Database Info

[Q] Firmware Update Problem and Kies Problem

Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve

Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.

Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...

Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.

1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.

i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.

plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.

Why does Kies always say there are corrupt files when I run it?

I just installed Kies 2.0 from here: http://www.samsung.com/uk/support/m...softwaremanual.do?page=MOBILE.SOFTWARE.MANUAL
And whenever I try to run it I get an error saying the files are corrupt and if it keeps happening then I should reinstall it. I've reinstalled it 3 times, restarting my computer each time and I keep getting that exact same error.
After Googling it a little, a lot of people seem to be having problems with it on Windows 7 64 bit (which is what I'm using) but at the bottom of the page I linked it says it is compatible with it...

Because Kies is not compatible with out devices ATm

Then how come in the dev section all of the odin flash to stock posts say that the easiest way to install drivers for the phone is with Kies?
Is there another way I can install the drivers for it?

it Kies installed on your computer. drivers have been installed. its another thing that kies does not work. but if kies it self installed on your computer then the drivers have been installed.

Here read this.
Samsung Infuse 4G drivers

Transformer27 said:
Here read this.
Samsung Infuse 4G drivers
Click to expand...
Click to collapse
It's still not working for me. I installed the one linked to from that topic and I get the exact same results.
However, if I go to the Devices and Printers window in Windows 7 when I have my phone in either Kies or Download mode, it shows a yellow triangle next to my phone. When I try to troubleshoot it, it says that drivers aren't installed and it can't find any.
I did that with Kies installed but it still says it can't find any drivers.

[Q] Infuse will not connect with USB, WHY?

I have tried Kies, I have tried the drivers from Samsung, Nothing.
Everytime I plug in the phone I get an error.
I select "connect USB storage" on the phone and IT says it is connected but the PC will not recognize at all. Sometimes PC gives me an error about how the device is not recognized.
What the hell is going on? I tried two different phones and get the same problems. This phone is crap with USB functionality and is really frustrating.
What can be done?

Try samba file sharing in the android market if you are using a rooted device. If not on a rooted device, try ES file explorer
Sent from my PG86100 using xda premium

Hopefully wifi ftp might work. If not then your file manager on the phines might have a flaw in programming
Sent from my PG86100 using xda premium

Hi,
I should add that the device is factory stock!
No ROMs, no hacks, no root (actually that is why I wanted to connect, to root).
I should also add that all other devices connect fine, so it isn't the port.
I tried the error check thing in Kies and it says reinstalling drivers etc. It does that then comes up with a message " ERROR Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
I an ready to go back to iPhone, at least that "just works". Arrrgh.

DaveC1964 said:
Hi,
I should add that the device is factory stock!
No ROMs, no hacks, no root (actually that is why I wanted to connect, to root).
I should also add that all other devices connect fine, so it isn't the port.
I tried the error check thing in Kies and it says reinstalling drivers etc. It does that then comes up with a message " ERROR Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
I an ready to go back to iPhone, at least that "just works". Arrrgh.
Click to expand...
Click to collapse
What system is on your PC?
Also search through xda for the drivers, people have posted them. Go into your pc and delete them then reinstall. Try that
Big dog Infuse I997 GB KJ4, KK2 modem

bignate78 said:
What system is on your PC?
Also search through xda for the drivers, people have posted them. Go into your pc and delete them then reinstall. Try that
Big dog Infuse I997 GB KJ4, KK2 modem
Click to expand...
Click to collapse
I tried that. Installed drivers from here, tried from Kies, all no good.
Sometime I might get it to see the phone as a drive, then I try it a different day and it is no good again, it "forgets". It is really flakey. I also tried two different cables, same result. If I reboot the computer I may get a connection once (I used this opportunity to root). If I disconnect and reconnect for whatever reason it either gives me an error or doesn't see the phone. Don't get it.
I am using Win7.

DaveC1964 said:
I tried that. Installed drivers from here, tried from Kies, all no good.
Sometime I might get it to see the phone as a drive, then I try it a different day and it is no good again, it "forgets". It is really flakey. I also tried two different cables, same result. If I reboot the computer I may get a connection once (I used this opportunity to root). If I disconnect and reconnect for whatever reason it either gives me an error or doesn't see the phone. Don't get it.
I am using Win7.
Click to expand...
Click to collapse
Have you tried different USB ports?
Froggys go ribbet

jesi.james said:
Have you tried different USB ports?
Froggys go ribbet
Click to expand...
Click to collapse
Yeah, same result. My PC really don't like these phones.

DaveC1964 said:
I have tried Kies, I have tried the drivers from Samsung, Nothing.
Everytime I plug in the phone I get an error.
I select "connect USB storage" on the phone and IT says it is connected but the PC will not recognize at all. Sometimes PC gives me an error about how the device is not recognized.
What the hell is going on? I tried two different phones and get the same problems. This phone is crap with USB functionality and is really frustrating.
What can be done?
Click to expand...
Click to collapse
I had this happen last week. I uninstalled and reinstalled the drivers and kies, restarted the computer a few times and the phone as well. It don't seem like much but it worked. I still really don't know what happened.
Sent from my SAMSUNG-SGH-I997 using xda premium

[Q] Odin can't detect my phone ?!

Hi everyone !
Since i passed from Android 2.3.4 gingerbread to android 4.0.4 ICS ... Odin can't detect my phone anymore although it did before the update ! even in normal mode . not in Download mode , the PC can't recognize it anymore , i tried it on 2 PCs in download mode assuring that USB debogaging was on but nothing ....
I'm not on CM9 stable , so is there a special driver that i need to install ?
thanks you

Spirovsk said:
Hi everyone !
Since i passed from Android 2.3.4 gingerbread to android 4.0.4 ICS ... Odin can't detect my phone anymore although it did before the update ! even in normal mode . not in Download mode , the PC can't recognize it anymore , i tried it on 2 PCs in download mode assuring that USB debogaging was on but nothing ....
I'm not on CM9 stable , so is there a special driver that i need to install ?
thanks you
Click to expand...
Click to collapse
Which device do you have? Tried over odin versions?

signs23 said:
Which device do you have? Tried over odin versions?
Click to expand...
Click to collapse
I'm using Samsung Galaxy S2 GT-I9100G
yes tried 1.85 and 3.04

Spirovsk said:
I'm using Samsung Galaxy S2 GT-I9100G
yes tried 1.85 and 3.04
Click to expand...
Click to collapse
windows detects you pohne in the device manager when you plug in? and you started odin with admin rights?
have you installed kies on your pc? try again when you deinstalled it or deactived

signs23 said:
windows detects you pohne in the device manager when you plug in? and you started odin with admin rights?
have you installed kies on your pc? try again when you deinstalled it or deactived
Click to expand...
Click to collapse
no even the PC doesn't detect it anymore ! no i don't have kies .... can you give me a link please ?

Spirovsk said:
no even the PC doesn't detect it anymore ! no i don't have kies .... can you give me a link please ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1655286
with that you should be able to install your pohne usb driver

signs23 said:
http://forum.xda-developers.com/showthread.php?t=1655286
with that you should be able to install your pohne usb driver
Click to expand...
Click to collapse
it says i already have it installed ! but i will try it ! thanks

Besides samsung kies, you should also uninstall and reinstall the correct drivers from the samsung website. Also sometimes something as simple as getting a new usb cable will fix this probem. Sounds kinda dumb but ive had samsung phones that work with one cable and are not recognized by another.
Sent from my SGH-I777 using xda premium

Michael3214 said:
Besides samsung kies, you should also uninstall and reinstall the correct drivers from the samsung website. Also sometimes something as simple as getting a new usb cable will fix this probem. Sounds kinda dumb but ive had samsung phones that work with one cable and are not recognized by another.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I've had that cable problem too, it was due to a cheapo "charge only" USB cable that came with a free charger... lesson learned!

[Solved] Odin doesn't detect your phone. Drivers error. Blah Blah...
Folks!
Your phone BRICKED???
ODIN Doesn't detect your phone???
Shows Driver Error Code 37???
Stuck in bootloop???
Well Well!
Everything is fine.
Don't just try all the solutions online.
The problem is installation of samsung drivers over and over again is replacing the existing drivers instead of wiping them out. So, the drivers have become incompatible with your device and as well as ODIN.
The solution is very simple.
Just reinstall your operating system of pc, install drivers and then You will definitely find what the magic with the drivers.
Hope you found it helpful...

Odin setup connection

Hello pisses me off Odin
the drivers are installed
Kies is not installed
I try all the usb port
I try these other usb cable
I tried every version odin
Thank you to solve my problem:laugh:

Kris1107 said:
Hello pisses me off Odin
the drivers are installed
Kies is not installed
I try all the usb port
I try these other usb cable
I tried every version odin
Thank you to solve my problem:laugh:
Click to expand...
Click to collapse
First uninstall and reinstall the drivers for your phone. Get them from Samsung site just to be safe. also try redownloading odin from a different website, could be a bad download. and 'm assuming you have a good USB cable and good USB Ports.
also what model phone are you using? that's in settings--about device--model number

drago10029 said:
First uninstall and reinstall the drivers for your phone. Get them from Samsung site just to be safe. also try redownloading odin from a different website, could be a bad download. and 'm assuming you have a good USB cable and good USB Ports.
also what model phone are you using? that's in settings--about device--model number
Click to expand...
Click to collapse
Hi, I'm kinda having the same problem the original poster is having.
My problem is, my windows 7 computers do not see the phone at all, no matter which cable/USB port I use. No beep, no trying to install drivers, no nothing. I'm assuming that unless windows sees the device to begin with... I won't be able to use kies or Odin or heimdall or adb or anything right?

android n said:
Hi, I'm kinda having the same problem the original poster is having.
My problem is, my windows 7 computers do not see the phone at all, no matter which cable/USB port I use. No beep, no trying to install drivers, no nothing. I'm assuming that unless windows sees the device to begin with... I won't be able to use kies or Odin or heimdall or adb or anything right?
Click to expand...
Click to collapse
ok, have you checked device manager to see if the phone shows up there? and you're right if it isn't being detected than you can't use it basically lol. I know sucks.
honestly, download the drivers manually and install them. If you're not sure how to check device manager or find the drivers google is you're friend :good: hope you get it working!

drago10029 said:
First uninstall and reinstall the drivers for your phone. Get them from Samsung site just to be safe. also try redownloading odin from a different website, could be a bad download. and 'm assuming you have a good USB cable and good USB Ports.
also what model phone are you using? that's in settings--about device--model number
Click to expand...
Click to collapse
drago10029 said:
ok, have you checked device manager to see if the phone shows up there? and you're right if it isn't being detected than you can't use it basically lol. I know sucks.
honestly, download the drivers manually and install them. If you're not sure how to check device manager or find the drivers google is you're friend :good: hope you get it working!
Click to expand...
Click to collapse
Drago, thanks for trying to help me, can't tell you how much I appreciate it bro. Now when it comes to windows, I'm no noob, I actually own a small business going out to people's houses and fixing their computer/WiFi/printer problems. So device manager, yeah I tried "scanning for new hardware" tried and tried, checked and checked, restarted, tried safe mode, tried using different administrator account, nothing. That's when I got this gut sinking feeling, what if something is wrong with the USB port on the phone.
It's a SM-S820L, galaxy core prime. No sound when I plug it in, nothing shows up in 'my computer', no tuh noon sound, and I remember back when the phone was working like normal, I tried to get a picture or two off of it by plugging it in while it was on, I remember it showed up in windows no problem, even without the drivers from Samsung installed. Now nothing happens, even though it says download mode.
I still need your help Drago, don't forget about me

android n said:
Drago, thanks for trying to help me, can't tell you how much I appreciate it bro. Now when it comes to windows, I'm no noob, I actually own a small business going out to people's houses and fixing their computer/WiFi/printer problems. So device manager, yeah I tried "scanning for new hardware" tried and tried, checked and checked, restarted, tried safe mode, tried using different administrator account, nothing. That's when I got this gut sinking feeling, what if something is wrong with the USB port on the phone.
It's a SM-S820L, galaxy core prime. No sound when I plug it in, nothing shows up in 'my computer', no tuh noon sound, and I remember back when the phone was working like normal, I tried to get a picture or two off of it by plugging it in while it was on, I remember it showed up in windows no problem, even without the drivers from Samsung installed. Now nothing happens, even though it says download mode.
I still need your help Drago, don't forget about me
Click to expand...
Click to collapse
alright well you have one of 3 issues then honestly.
1. phone USB port like you said
2. the PC/laptop USB or..
3.cable or driver issues.
make sure your completly uninstall the phones drivers in device manager while the phone is plugged into the PC. next unplug the phone, restart, reinstall actuall samsung drivers, than try pluggin in again. use a known working USB port also.
sorry I can't give you an answer that's the best I can think of, let me know how it goes!

drago10029 said:
alright well you have one of 3 issues then honestly.
1. phone USB port like you said
2. the PC/laptop USB or..
3.cable or driver issues.
make sure your completly uninstall the phones drivers in device manager while the phone is plugged into the PC. next unplug the phone, restart, reinstall actuall samsung drivers, than try pluggin in again. use a known working USB port also.
sorry I can't give you an answer that's the best I can think of, let me know how it goes!
Click to expand...
Click to collapse
Hey drago, here is an update, I have tried everything and nothing has worked, here is the newest thread that details where I'm at http://forum.xda-developers.com/android/help/options-to-help-t3321873

android n said:
Hey drago, here is an update, I have tried everything and nothing has worked, here is the newest thread that details where I'm at http://forum.xda-developers.com/android/help/options-to-help-t3321873
Click to expand...
Click to collapse
You can try redownloading Odin and also running Odin as an administrator, that's been the case one in a while. lastly uninstall and reinstalling drivers could help. If this does'nt do it sorry, I'm all out of ideas.

I have same problem with Odin v4.42 and work with Odin3_v3.04,try different version of Odin.