I shut my HTC Mozart down and restarted. It restarted with a picture of a phone with a USB cable aimed at a laptop. I plugged the phone into my Mac and started Windows Phone 7 Connector. After a bit of activity at the bottom of Connector "Device Update In Progress" appeared on Windows Phone 7 Connector. Nothing else appears to be happening, just that. I'm leaving it and checking back occasionally. Does anyone know what's actually happening here?
*Well who knows what that was all about. Here is an update. After over a hour of "Device Update In Progress" and nothing happening, the phone would not restart except in that update mode. I phoned HTC tech support and they recommended removing the battery, naturally. Before I could remove the battery, the phone suddenly restarted normally and it's working fine. So what was all that?
Related
Okay. I've spent over 3 hours trying to figure out what is going on. Connecting my Touch Pro / Fuze onto my computer used to work but for some reason today, after reading the gizmodo's "how-to" for installing winmo 6.5 it just suddenly chooses to not function properly.
So I plug in my phone and all that comes up on my computer is "unknown Device" and on the phone all i see is the icon showing that its receiving power and nothing else.
WHATS GOING ONNN!
Mod close this. Problem solved.
Flashing new ROM for HTC Touch Diamond and.........
Error message appears on comp: Error [260] connection Update Utility cannot connect
I have changed cables, changed ports, rebooted compy, rebooted phone numerous times (because it freezes with loading "circle")
I have also made sure I established an activesync connection. I can even use phone as modem otherwise. Made sure the comp doesnt sleep, hibernate, etc. Nor the phone.
It will be in the very beginnings of install before error message appears
I have tried to search for help in posted forums but havent had any success so I apologize for any repetition. Thanks. Help?
In the past, my laptop every now & then got this problem.
My temporary fix was that I turned off the computer. Unplugged the power cable, unplugged the usb cable. Gave it 10 sec, replugged it in the power outlet. Started the comp. Then plugged back the usb cable. It worked.
Check out this article: http://www.techsupportforum.com/har...computer-doesnt-recognize-my-usb-devices.html
Nope, Shutting it all off didnt work.
I think I may have had my phone relocked by Sprint customer service when they flashed it back to regular sprint rom. So I may need some advice on how to get it unlocked again.
Or, its possible I need .net 3.5 on my phone?...dont know how to install that either....(looks down in shame)
Alrighty,
So I keep trying to update my g2x through LG but I continuously get an error message that says, "Problem with communication between cell phone and PC", and then it never goes past 4%. Yes, I've downloaded the proper drivers, and have followed the prompts of disconnecting the phone, removing the battery, powering back and pressing restart (countless times). None of it works though. And no, my phone isn't bricking up on the SW update, so that thread doesn't really help me.
I've been doing some research and it seems that it just doesn't work for some phones, but I'm wondering if anyone here has been able to successfully troubleshoot this.
Yeah, I'm one of the unfortunate ones that got a bad phone a while ago, so I'm hoping I can find a way to make it work...
Thanks in advance!!
I have had the same problem. I have a G2x that I got off ebay. It was un-moded, running stock Froyo 2.2.2. I went to the T-Mobile / LG update site and followed the steps. The program actually worked the first time, it went through the whole update procedure and said it was complete. The phone restarted, but when it restarted it no longer recognizes the SIM card and there is a question mark for the battery symbol. When I go into the settings, it does not show a baseband version. I have tried to re-install using the update program, but it stops after 36% saying "Problem with communication between cell phone and PC". Any ideas?
npo123 said:
Alrighty,
So I keep trying to update my g2x through LG but I continuously get an error message that says, "Problem with communication between cell phone and PC", and then it never goes past 4%. Yes, I've downloaded the proper drivers, and have followed the prompts of disconnecting the phone, removing the battery, powering back and pressing restart (countless times). None of it works though. And no, my phone isn't bricking up on the SW update, so that thread doesn't really help me.
I've been doing some research and it seems that it just doesn't work for some phones, but I'm wondering if anyone here has been able to successfully troubleshoot this.
Yeah, I'm one of the unfortunate ones that got a bad phone a while ago, so I'm hoping I can find a way to make it work...
Thanks in advance!!
Click to expand...
Click to collapse
Mine did this the first time. This is where the phone is never commanded to boot into S/W update mode so at least this is not a step where it can be bricked, as no update has actually occurred yet.
This is how I fixed it and got mine to update. Use a different USB port on your computer. Yes there are different as some are on internal hubs. The update must have a direct USB port with no hubs in between. I also reinstalled the drivers through the LG Update program and not from the LG website. When I did this and plugged in my phone about eight new devices were detected and installed as opposed to about two the first time around. Also, make sure your phone is in debug mode in Android application settings.
Then make sure you disable any anti-virus programs and turn off the Windows firewall. Then use ctrl-alt-delete and close down any programs running. Also go to the taskbar and click on the up arror (if Windows 7) and right click on each icon and see if you can close it down. Also, unplug all other USB devices (even a mouse if you don't need it) as they can interfere with communications between the updater program and your phone. The only USB device I left connected to my computer was the keyboard.
The LG Updater must be run in Admin mode. If when you run it you get a Windows warning asking you if it is ok for this program to make changes to your computer then it is launching in Admin mode. If not right click the LG Updater icon by clicking Start>All Program>LGMobile Support Tool>LGMobile update. Right click the last item and run it in admin mode. Again this is assuming you are running Windows 7. Admin mode is not necessary for Windows XP.
If all the drivers get loaded properly and you are not on a flakey USB port then at 4% the updater instructs the phone to reboot into S/W Update mode and that is where the real magic happens if you are lucky.
coreycollins3066 said:
I have had the same problem. I have a G2x that I got off ebay. It was un-moded, running stock Froyo 2.2.2. I went to the T-Mobile / LG update site and followed the steps. The program actually worked the first time, it went through the whole update procedure and said it was complete. The phone restarted, but when it restarted it no longer recognizes the SIM card and there is a question mark for the battery symbol. When I go into the settings, it does not show a baseband version. I have tried to re-install using the update program, but it stops after 36% saying "Problem with communication between cell phone and PC". Any ideas?
Click to expand...
Click to collapse
Use another USB port and try again. At various points in the update the updater resets the phones usb port and it has to reconnect. If it doesn't connect don't do a battery pull. Just try removing the USB cable and reinserting it. If you hear the computer beep wait a bit and then click restart on the updater. Hopefully it should see the device this time and continue the update.
tl;dr - Computer does not even acknowledge the phone exists, factory reset doesn't work. The cyan colored recovery is recognized by the computer though.
So yesterday I went on a hike, and before you start assuming "Oh he dropped his phone in the water or dirt or something" no I didn't. The hike is more of a tourist attraction really, with a man made path that you really can't miss... more of a stroll in the forest than a hike. So as I reached the end of the trail, I put my phone into Ultra Power Saving Mode as I needed the battery. While I was texting, the phone started acting up. The charging sound kept on coming on kind of like when a charging connection is sh**. Then the screen went black. The weird thing was though, that the screen was "on". I could attempt to capture a screenshot,and it would say "Unable to capture screenshot" in a message box on the bottom, and the ringtones would still go off. The phone stayed like this for a while, when I got into my car I noticed it seemed like the phone was charging from the car port, but the charging light was still on when the charger was unplugged from the car (which shouldn't happen normally). After I stopped in town, the phone worked again, but I had to rechoose my keyboard, theme, and wallpaper. I thought all was fine. However when I got home I noticed I couldn't connect my phone to my laptop. It would say charging, but Windows doesn't acknowledge the phone and I can't choose MTP or PTP on my phone.. it just says charging. I am 99.9% sure it has to do with what happened on the hike because it was working fine before. I tried a factory reset/cache wipe and going back to stock ROM (from CleanROM). Still not recognized. I tried toggling USB debugging, pretty much everything the Internet has thrown at me... I'm past my 14-day return period so I hope this isn't a problem over the next two years?
Yes... different USB and computers don't work. Samsung drivers installed. Kies and SmartSwitch don't recognize the phone. Tried rebooting both phone and computer. Using original cable that came with phone. I've pretty much exhausted everything... If I didn't list it you can suggest to see if I didn't try that.
Cant access device from Windows
kaipolygon said:
tl;dr - Computer does not even acknowledge the phone exists, factory reset doesn't work. The cyan colored recovery is recognized by the computer though.
So yesterday I went on a hike, and before you start assuming "Oh he dropped his phone in the water or dirt or something" no I didn't. The hike is more of a tourist attraction really, with a man made path that you really can't miss... more of a stroll in the forest than a hike. So as I reached the end of the trail, I put my phone into Ultra Power Saving Mode as I needed the battery. While I was texting, the phone started acting up. The charging sound kept on coming on kind of like when a charging connection is sh**. Then the screen went black. The weird thing was though, that the screen was "on". I could attempt to capture a screenshot,and it would say "Unable to capture screenshot" in a message box on the bottom, and the ringtones would still go off. The phone stayed like this for a while, when I got into my car I noticed it seemed like the phone was charging from the car port, but the charging light was still on when the charger was unplugged from the car (which shouldn't happen normally). After I stopped in town, the phone worked again, but I had to rechoose my keyboard, theme, and wallpaper. I thought all was fine. However when I got home I noticed I couldn't connect my phone to my laptop. It would say charging, but Windows doesn't acknowledge the phone and I can't choose MTP or PTP on my phone.. it just says charging. I am 99.9% sure it has to do with what happened on the hike because it was working fine before. I tried a factory reset/cache wipe and going back to stock ROM (from CleanROM). Still not recognized. I tried toggling USB debugging, pretty much everything the Internet has thrown at me... I'm past my 14-day return period so I hope this isn't a problem over the next two years?
Yes... different USB and computers don't work. Samsung drivers installed. Kies and SmartSwitch don't recognize the phone. Tried rebooting both phone and computer. Using original cable that came with phone. I've pretty much exhausted everything... If I didn't list it you can suggest to see if I didn't try that.
Click to expand...
Click to collapse
Same problem but no previous reasoning behind it. I have installed the samsung galaxy S6 driver for windows and I get a beep on my PC when I connect it but no detection of device. I have enabled USB Debugging and clicked on connect device as Mass storage device.
AAAArrgghhhh.
WHY?
I've had the phone for over 6 months, it'd belonged to my sister before and everything was fine. I got a new phone recently and stopped using J. Just turned it off and put aside. I turned it back on today, it was working fine, until I wanted to do a wipe, nothing happened afterwards. I've had 360 security installed, thought it may be causing problems, so I uninstalled it. Then the phone was supposed to reset and so it did, but it didn't start again. Until this moment it hasn't shown even one sign of life, no random vibrations, no diodes flashing. I read about taking out the battery, powering it for hours, turning on with power+vol, power-vol, whatever. Nothing worked. When I connect it to the PC, it recognizes that something is being connected, tries to install a driver but immediately I get a message that it's failed. Any idea how I may solve this?
pucykoks said:
I've had the phone for over 6 months, it'd belonged to my sister before and everything was fine. I got a new phone recently and stopped using J. Just turned it off and put aside. I turned it back on today, it was working fine, until I wanted to do a wipe, nothing happened afterwards. I've had 360 security installed, thought it may be causing problems, so I uninstalled it. Then the phone was supposed to reset and so it did, but it didn't start again. Until this moment it hasn't shown even one sign of life, no random vibrations, no diodes flashing. I read about taking out the battery, powering it for hours, turning on with power+vol, power-vol, whatever. Nothing worked. When I connect it to the PC, it recognizes that something is being connected, tries to install a driver but immediately I get a message that it's failed. Any idea how I may solve this?
Click to expand...
Click to collapse
have you try fastboot/flashmode...
what driver shown on your device manager?
pucykoks said:
I've had the phone for over 6 months, it'd belonged to my sister before and everything was fine. I got a new phone recently and stopped using J. Just turned it off and put aside. I turned it back on today, it was working fine, until I wanted to do a wipe, nothing happened afterwards. I've had 360 security installed, thought it may be causing problems, so I uninstalled it. Then the phone was supposed to reset and so it did, but it didn't start again. Until this moment it hasn't shown even one sign of life, no random vibrations, no diodes flashing. I read about taking out the battery, powering it for hours, turning on with power+vol, power-vol, whatever. Nothing worked. When I connect it to the PC, it recognizes that something is being connected, tries to install a driver but immediately I get a message that it's failed. Any idea how I may solve this?
Click to expand...
Click to collapse
if so, u may contact ur product manufacturer or where did u buy ur xperia j.,.