I bought the dock about 6 month ago, its a great product but 2 days ago, the piece where top of the phone locks in just cracked in two places, do you think Google or htc will replace it? or I am stuck with a broken dock?
it will definitely be replaced... under one year warranty call htc to verify.
zkgbz said:
I bought the dock about 6 month ago, its a great product but 2 days ago, the piece where top of the phone locks in just cracked in two places, do you think Google or htc will replace it? or I am stuck with a broken dock?
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Click to collapse
The exact same thing happened to me. I called HTC to warranty it. They need your IMEI from your phone to log it under. It look escalation to get it fixed, but I ended up getting two in the end . Just sold one for 110$ on ebay
bennettm89 said:
The exact same thing happened to me. I called HTC to warranty it. They need your IMEI from your phone to log it under. It look escalation to get it fixed, but I ended up getting two in the end . Just sold one for 110$ on ebay
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Click to collapse
same thing happend to me. unfortunately I live in the netherlands, and ordered it in the states (way before you could get it here...) any idea what I should do?
pwvandeursen said:
same thing happend to me. unfortunately I live in the netherlands, and ordered it in the states (way before you could get it here...) any idea what I should do?
Click to expand...
Click to collapse
still call htc -> http://www.htc.com/nl/
Related
Soo I'm on my second sensation (first one had gps & signal issues and also a loose battery door) and my 14th day just passed (bought from Wal-Mart). I just installed a zagg and noticed that my screen is flickering and if I look at the bottom it seems like the screen is bleeding I guess? Can't take a picture because the S4G is my main phone and my veer is dead. I thought that the zagg installation solution may have caused it and thought maybe I squeegeed the liquid into the screen somehow but I installed a zagg on my last one and it didn't have this issue. I checked the sticker and it's still white and so is the battery's. Phone is sitting in rice right now but it doesn't just look like the screen is bleeding it sort of looks like someone pushed real hard on the bottom because there is a little spot where it looks like the screen was bent (hard to explain). Anyone have suggestions on what to do? I figured I call T-Mobile 1st thing in the morning and just get a warranty replacement because I have the PHP and last time I called for a warranty replacement because a defective phone I wasn't charged anything.
Update: They told me that with walmart I'm still on my 14th day so they can't send me one yet. Calling Wal-Mart now
Sorry about poor quality pics (veer camera isn't that good)
put some pics up. Suck quality sorry
mcp2009 said:
put some pics up. Suck quality sorry
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Click to collapse
You have 15 days at Wal-Mart. Take it back today.
phoenx06 said:
You have 15 days at Wal-Mart. Take it back today.
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Click to collapse
I would but they're out of stock & if I returned it I could go to T-Mobile to get it but the phone's more expensive there
mcp2009 said:
I would but they're out of stock & if I returned it I could go to T-Mobile to get it but the phone's more expensive there
Click to expand...
Click to collapse
see if they can call around to another walmart to find a replacement & go there
xnifex said:
see if they can call around to another walmart to find a replacement & go there
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Click to collapse
My other walmart has them but they said I can only exchange at the one I bought it from
Whoa let phone sit for a few hours and now the screen is fine. Battery cover is still loose but I won't bother exchanging for that
mcp2009 said:
Whoa let phone sit for a few hours and now the screen is fine. Battery cover is still loose but I won't bother exchanging for that
Click to expand...
Click to collapse
Mind = blown
So I went through the hassle of all of this today. No walmart will exchange from another store & tmobile can't do anything about it. The only thing he was able to do was notate my account saying that I can get it exchanged passed the 14 days since the walmart didn't have stock.
Luckily they had stock when I called in later in the day
Walmart told me I could exchange mine at any Walmart.
Sent from my HTC Sensation 4G using XDA Premium App
just exchanged mine at Walmart cuz of the squishy bottom part of the screen as well.. the new sensation feels much more solid, and makes me wonder about long term use of our phones. My old HD2 felt WAY MORE SOLID, and DURABLE even after multiple drops. The switch button at the bottom of our phones makes it feel like after multiple weeks/months of use, it will eventually degrade. Especially dropped..
ghostbusters
Hi guys, my i9023 gets broken, it's doesn't turn on anymore, anyway, the screen is perfect. I got a idea some days ago to buy a new i9023 with a broken screen, so this becomes cheaper and I fix this by myself. So, where can i find somewhere in the internet selling that? I can from someone here too.
samcortez said:
Hi guys, my i9023 gets broken, it's doesn't turn on anymore, anyway, the screen is perfect. I got a idea some days ago to buy a new i9023 with a broken screen, so this becomes cheaper and I fix this by myself. So, where can i find somewhere in the internet selling that? I can from someone here too.
Click to expand...
Click to collapse
Check eBay. You can even call up the nearest Samsung service center for the cost of a replacement screen.
Sent from my Nexus S
anshumandash said:
Check eBay. You can even call up the nearest Samsung service center for the cost of a replacement screen.
Sent from my Nexus S
Click to expand...
Click to collapse
I'm checking everyday. I found one in a australian website, and it was for 50 DOLLARS! This solves my problem if the seller wants to negociate with me, because I'm from Brazil. Anyway, I'm pretty exciting for him reply. And I guess you didn't understand me... My phone is bricked my have the normal screen, I want to buy one with the cracked screen because is cheaper, soo I can fix it by myself.
I have just received my XZ dual and all seems to be OK apart from the not so great camera, which I expected.
I have just found that there is a light bleed coming from the phone body, in the bottom right corner, between the display panel and frame. Waterproofing test seems to be working. Also it always stops about half second later after I turn off the screen, which is a bit strange.
I am adding a picture...
Does anyone have similar issue?
No light bleed on mine. Think the camera is fine too.
Sent from my F8331 using XDA-Developers mobile app
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
Venom71 said:
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
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Click to collapse
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
frostitomik said:
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
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Click to collapse
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
Darni187 said:
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
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Click to collapse
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
Your welcome, smart move.. :good:
I just got the XZ yesterday lucky no screen issues..
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
Click to expand...
Click to collapse
The phone is great, I really can't find any real negative side of it, people talk **** about it because of the 3gb of ram, but if you want disappointment give a look to samsung or htc's forums
Hello,
I bought a Zenfone 3 Deluxe 5.7" a few months ago. Device is amazing! or was... Unfortunately, I dropped it down stairs and the LCD got a small stain that spread all over. Gorilla Glass is fine but LCD is broken and I was looking for a replacement either the whole screen or LCD part but couldn't find it on ebay, amazon, aliexpress, parts4repair and some other sites. The only one that seems to have one available is docteur gsm... but, that site has really bad reputation.
Called Asus and they said they could fix it for $300 USD (for a $500 USD phone).
Any ideas or sites you could recommend?
Alex,
PD>>I'm in Texas, USA.
UPDATE 03/13/2017:
Found one seller en eBay!
https://goo.gl/h18QpL <<<--- Out of stock for now but, you could try asking seller for restock.
There is also a video showing how to replace the screen. (Well, disassemble the phone properly)
/watch?v=8f7tz64faFc&list=PLDYim7xyBKhhcITy-ToS73t24VaRexAiH&index=1
UPDATE 03/24/2017:
https://goo.gl/NEN4mx
Had the same problem 2 weeks ago.
I found a replacement LCD glass which is "remote stock' for 200€, which is in "remote stock"...
Hello Gents,
I got the same issue, screen broke by falling.. I've checked every online store but couldn't find one, even the local Asus support center said that they do not have the replacement screen yet.. not sure what to do now..?
Ziad
from Dubai..
alextub said:
Had the same problem 2 weeks ago.
I found a replacement LCD glass which is "remote stock' for 200€, which is in "remote stock"...
Click to expand...
Click to collapse
Saw that one too! but that "remote stock" sounds like is taking for ever to arrive if it arrives at all
Lodhi007 said:
Hello Gents,
I got the same issue, screen broke by falling.. I've checked every online store but couldn't find one, even the local Asus support center said that they do not have the replacement screen yet.. not sure what to do now..?
Ziad
from Dubai..
Click to expand...
Click to collapse
I guess we'll keep on waiting then... :crying:
Got the exactly same problem. Asus Brazil didn't have the part. I'm trying at China webistes, but no luck so far... It seems to be a reason for a recall, as we have people from different regions of the world complaining about it....
Bruno, from Brazil
brunobracetti said:
Got the exactly same problem. Asus Brazil didn't have the part. I'm trying at China webistes, but no luck so far... It seems to be a reason for a recall, as we have people from different regions of the world complaining about it....
Bruno, from Brazil
Click to expand...
Click to collapse
Found a seller on eBay just now man! It says it will be shipping to Americas and is $110 USD
lcd zs570kl
Can't find the ebay adress.
It doesn't work.
alextub said:
Can't find the ebay adress.
It doesn't work.
Click to expand...
Click to collapse
They ran out of stock. Here's one on Ali though
https://goo.gl/NEN4mx
brunobracetti said:
Got the exactly same problem. Asus Brazil didn't have the part. I'm trying at China webistes, but no luck so far... It seems to be a reason for a recall, as we have people from different regions of the world complaining about it....
Bruno, from Brazil
Click to expand...
Click to collapse
Hey man, i'm from Brazil too, did you got the screen? I am exactly with the same issue. let's try to help each other since we are with the same problem. What do you think?
Same issue with 570KL
Lodhi007 said:
Hello Gents,
I got the same issue, screen broke by falling.. I've checked every online store but couldn't find one, even the local Asus support center said that they do not have the replacement screen yet.. not sure what to do now..?
Ziad
from Dubai..
Click to expand...
Click to collapse
Please do buzz me if you come across a screen for your fone. My 570KL also has the same issue.
Sunil - Dubai
I had trouble finding a replacement screen for a legacy Zenfone 6. The Asus repair centre kept me waiting for over 2 weeks. I ended up ordering a replacement from Ali Express. It's not gorilla glass but I had a functional phone till I upgraded.
Sent from my BLN-L22 using Tapatalk
same problem phone fall inside church n display is gone what to do ?
I've bought on asusparts.eu replaced and the screen works, teared buttons cable while was removing the broken screen - ordered from them also. Do it with care
Art1k said:
I've bought on asusparts.eu replaced and the screen works, teared buttons cable while was removing the broken screen - ordered from them also. Do it with care
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Click to collapse
How much did it cost? Near 200 USD?
I have the same problem, I dropped the cell phone and the LCD died, there are no alternatives to buy it online.
Can I put an alternative lcd screen? I know it is not recommended, but I do not want to lose my cell phone, I bought it less than 1 month ago,
Greetings from Chile
I have done this to mine too....twice.
I love the phone in all other respects and the body and gorilla glass is amazing and strong and survived all sorts of other torture.... but and flat shock seems to damage the fragile lcd.
I ended up swapping to one plus
I had the same problem. I found LCD touch screen in Amazon but I didn't fast enough for buy. Now they don't have. I only found in China's sites and I don't know this sites. Asus support didn't say where I could find it. I loved the Asus Zenfone ZS570kl but now I hate Asus because they did'nt help me for buy parts.
Does anyone found the screen? Trying to find it in gold for the 5.7" but no luck so far
I had the same problem. My zenfone drops from 1 meter and crack the LCD.
I like so much this phone, but i`m thinking in never buys another ASUS. Spares is fundamentals!
Regards from Brazil!
anyone knows where to get genuine battery....
Replaced mine twice.... twice for a fluuuk...
Need genuine 4000mha....
The same here, left with broken back glass during removing the second fake battery.
Please share if you know any trustable resource for the genuine battery.
abifar said:
The same here, left with broken back glass during removing the second fake battery.
Please share if you know any trustable resource for the genuine battery.
Click to expand...
Click to collapse
My second attempt cost me 25 euro worth in battery...from reputable seller...got refund....but when installing i applied extra layer of glue and sealant.... now i will need hammer to get it open again...
And i found the source
I emailed them...they are saying that they are samsung official supplier...
Portugal tho
https://www.novexa.pt/mobile/en/bat...SjGf06HtI162WFEz-X53q2W0navtA5mBoCk1UQAvD_BwE
Edit: i broke the back glass on first attempt...13 euro for new..so not that bad...and i did change usb port as well....as i had silent notification usb connected/disconnected aka burned few pins.... overtime...known issue...
My battery last now 2.5h screen on time..at its best...so waiting for the portugal one..
Why didn't you ring up Samsung ? i am sending mine in today, they are replacing the battery for free! As you do know Samsung give free 2 year warrany!
N1NJATH3ORY said:
Why didn't you ring up Samsung ? i am sending mine in today, they are replacing the battery for free! As you do know Samsung give free 2 year warrany!
Click to expand...
Click to collapse
1. Sending it to samsung? For free. .? Well well its hard to believe... posting something in this pandemic here can take ages and it can even get lost...what usualy take day can turn to weeks/months...
2. I am not ready for being without phone for month or two... and i dont have spare phones lying
Sorry but sending the phone its not an option for me
Hunteres said:
1. Sending it to samsung? For free. .? Well well its hard to believe... posting something in this pandemic here can take ages and it can even get lost...what usualy take day can turn to weeks/months...
2. I am not ready for being without phone for month or two... and i dont have spare phones lying
Sorry but sending the phone its not an option for me
Click to expand...
Click to collapse
Yes sending it to Samsung what's so hard to believe about that ? They use PDP postal service!
They took the phone monday gone should be back friday with a brand spanking new battery!
Did anyone find a Genuine Note 9 battery here in the UK? Ive just ordered and receiving one from a UK company, but I'm not convinced its genuine.
I purchased from a company called RepairOutlet
Also does anyone have any tips for not breaking the back cover
Thanks
ive been using https://www.replacebase.co.uk/ for many many years for oem parts and they have always been really good and the customer services always present.