[Q] Can't update HTC HD2 - General Questions and Answers

I bought phone in non working condition; it had a loading problems. Tried hard resest but it didn't helped. So I downloaded ROM upgrade from Tmobile website and when I run the program it stucks at 8%. When I turn the phone on it shows triangle with msg 'software update failed' and when I connect it to pc it does not sync with windows mobile device manager. How can I fix this problem? Is there any way how to make complete restore?

ziedinel said:
I bought phone in non working condition; it had a loading problems. Tried hard resest but it didn't helped. So I downloaded ROM upgrade from Tmobile website and when I run the program it stucks at 8%. When I turn the phone on it shows triangle with msg 'software update failed' and when I connect it to pc it does not sync with windows mobile device manager. How can I fix this problem? Is there any way how to make complete restore?
Click to expand...
Click to collapse
i have same problem please tel me if you find any solution

I have the same problem. Hopefully someone can help.

Related

Help needed phone doesn´t not boot anymore

Hi,
I have tryed to upgrade my rom to a new version (Prophet WM5 AKU3.2 v3231). Followed the stept correctly, however my phone does not boot anymore. It gets stuck in the qtek logo (when it displays the AKU version i´ve got) and the sceen gets all shacky.
An addictional problem is because it is stuck at that point it does not connect to my computer....
What can I do to fix this, any good suggestions
Thank,
Sebastiaan
You should be able to enter bootloader mode by pressing and holding the camera button while you power on your phone. On the bottom left, you should then see "USB" - connect it to the PC and flash it again.
Had to do this yesterday after flashing failed.
Mike
thanks it worked
Sebastiaan
Error [296] Upgrade Only
Hello
I have same Trouble & I Make Bootloder from USB but Always I get This Error
ERROR [296] UPGRADE ONLY
This NBF file connects used for your PDA Phone. Please get newer NBF file.
Note: I try to Upgrade to 2006-11-12_Prophet_WM5AKU2.3_lvsw_edition but my Phone Stack So I reset as say after 30 m
Now I trying to back to Old Software from I-mate
Also I try to upgrade to 2006-11-12_Prophet_WM5AKU2.3_lvsw_edition but no Connection....
Please help me I with out Live (Phone)
I know it sounds strange but i used a different USB port and then it did connect. Now that everything is back to normal i can use the old one again.
maybe it works for you as well
I tried doing that, but for some reason my computer doen't recognize the device...pls help!

HTC Touch Pro ROM upgrade hangs

Hello. I just got an HTC Touch Pro, and I want to upgrade the ROM, but when I try to upgrade to Hard SSP I lose the connection to my PC, and the device hangs and has to be reset. I tried copying SSPL-Manual.exe to my device and running it from there, but it also crashes the device. What can I do to fix this?
Thanks for any help.
Regards,
Jim Crutchfield
Long Island City, NY, USA
jdcrutch said:
Hello. I just got an HTC Touch Pro, and I want to upgrade the ROM, but when I try to upgrade to Hard SSP I lose the connection to my PC, and the device hangs and has to be reset. I tried copying SSPL-Manual.exe to my device and running it from there, but it also crashes the device. What can I do to fix this?
Thanks for any help.
Regards,
Jim Crutchfield
Long Island City, NY, USA
Click to expand...
Click to collapse
did you follow these instructions exactly:
from hardspl thread by rapheal elite team:
1) download Hard-SPL package from attachment, extract to an empty folder. make sure it's launched from a local drive (not through network drive, etc.)
2) you must Have Phone Synced with PC in Windows Mobile!
3) run RaphaelHardSPL-Unsigned_190_1_3.exe,
4) follow steps in the RUU, check device for prompts after PC shows loading bar.
5) it should go to black screen now.
6) SPL flashes, device automatically reboots, job done.
7) to confirm you got it installed, go into bootloader mode (tricolour screen!) and verify the screen shows 1.90.OliNex.
source:http://forum.xda-developers.com/showthread.php?t=410150
Thanks for the help, but I followed the instructions exactly and it still hung and gave me "Error [260] connection". Windows Mobile Device Center closed and I had to reset my phone. I've also tried copying the SSPLManual.exe file to my phone and running it from there, and it also hung. I did a hard reset, but that didn't help. Any other suggestions?
Has anybody come up with a solution for this? I see on other forums that other people are having the same problem. I'd really appreciate some help. Thanks!
Best,
Jim Crutchfield
Long Island City, NY, USA
after your screen goes to the boot launcher you have to go to unplug and uncheck allow usb connections in activesync (and then replug of course) The installation should then continue
I haven't read up on your particular device but that is pretty standard for hard spl (the unplug-replug)
Thanks, but my screen never gets to the boot launcher--it hangs at the Today screen with the little "please wait" wheel, which stops turning.
see if this helps:
http://forum.xda-developers.com/showpost.php?p=2639344&postcount=202
Hey i had the same problem, the circle thing would spins and stop and hangs.
http://forum.ppcgeeks.com/showthread.php?t=42503
this file did it for me hope it works for you, gl and happy flashing.
if you have Sprint, Telus or Alltel or Bell, flash default package (Raphael_CDMA_HSPL_037.zip).
Thanks! I'll give it a try and report back.

Unable to connect with activesync after misread instructions on flashing

Hello guys!
I've got a bit of a problem here, because now my mobile refuses to connect with activesync and therefore making it impossible to flash it.
I read the readme in the cid bypass folder, and didn't quite understand it, but as keen as I was on getting a new rom I did it all wrong.
I actually copied the cid bypass folder to my sd-card and ran haret.exe from the phone. A friendly penguin appeared along with some green text, and it rebooted and went black. I waited for a while, but had no patience so I rebooted it again. But after this it has been impossible to connect it with activesync! I've tried hard reset and different computers but nothing works!
I'm hoping someone on this forum can help me!
best regards
Try this.
turn your phone off and press the camera button in then plug it into the USB port
you should get a multi color screen. If you do then you can flash.
But go here http://forum.xda-developers.com/showthread.php?t=330909
Go to where it says EDIT and follow what it says.
Oh and when a dos box opens up and ask you things just press the return key each time.
good luck
hey man, I tried reflashing the original rom to my vox, with the manualstyle sd card flash. So now it's flashed with the original rom, but still activesync doesn't work! anybody have an idea on how to make this right?
somebody tried running haret.exe from their phone, then flashing the Uspl with ruu flasher and then flash the new cooked rom?
My phone is not able to connect for flashing while in black state (after running harET), is it stupid of me to reboot it and start it by holding camera button while plugging it in to the computer? and then flash it with the ruu?
somebody please help me?
go into settings then connections then more till you see USB to PC
in there un-tick the box which says enable advaned network.
zipuz said:
somebody tried running haret.exe from their phone, then flashing the Uspl with ruu flasher and then flash the new cooked rom?
My phone is not able to connect for flashing while in black state (after running harET), is it stupid of me to reboot it and start it by holding camera button while plugging it in to the computer? and then flash it with the ruu?
somebody please help me?
Click to expand...
Click to collapse
I am confused..is it working or not? one post you say it is but you cant sink..then you say its not.????
and dont use the flash off the mem stick..use windows..
ok, sorry for making confusing posts! I'm just excited about getting it to work.
So here's the situation:
From stock phone used with exchange (turned off the exchange part before doing anything)
1. I ran haret.exe from my phone, and it rebooted into a "black state" after which I rebooted it again
2. I tried to connect it to my computer using activesync, to be able to flash, but it wouldn't connect. Activesync doesn't respond to my phone.
3. I flashed the shipped rom to my phone from my sd-card in good hope that it would reset the whole process, but it still won't connect to activesync.
So here's my problem; I want to flash a cooked rom to my phone, but I'm unable to connect it to my computer via activesync, what to do?
deuse said:
go into settings then connections then more till you see USB to PC
in there un-tick the box which says enable advaned network.
Click to expand...
Click to collapse
tried with both ticked and unticked, still nothing
Turn off your phone then keep the camera button pressed in at the same time plug it into the usb port
your should show diff colors on the screen..if so follow what it says in this link.
http://forum.xda-developers.com/showthread.php?t=330909
and do it from the pc not your mobile...
it's restored, but no activesync still
Is the cable you are using ok? or is it a new one you just got.
does windows see it when you plug it in? if so un-install active sync then reinstall it.
I'm having the same issue with Windows Mobile 6.5 ROM, activesync simply doesn't work ;/
ivanek666 said:
I'm having the same issue with Windows Mobile 6.5 ROM, activesync simply doesn't work ;/
Click to expand...
Click to collapse
Have you been into settings and un-ticked the box in USB to PC?
Also if you are trying to sync to office you must create a new partnership
google is your best friend.
I have no problems with sync in XP/Vista?windows 7 and office 2007
I am using FMs 1.1 WM 1.1
deuse said:
Is the cable you are using ok? or is it a new one you just got.
does windows see it when you plug it in? if so un-install active sync then reinstall it.
Click to expand...
Click to collapse
Windows notices my mobile (installs new drivers), but activesync doesn't register the device.
zipuz said:
Windows notices my mobile (installs new drivers), but activesync doesn't register the device.
Click to expand...
Click to collapse
Do the Hard reset .Then connect it to your machine.I hope this time it will work smoothly.
zipuz said:
Windows notices my mobile (installs new drivers), but activesync doesn't register the device.
Click to expand...
Click to collapse
Try this
open sync then at the top chose files then click on DELETE MOBILE DEVICE
see what happens..but post back if you fix it to help other people
yogusmilu said:
Do the Hard reset .Then connect it to your machine.I hope this time it will work smoothly.
Click to expand...
Click to collapse
I failed to mention that I've tried the hard reset as well, no luck.
I thought about the same thing Deuse, but there's no mobile device registered, so I'm not able to delete it.
It seems that you have tried every possible method! Anyway, my suggestion is install activesync in some other PC (friend's) and connect your phone there. See if it registers the phone. If it does then it is problem with the PC and not with phone. In that case, connect phone to PC and open controlpanel>System (icon)>Hardware tab>Device Manager Button in your PC. Unfold Network adapters and see if your phone is detected properly or it is detected with an "!" mark in "Unknown/Other device". If so, delete the device and disconnect phone. Reboot PC, reboot phone connect again and let the PC reinstall your device and see if it recognises your phone.
One more way (I think you might have tried this)- Uninstall Activesync and reinstall and connect phone.
By the way if your phone is not recognised in some other PC then it seems trouble with the phone.
Thanks.
Looks like your cable is faulty. Try activesync connection through bluetooth (for testing, ofcourse you cant flash from bt ).
parthabhatta said:
It seems that you have tried every possible method! Anyway, my suggestion is install activesync in some other PC (friend's) and connect your phone there. See if it registers the phone. If it does then it is problem with the PC and not with phone. In that case, connect phone to PC and open controlpanel>System (icon)>Hardware tab>Device Manager Button in your PC. Unfold Network adapters and see if your phone is detected properly or it is detected with an "!" mark in "Unknown/Other device". If so, delete the device and disconnect phone. Reboot PC, reboot phone connect again and let the PC reinstall your device and see if it recognises your phone.
One more way (I think you might have tried this)- Uninstall Activesync and reinstall and connect phone.
By the way if your phone is not recognised in some other PC then it seems trouble with the phone.
Thanks.
Click to expand...
Click to collapse
It's marked with an "!", will try it on my own pc next time I have it, worked there last time! if not, I'll have to live with

Windows Mobile Device Center doesn't sync

So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
Thanks in advance
[email protected]
But have tried a HARD-RESET?
Hard-reset could help with Your problem, but remember to backup all necessary data as everything will be deleted from phone.
If it does not helps try to flash another ROM - and if You can't flash a ROM when there could be problems with USB connector.
Maybe bluetooth sync will work?
Spiaatie said:
But have tried a HARD-RESET?
Hard-reset could help with Your problem, but remember to backup all necessary data as everything will be deleted from phone.
If it does not helps try to flash another ROM - and if You can't flash a ROM when there could be problems with USB connector.
Click to expand...
Click to collapse
I have tried hard reset and updating my phone to the latest ROM a few days ago and i still get the error.

[Q] HTC Inspire Red Traingle Exclamation Won't reset

Hello,
I was reading a thread on someone who had the exact same issue, but no solution was ever posted.
Here's the thread http://forum.xda-developers.com/showthread.php?t=1458066
Background - this is a friends HTC Inspire, no rooting or anything was attempted, factory untouched phone bought new from AT&T.
Turns on, eventually goes to a 2 green arrows in a circle around a phone and then to a red triangle with red exclamation point over a black phone. I can hold the volume up and power to reset or wipe cache, neither does anything. Comes back to the same screen. says:
E:Can't open /cache/recovery/command
-- Wiping data...
Formatting /data...
E:Can't open /data/cwpkg.zip
E:Can't open /data/cw.prop
E:Can't open /cache/cwpkg.zip
E:Can't open /cache/cw.prop
Formatting /cache...
Data wipe complete
Doing a boot holding volume down and power shows this info:
ACE PVT SHIP S-ON RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
HBOOT
I tried formatting the sd card and using recovery and stock rom to load, nothing worked, as if not recognized. The sd card had data on it(which was accessible), which I transfered to the computer before formatting.
Any ideas? I have never used an android device but I've been reading through this forum and others for hours now... phone is outside of warranty now too, so that's no longer an option. Thanks in advance.
Devin
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Gizmoe said:
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Click to expand...
Click to collapse
Dude you rock! That did it, thanks so much!
Devin
HTC Inspire needs RUU
Gizmoe said:
It failed during the update to the current rom version or was reset/lost power during update. Use a pc to download the most recent ruu update for the inspire from HTC. Then download and install htc sync on pc. Place phone into fastboot mode with sd card inserted and then plug into pc. Run ruu from pc. Data will be lost but phone will be usable.
Click to expand...
Click to collapse
So Gizmoe, I am in the same boat as original poster. I downloaded the correct ruu from HTC , but PC won't recognize phone. Point of clarification
When you say "place phone into fast boot mode" does that mean just connect to PC at that point or do I shut phone down and then connect. I've been going bonkers since ATT pushed software update and bricked the phone.
Thanks for any advice.
Terry
ILCUL8R said:
So Gizmoe, I am in the same boat as original poster. I downloaded the correct ruu from HTC , but PC won't recognize phone. Point of clarification
When you say "place phone into fast boot mode" does that mean just connect to PC at that point or do I shut phone down and then connect. I've been going bonkers since ATT pushed software update and bricked the phone.
Thanks for any advice.
Terry
Click to expand...
Click to collapse
It means with phone powered off hold down volume up and press power. Continue to hold volume until you see the hboot screen. Then select fastboot ( vol + - to make choice power to select). Then plug into pc. You should see the words fastboot usb on phone.
Gizmoe said:
It means with phone powered off hold down volume up and press power. Continue to hold volume until you see the hboot screen. Then select fastboot ( vol + - to make choice power to select). Then plug into pc. You should see the words fastboot usb on phone.
Click to expand...
Click to collapse
Ok, we'll I got it into fast boot USB mode, plugged in USB to PC, ran exe ruu file (which takes forever btw) and then got connection error. Ruu application then exits. Must be something hosed up in the phone with drivers. Bummer
I just checked Windows devices and it is showing as a "Device failed enumeration" error. Trying to troubleshoot that but have my doubts right now. I did notice that when I connected it earlier today PC saw it as G drive for a split second and then it dropped.
ILCUL8R said:
Ok, we'll I got it into fast boot USB mode, plugged in USB to PC, ran exe ruu file (which takes forever btw) and then got connection error. Ruu application then exits. Must be something hosed up in the phone with drivers. Bummer
I just checked Windows devices and it is showing as a "Device failed enumeration" error. Trying to troubleshoot that but have my doubts right now. I did notice that when I connected it earlier today PC saw it as G drive for a split second and then it dropped.
Click to expand...
Click to collapse
Do you have HTC sync installed and running?
Hi Gizmoe. Well I have HTC Sync but I didn't think I needed to have that running. I just ran the ruu exe file, but got connection error. I just tried HTC Sync with phone in fastboot usb mode but HTC Sync can't see it. Version of HTC Sync is 3.3.63. The other thing I noticed is that if phone is off and plugged into PC it is recognized as a removable device with a G: drive letter in device manager, but doesn't show up in file explorer and running exe or HTC Sync still can't see it.
If it's connected when it's in fastboot usb mode then windows says "last device connected malfunctioned " and PC doesn't see it.
I'm in this catch 22. Tried to do recovery process to install a ruu off sdcard which errors out, and can't install ruu from pc since phone usb connection not recognized.
ILCUL8R said:
Hi Gizmoe. Well I have HTC Sync but I didn't think I needed to have that running. I just ran the ruu exe file, but got connection error. I just tried HTC Sync with phone in fastboot usb mode but HTC Sync can't see it. Version of HTC Sync is 3.3.63. The other thing I noticed is that if phone is off and plugged into PC it is recognized as a removable device with a G: drive letter in device manager, but doesn't show up in file explorer and running exe or HTC Sync still can't see it.
If it's connected when it's in fastboot usb mode then windows says "last device connected malfunctioned " and PC doesn't see it.
I'm in this catch 22. Tried to do recovery process to install a ruu off sdcard which errors out, and can't install ruu from pc since phone usb connection not recognized.
Click to expand...
Click to collapse
UPDATE: I decided to just try the recovery method again while the phone was plugged into USB cable just to charge it. Well it downloaded the latest HTC version of the ROM and it installed....YEAH, BUT phone thinks it's a Desire , not an Inspire and the IMEI MMEI etc. info is missing. No connectivity to mobile network. And I don't have keyboard function either. Sooo, I think I will try another ruu and see if that works starting from scratch. I guess I'm still missing some files or steps in this process. I used to be in the PC business and thought they could be convoluted, but cellphones take the cake.
ILCUL8R said:
UPDATE: I decided to just try the recovery method again while the phone was plugged into USB cable just to charge it. Well it downloaded the latest HTC version of the ROM and it installed....YEAH, BUT phone thinks it's a Desire , not an Inspire and the IMEI MMEI etc. info is missing. No connectivity to mobile network. And I don't have keyboard function either. Sooo, I think I will try another ruu and see if that works starting from scratch. I guess I'm still missing some files or steps in this process. I used to be in the PC business and thought they could be convoluted, but cellphones take the cake.
Click to expand...
Click to collapse
Yes they do. Just an fyi the desire and inspire are exactly the same device and HTC left the inspire name out of the build prop. It will say it's a desire HD, so that's normal. The rest isn't though. Yeah I would try the ruu again. Just make sure HTC sync is installed and running. You can run it from the phones os too.
Gizmoe said:
Yes they do. Just an fyi the desire and inspire are exactly the same device and HTC left the inspire name out of the build prop. It will say it's a desire HD, so that's normal. The rest isn't though. Yeah I would try the ruu again. Just make sure HTC sync is installed and running. You can run it from the phones os too.
Click to expand...
Click to collapse
Gizmoe, thought I'd give you the latest update: I was able to finally get the PC (Win8) to recognize the phone by installing HTC Sync 3.3.63, installing Win7 64bit drivers.
Then I downloaded RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12.69c.60.29U_26.09.13.17_M_release_335423_signed from HTC site. This is an exec file.
Got phone into USB debugging mode, fastboot off , charge only, and ran the above RUU. Seemed to be working as it asked if I wanted to update etc. and warned about losing data. Said ok and RUU exec then popped up status window saying "Waiting for bootloader......................"
This ran for a few minutes and then Windows popped up message saying last USB device connected failed. Then RUU exec finally popped up and said Connection Error 171. No choice but to exit program. This has happened twice. Very annoying. Took forever to get PC to recognize phone and now I'm still stuck with a brick thanks to ATT.
Any thoughts ?
ILCUL8R said:
Gizmoe, thought I'd give you the latest update: I was able to finally get the PC (Win8) to recognize the phone by installing HTC Sync 3.3.63, installing Win7 64bit drivers.
Then I downloaded RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12.69c.60.29U_26.09.13.17_M_release_335423_signed from HTC site. This is an exec file.
Got phone into USB debugging mode, fastboot off , charge only, and ran the above RUU. Seemed to be working as it asked if I wanted to update etc. and warned about losing data. Said ok and RUU exec then popped up status window saying "Waiting for bootloader......................"
This ran for a few minutes and then Windows popped up message saying last USB device connected failed. Then RUU exec finally popped up and said Connection Error 171. No choice but to exit program. This has happened twice. Very annoying. Took forever to get PC to recognize phone and now I'm still stuck with a brick thanks to ATT.
Any thoughts ?
Click to expand...
Click to collapse
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Gizmoe said:
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Click to expand...
Click to collapse
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
ILCUL8R said:
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
Click to expand...
Click to collapse
UPDATE:
SUCCESS !! :good: Well it only took a boatload of patience and a 7 yr. old laptop running XP to get the phone re-imaged. Process was sloooow (about 30 minutes) but all drivers loaded and the stock ROM from HTC installed fine. Phone is now back to operational. Turns out I didn't lose contacts since they were apparently backed up in Google account. (YEAH) Now I just have to manually install 4 more small security patches from HTC. Their website isn't too clear as to how to do this but I'll muddle thru it.
Thanks Gizmoe for your help and suggestions. You are right I would definitely recommend that anyone trying to root, recover or re-image from scratch an Android from a PC to avoid Win8 at this time and stick with Win7 or XP.
Help me please!
ILCUL8R said:
Yes, apparently there are a lot of issues with Win8 and android. I can try it on a machine with 7 or even XP. Unfortunately I'm S-ON so no go on PD98IMG. I'll let you know what happens when I try it on the other Windows machines.
Thanks
Click to expand...
Click to collapse
Please help me, i'm having the same problem and i'm trying to apply this solution but i can't understand what do you mean with "go on PD98IMG" please please tell me what does that means and how to do it please!
---------- Post added at 07:26 AM ---------- Previous post was at 07:21 AM ----------
Gizmoe said:
Ahh yes windows 8 is a ***** with android devices and fastboot drivers. I would recommend trying it on a machine with windows 7. Also are you s off. If so you can try PD98IMG.
Click to expand...
Click to collapse
Gizmoe, please can you tell me what do you mean with "try PD98IMG" i guess that it's a way to get the inspire 4g/DHD s-off but i can't find how to apply it. please help me
rokr_64 said:
Please help me, i'm having the same problem and i'm trying to apply this solution but i can't understand what do you mean with "go on PD98IMG" please please tell me what does that means and how to do it please!
---------- Post added at 07:26 AM ---------- Previous post was at 07:21 AM ----------
Gizmoe, please can you tell me what do you mean with "try PD98IMG" i guess that it's a way to get the inspire 4g/DHD s-off but i can't find how to apply it. please help me
Click to expand...
Click to collapse
A PD98IMG is a way to install various things but requires an s off device. It is not a method to acheive s off. What exactly is the problem you are having? Are you not able to boot your device? If you are still stock, run the current RUU from HTC through fastboot as explained in previous posts in this thread.
HTC bootloader problem
Gizmoe, I am joining this group, I have the same problem, followed all steps. my problem is that RUU during the process sends msg to phone to reboot and start Bootloader my phone reboots and stays with white screen / green HTC logo (freezes?) RUU after waiting for Bootloader returns error 171 connection problem. My guess is that bootloader is not starting and RUU times out and thinks that it is connection problem.
Uninstalled sync and reinstalled latest version, deleted and re downloaded latest RUU. System recognizes phone ( device manager shows HTC). Any suggestions? Thanks.
raydilba said:
Gizmoe, I am joining this group, I have the same problem, followed all steps. my problem is that RUU during the process sends msg to phone to reboot and start Bootloader my phone reboots and stays with white screen / green HTC logo (freezes?) RUU after waiting for Bootloader returns error 171 connection problem. My guess is that bootloader is not starting and RUU times out and thinks that it is connection problem.
Uninstalled sync and reinstalled latest version, deleted and re downloaded latest RUU. System recognizes phone ( device manager shows HTC). Any suggestions? Thanks.
Click to expand...
Click to collapse
What Windows version are you on?
Gizmoe said:
What Windows version are you on?
Click to expand...
Click to collapse
Windows 7 Pro.
raydilba said:
Windows 7 Pro.
Click to expand...
Click to collapse
Yeah there seems to be a communication issue. Try putting phone into fastboot. Make sure phone reads fastboot usb. Then run RUU. There may be programs in pc as well blocking it. See if you can send fadtboot commands if the aforementioned method doesn't work. If that's how you already tried running it then run it from booted phone.

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