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Dust Under the Screen

Well, guess what? My MT4G is about five hours old and there is already a spec of dust under the screen. On the phone with T-Mobile right now to do a swap. Why can't HTC figure out this dust issue? How hard is it to glue a phone together?
Update: T-Mobile had no problem swapping it for a brand new device because it was so new. Even after that dust under the screen is covered under the one year warranty.

I would just return it, I doubt that many have this problem.
Sent from my HTC Glacier using XDA App

Arcadia310 said:
I would just return it, I doubt that many have this problem.
Sent from my HTC Glacier using XDA App
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A new one is on the way. I'm hoping this is not like my Nexus. Either way, that's what warranties are for.

AndroidAppCritic said:
A new one is on the way. I'm hoping this is not like my Nexus. Either way, that's what warranties are for.
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Are we talking about extended warranty here? If so, sorry to burst your bubble, but the regular one year manufacturer's warranty will cover this also -- without having to shell out that extra $6 a month

I had grey specks under my screen and I made her the exchange the phone.. the sales girl (a teen ager!) said she didnt see anything, but when I showed it to her in the sun she said "I would never notice that" (like I as being anal! LOL!)
It was the WHITE version...

I've seen other reports of this too. Best to inspect well upon receipt or in store before leaving.
Mine appears to have an issue with the FFC - it looks to be off center to the right. Works fine, but a QC issue for a phone the caliber of this and not impressive for HTC.
Sent from my HTC Glacier using XDA App

I had a single spec of dust under the screen, upper left corner. the girl in the store saw it as soon as I showed a white screen. exchanged it for a new one right in the store, no questions asked.
manufacturing defect? I guess. hope the screen doesn't have some gap that allows in lint because I carry the thing in my pocket all the time.

yep...got a mytouch 4g/hd today aswell. didnt get a chance to play with it until now, about 6 hours later. Smack dab in the middle was what i thought was a dead pixel. upon further inspection its a particle of dust or whatever. super super annoying. i have to exchange the phone and hope this one doesnt have this problem.
any way of removing this foreign particle w/o voiding anything?

lghorn said:
I've seen other reports of this too. Best to inspect well upon receipt or in store before leaving.
Mine appears to have an issue with the FFC - it looks to be off center to the right. Works fine, but a QC issue for a phone the caliber of this and not impressive for HTC.
Sent from my HTC Glacier using XDA App
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Mine is the same, but it doesn't bother me.

I got my mt4g yesterday. First thing I did was look for dust under the screen. Had another mt4g on the way within an hour of getting my first one. The bad part is I got my phone direct from Tmobile so I have to wait for it to arrive. On the brightside they did free express this time.

Anyone got any images showing this? I dont see anything on mine but its only a few hours old and I got it late at night and I'm so tired I'm not even inspecting it that much at the moment. Will go over it tomorrow.

i use to work on LCDs. Basically the clean room wasn't that clean when they were putting on the polarized layer. There is not anything practical you can do to fix it.
Anyone know who the OEM for the LCDs are?

never had that problem with any of my htc's
Sent from my HTC Glacier using XDA App

DarkAgent said:
Are we talking about extended warranty here? If so, sorry to burst your bubble, but the regular one year manufacturer's warranty will cover this also -- without having to shell out that extra $6 a month
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I never buy the extended warranty but I do get insurance. Considering how many times I've used it, it's been worth it.

Trump said:
i use to work on LCDs. Basically the clean room wasn't that clean when they were putting on the polarized layer. There is not anything practical you can do to fix it.
Anyone know who the OEM for the LCDs are?
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No this is a QC issue. There are gaps between the metal bezel that surrounds the glass and the rubbery material that covers up the sides of the phone. The dust/lint that got under my screen was definitely from the device being in my pocket.
I solved this by getting a nice case from T-Mo ($35 but it's sexy) to cover the exposed area. Haven't had a problem since.

I was going to get a mytouch 4g to play with until the nexus s came out. I played with one at t-mobile store and nothing really impressed me. After reading the mytouch 4g thread it sounds like HTC is still making crappy phones. Sounds like the same N1 issues all over again. We used hairdryer to heat up the glass then press the screen back down. I had to do this will all three of my N1's.

shep211 said:
I was going to get a mytouch 4g to play with until the nexus s came out. I played with one at t-mobile store and nothing really impressed me. After reading the mytouch 4g thread it sounds like HTC is still making crappy phones. Sounds like the same N1 issues all over again. We used hairdryer to heat up the glass then press the screen back down. I had to do this will all three of my N1's.
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Crappy phone? It's one of the best Android phones out right now. There are a FEW people having issues. Happens with every cell. Guess the MT4G isn't for you. I'm loving it!

I also have found a spec of dust it doesn't bother me but I'm worried that it'll get worse over time
Sent from my HTC Glacier using XDA App

I have the tiniest, most annoying lint particle underneath my screen. As of now it is located far left. Seems as if it could make its way to smack dab in the center of my screen though. Kinda sucks but its so tiny you only notice it in full contrast to a white background if you really focus.

a single grey speck of dust in the top right corner, near the clock. Thought it was a dead pixel, but its there even when the phone is off. can only see it if I look really hard into that spot

Dealextreme Digitizer replacement= success

I ordered the digitizer from deal extreme that was around 30 bucks, it took about 15 days from the day of purchase to when it showed up at my doorstep in oklahoma. Coming from Hong Kong thats about average I think.
The digitizer itself is indistinguishable from the original HTC one, the replacement was not easy but it only took me about an hour and a half. If this was my first phone repair ever it'd probably have taken me 4 hours or so. If you have all the proper tools and have dissasembled a phone before it should be fairly easy and quick. The worst part is that the digitizer is glued to the frame on the nexus with firm pressure I popped the stock one out and replaced it with the new one using loctite brand superglue to affix the new one.
All in all I highly recommend this digitizer and if you have the tools and the time do it yourself I couldn't bring myself to pay someone over 100 bucks to fix my phone.

Cheers for the info, I bought one from eBay which looked identical in the picture. However when I received it, it lacked the bottom buttons and top curve meaning I had gaps at both the top and bottom. Long story short I need to purchase another in the coming weeks and was looking at this one, thanks again

Forgive my extreme noobness here, but digitizer - is it the thingy that's responsible for registering touches on the screen?

DarkDvr said:
Forgive my extreme noobness here, but digitizer - is it the thingy that's responsible for registering touches on the screen?
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Yes it is. Its top part of the screen that you touch and that part that gets scratched/ broken when people drop it.

Cool!
any change in responsiveness over stock?

ROM_Guest said:
Cool!
any change in responsiveness over stock?
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It seems to be more responsive than the stock one but I bet when the other one got cracked it lost some response so I don't have anything good to compare it to now.

dowmace said:
It seems to be more responsive than the stock one but I bet when the other one got cracked it lost some response so I don't have anything good to compare it to now.
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This doesn't fix the multitouch bug does it?

very nice to know its not too expensive to DIY

player911 said:
This doesn't fix the multitouch bug does it?
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No it does not.

Just wanted to let you guys know
Tonight I replaced the S-LCD for my N1 with an ebay one, and the speaker with an ebay one too.
It was stressful because there was always the chance you could break it. Thankfully it was a success* and I did spend a couple hours applying new BSE and Clarivue protectors too.
Phone feels like new (its only 2 months old btw...) hehe
N1 is a great developer phone truly. In all aspects of the word. I see it now!
*did scrape my bottom "U-cover" ..the one which has the HTC logo. A little teflon peeled at the edge with the plastic pry tools (they're really not too strong though and wore quickly i might add. Recommend using a guitar pick like i saw one guy use on the online videos).
Anyways, short of buying a replacement of the $11 part, I'm really please with this phone

Is it possible to swap the AMOLED screen with an SLCD screen or are there actual hardware differences between the two models preventing that swap?

OJ in Compton said:
Is it possible to swap the AMOLED screen with an SLCD screen or are there actual hardware differences between the two models preventing that swap?
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Good question. I was going to say "No, because I read it somewhere on the forums that you can't" , but then I found this thread:
http://androidforums.com/nexus-one/...ny-way-backup-wipe-before-sending-repair.html
Turns out the guy sent his AMOLED N1 to HTC to get repaired, and that they changed it with an S-LCD without changing his scratched digitizer.
I'm guessing that they are cost effective and mindful with warranties, so I doubt that they would have changed the whole Mobo for S-LCD functionality.
Again, this is just heresay and postulation.
"Got jacked.. 180 euro and all they did was replace my cracked Amoled with an SLCD... the blacks and gradients on the SLCD are awful. I was told the cover glass came together with the amoled. Mine is a little scratched so that would have been worth the extra $$. I had gone online to look around and found out after I prepaid that the front glass and the amoled are completely separate. My prepaid receipt just stated repair screen... so I could not go after them for not swapping my front glass. Anyways rant over. Very happy to have the phone back but it is not the same without the amoled."

OJ in Compton said:
Is it possible to swap the AMOLED screen with an SLCD screen or are there actual hardware differences between the two models preventing that swap?
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Hey bud,
I thought about this yesterday, but short of a definitive answer coming through from other devs, i thought I'd offer to mail you my S-LCD (pre-replacement one, with some minor humidity damage, only viewable at an above 39 degree angle)...to you for free* (just paypal me the shipping. It'll probably be like $5 by weight). Let me know.

[Q] i think my screen is defective.

My screen looks amazing, all the colors look well saturated, etc no ghosting that i know of. but there is one issue.. whenever i press on the right bottom corner the digitizer actually presses on the LCD and makes that weird magnitized look when you would press on a new TV LCD or laptop LCD.. if you have a laptop or new tv you should know what i mean lol. This exact thing happened on my old HD7 with the same size screen. i seem to have problems with phones with 4.3" screens lol. ive had every mytouch phone from htc and the g1 and none have had this problem. even my atrix didnt have this problem and its a piece of poo.
Does anyone else have this issue? i mean its not a HUGE issue since you never really press down the right bottom corner but still. it bugs the crap out of me knowing its there. i would hate to send it back and wait weeks without a phone too =/ i bought it from ebay for $270 used with scratches lol so i wonder if they dropped it or something.
another weird thing is when i take it out of the battery case the problem is even worse because the phone case is kinda loose so the screen pushes into the case? i might buy a case mate case and see if it stops the problem..
also, where the problem is.. the screen colors are still perfect. its just when i press in that area. id be fine with it if the problem didnt get worse. it did on my HD7 though

Just the way its made unfortunately. Case isn't gonna make a difference. What worked for me (not completely. gone but significantly reduced) was put a little piece Of paper in the case is that corner and ever since I haven't seen it. You have to press pretty hard to see it. Hope that helps.
Sent from my Sensation using XDA App

ikrispyyy said:
Just the way its made unfortunately. Case isn't gonna make a difference. What worked for me (not completely. gone but significantly reduced) was put a little piece Of paper in the case is that corner and ever since I haven't seen it. You have to press pretty hard to see it. Hope that helps.
Sent from my Sensation using XDA App
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thanks for reply. glad to see im not the only one with the problem though! i will have to try it, just a small piece on the right side or what? well i thought the case would work because it has part that cover the front. i know it wouldnt make the problem go away but it would make me or other people no able to press there.
http://casematecdn.shopvisible.com/getDynamicImage.aspx?path=htcsensationPOP-WHT2.jpg&w=385&h=385

No problems for me. Try contacting the guy you bought it from, the ebay seller.

arzbhatia said:
No problems for me. Try contacting the guy you bought it from, the ebay seller.
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well he put the phone is in "fair condition" so im sure there isnt anything i can do about it xD probably send it back to tmo but i dont feel like waiting over a week to get my phone
this is what i bought http://www.ebay.com/itm/230710086476?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

"DO NOT ACCEPT IF SEALS BROKEN" seals are broken

I just got it from Amazon. The first thing I thought when I got it was "wow, it's not even wrapped in plastic. someone can just open it without leaving any mark." I turned the box upside down to see what's underneath it, and there were two broken seals. They read "DO NOT ACCEPT IF SEAL IS BROKEN."
I opened the box and checked everything (without turning it on), but I was not able to find any flaw. I even saw an unboxing video on YouTube to compare, and everything seemed exactly the same.
So I have a choice to make: keep it or return it.
If I return it, I have to either wait until Monday to get it shipped or go to a store tomorrow. If I go to store, I end up spending more than $50 additionally due to tax.
If I keep it, well, I have it now.
Well I obviously wanted it as soon as possible, purchasing it on the day it became available. So I don't know what to do. Do you guys think it will be fine to just use it? I guess I can still return it any time (is it for a month for Amazon?) if it turns out to have any flaw, and because I really want to keep it, I feel like keeping it.
What do you guys think?

Well amazon do tend to break the seal to make sure everything is in there, happened to me a few times but as long as it works I don't bother with it. Zedomax had made some unboxing videos and his device also had seal broken but worked fine so if it works then I think you should be alright
Sent from my GT-I9100 using xda premium

qnfauf said:
I just got it from Amazon. The first thing I thought when I got it was "wow, it's not even wrapped in plastic. someone can just open it without leaving any mark." I turned the box upside down to see what's underneath it, and there were two broken seals. They read "DO NOT ACCEPT IF SEAL IS BROKEN."
I opened the box and checked everything (without turning it on), but I was not able to find any flaw. I even saw an unboxing video on YouTube to compare, and everything seemed exactly the same.
So I have a choice to make: keep it or return it.
If I return it, I have to either wait until Monday to get it shipped or go to a store tomorrow. If I go to store, I end up spending more than $50 additionally due to tax.
If I keep it, well, I have it now.
Well I obviously wanted it as soon as possible, purchasing it on the day it became available. So I don't know what to do. Do you guys think it will be fine to just use it? I guess I can still return it any time (is it for a month for Amazon?) if it turns out to have any flaw, and because I really want to keep it, I feel like keeping it.
What do you guys think?
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Mine was the same, if that makes you feel better. Everything seems to be in order for me, too. Think I'll keep mine.
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.

UltimateAnas said:
Well amazon do tend to break the seal to make sure everything is in there, happened to me a few times but as long as it works I don't bother with it. Zedomax had made some unboxing videos and his device also had seal broken but worked fine so if it works then I think you should be alright
Sent from my GT-I9100 using xda premium
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Thanks, I didn't know Amazon sometimes did that. I am going to use it.

hchxoom said:
Mine was the same, if that makes you feel better. Everything seems to be in order for me, too. Think I'll keep mine.
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.
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I see. It looks like they do it on purpose then. I also don't know what those ring and rods are for haha.

hchxoom said:
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.
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The small ziploc seems to be delivered, I've seen it on several unboxing videos on Youtube.
I think it's containing replacement "tips" for the S-Pen, according to page 38 in this manual (in Swedish, but I think you get it anyway :fingers-crossed you can replace the tip on the S-Pen.
Edit: You can see the ziploc in this video - http://www.youtube.com/watch?v=f2LhHcbTsz0&feature=player_detailpage#t=46s

Pinnacle74 said:
The small ziploc seems to be delivered, I've seen it on several unboxing videos on Youtube.
I think it's containing replacement "tips" for the S-Pen, according to page 38 in this manual (in Swedish, but I think you get it anyway :fingers-crossed you can replace the tip on the S-Pen.
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Haha, I don't know Swedish, but you are definitely right.

yeah hes right. i actually tried to pull it out and i lost it haha, thank god they gave me 5 more!

I got mine at Best Buy for in-store pickup today and immediately noticed that 1 of the 2 seals was broken. Asked them to go get me another one and both seals on it were still intact. Not sure what's going on here, lol

aimfire72 said:
I got mine at Best Buy for in-store pickup today and immediately noticed that 1 of the 2 seals was broken. Asked them to go get me another one and both seals on it were still intact. Not sure what's going on here, lol
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VERY ODD indeed! Mine also purchased from Worst Buy had one of its two seals broken but everything was as new.
Why do you think this is?

Jumping in with a 'one of mine was broken from Amazon' as well. That's less of a problem for me than their new shipping company just leaving my tablet outside the door to my apartment. Apparently 'signing' is too much trouble for them. Never thought I'd miss UPS

My G'Note 10.1 came wrapped in the plastic. You can see in this video when I opened the tablet, but then again maybe because it's the 3G version.
Sent from my GT-N8000 using xda premium

MrJinx said:
VERY ODD indeed! Mine also purchased from Worst Buy had one of its two seals broken but everything was as new.
Why do you think this is?
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I don't know, the girl working the pickup counter suggested it could've happened during shipping... I think more likely an employee started to open it and then changed his/her mind, lol

Could have been a demo....

I wouldn't worry too much about it. That happens sometimes on Amazon. I think they are checking to make sure the proper item is in the box.
As long as the tablet has all of its original protective plastic on it and functions properly it is likely unused.
Sent from my GT-N8013 using Tapatalk 2

Please change the title of your post to lower case. There was no need to shout this. Thanks.

I returned the broken seal one to Amazon and they overnighted me a new one!! Seal was intact on the new one.

hchxoom said:
Mine was the same, if that makes you feel better. Everything seems to be in order for me, too. Think I'll keep mine.
I did get a small ziploc that hold a small metal ring and several small black and white plastic rods, but haven't figured out their purpose, yet.
Click to expand...
Click to collapse
The ring is for you to tie York wire and the rubber stick is fir you to change the S Pen Lead .

Hey guys. I'm glad to be a member in the forum.
I just received my first tablet/android device; the grey 32 GB Note 10.1 from Amazon. It came in a plain cardboard box with no Amazon markings except for the text on the return label reading: "Amazon Fulfillment Services, 172 Trade St. Lexington, KY 40511" No packing slip and no padding/popcorn. The actual product box (slightly scuffed) had both product seals broken and says "16GB" on the lid's top in the lower left corner but the a white sticker on the side of the lid says 32GB.
Does any of the above sound strange? I think I'm going to return it unless you guys suggest otherwise.

Changing blue housing to white?

I'm just curious about how I might go about changing the pebble blue housing to the white housing, if I were to purchase the parts somewhere. I've tried locating people in my area who might be interested in trading with me, but it's been futile. Obviously, I wouldn't be tearing the phone apart by myself, but does anyone know of any places that might do something like this, like Best Buy/Geek Squad?

I think it's probably impossible to change anything other than the backplate. And if it was possible it's probably a lot of expensive work that's not worth it.

Geek Squad would not have the slightest clue on how to go about that. I'm basing this off of the few times I've had them try to do anything. Their best advice was "battery pull, reboot." "What do you mean it's not fixed!?"
I'm assuming the front bezel would come off minus the screen, but turn your phone and look at the buttons, and the side bezel. All blue. It's just too much to easily replace. My .02
Sent from my SCH-I535 using xda app-developers app

I appreciate the replies, although I was crossing my fingers for some good news. But I definitely thank you both, regardless!

Nit3mare said:
I'm just curious about how I might go about changing the pebble blue housing to the white housing, if I were to purchase the parts somewhere. I've tried locating people in my area who might be interested in trading with me, but it's been futile. Obviously, I wouldn't be tearing the phone apart by myself, but does anyone know of any places that might do something like this, like Best Buy/Geek Squad?
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I think I would try to sell it on Ebay for all I could get and then use the money to get a white one. You'd probably have a lot more reliable phone in the end this way. You're looking at some major surgery to do the front cover, IMHO.

You can replace the battery cover, and they have screen covers that will change the color on the front, if you're willing to go that route. http://forum.xda-developers.com/showthread.php?t=1822228

ur better off selling the blue one on ebay and turning around and buying a white one

The home button and battery cover would be cheap and simple however the front part would be expensive as I believe the colored part (under the glass) is part of the digitizer and screen which is over $100 for a replacement.

I didn't realize that the colored screen protectors were available, I may just have to give those a go! And as far as selling it on EBay goes, I most certainly would. My only problem being, that I don't have a phone I could use in the meantime!
Sent from my SCH-I535 using xda app-developers app

do what I did
I got Verizon to send me an S III for free, because I had gotten 6 Nexus warranty swaps, all with the dreaded purple screens
I asked for white.
I didn't really want white, about 10 minutes after I ordered it I realized this.
I called back and they already sent me the phone. I was kinda pissed....
SO when it arrived, I called back. "You sent me the WRONG color!" :laugh:
lol I'm getting my blue one later today. They already make enough money and get enough from me every month!