Cell Phone Tracking - General Topics

I apologize if this has been asked before, but I am in a hurry to get a straight answer on this.
Is there any way to track a cell phones location by just knowing the cell number. My niece ran away yesterday with some other kid her age and they are planning to leave the state they live in. We reported the case to the police but they are treating it as a runaway case and not a missing person case, so they are no doing much. I know cell phones can be tracked through the 911 services now, but is there any other way legally or a hack of some sort to track a person by calling or sending them a message.
It is rumored that my niece is going to mexico which is not really an ideal place for a 16 yo girl, so you can understand why I am concerned.

good luck... and its a run away, shes not missing or kidnapped, and maybe she likes tacos?... but no, you cant do more than the police... plus you didnt even say what phone she has

Thanks for correcting my punctuation, cuz thats what I really needed. Maybe some one else a little mature can provide some helpful info.

Okay we spoke to the phone company which is pocket wireless in Texas. They told us that the phone's location could not be triangulated because they just cant do that. I was under the impression that all cell phones were mandated to be able to be tracked or at least triangulate their approximate position for emergency purposes. Some one please correct me if I am wrong.

das7771 said:
Okay we spoke to the phone company which is pocket wireless in Texas. They told us that the phone's location could not be triangulated because they just cant do that. I was under the impression that all cell phones were mandated to be able to be tracked or at least triangulate their approximate position for emergency purposes. Some one please correct me if I am wrong.
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Ouch. You should sue them. Tell em off or something. & I don't think its possible. I had my cliq stolen and they didn't.even raise a pinky in trying to find it. Tmobile btw. And you should warn a sherrif they seem more understandable than a waste of a costume you call an officer.
Sent from the Bermuda Triangle.

Depending on what phone she has they my not be able to track it. But almost all new phones have. Gps in them now. I got carjacked at gunpoint and left my phone in my truck and the police were able to triangulate it after some b.s. paperwork giving them permission to do so.
Had my truck back and intact within a couple hours. If I was you I would be at the police station harassing them to do it until they locked me up/threw me out or got off their asses nd did it.
Sent from my T-Mobile G2 using XDA App

armorized said:
Depending on what phone she has they my not be able to track it. But almost all new phones have. Gps in them now. I got carjacked at gunpoint and left my phone in my truck and the police were able to triangulate it after some b.s. paperwork giving them permission to do so.
Had my truck back and intact within a couple hours. If I was you I would be at the police station harassing them to do it until they locked me up/threw me out or got off their asses nd did it.
Sent from my T-Mobile G2 using XDA App
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This guys rite , the police can do it anytime with ease , but tend to not lift thier asses unless its somthing big
Sent from my HTC HD2 using XDA App

I figured it would be due to laziness. I spoke to a couple people in law enforcement and they said it can be done but its whether the police want to mess with it or not. I guess since it's not one of their family members, they dont want to bother with it.

das7771 said:
I figured it would be due to laziness. I spoke to a couple people in law enforcement and they said it can be done but its whether the police want to mess with it or not. I guess since it's not one of their family members, they dont want to bother with it.
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Good luck with that..!

Related

Sears never charged me for my G-tab . . .

I bought my G-tab online Nov. 1 via PayPal, received the tablet, and assumed the transaction went through. I just checked and they never took the money! The transaction expired Friday and is listed as "Canceled" now.
Anyone ever experienced this? I kinda want to call them to see why they didn't take the money. But, I kinda don't wanna tempt fate and look a $398.99 gift horse in the mouth either! LOL!
Thoughts???
It may sound strange and ethical, but I would call them.
call me whatever you like but I would most definitely not call them.
Sent from my ADR6300 using XDA App
Where have people morals gone. Do people not feel guilt anymore?
maccaw1 said:
Where have people morals gone. Do people not feel guilt anymore?
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Not that easily... if they called me about it that would be different, it was their mistake. call it karma for having such a piece of **** return policy... I'm going under the assumption that you bought it from sears online. if it was from an individual or something my morals might come into play
Sent from my ADR6300 using XDA App
maccaw1 said:
Where have people morals gone. Do people not feel guilt anymore?
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That's interesting considering you've probably intentionally voided your product warranty by making software mods using roms illegally ported from other devices. An probably side loade d hundreds of apks for which you didn't pay the developer and most likely skimmed from a wares or torrent site, or Applanet.net.
Sound like a huge case of situational ethics to me buddy. Pick a position. If you feel so much guilt about things, delete your xda account and keep it moving.
id let them know, personally. when you start taking an active role in karma, as another stated in this thread, then karma starts taking an active role in your life. ive had way too many run-ins with karma to tempt fate again.
but hey, thats just me.
aamon17 said:
That's interesting considering you've probably intentionally voided your product warranty by making software mods using roms illegally ported from other devices. An probably side loade d hundreds of apks for which you didn't pay the developer and most likely skimmed from a wares or torrent site, or Applanet.net.
Sound like a huge case of situational ethics to me buddy. Pick a position. If you feel so much guilt about things, delete your xda account and keep it moving.
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that's actually not even a valid argument except for installing non-paid for apps.
What you do to a device you own is your choice. You can flash anything you want to it if you choose....as long as you don't expect a warranty replacement if you screw it up. If I want to flash my toaster oven with the firmware from my microwave......more power to me. But when my toaster oven no longer works, it's my fault not the manufacturers.
Now getting a toaster oven you didn't pay for is a totally different argument (the original poster's).
Sorry OP, but it's called theft of a material item. You knew that you didn't pay for it, but are keeping it anyways. Of course, many companies tack on extra charges for services and steal from consumers, so it's a gray area. I guess if you look at it from the standpoint of "business is business" then it's fair. Dunno what to say.
Thanks for the input. All is well. I'm returning the device & will let them figure out what to do. Anyone in the Richmond, VA area looking for a clearance item, check the Virginia Center Commons Sears location later this week.
Good call... You are doing the right thing.... Why are you returning?
samielowe said:
Good call... You are doing the right thing.... Why are you returning?
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Thanks. I also have an Archos 101 8gb that I've been comparing the last week. Sticking with the 101 and awaiting the 2.2 update.
I can tell you have good morals, why else post that you got it lol.If you honestly intended on keeping it, you shouldn't or wouldn't have said anything to anyone.
Sent from my Sprint Evo using Xda app.
Yes, not calling them and taking a free GTab will help our economy. /sarcasm
It happened to me, I called to ask about my order being placed and available, shortly after I was charged. I had received my pickup email already, so I'm sure if I had picked up the order and said nothing, it would have not been charged.
In a perfect world, when you called to tell them about the error they should have said "we appreciate your honesty and we will not charge you because of it, consider this a gift". You win, and they win as you would be more likely to be a return customer.

How t-mobile screwed me (and maybe you) on the G2X

I've decided to completely abandon t-mobile and I plan to NOT pay my last bill and then fight them if it shows up on my credit report. Here is a quick summary:
1. When I got the phone, it was advertised as also running ATT 3G. That was a lie.
2. Phone also was advertised with FM radio. Not true.
3. t-mobile was never able to provide a working unlock code despite repeated attempts.
4. Phone had screen bleed issues. Went to store for replacement, but they were out of stock, so they told me to wait till after 14 days & call cust-serv for replacement. Needless to say this eventually came back to haunt me because now all they say is 'you only had 14 days to return it'!
5. Over the period of the next couple of months - I was shipped 4 empty boxes from t-mobile. Finally got one with a phone in it. Not only was it a refurb unit - it had the same problem as the original one I got.
6. I finally resorted to calling the corporate office and said I just wanted my money back for the phone and to cancel the contract. After 45 minutes of hassling the end result was that the only thing they would do is allow me to mail the phone to corporate headquarters and they would credit my account. Well guess what- I don't want anything to do with t-mobile so that is a no go. I told them if that's the way they plan to handle it then I will keep both phones & never pay the bill.
Lastly - I called LG directly to see if they would fix the phone. Making another long, sad story short - they will not. Their response is the 'screen is the type that will bleed like that - it's normal'.
I've never been so dissatisfied or disgusted with a business my whole life.
Not paying your bill is not a good idea. No technology is perfect. Plus everybody gets run arounds once in their life at any company. Sorry to hear about your experience, but not paying your bill will only create more hassle for you.
Sent from my LG-P999 using XDA App
unique77 said:
Not paying your bill is not a good idea. No technology is perfect. Plus everybody gets run arounds once in their life at any company. Sorry to hear about your experience, but not paying your bill will only create more hassle for you.
Sent from my LG-P999 using XDA App
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While I understand your point I'm not paying for something I didn't get either. Being a senior systems analyst I realize more than most that technology isn't prefect - but that has nothing to do with replacing a defective product. I'm prepared to deal with the hassle it could possibly create on my credit report as I've already spoken to a couple of experts including a CPA about what to expect and how to handle any potential issues that arise. While it might create more hassle for me at least I'll know I didn't just roll over and let them stiff me 100's of dollars. Frankly I will sleep better at night. Furthermore if more people were assertive like this perhaps t-mobile (and LG for that matter) would not be so quick to screw over the next guy. Everyone & their dog knows these G2X's were a) falsely advertised and b) most were defective right out of the box. What they should do is admit fail and offer recalls on all the phones. But why do that when they can just give run-around to customers? This attitude they have "like what ya gonna do about it huh? can't do anything can ya? just buy another phone if you dont like it" crap has got to stop and I for one will not be bullied by these a-holes any longer.
First off buying a phone from t-mobile to use on att is stupid.
FM radio, really is it that big of a deal?
screen bleed....I have it. And never see it except on boot up
As for the 14 days, you knew better and could have went to another store or just returned it all together.
As for the empty boxes. Well that sucks.
G2x with CM7 and faux kernel. NONSENSE!!!!
TechnoHippie said:
While I understand your point I'm not paying for something I didn't get either. Being a senior systems analyst I realize more than most that technology isn't prefect - but that has nothing to do with replacing a defective product. I'm prepared to deal with the hassle it could possibly create on my credit report as I've already spoken to a couple of experts including a CPA about what to expect and how to handle any potential issues that arise. While it might create more hassle for me at least I'll know I didn't just roll over and let them stiff me 100's of dollars. Frankly I will sleep better at night. Furthermore if more people were assertive like this perhaps t-mobile (and LG for that matter) would not be so quick to screw over the next guy. Everyone & their dog knows these G2X's were a) falsely advertised and b) most were defective right out of the box. What they should do is admit fail and offer recalls on all the phones. But why do that when they can just give run-around to customers? This attitude they have "like what ya gonna do about it huh? can't do anything can ya? just buy another phone if you dont like it" crap has got to stop and I for one will not be bullied by these a-holes any longer.
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good points, but again, not paying your bill does not impact T-Mobile or LG. But it will impact you. With today's credit situation, intentionally damaging your credit is not a good tradeoff. Why not file a complaint with the BBB or your Statue Attorney General. At the least, the tradeoff for you is better. First, you keep your credit score. Second, the companies in question will be required to respond. It will be an irritant to them....but, right now, you cannot hope to regain your money, your contract freedom or any other satisfaction. Being an irritant might be the best you can get.
BTW...I never saw any advertisement about AT&T bands. Be careful on this one...have written proof, or understand completely what you claim.
Good luck with that ... I personally wouldn't want a $100 phone bill or whatever amount messing with my credit score. Sure you can fight it, but that sounds like a hassle. Maybe better to just pay your bill, cancel your line, cut your losses and move on. You're gonna waste a lot of energy on this (already have it sounds like) and it won't profit you a thing except more frustration.
Just my 2¢ from experience.
tackleberry said:
First off buying a phone from t-mobile to use on att is stupid.
FM radio, really is it that big of a deal?
screen bleed....I have it. And never see it except on boot up
As for the 14 days, you knew better and could have went to another store or just returned it all together.
As for the empty boxes. Well that sucks.
G2x with CM7 and faux kernel. NONSENSE!!!!
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Click to collapse
You've missed the whole point.
alodar1 said:
good points, but again, not paying your bill does not impact T-Mobile or LG. But it will impact you. With today's credit situation, intentionally damaging your credit is not a good tradeoff. Why not file a complaint with the BBB or your Statue Attorney General. At the least, the tradeoff for you is better. First, you keep your credit score. Second, the companies in question will be required to respond. It will be an irritant to them....but, right now, you cannot hope to regain your money, your contract freedom or any other satisfaction. Being an irritant might be the best you can get.
BTW...I never saw any advertisement about AT&T bands. Be careful on this one...have written proof, or understand completely what you claim.
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I've already filed 2 complaints with the BBB and sent a scathing letter to my State AG, and I have a copy of several t-mobile ads saying it was a quad-band att 3G capable phone.
phburks said:
Good luck with that ... I personally wouldn't want a $100 phone bill or whatever amount messing with my credit score. Sure you can fight it, but that sounds like a hassle. Maybe better to just pay your bill, cancel your line, cut your losses and move on. You're gonna waste a lot of energy on this (already have it sounds like) and it won't profit you a thing except more frustration.
Just my 2¢ from experience.
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If it were to affect my credit score (and at this point I doubt they'll try that) it would be such a teeenee weenne thing on it I don't think it would hurt me hardly at all and I've already got a plan in place to have it removed should it it appear. The other option is to sue and of course that would cost more money and more time than this.
TechnoHippie said:
You've missed the whole point.
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No I didn't. You sound like a typical cellphone customer that is never satisfied with anything. Sell your phone and pay t-mobile and avoid the credit report crap. These people are just not worth it. Don't get me wrong Verizon screwed me many times but finally I have up fighting, used my brain got free **** out of them and ultimately won and left them.
G2x with CM7 and faux kernel. NONSENSE!!!!
TechnoHippie said:
If it were to affect my credit score (and at this point I doubt they'll try that) it would be such a teeenee weenne thing on it I don't think it would hurt me hardly at all and I've already got a plan in place to have it removed should it it appear. The other option is to sue and of course that would cost more money and more time than this.
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Hey if its important to you go for it.
tackleberry said:
No I didn't. You sound like a typical cellphone customer that is never satisfied with anything. Sell your phone and pay t-mobile and avoid the credit report crap. These people are just not worth it. Don't get me wrong Verizon screwed me many times but finally I have up fighting, used my brain got free **** out of them and ultimately won and left them.
G2x with CM7 and faux kernel. NONSENSE!!!!
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Well I think you did. I've had cellphones for 20 years and haven't had a problem before that I couldn't get worked out by talking to someone in customer service or at a store. Selling the phone and paying the bills and early termination fee means I'd be LETTING them screw me out of about $800 ...because they sold me a defective unit and won't a) fix it b) replace it with a working one or c) just give me my money back. If this is a 'typical cellphone customer experience' then I think WE ALL have a problem. I'm not giving these bozo's one red cent and if it means something pops up on my credit record for 3 days until I get it removed (as I said I'm ready) then so be it.
phburks said:
Hey if its important to you go for it.
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hahaha - well at this point I feel it's the principle of the whole thing. I've spent 18.5 hours on the phone with them dealing with this crap. My billing rate is $55hr I was thinking of sending them an invoice.
tackleberry said:
First off buying a phone from t-mobile to use on att is stupid.
FM radio, really is it that big of a deal?
screen bleed....I have it. And never see it except on boot up
As for the 14 days, you knew better and could have went to another store or just returned it all together.
As for the empty boxes. Well that sucks.
G2x with CM7 and faux kernel. NONSENSE!!!!
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Click to collapse
so, if you bought a new car and found that it had no radio, you'd be ok with that?
big price difference, but it's still the same thing.
crazythunder said:
so, if you bought a new car and found that it had no radio, you'd be ok with that?
big price difference, but it's still the same thing.
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dude...what he means is...not paying your bill over a radio...is stupid. You can't come out of this in a good way. You will lose.
Check you PM's. Before you jump ship, let me see if I may be able to assist you.
TechnoHippie said:
While I understand your point I'm not paying for something I didn't get either. Being a senior systems analyst I realize more than most that technology isn't prefect - but that has nothing to do with replacing a defective product. I'm prepared to deal with the hassle it could possibly create on my credit report as I've already spoken to a couple of experts including a CPA about what to expect and how to handle any potential issues that arise. While it might create more hassle for me at least I'll know I didn't just roll over and let them stiff me 100's of dollars. Frankly I will sleep better at night. Furthermore if more people were assertive like this perhaps t-mobile (and LG for that matter) would not be so quick to screw over the next guy. Everyone & their dog knows these G2X's were a) falsely advertised and b) most were defective right out of the box. What they should do is admit fail and offer recalls on all the phones. But why do that when they can just give run-around to customers? This attitude they have "like what ya gonna do about it huh? can't do anything can ya? just buy another phone if you dont like it" crap has got to stop and I for one will not be bullied by these a-holes any longer.
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I love it! I have to agree with you, these big corporations bullying, stealing, lying and taking advantage of hard working people has to stop...sadly very few people will or can fight back so they will keep doing it and getting away with it...but im glad you decided to stand your ground and fight for whats right! Good luck bud!
Sent from my LG-P999 using XDA App
OP, I completely agree with what you've set out to do. Companies like T-mobile and LG need to correctly market and manufacture their products, and respond better to defects and mishaps after they occur. I had to exchange my first G2X (which had HEAVY screen bleed and non-working wifi), but somehow lucked out on a good unit the second time around. The hoops I had to jump through to accomplish that exchange led me to lose a lot of respect for both companies, and even more so after reading some of the truly horrid experiences on this forum.
If T-mobile and LG had worked out a coherent exchange program, made accurate announcements of software updates (GB anyone...), and overall handled customer service better, I could've written off the G2X's problems as a normal consequence of being on the cutting edge technologically. Instead, I'm stuck pondering the inability of either company to own up to their mistakes and deal with them.
All in all, best of luck to you; I hope everything works out in your (and our) favor in the end.
crazythunder said:
so, if you bought a new car and found that it had no radio, you'd be ok with that?
big price difference, but it's still the same thing.
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I would have returned it within the proper legal time frame and been done with it
G2x with CM7 and faux kernel. NONSENSE!!!!
Appeasement is what spawned the reign of Hitler. I personally like this guy's spine in the matter. We need more people like him. He seems to understand his financial limitations and if he thinks he has the money & effort to spend then why not let him..?
We should all be doing the same as this guy if it wasn't for the economic restraints... that and this country has somewhat more pressing issues like corruption to iron out before we can get to consumer protection unfortunately.
Sent from my LG-P999 using XDA App

[Q] Lost My Sensation, HTCSense Website not working anymore?

I was at the gym yesterday and apparently I might have left it there by mistake, I went to the htc sense site to track it down but apparently they 'renovated it' and now you can't track it! Is there any way I can track it down after its lost (or stolen I guess)?
I downloaded Plan B but apparently it didn't install correctly or something because I didnt get any email yet (probably since there isn't any wifi where the phone is)
Quite a stupid move from htc to shut down such a good feature like that :/
Sorry for your loss, that really sucks dude. HTC did warn people they were going to remove that feature a couple of months ago. I rather liked it as well. The only other thing I can think of right now is, try having your service provider track it down using the phones gps. Sometimes it works. Good luck.
Sent from my HTC Sensation using xda premium
Well Im gonna go to the police station tomorrow, they SHOULD be able to track it down, but I highly doubt their efficiency -.-'
Thanks mate : ) Also, from now onwards, I'm installing Prey on every device I own!
Uh the police won't find ****. Call your carrier and find out the insurance company if sprint or Verizon its asurion or similar. I hope ya got insurance I don't think $6 a month is bad.
Sent from my Galaxy Nexus using xda premium
Vodafone doesn't track phones where I live, only the police do that. They are successful (sometimes) but not in my past cases haha.
Oh well, we'll see what'll happen.
R3dn0ze said:
Well Im gonna go to the police station tomorrow, they SHOULD be able to track it down, but I highly doubt their efficiency -.-'
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Because the police have nothing better to do than to look for your LOST phone...smh.
Avast. 'Nuff said.
Behold_this said:
Because the police have nothing better to do than to look for your LOST phone...smh.
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Really? By saying lost I was being polite. If I really just lost it at the gym it would be on the machine where I left it on, which it wasn't the next day. Whoever took it took off the sim card cos it wont dial and I had it charged an hour before gym so the battery should still be working.
So yes, still think its just 'lost'?
R3dn0ze said:
Really? By saying lost I was being polite. If I really just lost it at the gym it would be on the machine where I left it on, which it wasn't the next day. Whoever took it took off the sim card cos it wont dial and I had it charged an hour before gym so the battery should still be working.
So yes, still think its just 'lost'?
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Umm...YES!
R3dn0ze said:
I was at the gym yesterday and apparently I might have left it there by mistake
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Click to collapse
You left it somewhere, someone picked it up, YOUR FAULT! It's not stolen and whoever has it would not be prosecuted for picking it up. Maybe you should pay more attention to your $500 piece of technical equipment. Only a truly entitled person would believe that the police should take time away from investigating murders, kidnappings, and assaults, to find their phone. Is your phone that important? Is this what you are telling us?
Behold_this said:
Umm...YES!
You left it somewhere, someone picked it up, YOUR FAULT! It's not stolen and whoever has it would not be prosecuted for picking it up. Maybe you should pay more attention to your $500 piece of technical equipment. Only a truly entitled person would believe that the police should take time away from investigating murders, kidnappings, and assaults, to find their phone. Is your phone that important? Is this what you are telling us?
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Click to collapse
Maybe he should pay more attention but you cannot say it is his fault somebody took it and didn't give it to the gyms reception or to the police. I would do so if I found something lost. In my opinion they should track it because stealing is a crime too, isn't it.
Sent from my HTC Sensation using xda premium
R3dn0ze said:
So yes, still think its just 'lost'?
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Click to collapse
It's not lost, you just don't know who has it.
LLLeeo said:
Maybe he should pay more attention but you cannot say it is his fault somebody took it and didn't give it to the gyms reception or to the police. I would do so if I found something lost. In my opinion they should track it because stealing is a crime too, isn't it.
Sent from my HTC Sensation using xda premium
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Click to collapse
Thank god someone with an open mind found this thread :f
Anyway, there aint much to do for now I guess. Thanks guys
Maybe you're lucky. As I heard HTC maintainances the HTC Sense website at the moment. But if the thief is smart enough he knows he could easyly reset the phone and you cannot track it anymore. Did you write to the support about your problem?
LLLeeo said:
Maybe you're lucky. As I heard HTC maintainances the HTC Sense website at the moment. But if the thief is smart enough he knows he could easyly reset the phone and you cannot track it anymore. Did you write to the support about your problem?
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Click to collapse
Indeed I did, well I had a custom rom so maybe he'd find it difficult due to the different drivers that might not be compatible with what he's used to. Also, I contacted support and they said the phone can be 'locked' if I give them the IMEI and Serial Number, which I did. lets see what will happen!
R3dn0ze said:
Indeed I did, well I had a custom rom so maybe he'd find it difficult due to the different drivers that might not be compatible with what he's used to. Also, I contacted support and they said the phone can be 'locked' if I give them the IMEI and Serial Number, which I did. lets see what will happen!
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Click to collapse
Wouldn't the phone just be locked out? I'm also curious... if it was used in a different country/provider, would it work? I would assume it'd work since the chances of your provider blocking the IMEI in the entire earth would be unlikely! If so, the answers seem pretty straightforward as to what will happen lol. Either it'll get sold or just not be usable!
KAwAtA said:
Wouldn't the phone just be locked out? I'm also curious... if it was used in a different country/provider, would it work? I would assume it'd work since the chances of your provider blocking the IMEI in the entire earth would be unlikely! If so, the answers seem pretty straightforward as to what will happen lol. Either it'll get sold or just not be usable!
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Click to collapse
Nono HTC told me they will block the phone themselves, so apparently it should be unusable worldwide I hope!
If it is in the wrong hands then it has probably been torn down and used for parts at this point. It's become a growing trend around here with lots of aftermarket repair companies getting busted for being nothing more than chop shops...
Well, here's what they said after giving them my IMEI number
"Dear sir again, we are really sorry for what happened with your device and we apologize for the inconvenience regarding HTCSense functionality. We will enter your data in our system, and we will list your device as stolen one. As soon as somebody tries to contact us with this data we will notify the authorities.
Thank you for your patience and understanding. "

"Melt Down" in a BB brought to you by Verizon...

lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
This forum has actually made me feel bad for what the CSR's go through. I've always been more than polite to them (because who wants to help an asshole?) but I've silently resented them for not trying to be more sympathetic. Well I see why now, they put up with so much of peoples **** it makes them callous. I'm sure we have some members on this forum that are CSRs and I would love to hear some horror stories :laugh:
Thank you!!!! Lol. Its not always fun with some customers but they usually make for great stories down the road.
Sent from my HTCONE using xda app-developers app
I actually just got off the phone with Verizon to ask about International roaming plan options and asked about shipping date for the Note 3 for the hell of it.
The woman I spoke to was like 'Oh yeah, we have it'
I got excited.
Then she said 'It's available on 10/10 for pre-order'
Sadness ensues.
Oh well,..one of my friends said it as well as someone on the forum that the best part of getting a new phone is the anticipation. I've been having lots of best parts with all this anticipation!!
Only (6) more days until this amazing device is in my hands!!! I'll have all my accessories [static screen protector, Spigen case, 64GB Samsung Pro Micro SD] here sitting at my desk eagerly awaiting it's arrival.
We will be treated to some very Epic, Epic I tell you, tales of the stupidity and audacity of unreasonable consumers in the next 2 weeks.
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
"Well why aren't there any covers??
How am I supposed to protect my phone?
I am holding you responsible if I scratch my phone!!
What kind of Company are you??
I can't wait to move to another carrier
I want to speak to a manager
What do mean we can't call Samsung and get this fixed.
Do you know who I am
I spend "X" amount in this store every year
I need a Xanax
You just wasted an hour of my time
What do you mean I could have made an appointment
I have important business to do and I absolutely need this phone"
In my country........
Eventually police show up because a customer or 5 will call them even if the CSR's won't.
I have dealt with the same store for years now. They try to help as much as they possibly can and the majority of the customers appreciate them calling corp sprint and working stuff out. Maybe because its a corporate store or maybe because of the clientele. But Christ, some people are complete douche nozzles... Without any tack or situational awareness. But the CSR's at this store are definitely very understanding and courteous.
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
EDIT: Turns out they do have the black ones in stock after all. Sorry for the misinformation!
bigmout said:
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
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Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
grifter9931 said:
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
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Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
bigmout said:
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
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A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
grifter9931 said:
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
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Crazy... I just called and confirmed. They have them in stock -- including two of the stores the AT&T rep called this morning. Gonna see if I can pick one up after all. Cheers!
grifter9931 said:
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
Click to expand...
Click to collapse
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
b00mb00mchuck said:
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
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lol very small indeed...
grifter9931 said:
lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
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Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
RaptorMD said:
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
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Yeah there a few stories of people being .. people...
On the bright side my mom got her device and is a happy camper.Which ever CSR she dealt with was courteous and spent time showing her a bunch of stuff and filming it at the same time. Gave her a copy so she wouldn't forget any of the new things she was shown. She gave a $35 tip for their time. And bought the person a starbucks coffee.

I'm supper annoyed.

A friend of mine keeps asking whether he should buy a new note5, and then after a week return it but with a different note 5 still in new condition in the box. I keep telling him that he can't beat the system, and T-Mobile will smack his tushi the moment it realizes what he did. But he won't listen, so now I made this thread to see what you guys say. I personally never see employees check the imei on returns, but that's just me.
re: imei
helikido said:
A friend of mine keeps asking whether he should buy a new note5, and then after a week return it but with a different note 5 still in new condition in the box. I keep telling him that he can't beat the system, and T-Mobile will smack his tushi the moment it realizes what he did. But he won't listen, so now I made this thread to see what you guys say. I personally never see employees check the imei on returns, but that's just me.
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Haven't you guys heard about IMEI numbers yet? LOL
That's the first thing Tmoble checks to make sure its
the same as the original purchased phone's IMEI...
They do that not only to prevent fraud but but it's the
law regarding refunds, exchanges and repair.
Good luck,
Have a great day!
Needs to get insurance
Sent from my SM-N920T using XDA-Developers mobile app
I'd say go about your business, and don't think about it anymore. You did what you could, and he's a grown man. If he wants to play around with karma, stand back and let him.
helikido said:
A friend of mine keeps asking whether he should buy a new note5, and then after a week return it but with a different note 5 still in new condition in the box. I keep telling him that he can't beat the system, and T-Mobile will smack his tushi the moment it realizes what he did. But he won't listen, so now I made this thread to see what you guys say. I personally never see employees check the imei on returns, but that's just me.
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Click to collapse
I'm just going to weigh in my two cents first of all when a phone is purchased the imei is scanned and allows it to be used on the network once a return happens that same imei is scanned maybe it's not physically scanned it may just be auto filled from the receipt but the new phone will stop working and won't be activated because it was "returned" tell your friend to no try and scam companies like that they're not stupid and returns are done a certain way for this very reason and if he is caught he could face trouble with the law just be honest and tell him to buy a new phone and stick with it.
helikido said:
A friend of mine keeps asking whether he should buy a new note5, and then after a week return it but with a different note 5 still in new condition in the box. I keep telling him that he can't beat the system, and T-Mobile will smack his tushi the moment it realizes what he did. But he won't listen, so now I made this thread to see what you guys say. I personally never see employees check the imei on returns, but that's just me.
Click to expand...
Click to collapse
I hope this isn't one of those scenarios where the friend is really you. First off, why buy a new one when he already has a like new one? If it's a T-Mobile note 5, unless it's blocked for non payment or something the phones still under manufacturer warranty and T-Mobile will exchange it. The whole story sounds a bit fishy to me tbh.

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