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I recently had a problem with my 1st Touch Pro with image ghosting/ burn in and ive just had it replaced. Now the same problem is happening with the new device. The problem only seams to happen with custom roms being used on the device. If i re-flash my phone back to the default/stock rom i get no screen problems at all.
Any idea why this only happens on custom roms and not the default/stock rom??
edit: ive attached an example of what i mean in image ghosting/burn in. Just in case some people wasn't sure what i meant by it.
More info?
Heya! What was the last ROM you had this problem with? Version info would be extremely helpful as I have heard that specific builds have some graphics bugs.
I've had that same issue as well on 2 different fuze's. Using various builds of EnergyROMs... However, after reflashing to stock and using it awhile, I'd get the ghosting on that too.
Anyone have any ideas?
Ehh my 2nd Fuze is doing this so I'm getting a replacement, and I'll just do the HTC ROM upgrade and keep WM6.1. I'm tired of it, and the landscape view also distorts the start menu icons 90% of the time.
Having flashed back to a stock rom, doing a hard reset... Playing with it for awhile... The ghosting is evident on it as well... I've also had where the bottom section of the screen will flicker quickly...
Anyone else?
I think it's a hardware defect. My first phone did that, and then after a few weeks, I had to get a warranty replacement because the screen eventually went completely black after doing it intermittently).
I've had both ghosting effects & occasional rapid flickering since I first bought the Fuze back in November. It's intermittent but happens most when the device is hot (either from use or simply being in a hot location). So far it always clears up after a while. This happened on the stock rom and every custom rom I've used so far.
I'm fairly certain it's a hardware issue with the Fuze/TP because the ghost will tend to remain there for a while even after a soft reset.
Hopefully my good fortune continues and it doesn't end up breaking permanently some day.
it is definitely a hardware issue.
I just received a "repaired" phone back from HTC today only to turn it on and find the same problem. I had to call again today and complain...and the only thing they could do for me was ask me to send it in again....so pissed.
I literally got 5x FUZE replacements and each had this until this last one I've gotten...!
Vid: http://www.youtube.com/watch?v=fFb4bQomqPw
Thx
JFlitt
JFlitt said:
I literally got 5x FUZE replacements and each had this until this last one I've gotten...!
Vid: http://www.youtube.com/watch?v=fFb4bQomqPw
Thx
JFlitt
Click to expand...
Click to collapse
were they replaced through HTC or ATT?
I am on my third Fuze.
First day when I upgraded to Fuze the screen started doing this. So I took it back to AT&T for replacement. On the drive back home screen on second device started doing exact same thing. Took it back and got yet another replacement. This one works, but I have seen it happen once or twice in the 3 or 4 months I've had it.
AT&T also told me when I got this phone that it was the last exchange I could make for the 90-day exchange. If I had another problem I'd have to send this back to the company. WTF is that all about? You're going to inconvenience me because you keep giving me bad eggs? At least this one works right.
Is anyone with a Touch Pro having the same issues? Or is it all just us AT&T customers?
I have an O2 Xda Touch Pro. The only symptom I have that remotely resembles the ones listed here is the flickering at the bottom. But, in my case at least, the flickering is caused by a particular shade of gray displayed in Opera...and that's the only time it happens. So, again for me, it seems to be a software issue.
Drew
Flickering is another side affect that mine occasionally has... just in the bottom 1/5th or so of the screen... Most easily seen when in landscape mode in messaging.
those are all hardware issues too, its just only being displayed because that certain shade of grey is whats making it visibly noticeable.
Well, we'll see if replacement number 4 has the same issues soon...
They actually offered me a BlackBerry Bold/9000 as a replacement phone like it is even in the same universe.
Hardware differences?
Anyone with a buggy Fuze want to post the part number / sku number etc...? Maybe we are looking at a bad batch or a bad but unannounced hardware version?
I had this too on energyrom, I allways passed it off as a touch flow 3d opengl issue which would draw to the screen.
But thinking about it, it does occour when the device is hot, and the screen flickers also.
But It allways goes away after a soft reset for me.
Vodaphone UK TP
I have this problem too :/
Well, I just got my replacement, and it is doing it as well. I'll post some screen shots of it later on today.
Anyone want to tell me what numbers we want/need?
Hey Guys,
An old-school alpha-geek, I started on a Radio Shack TRS-80 model 100 (Holy cow I should have kept that) and most recently an iPad 3G. I lead with this factoid only to suggest that I am comfortable with touch screen GUIs. -{)}
With the stock ROM my brand new G Tablet , Screen tapping does not register 20% of the time. Specifically when I press my finger on an icon it often does not launch.
This did not change with the "status update" Viewsonic pushed.
Is this behavior something I should get used to or should I expect a Vegan, tnt, etc ROM flash to rectify?
TIA!
Bill
mildness said:
Hey Guys,
An old-school alpha-geek, I started on a Radio Shack TRS-80 model 100 (Holy cow I should have kept that) and most recently an iPad 3G. I lead with this factoid only to suggest that I am comfortable with touch screen GUIs. -{)}
With the stock ROM my brand new G Tablet , Screen tapping does not register 20% of the time. Specifically when I press my finger on an icon it often does not launch.
This did not change with the "status update" Viewsonic pushed.
Is this behavior something I should get used to or should I expect a Vegan, tnt, etc ROM flash to rectify?
TIA!
Bill
Click to expand...
Click to collapse
see if Gojimi's calibration app helps?
http://forum.xda-developers.com/showthread.php?t=934500
mildness,
1. No, I would not call that normal. I do think my tablets work better with a firm press of the pad of the end of my finger than with a tap (aka, fingernail?). If it continues and you don't find a solution, I would look at return or swap options.
2. When I got my first tablet, which was way back in November, I barely could get the offscreen search/home/menu buttons to work. I was frustrated and tried everything. Then one day I installed another version -- not sure whether it was an OTA update or a ROM -- and suddenly it was fine!!!! Don't know why.
I know this doesn't "answer" your question -- but I hope I have given you ideas to work with.
Rev
My screen seems unresponsive when it is cold. That usually means right after I boot it up. Once it warms up it seems to work much better.
I didn't notice this when I first purchased it, back in the first week of November. But it was much warmer outside then, and I keep my home cool to keep costs down.
it2steve said:
see if Gojimi's calibration app helps?
http://forum.xda-developers.com/showthread.php?t=934500
Click to expand...
Click to collapse
Indeed, it's either this or a defective unit, better exchange it if cal doesn't change a thing...
P.S.
When calibrating, I noticed sometime it was not perfect, so sometime it need a few shot to be perfect, but if you do not see a difference then it's probably defective...
I had the same problem. Search my name and look for a post that I made including directions from another site on how to calibrate your screen.
I am at breakfast now or I would post the link. I was the same way you work and we're just about to return my G tablet. This fixed it 100%.
Just so that you know it is the right post it involves placing a blank calibration.ini file on your sdcard and sdcard 2.
Good luck!
Sent from my Droid CM 7 Chevy LV 1.25GHz using Tapatalk.
So my Sensation started freaking out after about a week of usage. First the lock screen was almost unusable, and then it took on the characteristic of being stupidly slow and stubborn. Fast swipes wouldn't register, and the carousal was all but non existent.
Anyway, I stumbled upon the HD2 forums and disabling auto-rotate fixed touch screen and lock screen issues for some peeps over there. So I tried it, and, alas! It fixed it! My touch screen now registers fast swipes! I even re-enabled auto rotate and it still works fine.
Just saying, this worked for me. Hopefully it can help someone else.
EDIT: Fast swipes are indeed back, but the stupid lock screen issues have returned as well xD. I've pretty much come to the conclusion that it sucks that T-mobile customers have to choose between the G2X or the Sensation for dual core devices, because the're both glitchy as hell. This is really beginning to frustrate me......
Did this work for anyone with issues?
Send your device back, that's a legit issue man. Don't even try to tough it out. Wish I could test this out for you, wait not really cause then I've have touchscreen responsiveness problems as well, but mine's been running soothe since launch day.
Sent from my HTC Sensation 4G using XDA Premium App
it would be nice if it was that simple. It is a strange issue and for a lot of people their phone starts working again all of a sudden, no problems at all, but it's only temporary. Its a coincidence that disabling auto rotate fixed it for you. Just like 20 other things in the big thread about what fixed the touchscreen for other users. Almost everybody's posted fix doesn't work for anyone else. Mine has started back working great too, but it messes u again. Always what i thought fixed it the first time, doesn't fix it the next time. It's gotta be hardware. If it was software, it would make perfect sense for a factory default to fix it. I haven heard of anybody having the issue when the phone was brand spanking new. If returning it to that state doesn't fix it, hardware is usually the problem. Unless, like i posted in the other thread, if a factory reset isn't actually setting it back to the exact settings it was at new. Maybe its not wiping everything. That's the only way i could see it being software.
I just got my TF about a week ago. I love the form factor, weight etc.
I have done nothing at all to the tablet. It came with 3.1 already installed. I simply added my appstore.apk and downloaded my free apps.
The problem is I am having to do the 10 second power button reset to get it out of screen off, multiple times per day. I read the info thread and saw someone suggest turning off the lock screen, which I have done. Nothing seems to help. I have even had it reboot while the screen is on.
Did I get a lemon? I bought it from newegg so I can return it if I have to. But I was hoping the rumored 3.2 update would help, but I don't want to risk exceeding the 30 day return policy.
Thanks!
That sounds like a one-off issue.
You could always try downgrading to 3.0, and then reapplying the 3.1 update yourself...
I would definitely take a look at what you are running in the background, especially any widgets or live wallpapers or task monitors or programs that update in the background. Including the Asus weather widget. Start out with nothing, then add stuff back in.
While I will try what you suggest, it still begs the question, why would home screen widgets cause reboots? I have been doing android since the tmobile G1, this kind of instability is unacceptable. I appreciate everyones feedback. It does seem as though the behavior I am seeing is not common.
mine doesn't have the stability problem
had it about two weeks now, only one burp where the apps were crashing. Running 3.1. Even when playing with some kernel modules I compiled for it the tablet seems quite stable.
random reeboots
my TF came stock 3.0 with the 3.1 ÓTA and have not had any probs coming out of sleep...I have had random reboots but mostly when I was watching video using mobo player
Dont rely on 3.2 fixes (although the update is coming)
just get a new one, update after that.
play it safe.
plus, live the excitement of opening a new tablet again
It was a nice feeling... Maybe return it and see if I can find the bundle with the dock.
Just got my new TF700. Major, major touchscreen issues. But these are weird... At first it looked very much like hardware fault but the more I try and use it the more I think its software.
First off, the left hand side not as good as the right hand side. Its first turn on was not usable and its been getting little better as the hours go by. 2 days in now. Done the normal re format, drain battery and also got it warmed right up with a good turn off also. ( Elec Blanket worked great for this controlled warmup ) Nothing has made a direct impact as some others have claimed on the whole Transformer range.
Ive had to take a video of what's happening. I've turned the developer options on to indicate when the digitizer detects the touch and also the indicator when the system responses to this touch. There is clearly a delay in when the system reacts to my touch. But sadly not as clean cut as this as sometimes the digilazer doesn't even sense my touch. Notice the left hand side not as good but still does work sometimes.
http://youtu.be/aslnYafGLf0
To me there is clearly a software issue with this delay. The system response times vary's heaps especially with 10 point touches. But at other moments its not detecting my finger at all... Ive read a lot of TF101 firmware upgades have created touches not to get detected also. Still software going on here ?
My issues with Asus and repair .... I brought this from USA and brought it to New Zealand over night. Big risk yes but it does have the Asus international warranty. 2 days after the invoice date NZ has to say it can be a repair only. I understand NZ doesnt have this yet but this is a huge kick for me as the turn around time is 5 to 8 weeks to repair my 2 day old product. They will import a new screen in but not DOA on receipt date. That hurts Asus but what if its your firmware ? Could it be fixed by the firmware first ? Its nice having a RMA number already as the NZ guys are great but I dont want to be their first TF700 to pull apart as it will never be the same.
I dont feel I can root it to test it some more as they might run away from warranty. Im stuck.... My first Asus product not been a motherboard and not happy with the evidence in front of me guys, please help me out.
Holy crap, that is ridiculous! Dunno what it might be, but I would try PM-ing that vid link to one of the Asus guys on XDA.
Kezzainc said:
Just got my new TF700. Major, major touchscreen issues. But these are weird... At first it looked very much like hardware fault but the more I try and use it the more I think its software.
First off, the left hand side not as good as the right hand side. Its first turn on was not usable and its been getting little better as the hours go by. 2 days in now. Done the normal re format, drain battery and also got it warmed right up with a good turn off also. ( Elec Blanket worked great for this controlled warmup ) Nothing has made a direct impact as some others have claimed on the whole Transformer range.
Ive had to take a video of what's happening. I've turned the developer options on to indicate when the digitizer detects the touch and also the indicator when the system responses to this touch. There is clearly a delay in when the system reacts to my touch. But sadly not as clean cut as this as sometimes the digilazer doesn't even sense my touch. Notice the left hand side not as good but still does work sometimes.
http://youtu.be/aslnYafGLf0
To me there is clearly a software issue with this delay. The system response times vary's heaps especially with 10 point touches. But at other moments its not detecting my finger at all... Ive read a lot of TF101 firmware upgades have created touches not to get detected also. Still software going on here ?
My issues with Asus and repair .... I brought this from USA and brought it to New Zealand over night. Big risk yes but it does have the Asus international warranty. 2 days after the invoice date NZ has to say it can be a repair only. I understand NZ doesnt have this yet but this is a huge kick for me as the turn around time is 5 to 8 weeks to repair my 2 day old product. They will import a new screen in but not DOA on receipt date. That hurts Asus but what if its your firmware ? Could it be fixed by the firmware first ? Its nice having a RMA number already as the NZ guys are great but I dont want to be their first TF700 to pull apart as it will never be the same.
I dont feel I can root it to test it some more as they might run away from warranty. Im stuck.... My first Asus product not been a motherboard and not happy with the evidence in front of me guys, please help me out.
Click to expand...
Click to collapse
The touch indicator has always been laggy. In actual usage, touches register pretty well.
Sent from my FHD porn machine.
jdeoxys said:
The touch indicator has always been laggy. In actual usage, touches register pretty well.
Sent from my FHD porn machine.
Click to expand...
Click to collapse
At times its not laggy at all on this tablet. Cheers,
Kezzainc said:
At times its not laggy at all on this tablet. Cheers,
Click to expand...
Click to collapse
What? I thought it was always laggy. (By touch indicator I mean the line drawing thing you enable in dev settings)
This sounds as nothing a good custom ROM shouldn't be able to fix. (Unlocked bootloader has been released today! )
My HTC One X 4.1.1 never has any lag at all. Asus TF300 has a little but not inconsistent like this. The very edge of the screen is the hardest to even work and pushing to maximise finger area helps. But its the not even seeing touches and a long swipes does not work as it cant stay locked on.... Pinch to zoom very crazy because of this.
But its looking like I am the only one which is saying hardware ?
**** Update : Wow this is a huge epic fail from Asus. My patience is fully coming to an end. Asus have not done a single thing for me on this fault that makes it unusable.
I have a software issue. Its very clear it is now. Lastnight I did another hardreset to try and get this .26 update. For the first time ever it worked, 100% worked on its first boot up. I had a really really happy half hour with it and man it felt good knowing I didnt buy the most expecince tablet dud on the market. But, I did a standby power once and Boom, back to its crap unusable old ways.
So 100% working after reset then one power down resets it to its old ways. When it did work for that 30mins its was 100% working.
Gary and Tien from Asus. These guys have both repied to me. They are not the big Asus people at all, they are just USA Asus. They havnt even done anything for me at all. A huge let down as they make themselves sound like they can help. My unit is a USA unit. They have not asked me to do any tests, offer me a test firmware or even a better video. Or ask what hardware versions I have, simple nothing and taking the piss of what they are offering to this advance community here. Not even an email saying the new update is coming out that may help.
The really bad part about this is its quite clear that the .26 update talks about upgrading the touch FW. Tien emailed me this morning saying they cant even give me a copy of this public released FW for me to fix my problems.
EPIC EPIC FAIL FROM ASUS.
What should I do everyone as im starting to think about getting on a hill a shouting this out to more than just this forum.
( first 'bad' forum post in my life like this )
Kezzainc said:
**** Update : Wow this is a huge epic fail from Asus. My patience is fully coming to an end. Asus have not done a single thing for me on this fault that makes it unusable.
I have a software issue. Its very clear it is now. Lastnight I did another hardreset to try and get this .26 update. For the first time ever it worked, 100% worked on its first boot up. I had a really really happy half hour with it and man it felt good knowing I didnt buy the most expecince tablet dud on the market. But, I did a standby power once and Boom, back to its crap unusable old ways.
So 100% working after reset then one power down resets it to its old ways. When it did work for that 30mins its was 100% working.
Gary and Tien from Asus. These guys have both repied to me. They are not the big Asus people at all, they are just USA Asus. They havnt even done anything for me at all. A huge let down as they make themselves sound like they can help. My unit is a USA unit. They have not asked me to do any tests, offer me a test firmware or even a better video. Or ask what hardware versions I have, simple nothing and taking the piss of what they are offering to this advance community here. Not even an email saying the new update is coming out that may help.
The really bad part about this is its quite clear that the .26 update talks about upgrading the touch FW. Tien emailed me this morning saying they cant even give me a copy of this public released FW for me to fix my problems.
EPIC EPIC FAIL FROM ASUS.
What should I do everyone as im starting to think about getting on a hill a shouting this out to more than just this forum.
( first 'bad' forum post in my life like this )
Click to expand...
Click to collapse
I've downloaded several touch screen test apps and I'm not seeing the issues you're experiencing. I have noticed that some apps perform better than others, but that's about it. I'm thinking that you just got a bad unit.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Dude, just return it for a new one if you still can.
Hey guys, dont want to bring this post up again but think I need to to close it off.
I have a fully working unit now. The .26 software update has fixed it completely.
I am pleased I stuck to my feeling of what it was. Fully credit to XDA again with getting this update as that really was weird it not on Asus's website for the guys who really did need it. I waited for the XDA Asus guys but sadly ended with no reply on my email asking for a copy of the update.
Kezzainc said:
Hey guys, dont want to bring this post up again but think I need to to close it off.
I have a fully working unit now. The .26 software update has fixed it completely.
I am pleased I stuck to my feeling of what it was. Fully credit to XDA again with getting this update as that really was weird it not on Asus's website for the guys who really did need it. I waited for the XDA Asus guys but sadly ended with no reply on my email asking for a copy of the update.
Click to expand...
Click to collapse
Hey, it's always nice to hear that a case actually went over to the "Resolved" bin for a change (and all that on a stock ROM update instead of the custom ROM I had put my stake on, hehe). I'd rather have threads like these revived for messages like these than the dozens of useless threads that are cropping up on XDA re-chewing regurgitated (and partly decomposed) matters.
I'm glad it worked out so well for you, and wish you all the best and a happy forum forum presence and participation in the coming future.
Sent from my ASUS Transformer Pad TF700T
The help that XDA provides is what led me to it in the first place. XDA is teh bestest. I'm thinking about a manual infinity update myself.
There should be a motto for XDA like "XDA: Where the awesome happens!"
Hi All,
I live in Australia and received my TF700 from the US yesterday. I charged it up and then attempted to do the initial configuration where it asks you to choose a language. However the touch screen does not appear to be working – it is not responding anywhere I touch so cannot continue past this screen. Have tried cold booting (power and volume down key) multiple times but no change. I am guessing it is DOA – or is there a chance it is firmware related? I am reluctant to send back to the US as it is going to cost a fair bit...
I am going to borrow a mates keyboard dock and see if I can continue past this screen with that and then hopefully install latest firmware. It is the only thing I can think of...
Does anyone have any suggestions?
Thanks
I've recently noticed another touchscreen "issue". Apparently, the digitizer is either incompatible with the screen resolution or just a software bug. When you scroll really really slowly, you can tell it's jumping by a few pixels at a time. When you fling though, it is completely smooth. This does not affect actual usage whatsoever but I do think its an interesting thing to point out.
le rustle face
Keion said:
I've recently noticed another touchscreen "issue". Apparently, the digitizer is either incompatible with the screen resolution or just a software bug. When you scroll really really slowly, you can tell it's jumping by a few pixels at a time. When you fling though, it is completely smooth. This does not affect actual usage whatsoever but I do think its an interesting thing to point out.
le rustle face
Click to expand...
Click to collapse
I can't reproduce that effect. Can you explain a bit more?
Mines seems to be too sensitive. I put my finger as close as I can put it to the screen and it activates whatever icon is under my finger. Doesn't annoy me only when I get near the bottom right of the screen and the panel pops up.
Sent from my LG-P999 using xda premium
Eroc162 said:
Mines seems to be too sensitive. I put my finger as close as I can put it to the screen and it activates whatever icon is under my finger. Doesn't annoy me only when I get near the bottom right of the screen and the panel pops up.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Good capacitive screen. You are electric, lol.
Hi Guys - thanks for the advice I appreciate it - however I decided to bite the bullet as I was dreading sending this thing back to the US etc... Anyway - so my touch screen was not working at all - so I borrowed a keyboard dock from a friend (lucky I had this option), and could then proceed to configure the device (using the keyboard of course). I then manually downloaded and installed the .26 firmware and hey presto it's a miracle - the touch screen now works perfectly! So it was a risk but I am glad I had a crack anyway. So hopefully no-one has the same issue as me but if so then this might be worth a try.
Thanks again for any feedback.
okantomi said:
I can't reproduce that effect. Can you explain a bit more?
Click to expand...
Click to collapse
1. Open up chrome.
2. Swipe down without lifting finger off.
3. Scrutinize the motions extremely closely while moving your finger as slow as you can.
You should notice multipixel (2 or 3) jumps.