After leaving phone on for about a day, phone becomes very slow and unresponsive. I have to reboot.
Checked Available memory which is less than 8 MB. It seems email app consumes to much memory (was more than 18 MB last time I checked. While all other processes were consuming less than 7). I just have my work exchange account configured with stock email app.
Occassioanlly, I get error that "com.android.email" has stopped working. I have reconfigured account several times but it hasn't helped.
Please help.
(Am running stock 2.1 with JH7 update).
Related
Hi folks;
Ok, here's a question for 'ya.....
Does anyone have a WM6 load that does not leak memory when using POP3 email accounts?
ALL of the loads I've tried thus far (and all of the ones I've cooked) do, to the point that I have to reboot every day or so.
I've managed to isolate the leak to the POP3 client.
I'd use IMAP, but that's severely broken, to the point of unusability (it probably leaks RAM too, but I can't run it long enough to find out!) It complains it "can't download messages from the server" repeatedly (it DOES get them however), which renders it basically unusable. BTW, IMAP has been broken all the way back to WM5, so this is not news.
Is there a version of WM6 that doesn't have a memory leak in it? I guess I can live with resetting once a day due to this, but...... and if so, does anyone have the "list" of things that would have to be spliced to move it from one version of WM6's base to another?
Thanks in advance!
How can I check that memory leak. Describe steps you are doing and steps how to check it.
Set up a POP email account. Set it to sync every few minutes (10, whatever), and to delete messages off server on connect/disconnect.
Send yourself a couple hundred messages.
Read 'em, delete 'em.
Do a send/receive to sync (remove them from the server), confirm they are not on your device anywhere, and also are not on the server.
Look at free RAM. Notice the several megabytes missing. Keep at it for a while (a day or three, depending on your email usage) and you will evenutally have a machine that thrashes due to low RAM and dies.
I've isolated the problem to POP3 accounts. If you set it up as an IMAP account (and can live with the problems IMAP has) the RAM leak does not occur with the same traffic pattern.
As near as I can determine the problem is endemic to WM6; I've tried several different WM6 loads and all have exhibited the problem. WM5 also did the same thing, although in WM5s case it leaks RAM from a number of other places too and I haven't been able to isolate those.
It is an interesting notice. Ill probably never discover that coz im not receiving that much emails. Ill pay my attention in the future.
Yeah, I mirror all my email to my Wizard, and probably get 200 or so a day.
Halfway through the day on a cold boot I'm down to ~16MB free from where I started around 23MB, and the device has gotten quite slow.
If I don't reset it I'll eventually wind up in the single digits and then if you do the wrong thing you get a lockup and are forced to hit the button or pull the battery.
Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.
Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.
I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate
Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.
I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.
Use k9 mail. This is lots better than stock.
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
Click to expand...
Click to collapse
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
Click to expand...
Click to collapse
Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.
I have a non-rooted, stock G2 (on T-Mobile) running Android 2.2.
Every day, as many as twenty or thirty times per day, the phone gets stuck in "upload" mode. The data icon shows that data is uploading (or trying to) and I am unable to use any data-related services (whether tethered or on the phone itself). When it happens it can last anywhere from 10 seconds to 5 minutes. The only way I can forcibly stop it is to completely shut down the radio by toggling airplane mode off then on, forcing the phone to reacquire a data signal.
I've tried resetting the phone to factory defaults, deleting every app, reinserting the SIM card, and even formatting the SD card. Stopping running processes doesn't affect the issue, nor does implementing a task killer to kill extant apps. I also don't have any reliable way of tracking how much data *might* be getting sent (where ever it might be going). I've toggled off background data, syncing, GPS, network location, etc. Anything user settable that could potentially impact data has been switched off, to no avail. But, even with those settings on, I've never (in the past) had them completely usurp my data usage by locking the mobile data into an upload state.
My three main concerns are that 1) I can't reliably download apps, check mail, send pics/videos, or other data-related processes. 2) I'm concerned that if something IS uploading, it may be uploading a LOT and adding to my 5GB per month throttle-cap on T-Mobile. 3) I don't know WHAT is being sent, or WHERE. For all I know it could be sending my private data and contact info to an unknown third party.
I've ended every endable process and killed or uninstalled every app possible. I can't seem to remove bloatware without rooting, which I'm not yet eager to do as this phone is less than 60 days old, and I'm otherwise very happy with it as is.
Any suggestions or recent information as to why this is occurring? I have seen a similar thread for a different phone (Incredible), but it was from over a year ago and there were no solutions (other than flashing a new ROM). I'd like to stay stock, at least for a while, but if there is no other option and the Gingerbread OTA doesn't resolve this issue, then I may very well go to CyanogenMod (which I was happily running on my previous phone, the G1).
-Mark
A few weeks ago, my battery life suddenly dropped in half. Previously, my phone could make it through the work day, but suddenly, it was dead in just a few hours after each time I charged it. And I could feel it getting almost painfully hot in my pocket.
I searched all over the web (including here) but found no one who had solved the same problem.
I tried some battery monitor apps (e.g., 'Watchdog'), but got no alarms. I tried 'BetterBatteryStats,' but trying to figure out the difference between 'Kernal Wakelocks' and 'Partial Wakelocks' seemed more like a science project than a troubleshooting step. I need this phone for work after all.
I did notice K-9 Mail show up a few times on the stock Android 'Setting-Battery' screen, but at first I thought nothing of it, since I'd been using K-9 for months with no problems, and it didn't show the kind of excessive drain that I was seeing.
But just on a hunch, I turned synchronization off in the K-9 Mail app. Viola! That was it. No more hot phone; no more dead battery. More searches specific to K-9 yielded only tips on how to make and read logs.
So I enabled logging in K-9 and turned synchronization back on. I am not allowed to post links here (because we are all presumed guilty until proven innocent), but you can search for instructions on K-9 Mail Logging (I found them on 'github.'). After an hour or so (I probably didn't need to wait this long.), I viewed the log in the 'aLogCat' Andriod app. Then, the problem became obvious. Several times per second, K-9 was trying to sync my 'Drafts' folder in my IMAP e-mail account and failing with an error - something about UIDs not matching (whatever those are). This activity was probably keeping the processor awake and running at full speed at all times. Since I don't care about synchronizing my 'Drafts' folder, I made it a '2nd class' folder to stop it from synchronizing.
Problem solved (or at least masked)!
I am not sure why the problem occurred to begin with (maybe the ICS update, a K-9 update, a change on the server side, or just another unexplained random Android behavior), nor its root cause, but it irritates the heck out of me that the Android OS has so little ability to manage (or even to indicate) a rogue app.
I'm hesitant to spend more time troubleshooting it further, but I thought I'd share this experience in case someone else comes across it.
Bob G said:
A few weeks ago, my battery life suddenly dropped in half. Previously, my phone could make it through the work day, but suddenly, it was dead in just a few hours after each time I charged it. And I could feel it getting almost painfully hot in my pocket.
I searched all over the web (including here) but found no one who had solved the same problem.
I tried some battery monitor apps (e.g., 'Watchdog'), but got no alarms. I tried 'BetterBatteryStats,' but trying to figure out the difference between 'Kernal Wakelocks' and 'Partial Wakelocks' seemed more like a science project than a troubleshooting step. I need this phone for work after all.
I did notice K-9 Mail show up a few times on the stock Android 'Setting-Battery' screen, but at first I thought nothing of it, since I'd been using K-9 for months with no problems, and it didn't show the kind of excessive drain that I was seeing.
But just on a hunch, I turned synchronization off in the K-9 Mail app. Viola! That was it. No more hot phone; no more dead battery. More searches specific to K-9 yielded only tips on how to make and read logs.
So I enabled logging in K-9 and turned synchronization back on. I am not allowed to post links here (because we are all presumed guilty until proven innocent), but you can search for instructions on K-9 Mail Logging (I found them on 'github.'). After an hour or so (I probably didn't need to wait this long.), I viewed the log in the 'aLogCat' Andriod app. Then, the problem became obvious. Several times per second, K-9 was trying to sync my 'Drafts' folder in my IMAP e-mail account and failing with an error - something about UIDs not matching (whatever those are). This activity was probably keeping the processor awake and running at full speed at all times. Since I don't care about synchronizing my 'Drafts' folder, I made it a '2nd class' folder to stop it from synchronizing.
Problem solved (or at least masked)!
I am not sure why the problem occurred to begin with (maybe the ICS update, a K-9 update, a change on the server side, or just another unexplained random Android behavior), nor its root cause, but it irritates the heck out of me that the Android OS has so little ability to manage (or even to indicate) a rogue app.
I'm hesitant to spend more time troubleshooting it further, but I thought I'd share this experience in case someone else comes across it.
Click to expand...
Click to collapse
I don't have this issue, but got to appreciate your effort for writing down this elaborate account of how you resolved it. :good:
Now I am having the same issue with my new Samsung Galaxy S4. I should notify the K-9 developers ...
Don't worry for km in s4...had same issue....it's battery problem...I had to buy a new battery as Samsung acknowledged made in China battery that initially came were defective..now they are providing made in Malaysia battery...The whole net is flooded with this problem of battery getting swollen and unexpected shutdowns...just check the battery for swelling to be on the safe side.
Sent from my GT-I9500 using xda app-developers app
I received an message from verizon saying that had gone over my data limit for the month (my cycle started on march 14). I have 6 GB of date for 2 lines, and that has been more than enough for a long time. I've always for over 2 years used that email app without issues. This started this billing cycle which also coincides with the jellybean update to 4.1.2 which shows in the description that "it brings enhancements to email syncing." I decided to take a look at the data usage feature on the S3 and saw that the email app had used 5.89 GB of data so far and 5 GB of those were in the background. I called verizon and they implied that i was making it up, and that there was no way the Email app could use that much data. I looked at the setting of the app and they reverted to the default setting which are to sync the last 30 days or 100 emails, and to do so every 15 minutes. I told verizon this, but they say that even with those setting email should not use that much data unless i downloaded, received and sent large files (which i don't) the largest file i received, sent was 5 MB!! I need to know a way that app could be doing this. When an email app syncs does it pull the emails over and over again as long as they stay in the account until you erase them? Please help!
Thanks!