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Hi,
Sorry if this has been posted before, I didn't find anything related on here though.
Since updating my Nexus 5 to Lollipop when it was released, it has been a huge annoyance most of the time. Fresh after a reboot it's fine but the longer I use it (it usually starts after about a day), the worse it gets. It lags badly, sometimes freezes and apps get killed constantly (even if I only go back to the homescreen for a second, apps are being closed immediately). I did a factory reset which didn't help for very long, tried a different ROM (Paranoid) and regularly clear the cache (which also helps a bit but not for very long either). The RAM is never fully used and I have several GB of disk space left, so I can't explain why it's behaving like this.
I don't know what else to do or to try and while I found a couple of articles via Google, I didn't come across any solutions that helped. I hope you can help me, I don't want to go back to Kitkat...
Thanks,
Manu
Pretty sure you're talking about the memory leak issues that MANY people have experienced. 5.1 will hopefully resolve a lot of them.
This was my first guess, too. But wouldn't a memory leak use up all the RAM? I usually have a fair chunk free even though my phone is barely usable anymore. Nevertheless, I will flash the factory image this weekend and hope for the best!
Ever since upgrading to Lollipop, my phone has become a huge pain in the ass.
Music will shut off randomly. I wonder if this is some kind of garbage cleaning behind the scenes, because Pandora/Music/Spotify will all just cut out at random.
The battery life is beyond awful. I can't last a normal workday anymore.
Performance sucks. Everything has a slight delay. Random freezes all over. Google play store takes absolute ages to get anything done.
I don't know. Am I alone?
Xinlitik said:
Ever since upgrading to Lollipop, my phone has become a huge pain in the ass.
Music will shut off randomly. I wonder if this is some kind of garbage cleaning behind the scenes, because Pandora/Music/Spotify will all just cut out at random.
The battery life is beyond awful. I can't last a normal workday anymore.
Performance sucks. Everything has a slight delay. Random freezes all over. Google play store takes absolute ages to get anything done.
I don't know. Am I alone?
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Click to collapse
Well...in my house I have a G3, M8 and Note 4 on Lollipop and do not see your issues. All the issues you mention seem to relate to transfer of data. Are you on wifi? Is the router going bad? Are you on LTE? how many bars? These all seem to be signal related issues, especially batter drain, not Lollipop.
My s5 is snappier since lollipop, all in all its better imho
Sent from my SM-G900P using Tapatalk
Xinlitik said:
Ever since upgrading to Lollipop, my phone has become a huge pain in the ass.
Music will shut off randomly. I wonder if this is some kind of garbage cleaning behind the scenes, because Pandora/Music/Spotify will all just cut out at random.
The battery life is beyond awful. I can't last a normal workday anymore.
Performance sucks. Everything has a slight delay. Random freezes all over. Google play store takes absolute ages to get anything done.
I don't know. Am I alone?
Click to expand...
Click to collapse
I am in 100% agreement. Since the update, my phone (and my wife's GS5) is borderline unusable. It reboots randomly a few times a day, usually when I am actually relying on it for something. It is slow to do anything and the battery is just terrible now.
I know that many will say to do a factory reset (I already cleared the cache on both and it did nothing), but that is a huge pain for us due to our work email, which is painful to have cleared and add back on.
rs1990 said:
I am in 100% agreement. Since the update, my phone (and my wife's GS5) is borderline unusable. It reboots randomly a few times a day, usually when I am actually relying on it for something. It is slow to do anything and the battery is just terrible now.
I know that many will say to do a factory reset (I already cleared the cache on both and it did nothing), but that is a huge pain for us due to our work email, which is painful to have cleared and add back on.
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Click to collapse
Well ... You could look at it like this: What is more painful to deal with? Random reboots, lag, and general unreliability? Or the investment in time it would take to wipe it clean and start from scratch? Maybe a corporate store could help you to transfer and set up what is really important to you if you need technical help or you don't really have the time to sink into it. Just a thought.
The ota uograde may cause a lot of these issues. A fresh install of lollipop either from stock odin image or a Sprint technician is recommended. The last if you're not comfortable saving/backing up your phone.
I would have to agree. I was stock unrooted and took the OTA update to OA6. My phone was not very stable and would sometime hang on a boot forcing a battery pull. I wiped everything and flashed the [STOCK ROM][5.0] OA6 Android L Deodexed and my phone has been great since then.
DurhamHusker said:
Well ... You could look at it like this: What is more painful to deal with? Random reboots, lag, and general unreliability? Or the investment in time it would take to wipe it clean and start from scratch? Maybe a corporate store could help you to transfer and set up what is really important to you if you need technical help or you don't really have the time to sink into it. Just a thought.
Click to expand...
Click to collapse
Yeah, that is kind of a good point. I just keep hoping that they will update or "fix" something that will make it magically work again so that I don't have to install my corporate crap again. Probably wishful thinking though.
Wish that I could be rooted like I used to be and just use Titanium Backup, but work killed our ability to root if we want to use our phone there (amazing that little trick they have used on us...they no longer pay for phones or service, but we have to abide by all their rules if we really want to work extra hours and go above and beyond for them...such suckers we are).
Bit of an update: I installed the OA6 Stock rooted rom and cleared all of Sprint and Samsung's god awful apps. The phone runs great now. I was going home with 7% battery life before, now it's 40-50% despite the exact same usage patterns.
I can't really say whether it was the factory reset that happened in the process, or the removal of all the bloat. I was so fed up with "HEY USE YOUR PHONE AS A REMOTE" and "CHECK OUT THESE AWESOME UPDATES FROM SPRINT" notifications that I didn't bother testing the phone before removing all the crap.
But anyway, anyone who is having problems...consider trying this. My knox is 0x0 btw, the mobile odin trick works.
I actually bit the bullet and did a factory reset. It was somewhat painful, but in the end, worth it. It is much better now. My only remaining problem seems to be an issue with Spotify...It eventually causes random reboots when playing music.
My side annoyance with the factory reset...Google needs to backup everything for us to do this. It was annoying to have some things done by Google, some by Samsung, and worse, some not done at all. The process could be done much better.
Hmm.. I agree with the lack of satisfaction with Lollipop. I have problems with bluetooth, slow system, crap battery life, random crashes, loss of features I liked on KitKat, etc. I did use a clean, stock image and ran it unrooted for a while, but still had problems. I just finished rolling back to KitKat and will wait for 5.0 to be more stable before trying it again (or until the S6 comes out)
I really wanted to love this phone,I loved how it looked, read all the reviews and then.. I did the initial set up downloading all my apps,it froze multiple times, had to reboot,apps keep crashing,the app drawer keeps disappearing and then showing back up..and the LAG, where do I start? My spare back up a ZTE ZMAX runs better than this phone. I factory reset and still the same issue ! The screen freezes at random times throughout the day. After a week with it,I'm done! I just purchased a Asus Zenfone 2, which was my other choice,hopefully I'll have better luck. I don't know if I got a dud,or if other people have had better experiences but for me I can't keep a phone that I have to restart multiple times a day just to use and then even then still runs slowwwww.....
tkmcguire1 said:
I really wanted to love this phone,I loved how it looked, read all the reviews and then.. I did the initial set up downloading all my apps,it froze multiple times, had to reboot,apps keep crashing,the app drawer keeps disappearing and then showing back up..and the LAG, where do I start? My spare back up a ZTE ZMAX runs better than this phone. I factory reset and still the same issue ! The screen freezes at random times throughout the day. After a week with it,I'm done! I just purchased a Asus Zenfone 2, which was my other choice,hopefully I'll have better luck. I don't know if I got a dud,or if other people have had better experiences but for me I can't keep a phone that I have to restart multiple times a day just to use and then even then still runs slowwwww.....
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Click to collapse
You should try exchanging it for a new one first. Sounds like you just got a bad unit. I have very few issues with my unit. I would try a new one and if that doesn't work out then get the ZF2.
Shodan5150 said:
You should try exchanging it for a new one first. Sounds like you just got a bad unit. I have very few issues with my unit. I would try a new one and if that doesn't work out then get the ZF2.
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Click to collapse
Same sentiments here - it does look like you were unlucky and got a bad unit. I am not going to say this is the best phone money can buy - but after more than two weeks of usage - I have not had any of the symptoms you are describing. App loading for me has certainly been slow - but that is pretty much the only performance problem I have had. No freezing or crashing - at all. And for the past week, the double tap issues has disappeared as well.
One thing - if you experienced freezing when updating all the apps during initial setup - that is a common problem I have faced with other devices and ROMs as well - and can be fixed by clearing cache and data on Play Services - and other Google apps.
I can't say i've had any issues with this phone other than the double tap to wake not working at random times. I paid $200 on preorder so i can't complain for the price. After coming from a GalaXY SII, this phone is great. Now I only wish someone would figure out how to root it. That and I wish Alcatel would update it to 5.1 but i'm not holding my breath for that one.
I agree. I have tried to enjoy the phone mainly because of the awesome speakers. But mine freezes and lags too bad to continue. It takes apps 5-10 seconds to load every time. I am done.
Which apps? I just tested 12 random apps and while it is on the slow side, on average I'm getting about 3.5 seconds to open an app. Slacker radio was the longest at almost six seconds but it took at least that long on my HTC one m7. Also at what points does the phone freeze? Have you tried a factory reset? I haven't had a single freeze on mine, as others suggested maybe you got a bad one.
No freezes here.
Apps load a little slow but never more than a couple of seconds.
hopefully when sources are released, things will improve.
I didn't have any of those issues. Just return it to Amazon and get a new one, their customer care is excellent.
same issue
I've the exact same issue as you experienced : app diseapearing, lock screen disapearing, app crash...
How did you solved this ?
Thks a lot
so my galaxy s7 phone did it recently
exactly after one year warranty just expired the phone became painfully slow
it was a brand new phone sent from samsung as a replacement for my broken phone replaced under warranty
had zero problems for a whole year and i mean zero like no issues with speed or freezing at all
never dropped or dipped in the water to test the water resistance
always in a case since day one. no crazy apps. actually same exact apps that i have on all my phones.
no new apps were installed before slowdown
i already deleted some apps. cleaned up app cache individually and reset cache from boot screen
tested in safe mode and still slow
im not sure if the update was installed recently or not but the slowdown happened about 2 months ago. was there a tmobile update at that time?
im not really sure.
but this is the third phone that did this.
galaxy s5 that i also bought brand new for a year was well maintained and had no problems
that phone actually started lagging really bad and shutting down multiple times a week or restarting....
before that galaxy s3 did same thing. after exactly a year it became ridiculously slow for absolutely no reason
i install all the apps i use right out of the box. change all the settings to what i want and dont really make any changes after and it usually very stable for about a year
is there an app that i can use to troubleshoot?
or an app that will show me what component is slowing down the system in real time?
obviously something is slowing down the OS, theres gotta be an app that can trace the faulty app or file or component
i cant be the only one who noticed that
is there really no way to pinpoint what is slowing down the phone?
why do i have to reset everything every time it gets slow
isnt there an app that can diagnose what is loading up the system?
this phone is painfully slow suddenly with no apparent reason
Have you been able to view the CPU activity and the RAM allocation?
I am not sure how to do this, but if possible, it might reveal what is happening.
I would try disabling some of the applications one by one. First suspects would be:
1. Facebook
2. Google Play Store.
3. Youtube.
Disable one, then try the phone. If still the same, disable second and try etc.
Jim.
How is your device storage. Once you use more then 50% device storage android starts to lag. It's an issue with the OS.
device storage has always been about the same since brand new. which is about 80% on average.
doesnt safe mode disable all non stock apps? i tried safe mode with same result
windows has a resource monitor that helps alot but i dont know if android has any monitoring app that could help troubleshoot this
Samsung devices are known for getting laggy over time, try a different phone next time, in the meantime, do a factory reset and start fresh.
fuzzysig said:
device storage .......................... about 80% on average.
............................................
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Click to collapse
This is very suspect to me, but I am only a beginner.
Given zelendel's post about (re 50%), I would investigate further. Did you note his credentials?
What does all that data consist of?
What is the total storage capacity of the phone?
Perhaps some of that storage capacity is used as "swap" memory? Just guessing...........I am extrapolating Linux terminology here.
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
fuzzysig said:
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
Click to expand...
Click to collapse
Depending on the amount of storage in your device that could be a lot.
Resetting the device wipes things. You really can't find an issue if the only issue is storage space. So here is a test. Remove stuff from your device. Give yourself a clean start and then go from there. Adding stuff slowly until it slows down.
I have had dozens of devices and the only time they ever got slow was due to getting low on phone storage.
This even encludes a 5 year old Samsung that I have that is as fast as the day I got it. Mind you there is nothing on it but some games for a kid. I even disabled all of Samsungs crap they install that slows a device down.
Could also be stuff acting up in the background
Run a log cat and see if anything is hanging.
cool thanks ill try that
got my internal memory to under 50%
reset cache again
deleted few apps and moved alot of them to SD card and cleared cache for those too
heres exactly whats happening
theres a delay for every action
2 wifi seems to drop in and out now since it got slow
3 facebook and browser wouldnt load anything on wifi
but as soon as i switch to data it works
i have to restart the phone alot now and close all apps multiple times a day to get them to work
also running safe mode had no effect on speed
i dont know when the last update was from tmobile but it might have been due to crappy update im not sure at this point
i got the phone last end of summer and it worked flawlessly every single day up until last 2 months exactly when warranty expired
how does samsung find faulty hardware when i send it in for service?
do they use an app?
ok this is getting ridiculous.
the phone wen to complete ****
facebook doesnt load posts unless i restert it by closing the app
phone just feels very slow overall.
constantly lags hangs. and in general just completely crappy performance slowly degrading.
i dont know why suddenly it started happening just like my last 3 phones
after about a year theres always a sudden decrease in performance and things start bugging and lagging etc
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
Sorry to read that you are still having this problem Fuzzysig.
Did you try any of the suggestions in my post #4 and/or in Zelendel's post #10?
If so, which ones did you try and what resulted from those changes?
fuzzysig said:
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
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Hi, I was a Samsung user too and faced the same problem.
I went through various threads which gave me multiple solutions: rooting, removing bloatware, cpu monitoring and many more.
None of that worked. The phone was so slow that it was not usable.
Ultimately I had to throw it and buy another phone.
Then I noticed this is not just me, all Samsung users face the same problem even the flagship users.
I swear I'll never buy a Samsung phone and never let anyone buy one.
Hey everyone, just got my 4gb ram A51 not to long ago, and I'm definitely having a love hate relationship with the phone so far. I love the overall look, feel, and design of the phone, but its performance is becoming very frustrating to me.
I don't know if anyone else's Galaxy A51 phone is like this, but after I've had my phone on and have been using it long enough, the app animations (app switching, app opening and closing, etc) seem to suddenly become heavily reduced and extremely choppy, which lasts until I do a fresh restart, until it happens all over again. After I've restarted my phone, performance is good and more than acceptable in my experience. Occasionally an app might take a wee long to open, but its absolutely usable. I'm totally happy with my A51's performance before the choppiness seems to suddenly kick in.
So far, I'm on my second factory reset. This time I tried installing very few apps to try and limit the possibility that I might have some rogue app/process in the background ruining things, but this still happened.
Is anyone else having this issue/has had this issue before? I don't think it's a problem with how I'm using my phone. I feel like this could potentially be a firmware issue. I'm still stuck on the December update with the model that I have. If you have the January/February updates have you experienced this issue as well?
Thank you for your help. If I can't get this figured out on my phone I might return it.
Alfalfalaffa said:
Hey everyone, just got my 4gb ram A51 not to long ago, and I'm definitely having a love hate relationship with the phone so far. I love the overall look, feel, and design of the phone, but its performance is becoming very frustrating to me.
I don't know if anyone else's Galaxy A51 phone is like this, but after I've had my phone on and have been using it long enough, the app animations (app switching, app opening and closing, etc) seem to suddenly become heavily reduced and extremely choppy, which lasts until I do a fresh restart, until it happens all over again. After I've restarted my phone, performance is good and more than acceptable in my experience. Occasionally an app might take a wee long to open, but its absolutely usable. I'm totally happy with my A51's performance before the choppiness seems to suddenly kick in.
So far, I'm on my second factory reset. This time I tried installing very few apps to try and limit the possibility that I might have some rogue app/process in the background ruining things, but this still happened.
Is anyone else having this issue/has had this issue before? I don't think it's a problem with how I'm using my phone. I feel like this could potentially be a firmware issue. I'm still stuck on the December update with the model that I have. If you have the January/February updates have you experienced this issue as well?
Thank you for your help. If I can't get this figured out on my phone I might return it.
Click to expand...
Click to collapse
Have you tried reducing windows animation in developer settings? Also in accessibility setting you can turn off window transitions effect
Alfalfalaffa said:
Hey everyone, just got my 4gb ram A51 not to long ago, and I'm definitely having a love hate relationship with the phone so far. I love the overall look, feel, and design of the phone, but its performance is becoming very frustrating to me.
I don't know if anyone else's Galaxy A51 phone is like this, but after I've had my phone on and have been using it long enough, the app animations (app switching, app opening and closing, etc) seem to suddenly become heavily reduced and extremely choppy, which lasts until I do a fresh restart, until it happens all over again. After I've restarted my phone, performance is good and more than acceptable in my experience. Occasionally an app might take a wee long to open, but its absolutely usable. I'm totally happy with my A51's performance before the choppiness seems to suddenly kick in.
So far, I'm on my second factory reset. This time I tried installing very few apps to try and limit the possibility that I might have some rogue app/process in the background ruining things, but this still happened.
Is anyone else having this issue/has had this issue before? I don't think it's a problem with how I'm using my phone. I feel like this could potentially be a firmware issue. I'm still stuck on the December update with the model that I have. If you have the January/February updates have you experienced this issue as well?
Thank you for your help. If I can't get this figured out on my phone I might return it.
Click to expand...
Click to collapse
I just got the 4gb version and I'm not having those issues apart from when setting up the phone and google play downloading all my apps. Since then it's been fine. As a matter of course I always go into developer options and set window/transition and animator scale to 0.5, regardless of the phone I have and also set background process limit to 3 processes. I also disable certain apps I don't use too.
Try those and see how it works for you.