that with Goolge. Google contacts cannot deal with all the contact notes I have in Outlook.
Be sure to get the latest HTC Sync.
Phil

You have to run HTC sync as an administrator in Win7.

imsolidstate said:
You have to run HTC sync as an administrator in Win7.
Click to expand...
Click to collapse
I can do that at home, but at work I have XP and it doesn't work there either.

After having the same problem with calender button being greyed out in HTC SYNC 3 i might have found another solution to fix this.
My HTC Sync 3 (and previous versions) used to sync everything i wanted but after a system restore to an earlier date 2 months ago it stopped syncing the calender items from outlook 2003. Yes i've only just noticed that it's not been syncing!!
1/ I tried going back to earlier versions of htc sync but that didn't work.
2/ I tried running HTC Sync as administrator but that didn't work.
3/ I installed a fresh copy of HTC Sync (all versions) with msconfig items modified and that didn't work.
4/ I removed all traces of HTC Sync and installed MyPhoneExplorer and that didn't work as well......that then led me to believe that the problem couldn't be with my HTC Sync.
5/ What fixed it for me was a detect and repair in MS office 2003 (through add and remove programs) and also i did a detect & repair in outlook 2003 itself as well. You might need the office install disc as it needed some cab files during the repair.
I then installed HTC Sync 3 ver 5511 again and the calender button is now back and selectable again....Hey presto.
I can only assume the windows restore featire to an earlier time might have thrown a spanner in the works.

Related

Lost contacts, retreival from Outlook

So i finally upgraded to WM6 and used the Perfect English package.
now since I'm not too sure how but I lost all my contacts, and they werent saved on my SIM. I was lucky that my contacts were saved on Outlook though, so I'm wondering how exactly I can copy these contacts (or sync) to my phone directly.
Manually adding 122 contacts would be a chore!
thanks
Just sync your phone via Active Sync, it would be synced back
You shouldnt use Perfect English, but this
http://forum.xda-developers.com/showthread.php?t=343358&page=5
i forgot to mention I'm using Vista,...so i have no active sync...I used VMware to update and the contacts are currently on Outlook 2007 on my host pc.
Vista got Windows Mobile Device Center thingy wad
right, but everytime it syncs, the contacts dont!...

SOLVED. How to sync contacts from your Nokia phone to your HTC Windows Mobile phone?

Hello,
I had a Nokia 6620 and I synced all the contacts with my laptop running Vista through Nokia PC Suite. I have a folder named "Contacts" in Vista now, which is also linked to the Windows Live Mail. Windows Live Mail is supposed to be the updated version of Outlook Express. When I opened Windows Mobile Device Center to sync all the contacts and calendar items to my HTC Fuze, the options to sync my contacts and calendar are disabled. Am I doing something wrong here? How do I sync all the data, which was stored on my Vista system by Nokia PC Suite, with my HTC Fuze, without opening a Windows account? Is there any other application I can use for this, other than Windows Mobile Device Center?
Thanks,
Keith
I am really stuck with all my contacts in Windows "Contacts" folder and not being able to sync them with my HTC Fuze. I would really appreciate if someone can point me in the right direction or help me out. Thanks.
Now I could be way off here so apologies if that is the case. I think WMDC only deals with Outlook (not Outlook Express). If that is the case then try importing your contacts into Outlook and then re-setting up your sync settings. That might help.
Another thing to consider is to go into Activesync on your device and then options. Look at what it thinks it is syncing. If contacts are already set to sync with something, then uncheck this and run the WMDC connections wizard again. You may find that this time you can select the contacts folder this time.
As I said, I could be way off as I am not a computer guru by any stretch of the imagination. All the best.
Sorry, 1 more thought. You may want to try and uninstal Nokia PC suite-it could be that WMDC sees the contacts being synced with Nokia PC suite and thus wont allow it to sync with your HTC. If you do unistall just remember to back up your contacts etc otherwise you could end up loosing them all. Not good me thinks!
Nokia Suite maintains its own database which is independent of Outlook's. Both can reside on the PC without conflict, however, the OP needs to have the data (Contatcs/Tasks/Notes/Cal, etc) in Outlook to sync to WM devices.
@incisivekeith
Easiest way to deal with this is:
Export out of the PC Suite to csv format (comma separated)
Import into Outlook
Sync with addressbook in outlook (combine records)
Sync with phone using active sync
Thank you everyone for your responses, but I have been struggling with another major issue here now. As I mentioned in my earlier post, I was not able to select contacts and other data in Windows MObile Device Center, so I unstalled WMDC as well as the device driver update. I restarted my system and when I installed both the WMDC driver update and WMDC istself, my system doesn't recognize my Fuze anymore. Not only that, I don't have many options in WMDC now, and, the WMDC window doesn't open most of the times. I have tried uninstalling both of them again, installing their versions from Microsoft's Web site, but to no avail. So now, I have the following problems:
1. I don't have functioning WMDC
2. When I connect my Fuze, it is not recognized, although the system makes a sound that there is something connected on the USB port
3. Vista has Windows Mail, not Outlook or Outlook Express
In response to suggestions about Activesync, I just learned that Activesync is installable only on XP, not Vista. I have been struggling with these issues since today morning. This shouldn't be this difficult, after all.
I will try connecting my Nokia 6620 to my system and try to export the contacts to csv format. When I opened Nokia PC Suite without connecting my Nokia phone, the contacts list showed empty on the Suite, maybe because it doesn't store them on the system, and pulls them out only from the phone? I will find that out too.
If someone can, please let me know how to unistall WMDC properly and reinstall it so that it functions the way it did the first time. Are there any other free software to accomplish this? All the help is greatly appreciated. Thanks.
Connect Fuze to WMDC
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
tyguy said:
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
Click to expand...
Click to collapse
Thanks, that somehow helped, I am not sure how, but it did. When I cheched that option off, it again recognized my Fuze as a new device and installed the driver and WMDC, which works fine now, but still doesn't allow me to select contacts, calendar items, etc.
I followed a method here: http://manish.wordpress.com/2008/11/14/importing-contacts-to-windows-mobile-without-ms-outlook/
That method imported all data, with all contacts named "Unknown" and missing the details (phone numbers, address, etc.) of most of the contacts. So, I installed Outlook 2007 and tried to import the csv file in Outlook, but it gave me an error saying its translator was not able to read the csv file (the clipping of the error is attached). I have the following questions now:
1. How do I overcome the importing error
2. How do I sync contacts from Nokia phone directly into Outlook instead of Windows Mail, so that I can have the contacts in Outlook and then, I can just sync Outlook and Fuze.
3. Or, is there a way to have the contacts synced between Windows Mail and Outlook?
Again, thanks for all the help.
@incisivekeith
Haven't had a Nokia for some time but AFAIK the latest PhoneSuite allows you a full sync with outlook.
CSV can be tricky because it may fail at custom fields. Check the CSV file using Excel if you have all headers.
Worst case - take a deep breath and read what google has to say ...
http://www.google.com/search?hl=en&...k&btnG=Google+Search&aq=1&oq=import+csv+file+
OP, do you have OL installed? Otherwise, get OL and setup your Nokia PC Suite to sync with OL, then you can bring your contact & calendar from the Nokia into OL, then sync to your WM device thereafter. If you are not going to have OL soon, then dump your Nokia contacts onto the SIM and drop the SIM into the WM, but you still need to find a way to "scrub" the data.
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
tyguy said:
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
Click to expand...
Click to collapse
Agreed, hence the "scrub" I threw that in b/c it appears the OP doesn't have OL readily available.
PHEW , finally!! It took me the whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
I remember I had to do a lot of work to solve this, and now I want my E90 back, cause all issues of this bad phone. It is not "safe": does not always ring the alarm, appointments gestion is very very bad, contacts sucks.
I have now the trial version of outlook, now it is over on 31/01 and I have no idea hot to do. I can' t syncronize anymore cause I will not pay for Outlook.
The reality is: wm sucks, i' m waiting for android.
PS: I saved contacts then copied one by one in outlook.
(forgive my english)
alessio
incisivekeith said:
PHEW , finally!! It took me whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
Click to expand...
Click to collapse
And well, WM contacts only support 1 mobile number. Lots of contacts i have to register twice! It sucks!

[Q] htc sync no longer syncs with outlook?

im on win7 ultimate. and i installed the htc sync just now, and all i see is there a option to only sync with windows contacts....not with outlook.
its not letting me choose outlook for contacts or calendar. so when it did sync, it just imported the phone contacts to wab.exe, which is the windows contacts, some cheeseball stuff...
anyone have a fix for this to make the htc sync sync with outlook properly like it use to?

HTC Sync cannot detect the phone if iTunes installed

If any of you is having trouble to let HTC Sync detect the phone, try to rename the "iTunes" folder in your "My Documents\Music" folder.
When I bought the phone, I installed the HTC Sync v3.0.5517 (which was on the SD card and newer than the online version) on my Windows 7 x64 SP1 e never could see it detected by the software. Every time I launched it, the notification icon showed that the phone was detected and after 2 seconds disappeared (htcUPCTLoader.exe also disappeared from task manager).
I tryed the software in a WinXP Virtual Machine and it worked fine, so I decided to contact the HTC Support in order to know if there was some incompatibility with Win7 x64 SP1: the told me that the problem was my PC
After a few search, I found a similar problem in another forum, and tried to rename the iTunes folder, and I finally got HTC Sync starting and synching like a charm. The problem is when the software tries to detect our iTunes playlist in order to show them in the Media synchronization.
I replied back to the HTC Support telling them this issue, hoping that they will fix it.
Thanks
Thanks for the Info,
I've same problem with XP-Media Center, Sync installed from SD-Card and then a connect and nothing. The HTC Sync is starting up and then "updating HTC...." for ever.
When leaving the room with Device connect it started up after a while (1hour probably - was not in the room) and then I could set up the sync but it never started.
Will give it a try in the evening.
Cheers
Mike
What are you guys syncing with HTC Sync?
I found that Google's own sync tools were best for calendars and contacts?
I originally uploaded all my Outlook calendar & contacts into my Google account in the cloud and now the phone syncs itself without the need for HTC Sync.
If you need to continue to still use Outlook you can do as Google Calendar Sync will continue to sync both ways.
works perfect!
Thanks a lot,
I've renamed the I-Tunes folder and HTC-Sync was running perfect.
Cheers
Mike
ben_pyett said:
What are you guys syncing with HTC Sync?
I found that Google's own sync tools were best for calendars and contacts?
Click to expand...
Click to collapse
I'm using HTC Sync with Outlook for 2 reasons:
- I can sync my Outlook contacts with my 2nd phone
- I hate having unuseful mail contacts (eg: work mail, mailing-list senders) in my phone

Calender not syncing after ICS

has anyone had any problem with their calender not syncing, after upgrading to ICS, i use Go calender, and sync perfectly with google calender, now i have upgraded go calender, or any other calender widget does not update.....
any ideas?
I have Pure Calendar, and it updates correctly - ARHD 6.6.1
Yep, had the same her after ICS upgrade with Google and Exchange Calendar. No sync and after a tap on the empty calendar the phone said htc.calender.*** crashed and needs to be restarted.
I stopped the calendar application and widgets, deleted the data from the calendar application and resynced again (did it automatically as only the calender data was deleted not the account information) and since then it's going fine.
bye
Sven
Same issue and same solution here.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
hmmm, just tried that, but Go calender still isnt liking it. I';ve reinstalled go calendar and no difference either.
any solution other than the above? i dont have the crashing problem, but i just cant sync the go calendar with google calendar, i have tried synker too, no go.
I seem to be in a similar situation after the upgrade to ICS, although some of it still works.
I'm using Outlook 2007 on a Windows 7 64-bit PC with the latest HTC Sync.
Contacts synchronise correctly in both directions
Any changes to my Outlook calendar synchronise correctly with my phone (I'm using the "PC Sync" device calendar).
New calendar entries on my phone synchronise correctly with Outlook.
If I delete or edit an calendar entry on my phone, it does not synchronise with Outlook.
It makes no difference whether I use the built-in calendar app or a third party app.
As an aside, I have also tried using MyPhoneExplorer to synchronise over wifi but this is seeing many entry differences where none really exist so I am stalled with that as an alternative.

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