Hello,
I had a Nokia 6620 and I synced all the contacts with my laptop running Vista through Nokia PC Suite. I have a folder named "Contacts" in Vista now, which is also linked to the Windows Live Mail. Windows Live Mail is supposed to be the updated version of Outlook Express. When I opened Windows Mobile Device Center to sync all the contacts and calendar items to my HTC Fuze, the options to sync my contacts and calendar are disabled. Am I doing something wrong here? How do I sync all the data, which was stored on my Vista system by Nokia PC Suite, with my HTC Fuze, without opening a Windows account? Is there any other application I can use for this, other than Windows Mobile Device Center?
Thanks,
Keith
I am really stuck with all my contacts in Windows "Contacts" folder and not being able to sync them with my HTC Fuze. I would really appreciate if someone can point me in the right direction or help me out. Thanks.
Now I could be way off here so apologies if that is the case. I think WMDC only deals with Outlook (not Outlook Express). If that is the case then try importing your contacts into Outlook and then re-setting up your sync settings. That might help.
Another thing to consider is to go into Activesync on your device and then options. Look at what it thinks it is syncing. If contacts are already set to sync with something, then uncheck this and run the WMDC connections wizard again. You may find that this time you can select the contacts folder this time.
As I said, I could be way off as I am not a computer guru by any stretch of the imagination. All the best.
Sorry, 1 more thought. You may want to try and uninstal Nokia PC suite-it could be that WMDC sees the contacts being synced with Nokia PC suite and thus wont allow it to sync with your HTC. If you do unistall just remember to back up your contacts etc otherwise you could end up loosing them all. Not good me thinks!
Nokia Suite maintains its own database which is independent of Outlook's. Both can reside on the PC without conflict, however, the OP needs to have the data (Contatcs/Tasks/Notes/Cal, etc) in Outlook to sync to WM devices.
@incisivekeith
Easiest way to deal with this is:
Export out of the PC Suite to csv format (comma separated)
Import into Outlook
Sync with addressbook in outlook (combine records)
Sync with phone using active sync
Thank you everyone for your responses, but I have been struggling with another major issue here now. As I mentioned in my earlier post, I was not able to select contacts and other data in Windows MObile Device Center, so I unstalled WMDC as well as the device driver update. I restarted my system and when I installed both the WMDC driver update and WMDC istself, my system doesn't recognize my Fuze anymore. Not only that, I don't have many options in WMDC now, and, the WMDC window doesn't open most of the times. I have tried uninstalling both of them again, installing their versions from Microsoft's Web site, but to no avail. So now, I have the following problems:
1. I don't have functioning WMDC
2. When I connect my Fuze, it is not recognized, although the system makes a sound that there is something connected on the USB port
3. Vista has Windows Mail, not Outlook or Outlook Express
In response to suggestions about Activesync, I just learned that Activesync is installable only on XP, not Vista. I have been struggling with these issues since today morning. This shouldn't be this difficult, after all.
I will try connecting my Nokia 6620 to my system and try to export the contacts to csv format. When I opened Nokia PC Suite without connecting my Nokia phone, the contacts list showed empty on the Suite, maybe because it doesn't store them on the system, and pulls them out only from the phone? I will find that out too.
If someone can, please let me know how to unistall WMDC properly and reinstall it so that it functions the way it did the first time. Are there any other free software to accomplish this? All the help is greatly appreciated. Thanks.
Connect Fuze to WMDC
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
tyguy said:
Start - Settings - Connections - USB to PC
If the "Enable adv..." is checked, uncheck or vice versa
Click to expand...
Click to collapse
Thanks, that somehow helped, I am not sure how, but it did. When I cheched that option off, it again recognized my Fuze as a new device and installed the driver and WMDC, which works fine now, but still doesn't allow me to select contacts, calendar items, etc.
I followed a method here: http://manish.wordpress.com/2008/11/14/importing-contacts-to-windows-mobile-without-ms-outlook/
That method imported all data, with all contacts named "Unknown" and missing the details (phone numbers, address, etc.) of most of the contacts. So, I installed Outlook 2007 and tried to import the csv file in Outlook, but it gave me an error saying its translator was not able to read the csv file (the clipping of the error is attached). I have the following questions now:
1. How do I overcome the importing error
2. How do I sync contacts from Nokia phone directly into Outlook instead of Windows Mail, so that I can have the contacts in Outlook and then, I can just sync Outlook and Fuze.
3. Or, is there a way to have the contacts synced between Windows Mail and Outlook?
Again, thanks for all the help.
@incisivekeith
Haven't had a Nokia for some time but AFAIK the latest PhoneSuite allows you a full sync with outlook.
CSV can be tricky because it may fail at custom fields. Check the CSV file using Excel if you have all headers.
Worst case - take a deep breath and read what google has to say ...
http://www.google.com/search?hl=en&...k&btnG=Google+Search&aq=1&oq=import+csv+file+
OP, do you have OL installed? Otherwise, get OL and setup your Nokia PC Suite to sync with OL, then you can bring your contact & calendar from the Nokia into OL, then sync to your WM device thereafter. If you are not going to have OL soon, then dump your Nokia contacts onto the SIM and drop the SIM into the WM, but you still need to find a way to "scrub" the data.
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
tyguy said:
Almost the same reply but putting the contacts on the SIM usually truncates add info like long names and multi phone entries. Through outlook would be the best and easiest way IMO.
Click to expand...
Click to collapse
Agreed, hence the "scrub" I threw that in b/c it appears the OP doesn't have OL readily available.
PHEW , finally!! It took me the whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
I remember I had to do a lot of work to solve this, and now I want my E90 back, cause all issues of this bad phone. It is not "safe": does not always ring the alarm, appointments gestion is very very bad, contacts sucks.
I have now the trial version of outlook, now it is over on 31/01 and I have no idea hot to do. I can' t syncronize anymore cause I will not pay for Outlook.
The reality is: wm sucks, i' m waiting for android.
PS: I saved contacts then copied one by one in outlook.
(forgive my english)
alessio
incisivekeith said:
PHEW , finally!! It took me whole day to just figure this out, and now I am thinking why I didn't think about this earlier. But I know why, probably because I didn't want to install Outlook just for the purpose of syncing. Anyway, tyguy, you were right that there should be/was a provision in Nokia PC Suite to sync that contacts with Outlook. I had checked all the settings, but I was checking the settings with Windows Mail chosen, I could find that I could choose Outlook only when I decided to create new settings. I synced Nokia phone to Outlook and then Outlook to my Fuze. Almost all the contacts and calendar items are as they are on my Nokia phone, so I am extremely happy. Some of the contacts, very few, are missing the phone numbers, but I can do that manually for that less a number of contacts. Thank you everyone for helping me out. I really appreciate it.
Click to expand...
Click to collapse
And well, WM contacts only support 1 mobile number. Lots of contacts i have to register twice! It sucks!
This is my first post, so I'll introduce myself. I've been viewing the site for several years now off and on, starting back when I have my MDA thru T-Mobile. From there I went to the HTC Fuze with ATT (wife wanted the Iphone). So I've been a Windows guy for a while (created a few WM apps for work). Anyway, the screen on my Fuze finally gave out, and wouldn't register touches anymore, so I had to upgrade in a hurry. While I wanted to wait for WM7, there was no way I could deal until then.
Well I seemed to have gotten mostly migrated over from WM6 to Android. Obviously the biggest thing was local Outlook sync, mainly for contacts and Calendar (same thing a lot of other folks need). Our answer in supposed to be Samsung Kies, which seems to giving people fits. I ended up getting the contacts sync'ed over pretty easily, although there are some limitations with Kies and Android when it comes to Outlook contacts.
Then on to the Calendar. Whew! What a pain. I, like a lot of people, experienced some of the same common issues:
-Errors while attempting to transfer from Outlook to Kies
-Kies not transferring data to phone once it's received from Outlook
-Appointments not showing up on the phone
-Hell I even had Kies delete all my Outlook contacts from the PST file TWICE! (Luckily I backed up the PST first, so nothing was lost.)
I'll go through what I've done in the next couple posts, but here is where I am standing:
*Kies and the phone connect successfully every time.
*Kies and Outlook communicate back and forth very consistently with both Contacts and Calendar data.
*Changes made on either end are sent back to the other side and updated correctly (with the exception of some of the software limitations)
*All of the Calendar appointments appear to transfer to the phone, but getting them to display can be tricky.
In the next post I'll go through my process of getting myself to this point. I probably won't be able to provide a "quick-fix", but I went through quite a bit of experimenting and testing to get to this point.
Lets start with the Calendar since that’s what seems to be giving the most problems to people.
*** I am having no problems at all getting the phone to successfully connect to Kies, so I'm not even going to get into connection issues. This all assumes you are able to connect, and can get the phone icon in the upper right corner of Kies with your phone number displayed under it, without issues. BTW, I am running Windows7 32-bit, with Microsoft Office 2010, Samsung Kies 1.5.1.10071_32. As for drivers, I'm using whatever Kies installed. ***
First, it seemed to me that Outlook MUST BE OPEN in order for Kies to work!!! Not having Outlook open gave me the issue of the progress bar sticking @ 0% and not moving. Opening up Outlook allowed Kies to access the information.
Second, If you have desktop gadgets installed that display Outlook information (like upcoming appointments), you may want to remove them. I have an issue with Kies at one point, and I shut down the gadget. While I can't say that it DID solve a problem, I would recommend not running it at first.
Here is what I've noticed in regards to how Kies operates with the Calendar. Keep in mind I'm not a full-time programmer/developer, so don't expect too much technical talk here.
1) Kies establishes a USB connection with the device.
2) You open the Kies Calendar Widget to work with the Calendar. THIS ONLY REPRESENTS THE KIES CALENDAR. It is not actually a link to either Outlook or the phone. It's simply middleware that displaying what it's manage to pull from both sides.
3) Upon opening up the calendar widget, Kies immediately attempts to import the Android data from your phone and display it within the Kies calendar. If you have no intentions of using Outlook, this is the desktop tool for modifying your appointments. Also, Kies will attempt this import EVERY TIME you open the widget.
4) When selecting "Outlook Sync", Kies attempts to access the Outlook .PST file and A) Upload any changes from the Kies calendar, and then B) download the updated Outlook data back into the Kies calendar.
5) Upon completing the import from Outlook, Kies immediately exports the Kies calendar back to your phone. This is one of the things that threw me off, as I initially thought you had to initiate the phone upload by pressing the phone&disk button under the week tab of the calendar. Oddly enough, if you actually made any changes directly into the Kies calendar, you do have to select this button in order to “push” the changes back to the phone. For some reason, this seems automatic with an Outlook sync.
In order for me to get this working, I had to start with a clean slate on the phone. Having appointments already on the phone caused a lot of problems. One of the things I noticed was even if you think it's cleared, it may not be. And even one appointment can cause problems. I used Kies to help with this. As I mentioned, once you open the calendar widget within Kies, it immediately imports your phone calendar data into the Kies calendar. Once you’ve done this, you can right-click anywhere in the calendar, and make sure the “delete-all” button is not available. While this seems silly at first, keep reading!
I then attempted an “Outlook Sync”. With a clean Kies Calendar, and Outlook desktop client opened up and running, I was able to pull the Outlooks data into the Kies calendar. A lot of people, myself included, think all is well at this point, and are surprised to learn that none of the info appears on the phone when they disconnect the USB.
At this point, I reconnected the USB connection and went back into the Kies Calendar widget. As expected, it doesn’t appear to bring anything down from the phone when after it immediately imports the Android data into the Kies calendar. BUT there was one difference. When I tried to complete the steps again, the “Delete-all” option on the Kies calendar right-click is now available. So I scrolled back through the months in the Kies calendar, and there is actually data. I had 2 personal appointments that it retrieved from my Outlook PST file, that DO NOT appear within Outlook itself. Both were birthdays that I must have set up years ago. This leads me to wonder about my Outlook PST file. I’ve been using this PST file for years, across the previous 3-4 versions of Outlook (2010, 2007, 2003 and maybe even 2000).
Anyway, I left the 2 appointments in there, and attempted another Outlook sync. BAD IDEA!!! I hit the wrong button and Kies removed ALL of my appointments from my Outlook calendar. Completely cleared it out. Since the damage was done, I was curious if actually added the 2 rouge appointments into Outlook, since those were the only things in my Kies calendar. It did not.
So I restored my back-up PST file (and made several other copies to test with), and got back to the same point to reproduce the problems. This time I did the “delete-all” within the Kies calendar to first remove the rouge appointments before attempting another Outlook sync. Kies successfully brought down all of my Outlook appointments into the Kies calendar once again. All looks well although I know they did not actually make it to the phone. I figured out that I could test this by simply closing the Kies calendar widget and reopening it, as opposed to actually disconnecting the USB and checking on the device itself. Again, this works because Kies imports a fresh copy of data from your phone every time you open the calendar widget. Sure enough, upon reopening the widget, only the 2 rouge appointments are back within the Kies calendar.
Sorry guys for the long thread, but there are a lot of you here that are waaaay more knowledgeable then I at this, so I want to give you as much information as possible on the situation. Perhaps a quick easy fix can come from this. I feel at this point, this is a MAJOR downfall of the Captivate, and hopefully we can get something ironed out.
Anyway, back on track. At this point, I’m suspecting the Outlook PST file. I replaced my normal PST file with a blank and begin testing some of the different Outlook appointment options to see if one of them may be causing some incompatibility issues. I create appointments that included recurring events, important flags, different description formatting, meeting requests with other contacts, different “show-as” status’, different categories, all sorts of stuff. Interesting enough every single appointment from the fresh PST file successfully sync’ed back to the phone. For every test, I actually disconnected the USB and made a change to the appointment to verify with would sync back to Outlook through the Kies calendar. All were successful, although I had 2 that didn’t come back quite as expected. These were both simple compatibility issues and didn’t affect the function. I can get into these later on.
At this point, it’s obvious that Kies is having issues with my original PST file. But because it’s actually retrieving the 2 rouge appointments that no longer appear within Outlook itself, I’m thinking that all of the version upgrades may be making the PST file uneasy.
So I decide to start a fresh new “Outlook 2010 created” PST file, run it alongside the original PST file within Outlook, and start dragging everything over into it. I moved over everything, and set the new file as the default.
After finishing this up, I again connected the phone, and attempted an Outlook Sync within Kies. As usual all of the Outlook data from my calendar (from newly created PST file) is imported into the Kies calendar. Close the widget and reopen to verify the data has gone to the phone. Success!! All of the appointments are there.
Not-so-fast. I disconnect the phone and check the calendar. A lot of stuff IS there, but I notice some are not. Hmmm. I determined that all of the appointments that are missing, as Outlook recurring appointments. Funny, I had no issues with recurring appointments in my testing.
I decide to add these manually in the Android calendar on the phone to see what happens. As I do this and scroll around, suddenly one of the missing recurring appointments just appears! HA, the appointments don’t appear until I get to the month were the very first one occurred. For example, say you create a recurring appointment on the 1st of every month, and it started back on 01/01/2010. When you open your calendar, July of 2010 is displayed, and the appointment is not there. But if you scroll back to January 2010, BOOM, they all pop into place. Seems odd. I fixed this by adjusting all of my recurring appointments to start this month. So while all of the missing recurring appointments display correctly now, it will be interesting to see what happens next month.
Well that's a lot of typing, so I'm going to take a break. I'll discuss some of the compatibility limitations later on.
These include things like:
*recurring appointments that occur every other week (a scheduling option that Android appears not to support),
*text formatting in descriptions,
*description lengths
*Outlook categorys
*etc.
that was nuts and totally unnecessary...
still its nice to see a post that doesn't follow along the lines of, "why contacts kies not worked outlook HELP ME! NAO"
ok so basically, im pretty sure you can just sync your outlook calendar with google's calendar and then synchronize your phone to the google calendar.
systoxity said:
ok so basically, im pretty sure you can just sync your outlook calendar with google's calendar and then synchronize your phone to the google calendar.
Click to expand...
Click to collapse
Yeah, I know it's possible to sync via your Google calendar. I just have no interest in going throught the "cloud". I prefer to manage my data locally.
IMpressive research but I must say that every Kies installation on different OS - XP, Vista, W7 has its own way of behaving. I am runnin XP and when I wanted to synchronize outlook contacts and appointments, it went fine the very first time. After which I made a few more appointments in the Android Calendar and and wanted to sync to Outlook. Kies gave me two options - Re-Sync Historty or Update -- Bad call I chose Update and it wiped out my entire oulook calendar. My outlook is set up in default mode and using .OST file as would any profile that is set to be connected directly to the exchange server. Now that means I lost all my calendar appointments on the server as well. Fortunately, the appointments are present in the Phone - but I cannot get them to now load in the Kies Calender Widget. And since Kies is not able to download it - I cant push it back into Outlook either. I am kind of stuck now and frustrated with how this simple software should have worked. It also wiped out my entire contact list from outlook - Any help to sort out the issue is appreciated. Remember I am using Outlook 2007 with BCM and all my calendar events and Contacts are now on the phone - I wont do a hard reset unless I find a way to export it some how and get it into outlook.
Kies - Android - Sync
G35tr said:
Yeah, I know it's possible to sync via your Google calendar. I just have no interest in going throught the "cloud". I prefer to manage my data locally.
Click to expand...
Click to collapse
Appreciate you going through it all... new PST test etc.
I'm a long-time WinMo user and just got the Samsung Captivate - have been relying on the simplicity of WinMo sync with Outlook - like you - since 2000. I looked back at the originating/recurring appt. As you pointed out in the post doesn't show up in current view... opened one that I set back in early 2007 and wahlah... populated the view to current. I searched and searched for answers looking at the suggestions of DejaOffice, etc. And just wanted to say thanks to you for actually looking in to the actual issue versus all the other suggestions of moving to other 3rd party apps. I will load MSOffice on this phone when its ready to get a more familiar calendar (and everything else) - but at least you offered some suggestions that helped!
Thanks for the efforts in making this clear.
Like yourself, I have used the WinMo phones in the past. Tilt, Tilt2. All flashed and modified.
I decided to give Android a whirl with this Captivate and am starting to regret it.
I use Outlook at work and with WinMo I could sync instantly with USB or Bluetooth, this Android phone isn't nearly as friendly to business interfacing.
I used Google to bring over all my contacts but my schedule changes so often the calendar was more hassle than it was worth.
I will now give it a try and see what happens. Thanks for taking the time to type all the instructions in.
Try GsycIt
I gave up with Kies never connecting most of the time. Then when it would finally connect to it; it failed after the machinew as rebooted.
I ended up trying out GSyncIt and it works perfectly (so far) with Outlook 2010. I wanted something that got the photos to gmail and couldn't get the Kies to work.
Now Gsyc sends the contact updates, with photos to Google. The one problem I've found is that it keeps Outlook open.
Samsung Kies and Outlook 2010 64 bit on Windows 7 Ultimate 64 bit
Connection: USB no-name USB cable (1.5m)
For all you quick readers, here is the conclusion first, with the process following for the more patient readers:
Samsung Kies works 100%, but only AFTER I have made sure that Windows 7 detects the phone as a phone, and not as a mass media device. I can successfully sync my Galaxy S against Outlook 2010 64 bit on Windows 7 Ultimate 64 bit, after applying a few tweaks.
I have tested on Darky's Rom 9.4.
Installing the Galaxy S on Windows 7 Ultimate 64 bit.
As I wasn't using a clean install, I downloaded "usbdeview-x64" to remove all USB references to my previous (and many) errors with the phone. Find it on Google
Before connecting the phone, I installed the "SAMSUNG_USB_Driver_for_Mobile_Phones(v1.2.910.13142)" Find it on Google
A
After that, I succesfully connected the phone to Windows 7, and it correctly saw the phone as a phone, not as a USB mass storage device.
Darky Rom version 9.4 general settings:
"PC Connection only available in idle. Please close all running applications" meant that I could only sync when the phone was displaying the homepage
USB Debugging deactivated
Menu > Settings > Wireless and network > Usb Settings > Samsung Kies
Menu > Settings > Wireless and network > Tethering > Deactivated
Menu > Settings > Applications > Development Usb Debugging > Deactivated
Launcher = TW Launcher default
Google account set up on phone
I used the built-in calender that came with Darky's ROM, and I discovered that there are two calenders in one: To choose whether you wish to use a calender that syncs against Google, or to use "My Calender" that syncs towards Outlook, go on your phone to: "Applications > Calender > Menu > Settings > Calenders" and choose the one you prefer. I have successfully tested "Phone > Google", "Phone > Outlook via Kies", Outlook to Google and finally "Outlook>Google>Kies"
No External SD Card installed
And then I did it all again with an external SD card installed, no problems encountered
General PC settings:
Whenever I synced using Samsung Kies, Outlook 2010 was closed
I hacked "Outlook.exe" using the advice from here - venukb.com/2009/12/15/google-calendar-sync-with-outlook-2010
I then installed Google Calender Syn version 0.9.4.0 and set it to sync every 10 minutes
I synced all my events from Outlook 2010 to my Google Calender, making sure that the syn only went FROM Outlook 2010 TO Google Calender and not vice versa
Auto sync of contactpersons and calender works with outlook 2010 64 bit, even though Kies can't detect it
Test of contactpersons:
Initial sync of all contacts on PC to phone: Kies works
Create new contact on PC, then sent to phone: Kies works
Create new contact on phone, then sent to PC: Kies works
Edit existing contact on PC, then sent to phone: Kies works
Edit existing contact on phone, then sent to PC: Kies works
Delete existing contact on PC, then sent to phone: Kies works
Delete existing contact on phone, then sent to PC: Kies works
Test of Outlook and Kies:
Initial sync of all calender posts on PC to phone: Kies works
Create new calender post on PC, then sent to phone: Kies works
Create new calender post on phone, then sent to PC: Kies works
Edit existing calender post on PC, then sent to phone: Kies works
Edit existing calender post on phone, then sent to PC: Kies works
Delete existing calender post on PC, then sent to phone: Kies works
Delete existing calender post on phone, then sent to PC: Kies works
Test of Outlook to Google, all is fine,
Test of Google to phone, all is fine
Test of Google on the phone to Outlook, all is fine.
I hope this post helps others out there
All the best,
Mark Colclough
By far the easiest way I've found is to just use Outlook Hotmail Connector. I set up a hotmail account in outlook and have all of my other email accounts delivered to my hotmail inbox, and save my contacts and calendar events to the hotmail contacts/calendar (all of which is in outlook). It all automatically gets synced to hotmail's servers. Then I set up my hotmail account as an exchange account on my phone and told the calendar to use the hotmail calendar. Now I have all of my outlook email, calendar, and contacts on my phone. And since it all goes through the hotmail account, it all gets automatically synced across my desktop, laptop, and phone. I can make changes on any of them and they will show up on the others.
It goes through hotmail's servers (the "cloud"), so some of you may not want to do it.. but it sure is a lot easier than what I've seen in this thread..
Android Manager works fine for me and no cloud, either.
Thanks for that, Miami_Sun (are you turning Japanese?).
Android Manager WiFi works well. It shows which appointments are on which device, so I don't have to update everything if I don't want.
Plus it allows configuring how far ahead.
The only thing that stumped me was how to remove items. Then I realised it involved updating from the corresponding blank item on the other device. Not exactly intuitive when most are used to a using a right-click Delete option, but it makes sense when doing lots of them.
It is easier than KiesAir in that it will automatically find the devices, whereas with KiesAir, it requires that device URL be typed into a browser on the PC.
I avoid using programs such as Kies, WMP, etc for media updates as they usually get too creative with tags and sorting. Instead I use the USB drive mode of my Note and use a plain file synchroniser (SynchBack) to match up my device to my computer. I play tracks using the Samsung player by Artist then Album or WinAmp by Album so that the songs are in album order, not alphabetical.
However, I will have to use Kies to update the ROM, especially when ICS comes.
As to the problems connecting from Kies to a device after updates, I found turning the device completely off (even removing and replacing the battery), then restarting it allowed Kies to find the device, with subsequent connections being very quick.
The "On" buttons for syncing those two categories are greyed out.
I really would like to be able to sync my contacts to PC so I can edit them easier, since lots of duplicates show up in the Messaging contacts menu.
Any idea what I can do?
I have the exact same problem. Did you ever find a solution?
Have you downloaded and installed HTC Sync software on your PC.
http://www.htc.com/us/support/inspire-att/downloads/
I assume you aren't using a Google account for your contacts, the Sense contact database will use the HTC Sync software and want to hook into Outlook (or something else) on the PC. However, with a Google account, you can sync your contacts to the cloud and view them in GMail on the pc and edit there.
HTC Sync is installed on my home computer and at work. I'm trying to sync my phone with Outlook 2007. I'm not worried about my contacts so much as I would like to sync with my calendar in outlook, so any meetings I have on my computer at work, will show up on my phone.
I was able to use HTC Sync with the Inspire to load Contacts with no problem. I did not do the calendar, since I sync that with Goolge. Google contacts cannot deal with all the contact notes I have in Outlook.
Be sure to get the latest HTC Sync.
Phil
You have to run HTC sync as an administrator in Win7.
imsolidstate said:
You have to run HTC sync as an administrator in Win7.
Click to expand...
Click to collapse
I can do that at home, but at work I have XP and it doesn't work there either.
After having the same problem with calender button being greyed out in HTC SYNC 3 i might have found another solution to fix this.
My HTC Sync 3 (and previous versions) used to sync everything i wanted but after a system restore to an earlier date 2 months ago it stopped syncing the calender items from outlook 2003. Yes i've only just noticed that it's not been syncing!!
1/ I tried going back to earlier versions of htc sync but that didn't work.
2/ I tried running HTC Sync as administrator but that didn't work.
3/ I installed a fresh copy of HTC Sync (all versions) with msconfig items modified and that didn't work.
4/ I removed all traces of HTC Sync and installed MyPhoneExplorer and that didn't work as well......that then led me to believe that the problem couldn't be with my HTC Sync.
5/ What fixed it for me was a detect and repair in MS office 2003 (through add and remove programs) and also i did a detect & repair in outlook 2003 itself as well. You might need the office install disc as it needed some cab files during the repair.
I then installed HTC Sync 3 ver 5511 again and the calender button is now back and selectable again....Hey presto.
I can only assume the windows restore featire to an earlier time might have thrown a spanner in the works.