[Q] No connection, syncing problem - General Questions and Answers

Hi, I bought a HD2 through Ebay and didn't get the getting started CD. I installed activesync 4.5 on my XP and WMDC 6.1.6965 on my vista. Both computer do not recognize htc device thru USB saying unknown device for a few minutes then stops, tab says "one of the usb devies attached to comp has malfunctioned (USB not recognized)
Have tried :
1) USB to PC - unclicking faster data sync, hard resets, reinstalling WMDC and active sync
2) changing power options to usb to disable selective suspend
3) close zone alarm and window firewalls
4) taken out SD card
5) tried WMDC 6.0, active sync 4.2
5) followed this website hxxp:/pocketpcfaq.com/faqs/wmdc/services.htm and trialled the batch.
Batch said UPnP service name invalid so I installed uPnP tester from:
hxxp://download.cnet.com/Universal-Plug-and-Play-Tester/3000-2651_4-10504740.html
Batch file continues to say Windows mobile 2003-based device connectivity and windows mobile-based device connectivity as invalid, but i cant find a way to install/update these from microsoft website or through the web.
Note: when i install WMDC driver software installation successfully, under unidentified device.
Version T-mobile: OS 5.2.21892 (21892.5.0.89) ROm 2.13.531.1. (im in Australia if that makes any difference)
I want to be able to sync to a computer either xp or vista. Could it be my device or is my setup wrong? Thanks for help in advance

I'm having the exact same problem except with my Fuze running Tael Rom.
Help, anyone?

Related

Windows Mobile Device Center woes

I recently flashed my ROM from WM5 to WM 6. Thank you XDA. The problem I am having is now my Vista Computer won't connect with my MDA. Before the Flash it snyc fine. I uninstalled WMDC and reinstalled it and nothing. WMDC is aweful, Active Sync is great. Help maybe it is some kind of trick to get Vista to recognize it again with the new flashed WM6.
make sure you are using Active Sync. ver 4.5.....?
with some roms you have to uncheck the box "USB-PC" Found in settings/system/or sometimes found in connections,"USB-PC" and uncheck Enable advanced Network functionality. Then try and Sync
I can't use Active Sync with Win Vista. Any other suggestions..?
Then restore Vista to when it was working.
I'm also having trouble with Vista Ultimate (x64 and x32) and my Wizard (Octavoi's ROM)
It sees my device for a few seconds and then it closes.. The WMDC doesn't see my device at all...
The Event Viewer shows the following:
Windows Mobile-based USB device is plugged in but is unable to make a network connection to the desktop.
Click to expand...
Click to collapse
Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code).
Click to expand...
Click to collapse
Does anybody know how to solve this?
I've tried to uncheck the 'Advanced Network Functionality', but that also doesn't seem to work.....
Firewall could be the culprit.
Check your settings in your firewall. If you have Windows OneCare that would also interupt your connection with WMDC. But with any firewall program make sure that it allows or is in the trusted mode for any Windows Mobile Device.
I have Windows Live One Care but I don't think that's the problem.
I turned it off and tried to connect... without succes
But I'll give it a try again this afternoon.
i'm the other way, i went from vista to xp at work because of stupid autocad 2008 problems (don't get me started) and i prefer wmdc over activesync.. i have ver 4.5 and i have issues like it sometimes will randomly disconnect or won't complete a sync. other times i have no issue though. I never had a problem on vista with wmdc.
when i first hooked up my pda in vista it would load the driver in vista but, wouldn't connect, turned out it was loading an older driver and i manually updated to the newest one and just like that it was connecting, later i downgraded the driver to be able to update the rom and it was still working.
pyrorob said:
when i first hooked up my pda in vista it would load the driver in vista but, wouldn't connect, turned out it was loading an older driver and i manually updated to the newest one and just like that it was connecting, later i downgraded the driver to be able to update the rom and it was still working.
Click to expand...
Click to collapse
Where did you get the newer drivers from?
Try this :
Go to device manager in Vista
While connecting your wizard the device manager should refresh and add a 'MS Windows Mobile Remote Adapter'
Now right-click that adapter and choose 'uninstall'.
Vista will add the device again and soon after WMDC should connect.
At least it worked for me...
sysarck
sysarck said:
Go to device manager in Vista
While connecting your wizard the device manager should refresh and add a 'MS Windows Mobile Remote Adapter'
Now right-click that adapter and choose 'uninstall'.
Vista will add the device again and soon after WMDC should connect.
At least it worked for me...
sysarck
Click to expand...
Click to collapse
I tried the same, but without luck.
Ok, I've flashed my phone and now it seems to work with Octaivoi 6.3!!

Can't connect to Windows Mobile Device Center

I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -
1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device
NOTHING works!
When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."
Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.
HELP!
Did you install SP1 on your vista machine ?
My phone was syncning perfectly up until i intalled SP1 2 days ago.
I also tired the 3 things you did. Fortunately after the hard reset i discovered that the phone WILL syn using the BT connection, just not via usb
try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.
QuadDamage said:
try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.
Click to expand...
Click to collapse
Hmmm ... wmplayer.exe isn't running.
@rostol - no, i'm don't have SP1. it just says Windows Vista Home Premium.
I'll try to connect via bluetooth to see what happens. if you guys have any other ideas, I'm totally open.
Update: I can connect via bluetooth now, but still not USB. Grrrrr ....
I had a similar problem. I have ESET Smart Security and Vista SP1 installed and found that, with ESET's firewall actively filtering, I am unable to sync. I set ESET to not filter while the phone is plugged up and all is well.
try try try
try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way
speechless said:
try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way
Click to expand...
Click to collapse
which driver are you talking about? i don't see any flash on usb driver.
eyecrispy said:
I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -
1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device
NOTHING works!
When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."
Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.
HELP!
Click to expand...
Click to collapse
1. Keep the WM device connected.
2. Go to Start > Start Search.
3. Enter Device Manager or devmgmt.msc to launch the Device Manager window.
4. Look under the Network adapters node for Microsoft Windows Mobile Remote Adapter. If this is not present, skip to step 5. Otherwise, right-click Microsoft Windows Mobile Remote Adapter and choose to Uninstall.
5. Look under the Mobile Devices node for Microsoft USB Sync. If this is not present, skip to step 6. Otherwise, right-click Microsoft USB Sync and choose to Uninstall.
6. Disconnect and reconnect the WM device. The device driver for the PPC Phone will re-install and Windows Mobile Device Center will launch.
Did you try this?
Go to Start > Settings > Connections > USB to PC > Uncheck "Enable advanced network functionality"
Thank u
Thanks a lot Feanor, i was strugling a lot to connect my Diamond via USB and it would connect thru BT only its working perfect now after jus unchecking as u said though stupidly i reinstalled WMDC twice as suggested in a few forums thank u again
Donpharoah
I've tried everything on Win 7 machine, and it won't work. Phone is HTC TyTn Hermes 200. Don't know, what to do anymore...

WMDC doesn't create a new partnership on Windows 7 [SOLVED]

Hello,
After I created a new install of Windows 7, I'm not able to sync my Touch Pro.
If I boot on my previous Windows 7 installation (I kept it on the same computer), sync is OK.
I uninstalled (and reinstalled) many times WMDC, "PocketPC USB sync" and "Windows Mobile Remote Adapter" drivers.
There is some trouble : obviously WMDC doesn't recognize my device.
Both "USB to PC" modes are not able to start WMDC.
Any help?
If you have the Pro version, you should be able to run a virtualized instance of XP, and therefore set it up under as ActiveSync in XP. That is with the official release from what we trained on, 22nd is that date... This allows ANY program to run that was supported by XP 100%
I'm using Windows 7 on my laptop and PC, sync with TP no problem at all. I've done installation on few computers too and they are all good. Things that you might check:
- Check your USB Sync cables and/or your USB port, just to make sure
- Open Windows Mobile Device Center and delete all partnership, then reconnect back
- If possible, try to change your TP ID, so that Windows recognize different device.
Hope it helps.
To supratt93 :
Good idea I'm going to try this
To u2pop :
- I've 2 Win7 installed with a boot selector. Sync works with the forst one and not with the other one, so the cables and USB ports are OK.
- I have never been able to create a partnership. Win7 installed the drivers and WMDC never started. Something goes wrong with the installation of the drivers
- Sometimes I receive a message telling me about a problem with installed drivers (nothing about which device is concerned)
I solved my problem today:
After a reinstallation of the last chipset drivers of my Asus P5k motherboard and a reboot, WMDC started and allowed me to sync my Touch Pro.
I hope that will help someone!
I know that this is solved, however I had the same problem.
I reinstalled WMDC, etc.
In the end a simple swap of the usb port that the USB cable was plugged into and it solved the problem.

Microsoft Windows Mobile Remote Adapter Driver ERROR

Hi All,
I'm running Windows 7
1. Suddenly my Windows Mobile Device Center Failed to recognize my phone and connect to sync. After some troubleshooting I realized the "Microsoft Windows Mobile Remote Adapter Driver" Failed to work correctly Saying "This device cannot Start (Code 10).
I uninstalled the driver in the Device Manager and attempted to Search for the Driver again after a Restart, my phone was again found while attempting to Sync but once again during Driver installation it failed and gave the Exclamation Mark stating an issue and sure enough it is the Code 10 error again.
2. This exact same issue happens when attempting to Tether to use the Phone as an Internet Modem. The Network Adapter driver to Tether is "Remote NDIS based Internet Sharing Device" and it also doesn't install fine anymore. So no Tethering for me via USB.
Now, all the above happened suddenly while using the Internet Tethering with no issues. It simply disconnected and then that was the end of that.
Let me tell you to what Extent I went to try to get this to work. I re-formated my hard drive and re-installed Windows 7. And NOPE it didn't work. Windows Mobile Device Center is properly installed and that is when all the drivers are provided, during the WMDC installation. Once WMDC was installed, my phone was found, the Activsync feature and the Internet Modem feature, and the driver installation attempt happened, The correct drivers were found, but they just weren't Installed successfully as explained above. I'm currently browsing the internet using the Bluetooth PAN Internet Sharing, which works wonderfully with no issues.
But I really need to get the above two items working again, otherwise I can no longer connect my phone via activesync or better said WMDC for Windows 7 to Flash a New ROM.
Now so that nobody thinks it's a problem with my phone, I have three other computers where I can connect via WMDC and Tether via USB with no issues. But I'm having trouble with my Dell Inspiron 9300 which gave me no issues for Months until now.
I considered myself very computer savvy but at this point I'm really stuck!
Any help?
Thanks in advance,
Raudel
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Moved as not ROM Development.
avatar_ro said:
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Click to expand...
Click to collapse
The Windows Mobile Device Center that gets Installed is the one with Windows Update. So it must be the correct one with the Win 7 Drivers.
Thank you for your reply.
Any other ideas would be really appreciated.
Thanks in advance,
Raudel
i have the same problem with win7 and HTC touch2
i cannot solve the problem with HTC touch GSM everything is OK
any Help !!!!
I'm also getting this problem. It just began after a hardware upgrade. Microsoft remote adaptor cannot start. I have tried re-installing device centre numerous times and i cannot get device center to recognise my phone.
It works fine in disk drive mode however.
Edited to add that my device is recognised fine on other machines. So it is an issue with my PC. Interestingly my wireless usb adaptor won't work either.
I had a similar problem, found a solution online. There were some issues with Intel P55 chipset, it sync up immediately after BIOS update and reboot.
Hope this makes your day, best of luck.

FUZE Not connecting with Windows 7 laptop

Any ideas why? Should I admit defeat and download active sync 4.5 even though the sync center is supposed to sync my device automatically?
I use EnergyROM if that matters
I dont know if this will help but im using Windows 7 and my phone synced just fine! so its not a prob with win 7. i can soft reset and retart win and try again!
hmm
what rom do you use? maybe its the EnergyROM or maybe my computer is messed up =/
I'm using TAEL and it works fine with W7
try to
-reinstall windows mobile device center
-restart the pc
-hard reset
-use other rom
as an alternative, you could use google sync to save contacts, calendar and mail
You need to download and install the Windows Mobile Device Center.
Moved as not ROM Development
Assuming the following
-Installed Windows Mobile Device Center
-Connected your phone with the "Active Sync" option
-Getting an error saying "cannot install Generic RNDIS device" or something like that
Do this to fix your problem
-Go to your phone's Settings > Connection > USB to PC
-Untick the "Enable fast data synchronization"
Your pc should now automatically realize that's a phone connected to it and should start installing it properly
if you want to transfer files across, do it in "Disk Drive" mode, since ActiveSync is painfully slow
Thank you very much guys, works just fine now
I used myphone to sync my contacts and such, i just needed a sync to a computer because it's faster to flash roms that way
and i use disc drive for transferring videos and pictures
just for a reference, for people searching for a solution to a similar problem, which one did the trick for ya?

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