Nexus S Gmail App Push Problem - WIND Mobile - Nexus S Q&A, Help & Troubleshooting

Well the title says it. I have had my Nexus S for over a week now and I have yet to have consistent Gmail notifications being pushed to my phone. They are always delayed...sometimes by 2 minutes, sometimes by 20 minutes and sometimes by over an hour. All of this while being in a 3G zone and having my APN settings in order.
Has anyone else been experiencing these issues? I never had these issues with my Nexus One (Tmobile) which I had since it was available for shipping in Canada.
Something to note, when I'm on WIFI. I instantly get all my push notifications within 5 seconds.
So obviously my phone is turning its 3G radio off for some unknown period , how do I change this so it never turns off 3G band?
I went into *#*#info#*#*...but before I mess around with the settings there, I'll get some advice from you guys.
I'm guessing this is software related and not hardware?

factory format reset?
It works fine on mine, no problem
i did not do anything special
just plug in my the normal Wind Mobile APN
and everything else is just dandy
the only bug i found is with the notifications / alerts
because i check the email from at least 5 different sources
if the email gets moved to archive (All Mail)
then the SNS will not notify me that a new email has arrived, even though it is there
when i was using the SGS, it still alerted me even when another mail application already downloaded the mail and archived it

The mail that I want instantly pushed to my phone is all in my Inbox which is set to already set to sync.
I don't know why this is happening to my phone...let me show you something from Google's blog:
"Notification bar icons (Wi-Fi, network coverage bars, etc.): Turn green when you have an uninhibited connection to Google, white when you don't. Hint: if you're in a hotel or airport using Wi-Fi, the bars won't turn green until you launch the browser and get past the captive portal."
I want to know how stay in this captive portal...is there a file I can substitute that's found on the /system/ folders or something....maybe a sync file or whatever that can determine that this phone constantly syncs instead of having the 3g radio going off whenever it feels like.

there is a existing discussion about this here
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=56f54d35a6a0da29&hl=en
if we are able to google's attention, they might fix it.
mean time, you are not alone.

Related

Whats up with Push notifications in Mango?

Ive had my Omnia 7 with Mango RTM for about 3 weeks now and one of the most annoying things about it is the terrible UN-reliabiliy of push notifications. I don't care much about weather tiles or tweets but this things is utterly and completely useless for email.
Ive tried using both my @live and @gmail accounts set to "as item arrives" but it seems to only work for the first email. So many times i randomly check emails on the desktop to discover 3-4 new emails (sent 2hrs ago) and glancing on my phone there is none. It just says (email is up to date)
Anyone with advice please share otherwise its one of those things i cant cope with, might have to sadly go back to IOS. My iPhone 4 had "functional" email
Is ur data connection turned on? My email is working fine
Sent from my OMNIA7 using XDA Windows Phone 7 App
antmagpie said:
Is ur data connection turned on? My email is working fine
Sent from my OMNIA7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Yes, i have excellent 3G signal where i live. Full bars
Wifi is also turned on but tried using data only and still push stop working after a few emails.
Considering 99.9% of users have reported extremely reliable push in Mango, including myself, I think the issue may be with your wireless carrier maybe dropping idle connections... Or another signal issue.
I have my Gmail set to receive every 15mins. Have you ticked the 'email' check box in 'content to synchronize' in Gmail settings? Otherwise I aint got any ideas. All my email accounts update on the start screen fine.
Sent from my OMNIA7 using XDA Windows Phone 7 App
Yep, my e-mail notifications work perfectly fine. No issues here. Sometimes, I get so many e-mails, my phone is too attentive to this fact and it gets annoying, but hey, at least that means its working.
i wasn't really hoping to hear positive news about push, means its just me
my latest setup is to have my phone @live id push everything but unticked the "sync email" and then created an outlook email account with the same @live email that syncs email, calendars etc with push
what does the "logging" bit have to do with email? its in email settings (off -recommended, basic, advanced)
my push works fine but just for the first few emails then for some reason it stops working. i wonder if its the constant connection/disconnection from wifi that trips it up
I have web.de...so it's a free email provider,too. Normally you can login every 15 mins at free mailproviders. My phone uses mango beta 1 and it loads every mail I get. Maybe you have set up something wrong...
Sent from my HD7 T9292 using XDA Windows Phone 7 App
SicilianTony said:
i wasn't really hoping to hear positive news about push, means its just me
my latest setup is to have my phone @live id push everything but unticked the "sync email" and then created an outlook email account with the same @live email that syncs email, calendars etc with push
what does the "logging" bit have to do with email? its in email settings (off -recommended, basic, advanced)
my push works fine but just for the first few emails then for some reason it stops working. i wonder if its the constant connection/disconnection from wifi that trips it up
Click to expand...
Click to collapse
I've had this happening before on Nodo. I figured out I wasn't deleting enough emails, keeping loads of them as read for no particular reason and at some point the inbox on my phone would get full and stop synchronising. Happened about 3 times since I've had the phone and I solved that by deleting plenty of emails on the phone itself before doing a manual synchronisation.
I'm not saying it's the solution but that worked for me.
SicilianTony said:
Ive had my Omnia 7 with Mango RTM for about 3 weeks now and one of the most annoying things about it is the terrible UN-reliabiliy of push notifications. I don't care much about weather tiles or tweets but this things is utterly and completely useless for email.
Ive tried using both my @live and @gmail accounts set to "as item arrives" but it seems to only work for the first email. So many times i randomly check emails on the desktop to discover 3-4 new emails (sent 2hrs ago) and glancing on my phone there is none. It just says (email is up to date)
Anyone with advice please share otherwise its one of those things i cant cope with, might have to sadly go back to IOS. My iPhone 4 had "functional" email
Click to expand...
Click to collapse
Same WP7 device, same eMail accounts, same problem, and I also have an iPhone 4 with full working push notification!
I'm trying to let them work... Keep in touch...
I have LG Optimus 7 with Mango RTM. Push notifications worked fine before Mango for both personal @live and corporate exchange mail. After Mango update push notifications has worked similarly as the first post describes (hasn't worked properly).
Today I manually added APN setting in mobile network settings and after that push notifications has worked. So for me the problem seemed to be a network connection issue, even if I was connected to WiFi.
Before Mango I had not touched APN settings in this phone and 3g did work.
It's worth knowing battery level also affects push reliability - to save power it turns the channel off when the charge is below around 25%.
Mixaus said:
I have LG Optimus 7 with Mango RTM. Push notifications worked fine before Mango for both personal @live and corporate exchange mail. After Mango update push notifications has worked similarly as the first post describes (hasn't worked properly).
Today I manually added APN setting in mobile network settings and after that push notifications has worked. So for me the problem seemed to be a network connection issue, even if I was connected to WiFi.
Before Mango I had not touched APN settings in this phone and 3g did work.
Click to expand...
Click to collapse
Not working for me...
otherworld said:
It's worth knowing battery level also affects push reliability - to save power it turns the channel off when the charge is below around 25%.
Click to expand...
Click to collapse
I've two battery, so I never enable battery saver...
I'm waiting for the Hotmail event in San Fransisco and NYC: if tomorrow emails will not arrive in push, I'll hard reset my WP7... :-(
In this two days, sometimes emails arrive in push, and sometimes not. Also, if I manually sync, sometimes it gives 2-3 different sync errors... :S I hope that is a server problem that will solved soon... :-\

[Q] Weather issue

I have just recieved my Sensation yesterday and it is an awsome phone. So far I have tried the stock rom and a couple of custom roms.
One issue I have noticed is on the home screen it looses the weather frequently. It keeps my location with out any problems but I have to keep going to the weather widget and update again. This seems to happen randomly. The phone was in standby for 2 hours came back and it had gone again.
I use option use wireles networks to get location over wifi / data. Any ideas?
Any idea why this is happening? It is very odd.
Thats really strange...I'd be curious to know a solution. What are your current settings for HTC accounts/sync? I have found that there are two settings for the weather sync - one via the widget the other in the accounts/sync. What is your update schedule for weather? Also, might be that your location is changing to pick up different wifi signals but if you dont connect just refreshes your location and not the actual weather?
You know that could be it. I have sync set to manual so maybe that is it. I am stting in the house but my signal can change rapidly. So I might change everything to automatic and see what happens. So far I have:
Account and sync
Background data on
Auto sync off
Weather sync to update when opened.
I am wondering if I change auto sync to on should it pull through when it needs to rather than relying on the schedule? At the minute I only have a 500mb data plan that I cant change until April so I am keeping an eye on my data. I will then be changing to giffgaff which is truly unlimited so wont have to worry about that!

Google Talk - Delayed Incoming Notifications

Hey guys,
Tried searching for this, but nada.
Anyone else having issues with your phone being idle but powered on ans upon bringing on the screen you receive a google talk notification that's old? Is been happening to me lately, and I can't tell if it's the phone or the fact that my desktop version is intercepting the message and preventing the phone notification.
I'm tempted to no longer use the desktop built in gmail version, but I wanted to see if others are having similar issues.
Thanks in advance!
Sent from my HTC One X using xda premium
Can't guarantee this, but I have a feeling it may have something to do with the phone letting the Google talk process close when the phone is in it's sleep state. I've noted that I keep having to re sign in to gtalk when I wake up my phone and suspect that it is an issue with the horrible multitasking that HTC has bundled into sense 4.0.
I assume both of you also get delayed notifications with push email using the native Gmail app? I also frequently get logged out of Google Talk when I put the phone in standby mode. When I am logged out of Google Talk, my push emails are delayed in the Gmail app until I log back into Google Talk.
So it seems to be some problem of getting disconnected from google services when the phone is asleep.
I don't think i've been getting delayed notifications, but I do notice that my chat gets out of order a lot. My replies will be above whoever is talking to me no matter what order each was sent in.
Almost every phone that comes out gets a google talk going eventually so there is lots out there, but each phone has it's own issues. Here is a thread that was pretty good from the Galaxy Nexus Forums.
http://forum.xda-developers.com/showthread.php?t=1400367
With the HOX I have had issues with Google Talk not working great when the wifi is dropping, so this might be part of the wifi issue that pretty much everybody is having with this phone. The wifi stays connected but seems to go to sleep so your phone only gets the notification once it is woken up. Try turning off the wifi and seeing if you have the same problem.
As for Google Talk, there are some oddities that go along with using it on multiple devices. Here is some stuff I figured out playing around with it on multiple devices and computers at the same time. (I posted this in the GN forums as well)
"Google Talk is my main means of communication it seems so I have played with it a lot. Here are my observations.
1. To keep it "up" all the time in the Talk App hit the menu button (three dots now) >settings>uncheck automatic away status. Also make sure your phone has automatic syncing turned on for your gmail account: Setting>Accounts and Sync>ON (for your chat gmail address anyway). Additionally make sure your mobile data is turned on if you are ever off wifi: Settings>More>Mobile networks>Data Enabled (checked to turn on)
2. You can have up to 6 devices linked to your talk account at once, after that they just stop working.
3. When you receive a IM it appears on both your phone and your gmail account. If you start typing on the gmail account (or G+) it hijacks the whole session and you phone no longer gets the notifications, but the conversation still shows up on the chat window on the phone. When you are done with the IM session make sure you close the window on gmail (or G+) and send one last message from your phone or tablet to take the session back over, if you don't your phone will not receive future chat notifications. You can also just log out of your gmail/G+ session and it will automatically return everything to your phone/tablet but who ever does that?
4. To figure out how it all worked and tinker with it I use both of my gmail accounts and chat back and forth with them. You can do it from separate browsers or just open an incognito window in Chrome and log into your other gmail account. I would recommend this so you can see all of this stuff in practice.
Good Luck, hope this helps"
Gtalk and gmail delays
Hi all,
I have performed tests and discovered that if i disable WiFI and only use the phone's data connection "4g" or LTE that i receive all my messages with no problem even when the phone locks/goes to sleep. However if i leave wifi turned on, within 5-10 seconds i stop receiving them and will only receive them when i wake up the phone/unlock or wait for the delay which can be anywhere from 5-15 mins.
Trying to figure out a way to by pass this, but can't seem to figure it out. I don't want to keep my wifi off when i'm at work or home so i don't use data as i have 3GB and not unlimited so it kind of sucks that i have to keep wifi off for now. Any thoughts/ideas would be great, thanks.
k0sun7eash3d said:
Can't guarantee this, but I have a feeling it may have something to do with the phone letting the Google talk process close when the phone is in it's sleep state. I've noted that I keep having to re sign in to gtalk when I wake up my phone and suspect that it is an issue with the horrible multitasking that HTC has bundled into sense 4.0.
Click to expand...
Click to collapse
This. I have issues with timely/accurate reception of notifications from GV. I only use my account for voicemail, but typically I only get voicemail notifications if I open the actual application (which I do because my gmail account receives an email notification now, as well). Sometimes I notice GV as a running task, but often times not, so to me it seems that (possibly) multitasking or some other form of process management in ICS or Sense is not prioritizing the GV process and it's associated actions. I dont mind the aggressive multitasking, but it would be nice to have the option of protecting some processes, such as GV.
I removed google + app completely with titanium backup, and the problem is gone., I get the messages immediately
Push Notifications Fixer can fix it
xda http://forum.xda-developers.com/showthread.php?t=2142503
play store https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
I'm running the latest Viper, I've never had an issue receiving or sending msgs. The only time the phone won't alert me is if I am actively typing in the browser window.
I'll note though that I never have wifi on, it's always on the mobile network.
andQlimax said:
Push Notifications Fixer can fix it
xda http://forum.xda-developers.com/showthread.php?t=2142503
play store https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
Click to expand...
Click to collapse
I tried everything not even this works for me
Same problem, screen off - phone disconnects, unlock the phone - messages start to appear
Same problem on 2 different phones and 2 different numbers
I don't use G Talk, but I see the same thing with G Voice. I almost never get voicemail notifications on my HOX (they show up instantly on my old GNex). I blame Sense (for this and other things).
Same problem, but with Nexus 4 when I am on WiFi. With data connection, it works without problems.

[Q] Notifications while on WiFi

Don't want to sound like a total noob, and I have searched and founds some information on this, but, nothing that appears to be a solution. Long story short: I get zero notifications when my phone is connected to WiFi (Google Voice, Gmail, Facebook, etc.). As soon as I either turn autosync off and then back on to force a sync (via toggle) or disable WiFi and connect to LTE or 3G, all of my notifications come through. From looking around it appears that this has been an issue on "factory stock" Nexus versions for a while (ARP?), and I have yet to see solutions that don't involve rooting and changing INI files. Anyone have any insight into this? My old phone worked fine, but it was rooted and ran CM 10.0. Not a deal breaker, but it is annoying and seems silly.
-Rhys
Hey,
so sometimes (especially when u wait [testing]) it needs some time til notifications appear, but I'm general it's working as it should for me...
So just a few thoughts:
- tested on different WLANs
- checked ur WLAN settings
- deleted WLAN and re-added it
- deleted and re-added accounts
- (factory) reset phone
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app

Notification delays, orange icons, and poor data connection

My apologies if this has been posted elsewhere. I found a loosely related thread on google's support forum, but nothing here.
Bought a Nexus 5 and I've been trying out Straight Talk ATT and I've been noticing these problems, most likely all related:
I've been getting notification delays for push data services. Namely, my work email(exchange) and gmail. Sometimes the notification won't even come through. I'm up to a half hour on my last one, still waiting on it. SMS works just fine. Haven't tested MMS, particularly because I don't get many of those. The data connections does work though. I can manually load pages just fine, if a bit slow at first like the ping is astronomical. Almost makes me think it's establishing a connection each time.
When I check the color of the wifi or cellular connection icon, it's frequently orange. Most of the time it will quickly resolve itself to white in the few seconds it takes to check it. From what I understand, orange means it's having trouble talking to google services? This shouldn't affect exchange notifications.
I'm getting poorer connections quality than I expected. I live in Ithaca and while my home has poor Verizon connection(so I expected similar from ATT), I've barely found any place at work or the mall that can hold ANY LTE signal or a decent HSPA signal. HSPA speed tests give me under 0.5mbps up/down, while the only LTE test I've been able to run gave me 2.5/1 up/down.
The aforementioned thread on google's forums mentioned flashing 4.4.0's radio apk, has anyone else tried this?
Which APN setting affects the data part of the connection? Is it just the APN type?
Bump.
I'm starting to wonder if my problem is exacerbated by my current postpaid VZW phone getting data notifications much quicker. I'm suspecting that Straight Talk has a lower priority on ATT towers, thus why my data notifications take up to minutes sometimes. Anyone know of a way to confirm this?
Always On Push Notifications android app
I am not sure if anyone is following this thread anymore, but I switched to StraightTalk about a month ago, and have been experiencing huge delays in my google voice notifications as well (among other things). I've tried several different apps to get this resolved, but none have worked for me... so I decided to write my own. It was published to the google play store this morning (Android 2.3+ currently). If anyone sees this, please try it out, and let me know what you think.
It's called "Always On Push Notifications". I can't post a link right now because this is my first post on these forums though.
maucer said:
I am not sure if anyone is following this thread anymore, but I switched to StraightTalk about a month ago, and have been experiencing huge delays in my google voice notifications as well (among other things). I've tried several different apps to get this resolved, but none have worked for me... so I decided to write my own. It was published to the google play store this morning (Android 2.3+ currently). If anyone sees this, please try it out, and let me know what you think.
It's called "Always On Push Notifications". I can't post a link right now because this is my first post on these forums though.
Click to expand...
Click to collapse
What fixed it? I find I have to archive my old messages/call logs for it to not lag.
MrObvious said:
What fixed it? I find I have to archive my old messages/call logs for it to not lag.
Click to expand...
Click to collapse
I am not sure what you mean, but I was noticing similar issues with my Nexus 5 on ST using ATT towers. While on LTE at the office, my connection was always great, but if I wasn't actively using my phone, my cell signal would go orange, and all of my notifications were significantly delayed. Furthermore, even trying to browse the internet with an orange signal would just idle and sometimes would not complete at all.
The app I wrote attempts to prevent this by simply keeping your connection active. It does this by manually sending out a heartbeat using the Google Cloud Messaging service approximately every interval that you define in the app. This helps keep your notifications flowing. On top of that, the application will also make a very small data request (~60 bytes), to help prevent the APN from timing out your connection.
I have found that those two things are enough to fix the issues I have had with StraightTalk.
maucer said:
I am not sure what you mean, but I was noticing similar issues with my Nexus 5 on ST using ATT towers. While on LTE at the office, my connection was always great, but if I wasn't actively using my phone, my cell signal would go orange, and all of my notifications were significantly delayed. Furthermore, even trying to browse the internet with an orange signal would just idle and sometimes would not complete at all.
The app I wrote attempts to prevent this by simply keeping your connection active. It does this by manually sending out a heartbeat using the Google Cloud Messaging service approximately every interval that you define in the app. This helps keep your notifications flowing. On top of that, the application will also make a very small data request (~60 bytes), to help prevent the APN from timing out your connection.
I have found that those two things are enough to fix the issues I have had with StraightTalk.
Click to expand...
Click to collapse
That answered it. It must be a StraightTalk thing. Weird.
New observation on this problem:
- GMail notifications not arriving
- When I check I see that the WiFi icon is orange
- Phone is still connected to the internet, I can browse, but icon remains orange and no notifications arrive
- Only when I disconnect/reconnect Wifi does it recover
I also discovered that the WiFi icon actually turns orange at the moment that Google tries to send me a notification. It can be fine for hours before that.
It turned out that this only happens when I have the cellular radio turned off, by turning on Airplane Mode and then turning WiFi back on. With the cellular radio on and connected to the network, even with Mobile Data turned off, everything is fine with WiFi.
I think it's an authentication bug with Google Services. Somewhere in the message notification sequence it tries to either authenticate your phone or perhaps locate it via the cellular network, and if it fails then the connection to Google Services is flagged as faulty. The failure could be caused by having the cellular radio off, or perhaps by being in a bad reception area.

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