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I always need to touch the Return key for 2-3 times to make it work, sometimes it doesnt work at all and I have to use Home key instead...
Is it a common software problem or it's just my cappy ?
It happens to me with any rom/kernel etc.
I don't know if it is software or hardware related, my back/return key is irresponsive almost everytime, speccially whe the softkeys backlight is off
I have the same problem especially when the backlight is off.
Sent from my SAMSUNG-SGH-I897 using XDA App
I dont think there is anything wrong with the hardware or software that has to do with this button i just think its the way the phone was designed. I have issues too sometimes with it. Really you just have to hit it in exactly the right spot and it works every time. Play aroundwith it and youll probably notice its fine you just have to hit it in the right spot. Still its frustrating i know. Ive just started planting my whole thumb print on that sucker and it works every time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Yup, I hate it, I've played with a Samsung Fascinate and it's return button is so responsive, it's hard to believe it's anything else but a hardware problem.
the problem is that, why are all the other three keys work every time? ive tested in LCD TEST MODE and it seems like if you touch it fast it wont response while the other buttons have no problem like this
Sent from my SAMSUNG-SGH-I897 using XDA App
if it always works like this, i can still tolerate it, what i really worried about is that maybe one day it will be totally broken.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well, I went to the repair store and they are aware of this issue. Is a hardware issue. The phone works this way. Its frustating because all other buttons works fine except return. I had an unlocked T-Mo Vibrant with Att, which BTW, works with ATT 3G service, and all of the bottons were very responsive, they even have a better lighted keypad. I suppose this is a design fault.
yep, vibrant and fascinate has brighter back light than cappy
Sent from my SAMSUNG-SGH-I897 using XDA App
did they mentioned how r they gonna solve this?
Sent from my SAMSUNG-SGH-I897 using XDA App
Same problem here. It's completely non-functional if the phone is behind the window of my armband. All the other buttons work, though the home button is a bit touchy too.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well mine has the same problem too, even the home button is like that. I tried with 3 Captivates and they are all the same. I just don't understand why people in this forum never bring this problem up before (seriously). Well, it is not something like very annoying, but we should get better that this!!!
When I called samsung about this back in September after having this phone for two months the tech said.........get this, that the home and return buttons required a double tap due to the location to avoid backing out of apps like the browser and apps that require alot of lower screen use. I dont even believe it a little bit but who knows maybe I am wrong. All I do know is that all three of the captivates we have require at LEAST two taps, I dont think we are going to make samsung admit to to many more actual issues with this device.
Sent from my SAMSUNG-SGH-I897 using XDA App
i have learned on mine, that if i swype any of the keys from the top left down to the bottom right all the buttons work 100% of the time.. but that may just be mine
cppc said:
Well mine has the same problem too, even the home button is like that. I tried with 3 Captivates and they are all the same. I just don't understand why people in this forum never bring this problem up before (seriously). Well, it is not something like very annoying, but we should get better that this!!!
Click to expand...
Click to collapse
Really, we deserve better than this. Malfunction in GPS is even less important than this issue, we can live without GPS, but can never live with a stupid back bottom. I really cant understand, how did the Samsung guys even let this design get through the quality test...
No problems with either of mine..I've 2 exactly the same date and both work fine with a light touch on all of the buttons..both of mine are the 9-4-2010 model with the JH7 firmware installed.
Mac
same issue.. annoys me a lot. I'm thinking I should abuse the Home key and just use a task killer lol
Same here. I notice it is much worse when my hands are dry (my skin is always dry anyway). If I dampen my finger (like, you know, licking it) it responds much better. It almost seems like it doesn't register capacitance as well in that area (really, all the buttons for me), but for some reason the rest of the screen is fine. It is rather irritating at times, but I deal with it. They'd probably have to replace the whole screen to fix it, and I don't see that happening.
No problem here, and on any other Captivate I try.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have just the opposite problem with the search button. It has a mind of its own. I won't be touching a button or the screen and the stupid search comes up. It is really starting to get annoying. I was happy at first with the captivate, but this will be my last Samsung phone. They make things with nice hardware but their software and build quality is pretty craptacular. Talk about a piece of junk.
Okay for a good month and a half I have been having an odd problem. Sometimes randomly my phone will start glitching and viberating randomly like I'm pressing the soft buttons below the sreen and sometimes that menu comes up like I pressed the menu button. Not the launcher. Ans also I can be in gallery and select a photo and it will viberate like I hit the back button and it will go back and I have to select it a few times before it stops. What could it be? It even done it on froyo
Sent from my SCH-I500 using XDA App
That happens to me every once in a while, the whole system will just hang and the menu will come up or the recent apps thing will come up multiple times and the phone will vibrate, then it just goes back to normal.
Sent from my SCH-I500 using Tapatalk
Yea. What's causing it
Sent from my SCH-I500 using XDA App
Could be a bad flash, or some app has created a conflict, seems to me I read there are a couple of apps that caused this. You could just reflash a different rom, see if that fixes it.
oka1 said:
Could be a bad flash, or some app has created a conflict, seems to me I read there are a couple of apps that caused this. You could just reflash a different rom, see if that fixes it.
Click to expand...
Click to collapse
I have FLASHED several times with several different things! And I use stock so its not the rom
How often do you pull your battery?
WankAttack said:
How often do you pull your battery?
Click to expand...
Click to collapse
once every few days why? I think its hardware not software. cause No matter what rom I have had even 2.2 and stock it still does it
hyelton said:
once every few days why? I think its hardware not software. cause No matter what rom I have had even 2.2 and stock it still does it
Click to expand...
Click to collapse
From my experience you can get some oddities such as this as a result of a bad flash (which re flashing would correct as stated above) so I'd say your assumption is probably correct and your problem may be with the hardware.
I don't want to ask the obvious question but no one has. Have you dropped it any? Or has it been exposed to any kind of water. I had a phone freak-out on me when usb port got a little wet from some rain.
Just when you think you have it idiot proof, they come out with a better idiot.
not been wet and its not a bad flash. Right now I'm trying out froyo again and it done it again last night. I'm a uscellular agent. And I have yet to have anyone else come I. With the same problem
Sent from my SCH-I500 using XDA App
hyelton said:
not been wet and its not a bad flash. Right now I'm trying out froyo again and it done it again last night. I'm a uscellular agent. And I have yet to have anyone else come I. With the same problem
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
I believe this happens on an undervolted kernel un areas of extremely low signal. Recently, it seems to be happening on any kernel. I hope this get's addressed in our real froyo release.
not been wet and its not a bad flash. Right now I'm trying out froyo again and it done it again last night. I'm a uscellular agent. And I have yet to have anyone else come I. With the same problem
Click to expand...
Click to collapse
It happened when I was on 2.1 as well, Usually only when I had a bunch of things running. Im an agent too! xD
OK my phone stopped for a few days I haven't had a case on it. Then today I pit my case back on it and it started doing it earlier for the first time in days. The case doesn't over the front of the phone at all
Sent from my SCH-I500 using XDA App
Yea, that sounds like it may be the case :s I've had it happen a couple times, but I thought it might just be like my fingerprint is over the button and keeps presseing it. I just wipe my finger over the bottom of the phone and it stops. Don't know if its the same thing.
Sent from my Froyo Mesmerize
I think you are right I've had the same issue and if youlook at the soft keys when it happens you'll see that one of the buttons thinks it's being pressed I think it's just a hardware issue cause like you said when you run your finger over the keys it stops.
Also, similar problem every once in a while when I'm trying to swype during a swype it acts as if my finger lost contact with the screen but I definitely didn't lift my finger abd it happens several times in a row until I lock the screen turning the touch screen off it seems to reset the touch sensors.
Swyped using USCC Mesmerize
cpfeifer said:
I think you are right I've had the same issue and if youlook at the soft keys when it happens you'll see that one of the buttons thinks it's being pressed I think it's just a hardware issue cause like you said when you run your finger over the keys it stops.
Also, similar problem every once in a while when I'm trying to swype during a swype it acts as if my finger lost contact with the screen but I definitely didn't lift my finger abd it happens several times in a row until I lock the screen turning the touch screen off it seems to reset the touch sensors.
Swyped using USCC Mesmerize
Click to expand...
Click to collapse
or it's a ghost, woooooooo!
I've experienced this issue before, although very rarely. Every time it has been the menu button and it always seemed to be in colder weather. I use a thin screen protector I picked up at a USCC store. Happens even more rare with EA11 leak however my screen brightness changes (occasionally) when I end phone calls and am in the middle of an app
Sent from my SCH-I500
I have a strange problem. Occasionally my phone will refuse to let me type a letter. It generally happens towards the bottom right of the screen. However that isn't always the case. For instance I wanted to press the letter N today but it refused to let me. It would press every key around it but it wouldn't press N unless I tried multiple times. I have a screen protector on if that makes a difference. It really is annoying. Is my screen possibly defective?
Sent from my ADR6400L using XDA Premium App
Sometimes this happens to me when gunk and dirt build up on the screen. Usually I just take my shirt and wipe it off real good and it works like it's supposed to.
Sent from my ADR6400L using XDA App
Alrighty. I'll give it a shot. Thanks.
Sent from my ADR6400L using XDA Premium App
Could also be something under the screen protector messing with the capacitance. Maybe a small air bubble that gets pushed out of the way when you repeatedly try tapping there. Just a thought. If it's not a hassle, I would try using the thing for a day sans protector and see if the issue replicates. If anything. it will eliminate the screen protector as a possible source of the problem. I'd gather, if you aren't rooted and running a custom ROM and the problem still exists in the absence of a screen protector, it is a manufacturing defect.
FatTony666 said:
Could also be something under the screen protector messing with the capacitance. Maybe a small air bubble that gets pushed out of the way when you repeatedly try tapping there. Just a thought. If it's not a hassle, I would try using the thing for a day sans protector and see if the issue replicates. If anything. it will eliminate the screen protector as a possible source of the problem. I'd gather, if you aren't rooted and running a custom ROM and the problem still exists in the absence of a screen protector, it is a manufacturing defect.
Click to expand...
Click to collapse
I am having the same problem and have had little gremlins like this come up. My phone is rooted by the way so if it is a manufacturing defect then I guess I am up the creek (voided warranty). It is annoying to say the least my t, y g h and v and b keys react as if they were not on the keyboard at all. Luckily the word recognition helps out but its frustrating. I have had more problems with this android phone than I ever had with my windows HD2. I miss that phone...no worries ever.
I would really advise you to exchange your phone for a new one if you are having problems with the touch screen this early on. Manufacturing defects like that don't go away and can only get worse. You can still return/exchange your phone if you are rooted, you just have to return it to stock before you do so.
This has been happening to myself and several others, and there have been a few touchscreen problem-related threads on here and other forums. the letters I can't type are fairly random but it usually seems to be t, s, and some vowels. it's either a software or hardware issue, since it is completely random and the problem fixes itself when you begin typing another word.
you can also try pressing the letter with your whole finger instead of the tip. it seems to work more often than pressing the letter 20 times before you flip out.
Anyone with this problem, is the touchscreen ever not responsive with anything else?
SamOliver said:
I would really advise you to exchange your phone for a new one if you are having problems with the touch screen this early on. Manufacturing defects like that don't go away and can only get worse. You can still return/exchange your phone if you are rooted, you just have to return it to stock before you do so.
Click to expand...
Click to collapse
I thought about exchanging it but after reading all the issues other people have with replacement phones (or their first, even), I'm not sure I want to take the chance especially if it's a software issue.
Happens to me to, I am rooted and running a custom rom. It's a problem with the HTC keyboard. If it happens just hit the back button then bring the keyboard back up. Or install a new keyboard from the market like Better Keyboard.
Sent from my ADR6400L using XDA Premium App
jeremyx2 said:
Happens to me to, I am rooted and running a custom rom. It's a problem with the HTC keyboard. If it happens just hit the back button then bring the keyboard back up. Or install a new keyboard from the market like Better Keyboard.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I've been using the gingerbread keyboard since I got the phone and still have the same issues.
jeremyx2 said:
Happens to me to, I am rooted and running a custom rom. It's a problem with the HTC keyboard. If it happens just hit the back button then bring the keyboard back up. Or install a new keyboard from the market like Better Keyboard.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Not true, had this problem on my Fascinate before the Thunderbolt.
Something stupid to check, do you have wavelauncher installed? That was giving me fits for awhile before i figured it out. anything by the bottom of the screen just wouldnt work.
Does everyone have it?
Fast swipes don't register...
Lets post please to find out how wide spread it is.. Thanks.
I've hard reset ,no apps. Still does it..
Here is mine ... http://www.youtube.com/watch?v=3n_LMhC8Y68&feature=youtube_gdata_player
Replaced today,got a sharp, let's see what this does...
Is this the problem you are talking about?
I have the issue where the touchscreen will stop responding at random times. Is that your issue? It is very annoying I got my phone at walmart 3 weeks ago.
Sent from my HTC Sensation 4G using XDA App
This is the only issue I have:
I started seeing the issue with using the ring to unlock my Sensation a couple of days ago.
I found that if I wait about 2 or 3 seconds after pressing the power button to come out of stby, using the ring to unlock works fine.
This is on the TMO US with the AUO screen.
Sent from my HTC Sensation 4G using XDA Premium App
It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now
i do not have the TOUCH SCREEN ISSUE
On my first set of sensations, my wifes phone had touch screen issues from day one and mine was fine for the first week then started all of a sudden. Now on the second set, both phones are pretty much useless when plugged in to charge. Both phones purchased here in Tucson. Same store, different build dates.
Sent from my HTC Sensation 4G using XDA App
I have issue with my device bought from expansys USA and also with another one from Expansys, two more from an ebayer (SEA version).
The issue was with all three which i have sold and the one iam using now..
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
smashpunks said:
Does everyone have it?
Lets post please to find out how wide spread it is.. Thanks.
Click to expand...
Click to collapse
Never had any touchscreen issues with my Sensation. I did have issues with my G2x....but a factory reset cleared that up if I recall.
Does it still do it after a factory reset, fresh, with NO 3rd party apps installed?
If so, ya got a faulty device.
Well, I'm coming from the G2x, so I know from speed - but I have NO touchscreen issues.
Sent from my HTC Sensation 4G using XDA App
skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
Click to expand...
Click to collapse
Thats a load of bollocks. I don't have any touchscreen issues, and I came from the g2x, which is a speed demon.
In fact I have virtually zero issues with the sensation.
Sent from my HTC Sensation 4g with extreme prejudice
Not sure how to vote. I have no issues swiping fast however I can never get it into that carousel mode where the home screen whirls around real fast.
Lock screen....the lock will not move to unlock all the time...and it will not let me click over to answer a different call....
Sent from my HTC Sensation 4G using XDA App
skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.
graffixnyc said:
It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now
Click to expand...
Click to collapse
Same here, i had this issue on days 5 and 6, then it just disappeared. I didn't change any settings and i didn't install/uninstall any apps (that i could remember). Only thing that changed, i drove to summer home on day 5 and it was very high humidity in house when i arrived...
Poll needs another option: Yes, but it fixed itself.
skr_xd said:
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.
Here is a video about that. Post here if you unlock the phone only you hold the ring from its left side like on the video.
http://www.youtube.com/watch?v=W-0oHIdYm0A
mysterioustko said:
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.
Click to expand...
Click to collapse
Ha exactly what I said
Sent from my HTC Sensation 4g with extreme prejudice
Actually i had problems with 2 devices i bought from a ebay seller which are singapore versions (SEA) and 2 from Expansys USA. Out of those one from expansys is what iam using now. I have sold the other three.
May be the problem is not for all devices then like what i thought with my experience. May be some batches???
no issues here everything works perfect ,actually almost too sensitive
bendotson said:
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.
Click to expand...
Click to collapse
....oh boy......here we go again.....the same thing was said about the nexus one....people constantly whined about it having a "grounding issue"...then an update was released and the "issue" people had with "grounding" was gone......
There is no "grounding issue" with the phone. Simple as that.
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
aznacid said:
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Click to expand...
Click to collapse
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
00mred00 said:
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
There is and I've tried removing it. Not the problem, but thanks!
joshf2 said:
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
None taken! I've actually left the phone w.o a case on a table. Its pretty scary to see your phone randomly show the menu from the home screen as if you pressed the button and then close that menu itself as if you were to press the back button...
Aussti said:
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Firmware 2.2.1
Baseband I997UCKE3
Kernel 2.6.32.9
Buil FROYO.UCKE3
I hope its a kernel issue and not a physical....
MisterEdF said:
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
Click to expand...
Click to collapse
Not sure what an Odin full restore is, but i'll look into it and give it a shot. Not surprisingly, my Infuse 4G is also among the few that have a GPS signal issue. The phone locks after 30 mins if Im lucky...
I didn't pay $434 for a phone that doesnt work properly/involves tweaking just to make simple features work...*sigh*