Windows will not recognize my phone. - Captivate General

No matter what i do it will not recognize. I have reloaded the driver and i cannot get it to work. I want to go back to stock but can't get started

need a few more details. There are a few threads about this topic already, but if you have AWD launcher or Launcherpro active, Windows will not see the phone through Keis. You have to switch back to the Touchwiz UI and Keis will see the phone.
Hope this helps.

I rooted my phone last week. Then decided to do 2.2 ...when i went to do it my my pc would not recognize the phone. I finally got it to work by selecting mass storage in usb mode. I managed to get 2.2 loaded. Now i want to go back to stock before trying another rom. When i plug the phone to the pc it charges but the pc comes up as not recognizing the phone. When i do try to enter download mode by holding the volume buttons and putting in the usb the phone just boots.
thanks

I think i finally got it...i tried cleaning the contacts and it seems to be working! Sort of....its hit or miss....the other thing...if my phone shuts off the only way i get it on is by holding the volumes and power button and pluggin in a cable....what the heck is that about?

gpzjack said:
I think i finally got it...i tried cleaning the contacts and it seems to be working! Sort of....its hit or miss....the other thing...if my phone shuts off the only way i get it on is by holding the volumes and power button and pluggin in a cable....what the heck is that about?
Click to expand...
Click to collapse
Wow that's a new one. I too have had problems getting my phone connected in Windows. At first I never had a problem but after installing Kies Mini I have never been able to get my phone to connect properly. I'll work on it this week and post any suggestions to see we can get this figured out.

sola fide said:
Wow that's a new one. I too have had problems getting my phone connected in Windows. At first I never had a problem but after installing Kies Mini I have never been able to get my phone to connect properly. I'll work on it this week and post any suggestions to see we can get this figured out.
Click to expand...
Click to collapse
See if this will help http://forum.xda-developers.com/showthread.php?t=798365&highlight=patching

i'm not using kies. i have two of these phones. My wifes phone connects with no problem. I think its corrosion on the port as someone else on here described...phone is running well now but will only turn on by the three button method and plugging in a usb cable

Related

[Solved-BADUSB]I think I managed to brick this Captivate

I just got my Captivate last Friday. Hadn't done anything complicated with it, basically I just used "Unleash the Beast" to root and sideload the thing. Ended up with some sort of weird permissions issue going on with the SuperUser app that had been installed with it, I was getting permission request loops. So I used Odin to reset it. At this point there wasn't anything really wrong, USB worked and the device appeared to the computer. So I just rebooted the Captivate into download mode using adb reboot download and went on.
So later on I grabbed SuperUser 2.3.4(?) or whatever the latest one I found online was, loaded that to do adb pull /system/apps since I realized that Unleash the Beast just deleted everything and I honestly hadn't even seen what it removed yet on the phone itself besides the list on the web site. So after the backup I odin'd again and then grabbed the files from SuperUser 2.3.4 replaced the existing files in Unleash the Beast with it. Actually ended up working perfectly for a while.
I'd used the phone for a few days, no issues, finally got my 16GB SD card from my Raphael and inserted it, had been downloading apps left and right. Well all of a sudden the phone seemed to have it's USB stop working for anything but charging. I recall plugging it into a charger or computer when I first got it and it would ask if I wanted to mount the SD cards for use, then I would just see the battery indicator charging. and I'd toggled developer usb a half billion times trying to get access and fix it.
The computer didn't see it, device manager didn't even flinch(Win7 x64) like it normally does when you plug in and unplug a USB device. Tried it with another computer and same issue. So I rebooted into recovery mode and tried that, the first several times around nothing was detected. Well my finger slipped and ended up hitting the Clear user data and cache option in the recovery mode.
At this point when it boots up, i still dont have usb access, I'm stuck in a force close loop, I can't install apps, can't seem to get it to reboot into download mode via the key commands, and installing apps is impossible since browser and market crash on start.
I've spent the night rebooting and trying to get into download mode for odin, I used to be able to get into recovery mode everytime I tried, eventually I started to see an "uknown device" show up in device manager, which I googled some info from it and all I could tell was it was Microsoft's dummy driver for devices that couldn't be found. Another weird response, it seems to be beginning to hang on the charging battery thing from time to time now.
At this point, its been under a week and I'd trade it in. Except the thing is with enough struggling you can see the apps installed. Most of them were removed but Market Access and Superuser are still in the apps list, and I'm worried about AT&T spotting that, figuring out what I've done and rejecting the claim.
just under half the time now, it boots, the other over-half of the time I get the spinning "battery loading" icon that shows up before the battery thing gets loaded, but not spinning. It pops up, and disappears, from time to time goes to show me my battery status instead of booting, even when not plugged in.
I'd like to think I haven't tried everything? quite obviously i can't run update.zip files from my 16gb sd card since it gets mounted at /sdcard/sd, and I've lost the file browser to move anything around. I've tried rewiping but that doesn't do a thing.
I hadn't gotten to the rom manager stuff yet since I wasn't planning on playing with roms if at all. and at this point that doesn't appear to be an option anymore.
Any suggestions? I was getting to continuing to reboot it till the battery thing comes up 100% of the time then goto ATT and see what they say.
So long that you can get to download mode you SHOULD be good. When you plug in the usb..you need to pull the home dropdown..select usb and tell it to mount. I may be telling you what you already know but download mode is hold both volume buttons from the battery screen...one black screen...att screen...black screen and release pwer but hold buttons. I had problems with this so what I did was unplug the usb...volume buttons...hold power and see att boot screen...(plug in usb)...black screen...att boot...black screen and release power til u see download mode. You can use Odin and set back to stock from there normally.
If the PC is showing unknown device..you are kind of stuck til you fix the driver issue. Maybe remove and reinstall or something not sure on that but that's the first order of business. Go to the dev forum and try reinstalling from there. (One click Odin downloader has teh drivers)
If your phone boots or can get into recovery or download mode you are ok. I ran into the problem where I couldnt even power it on.
Well by now I know that download mode is the holy grail to get things fixed. Recovery mode, I used to be able to get to, but didn't show up. I'm wandering if somehow my USB port got shorted or something.
The drop down option to make it mount is why this all began, it disappeared and never came back.
Trying your steps specifically, first couple times would just end up back at the battery screen. I eventually ended up at recovery mode. Did I end up at recovery mode for releaseing early or late?
I've reinstalled the Captivate drivers a couple times now and tried clearing all past installs of it. Still unknown device. At the moment I have it in recovery mode, so I've rebooted my tower into Ubuntu(Which has the sdk, but never tested with it). Since I've kept reading that Linux doesn't need drivers. Well ./adb start-server and ./adb devices still show nothing...
I can grab a fresh computer that never connected to this thing to try, but I'm kinda doubting it will do this trick at this point. I'll download the odin w/ drivers on it and try that.
hmm.... just ran over to one of the computers here that had absolutely nothing to do with android on it, no drivers, no sdk, no software, nothing.
Went to
[STOCK ROM] Odin3 One-Click Downloader and Drivers(new user=no links)
Downloaded the Windows X64 drivers, installed and rebooted
Plugged the phone in after it rebooted and I'm getting
Unkown Device, I'd pull some info from the Device Manager, but all it is reporting is scewed due to it being a usb device and Windows installed dummy drivers.
All I've got left for testing is my brother's Win7 x32 laptop, granted all I've been able to try with here has been x64 so far. Also on the first computer I was doing all this with. The drivers DID work, they WERE installed and functioning. Previously I could ADB to my hearts desire and I've used odin before. I used the same USB port, used different USB ports, tried different cables.
I had some strange issues on mine. When I would try to go to download mode. All of my USB stuff (KB and mouse) froze up and I had to plug in via PS2. I had the unknown device issue and Not sure how I fixed it. I downloaded and installed the Samsung Kies program and I also downloaded the driver. Ultimatly after banging on it for a bit it worked..not a Unknown device but it was some king of...Gadget Driver or some stuff was messing with me. Try installing Kies and see if that does anything...also make sure you remove the drivers before installing. It acted really squirrly to me too tho. From what you say..it sounds like a borked driver. Im on 32bit XP and took it home to my 64 Vista and got it working whne the 32 was jacking me around.
Just had a chance to try with Kies real quick, I'm not so much thinking i killed my drivers but that somehow the cell phone changed it's id calls. I'm going to give it a shot with kies on a fresh Vista x32 system at work. I still can't seem to get it into downloader mode, but I'm getting more consistent with Recovery and getting the thing to boot back up. If I consider the Battery screens to be your blank screens then I can get it to go recovery or "normal" boot. But still can't seem to get download mode at all.
Up until recently, I didn't get Unkown device showing up even when the system was in "normal" boot. Before, originally it would only show up in device manager in recovery mode, and then it would be the unkown device.
Just out of curiosity could you spare the driver specs for your setup so I can compare? Like Date, Version, and any Hardware IDs? I'm wandering what hardware IDs this thing is giving off since windows wont show me.
Well not sure what suddenly happened. But after enough reboot--attempts, recovery mode is finalyl appearing on my office computer as SAMSUNG Android USB Composite Device. Win Vista x32, only installed Kies and download SDK(speaking of, adb still doesn't see devices). Just finished redownloading odin(wish i'd had a thumbdrive on me when i was at home) and am about to see if I'm going to be lucky by vista somehow.
If you still keep having issues find a way to short the phone out and tell at&t that the phone just got really hot and then turned off. They should replace as a bad unit and get you hooked up with a new one.
Sent from my FroyoEris using XDA App
jonscapri said:
If you still keep having issues find a way to short the phone out and tell at&t that the phone just got really hot and then turned off. They should replace as a bad unit and get you hooked up with a new one.
Sent from my FroyoEris using XDA App
Click to expand...
Click to collapse
Well that thought has occured, that and magnets lol
I think i might have found a clue to the cause. I think it was tied to the whole usb thing. When it appeared to show up at all first time around, i had tapped the menu button while in recovery. And the natural way I'd been holding it applied just a little pressure on the usb cable. Well I got the phone to finally show all the notifaction tab options for debug and storage when i held down the usb plug in the phone down a little bit. I'm guessing that the pins for power are fine but maybe the data pins, or maybe one of the data pins is loose and thus it's an unkown device since it's not responding correctly.
I didn't have time to finish trying to fix it at work, and i'm stuck in class now. I'm'a see if i can get admin access on my terminal here and download everything while the teacher does his orientation. Otherwise i think i can fix it once i'm home now.
=====EDIT=====
Well getting the phone into Download Mode was a bit easier with Ubuntu via ADB since I don't have to wait for Windows to load the driver. Then just rebooted the box into windows for Odin. Long painful story short, I didn't setup Rom manager to be able to undo my changes when the USB port went bad/inconsistent and didn't expect those changes to complicate the recovery without USB. So I'm making sure it's a rather provable issue and going down to ATT with it. 7 Days from receiving the phone, and I'm goin in for an exchange due to bad USB. Funny.

[Q] Volume Down Method Not Working for Odin

Just spent the last couple hours going through the rooting process, except for I never got the chance to flash CWM. The volume down button is not working to bring it into download mode. I know the button works when the phone is on, so it's not a mechanical issue.
I installed/uninstalled the Samsung drivers a handful of times, even grabbed the official file from Samsung's site. Restarted, didn't restart, ran Odin as admin and not, tried several USB cords, and several USB ports, and still nothing. I got it to go once, held til the COM port showed up in Odin, but then the phone randomly disconnected and got an error from Windows says drivers not installed correctly.
Any other ideas to try? I am coming from a rooted OG Droid, so it isn't my first time, but I am by no means an expert.
Thanks in advance.
Download terminal emulator and allow su permissions
Just type su, allow, restart app.
Type su, then reboot download
rolandpee said:
Just spent the last couple hours going through the rooting process, except for I never got the chance to flash CWM. The volume down button is not working to bring it into download mode. I know the button works when the phone is on, so it's not a mechanical issue.
I installed/uninstalled the Samsung drivers a handful of times, even grabbed the official file from Samsung's site. Restarted, didn't restart, ran Odin as admin and not, tried several USB cords, and several USB ports, and still nothing. I got it to go once, held til the COM port showed up in Odin, but then the phone randomly disconnected and got an error from Windows says drivers not installed correctly.
Any other ideas to try? I am coming from a rooted OG Droid, so it isn't my first time, but I am by no means an expert.
Thanks in advance.
Click to expand...
Click to collapse
The Charge is kind of touchy about download mode, I've noticed.
Here's what you can do.
1) Turn the phone off completely, unplugged off the charger.
2) When it is off completely, plug in the the USB cord and hit the volume down button at the same time. Hit the volume down button constantly many times until download mode finally kicks in.
ALTERNATIVELY -
You can download "Quick Boot (Reboot)" from the market. This will allow you to boot into Download Mode or Recovery straight from the app. Only if you're rooted though.
why not try another computer? also, are you using a laptop or a desktop. if you are using a laptop, make sure it is plugged into an outlet. (If on Vista or 7) Make sure your power settings are set to balanced or high performance (not sure if this affects USB ports but it may).
In addition to all that, what version of ODIN are you using?
I'll just tell you what I know works from experience.
#1: Turn the phone off and wait 15 seconds(it needs to completely shut off)
#2: Remove the battery
#3: Open Odin
#4: Plug the phone with no battery into the back USB port of your desktop(if you have a laptop just use any port)and while its plugged in just hold the Down volume control for a few seconds until a yellow triangle pops up on your screen but DONT let go until one of the rectangle ports in Odin turns yellow as well, then you can let go of the Down volume button.
If that doesn't work then I can't help ya D:
streetlightman said:
why not try another computer? also, are you using a laptop or a desktop. if you are using a laptop, make sure it is plugged into an outlet. (If on Vista or 7) Make sure your power settings are set to balanced or high performance (not sure if this affects USB ports but it may).
In addition to all that, what version of ODIN are you using?
Click to expand...
Click to collapse
I am using Windows 7 desktop so I'll check my power settings tonight.
Odin should be v1.3 IIRC. Laptop had the same issue which is also running 7 so I'll need to check settings on that as well.
Sent from my SCH-I510 using XDA App
Thanks for the other replies as well. Tonight will be attempt 2. Touchwiz is unfortuantely growing on me, but having the bloatware is really annoying me. Will probably run stock for a bit then flash gummy charged.
Sent from my SCH-I510 using XDA App
Got it working finally. Had to have the battery in the whole time otherwise it just kept failing.
I am now rooted and nearly debloated! Thanks for the tips.

Wont connect to PC and other odd issues

Ok, so I have been having a very annoying issue(s) recently with my SGH-I997R, ( Firmware version 2.3.3, Baseband version I997RUXKG3, Kernel Ver: 2.6.32.7-I997RUXKG3-CL366622)
This all started out of the blue about a month ago, I used to connect my phone to my PC all the time for transferring items via Mass Storage, and then on day when I went to connect it to my same PC, I got " USB Device Not Recognized". It will charge the phone but will not connect or show any option on the phone to connect. I have tried 2 Samsung cables and a generic Micro USB cable, No change. I tried connecting to my laptop, same issue. I re-downloaded the drivers from Samsung onto both my usual PC and Laptop, no change. Very very frustrating.
Other issues, I don't know if their related in any way but they all started at the same time.
a) if I place my phone in airplane mode i cannot get it out of that mode without rebooting my phone
b) if i shut my phone down (doesn't matter if battery shows 100% or 25%) I cannot get the phone to turn on without plugging in the USB cable.
c) When I leave my phone charging overnight and look at it in the morning, battery shows 100% but also shows "NO SERVICE" , I reboot the phone with the cable still connected, service restored.
IF anyone has had these issues Especially the connecting to PC issue, Please PLEASE help. I am going nuts. And of course this all happened 3 months after the warranty expired, so both Rogers and Samsung will not help without $$$$$.
have you tried to back up your data, take out any micro sd card and perform a factory reset under /settings/privacy/reset ?
or open it up and look inside for any problems like corrosion?
qkster said:
have you tried to back up your data, take out any micro sd card and perform a factory reset under /settings/privacy/reset ?
or open it up and look inside for any problems like corrosion?
Click to expand...
Click to collapse
I have done a factory reset numerous times from both the /settings/privacy/reset, and from booting it up holding the volume keys and doing a reset that way.
And I have had my phone since day one in a Ballistic Hard Core Series case, I take it out once a week to ensure its clean and free of dust/moisture (I work in construction so I try to keep it a clean as possible.) and my phone still looks like its brand new.
Thanks for the response though,
Update:
So just as an update for anyone out there who may be able to assist me with this very annoying issue, the Phone is still doing the same things, and since the last post i've also replaced the battery to see if for some strange reason it might help.
But to no avail.
As well I dont think i mentioned that this phone is rooted. I want to try unrooting it to see if that will correct the issue, but with not being able to connect the phone via usb to the computer, I have NO IDEA on how I can accomplish this. Any help???

[Q] MIUI Question, screen broke but still works

Hello,
Long time unregistered lurker, first time poster.
So I was using a nexus one for to long, had a friend root it and he slapped on what I was told was MIUI 9. I know it was MIUI but not confident on the version. It was released and I believe the most up to date version around the time ICS was first released. I had a black ice theme on the device that made menus blue and black, if that helps.
I dropped the phone and screen started bleeding colors and eventually went black. The touch response was still working without issue, but I cannot see anything. I'm trying to recover the pictures off it, and can hook it up to PC with USB, computer installs drivers and responds, however I dont get any new drives available on my PC.
I'm hoping someone has a screenshot of the prompt I would see on the phone to enable mass storage if it asks? Does MIUI prompt to turn on USB storage mode when plugged into a PC? I've honestly never done it with this phone before. Is there another alternative? Tried connecting microSD into adapter then into PC but it advises format and cannot read. Any help greatly appreciated!
Apologies if this is the wrong section :cyclops:
The developer mode for MIUI is on by default, so you should be getting in the USB debugging mode once you plugged it in.
Maybe you should try to do a dirty flash via the recovery mode. If it is still does not work....
Good luck.

phone repair with PC Companion, volume down doesn't work

I have a XZ, clean, nothing flashed or bootloader unlocked or whatsoever. I have the official Nougat installed but sometimes the phones is lagging suddenly. I had this in my Sonos app, in Runkeeper and it seems to be happening more and more. No problem so far, first let me reinstall everything. So I installed the lastest PC Companion and choose Software Repair. I asked me to turn off the phone, wait 5 seconds and then hold down volume down button and reattach to PC. I did this, but when reattach it, nothing happens. The led is green and slowly blinking(on for 5 seconds and then off or 5 seconds, and so on).
What is wrong here?
I assume, the factory reset is not as a hard reset as PC Companion does?
Nobody? The volume down does work while booted, so it looks like Volume Down isn't recognized when holding down and plugging it in. Or is this different for the XZ and is PC Companion suggesting the wrong instructions.
I have the same issue with both my XZ and my Z4 Tablet
olafd72 said:
Nobody? The volume down does work while booted, so it looks like Volume Down isn't recognized when holding down and plugging it in. Or is this different for the XZ and is PC Companion suggesting the wrong instructions.
Click to expand...
Click to collapse
Did you try in a different Pc maybe Driver wasn't installed correctly.
I did a repair it got till 30% and then got message says failed did the process all again and went to 100% and worked again perfectly.
Or try another USB port but if u gave another pc better.
Check and tell me.
Good call, tried on another PC and it worked first time.
fgar82 said:
Did you try in a different Pc maybe Driver wasn't installed correctly.
I did a repair it got till 30% and then got message says failed did the process all again and went to 100% and worked again perfectly.
Or try another USB port but if u gave another pc better.
Check and tell me.
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