[Help]PCs can't recognize HTC HD2 - General Questions and Answers

I searched forum, but can't find solution.
I connected my phone to three different PCs through a USB cable that comes with the phone (a HTC tag on the cable). The phone was charging when in connection, but none of them can recognized the phone.
All PCs have Windows 7 Ultimate x86, all Windows updates and Windows Mobile Center 6.1 installed. I had administrator privilege and I had Windows firewall and other software firewall (kaspersky Internet Security 2011) turned off when I connected the phone to PCs.
I also tried another method on one of the PCs (a Dell laptop): I connected the phone to the PC without Windows Mobile Center, then I installed Windows Mobile Center, during installation, PC was trying to installing a proper driver and searching it on Windows Update, and finally it showed a Window says "
device software driver was not successfully installed
unidentified device Xdevice unplugged
Click to expand...
Click to collapse
There is no unidentified device in Device Manager, as if the phone did not physically connect to the PCs.
I also tried "untick use faster data connection" option, still no go.

Related

Can't connect to Windows Mobile Device Center

I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -
1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device
NOTHING works!
When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."
Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.
HELP!
Did you install SP1 on your vista machine ?
My phone was syncning perfectly up until i intalled SP1 2 days ago.
I also tired the 3 things you did. Fortunately after the hard reset i discovered that the phone WILL syn using the BT connection, just not via usb
try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.
QuadDamage said:
try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.
Click to expand...
Click to collapse
Hmmm ... wmplayer.exe isn't running.
@rostol - no, i'm don't have SP1. it just says Windows Vista Home Premium.
I'll try to connect via bluetooth to see what happens. if you guys have any other ideas, I'm totally open.
Update: I can connect via bluetooth now, but still not USB. Grrrrr ....
I had a similar problem. I have ESET Smart Security and Vista SP1 installed and found that, with ESET's firewall actively filtering, I am unable to sync. I set ESET to not filter while the phone is plugged up and all is well.
try try try
try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way
speechless said:
try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way
Click to expand...
Click to collapse
which driver are you talking about? i don't see any flash on usb driver.
eyecrispy said:
I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -
1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device
NOTHING works!
When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."
Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.
HELP!
Click to expand...
Click to collapse
1. Keep the WM device connected.
2. Go to Start > Start Search.
3. Enter Device Manager or devmgmt.msc to launch the Device Manager window.
4. Look under the Network adapters node for Microsoft Windows Mobile Remote Adapter. If this is not present, skip to step 5. Otherwise, right-click Microsoft Windows Mobile Remote Adapter and choose to Uninstall.
5. Look under the Mobile Devices node for Microsoft USB Sync. If this is not present, skip to step 6. Otherwise, right-click Microsoft USB Sync and choose to Uninstall.
6. Disconnect and reconnect the WM device. The device driver for the PPC Phone will re-install and Windows Mobile Device Center will launch.
Did you try this?
Go to Start > Settings > Connections > USB to PC > Uncheck "Enable advanced network functionality"
Thank u
Thanks a lot Feanor, i was strugling a lot to connect my Diamond via USB and it would connect thru BT only its working perfect now after jus unchecking as u said though stupidly i reinstalled WMDC twice as suggested in a few forums thank u again
Donpharoah
I've tried everything on Win 7 machine, and it won't work. Phone is HTC TyTn Hermes 200. Don't know, what to do anymore...

WMDC doesn't create a new partnership on Windows 7 [SOLVED]

Hello,
After I created a new install of Windows 7, I'm not able to sync my Touch Pro.
If I boot on my previous Windows 7 installation (I kept it on the same computer), sync is OK.
I uninstalled (and reinstalled) many times WMDC, "PocketPC USB sync" and "Windows Mobile Remote Adapter" drivers.
There is some trouble : obviously WMDC doesn't recognize my device.
Both "USB to PC" modes are not able to start WMDC.
Any help?
If you have the Pro version, you should be able to run a virtualized instance of XP, and therefore set it up under as ActiveSync in XP. That is with the official release from what we trained on, 22nd is that date... This allows ANY program to run that was supported by XP 100%
I'm using Windows 7 on my laptop and PC, sync with TP no problem at all. I've done installation on few computers too and they are all good. Things that you might check:
- Check your USB Sync cables and/or your USB port, just to make sure
- Open Windows Mobile Device Center and delete all partnership, then reconnect back
- If possible, try to change your TP ID, so that Windows recognize different device.
Hope it helps.
To supratt93 :
Good idea I'm going to try this
To u2pop :
- I've 2 Win7 installed with a boot selector. Sync works with the forst one and not with the other one, so the cables and USB ports are OK.
- I have never been able to create a partnership. Win7 installed the drivers and WMDC never started. Something goes wrong with the installation of the drivers
- Sometimes I receive a message telling me about a problem with installed drivers (nothing about which device is concerned)
I solved my problem today:
After a reinstallation of the last chipset drivers of my Asus P5k motherboard and a reboot, WMDC started and allowed me to sync my Touch Pro.
I hope that will help someone!
I know that this is solved, however I had the same problem.
I reinstalled WMDC, etc.
In the end a simple swap of the usb port that the USB cable was plugged into and it solved the problem.

Microsoft Windows Mobile Remote Adapter Driver ERROR

Hi All,
I'm running Windows 7
1. Suddenly my Windows Mobile Device Center Failed to recognize my phone and connect to sync. After some troubleshooting I realized the "Microsoft Windows Mobile Remote Adapter Driver" Failed to work correctly Saying "This device cannot Start (Code 10).
I uninstalled the driver in the Device Manager and attempted to Search for the Driver again after a Restart, my phone was again found while attempting to Sync but once again during Driver installation it failed and gave the Exclamation Mark stating an issue and sure enough it is the Code 10 error again.
2. This exact same issue happens when attempting to Tether to use the Phone as an Internet Modem. The Network Adapter driver to Tether is "Remote NDIS based Internet Sharing Device" and it also doesn't install fine anymore. So no Tethering for me via USB.
Now, all the above happened suddenly while using the Internet Tethering with no issues. It simply disconnected and then that was the end of that.
Let me tell you to what Extent I went to try to get this to work. I re-formated my hard drive and re-installed Windows 7. And NOPE it didn't work. Windows Mobile Device Center is properly installed and that is when all the drivers are provided, during the WMDC installation. Once WMDC was installed, my phone was found, the Activsync feature and the Internet Modem feature, and the driver installation attempt happened, The correct drivers were found, but they just weren't Installed successfully as explained above. I'm currently browsing the internet using the Bluetooth PAN Internet Sharing, which works wonderfully with no issues.
But I really need to get the above two items working again, otherwise I can no longer connect my phone via activesync or better said WMDC for Windows 7 to Flash a New ROM.
Now so that nobody thinks it's a problem with my phone, I have three other computers where I can connect via WMDC and Tether via USB with no issues. But I'm having trouble with my Dell Inspiron 9300 which gave me no issues for Months until now.
I considered myself very computer savvy but at this point I'm really stuck!
Any help?
Thanks in advance,
Raudel
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Moved as not ROM Development.
avatar_ro said:
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Click to expand...
Click to collapse
The Windows Mobile Device Center that gets Installed is the one with Windows Update. So it must be the correct one with the Win 7 Drivers.
Thank you for your reply.
Any other ideas would be really appreciated.
Thanks in advance,
Raudel
i have the same problem with win7 and HTC touch2
i cannot solve the problem with HTC touch GSM everything is OK
any Help !!!!
I'm also getting this problem. It just began after a hardware upgrade. Microsoft remote adaptor cannot start. I have tried re-installing device centre numerous times and i cannot get device center to recognise my phone.
It works fine in disk drive mode however.
Edited to add that my device is recognised fine on other machines. So it is an issue with my PC. Interestingly my wireless usb adaptor won't work either.
I had a similar problem, found a solution online. There were some issues with Intel P55 chipset, it sync up immediately after BIOS update and reboot.
Hope this makes your day, best of luck.

[Q] No connection, syncing problem

Hi, I bought a HD2 through Ebay and didn't get the getting started CD. I installed activesync 4.5 on my XP and WMDC 6.1.6965 on my vista. Both computer do not recognize htc device thru USB saying unknown device for a few minutes then stops, tab says "one of the usb devies attached to comp has malfunctioned (USB not recognized)
Have tried :
1) USB to PC - unclicking faster data sync, hard resets, reinstalling WMDC and active sync
2) changing power options to usb to disable selective suspend
3) close zone alarm and window firewalls
4) taken out SD card
5) tried WMDC 6.0, active sync 4.2
5) followed this website hxxp:/pocketpcfaq.com/faqs/wmdc/services.htm and trialled the batch.
Batch said UPnP service name invalid so I installed uPnP tester from:
hxxp://download.cnet.com/Universal-Plug-and-Play-Tester/3000-2651_4-10504740.html
Batch file continues to say Windows mobile 2003-based device connectivity and windows mobile-based device connectivity as invalid, but i cant find a way to install/update these from microsoft website or through the web.
Note: when i install WMDC driver software installation successfully, under unidentified device.
Version T-mobile: OS 5.2.21892 (21892.5.0.89) ROm 2.13.531.1. (im in Australia if that makes any difference)
I want to be able to sync to a computer either xp or vista. Could it be my device or is my setup wrong? Thanks for help in advance
I'm having the exact same problem except with my Fuze running Tael Rom.
Help, anyone?

In MFC vc++ how to detect windows 7 phone is connected?

I am using rapi api and function to detect window phone connected to machine or not.
windows phone 5 is working fine with this.
but when i connected Window Phone 7 its not detect by my application even not detect in Windows Mobile Deice Center (WMDC),its connected by zune.
so please tell me how can i detect it in my application.
thanks i advance.

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