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Removal of Exchange PIN?

Just got my Captivate yesterday, and set it up to connect to my corporate Exchange account. As part of that, Exchange forced the use of a PIN (when unlocking) as part of the security policy. I realized the built-in Exchange support sucked, so I deleted the account and switchd to Touchdown. I would have expected that removal of the account would have removed the PIN requirements - but it didn't.
I've tried disabling the unlock pattern and re-enabling it, but I still get the PIN entry screen after 15 min of the phone being locked. Is there a way to do it without completely wiping the phone?

RoadSync by Dataviz doesn't enforce PIN's on Android.

That's fine, but I need to figure out how to remove the PIN that has been applied.

You may have to do a system reset. My Exchange server doesn't enforce PIN On my Captivate but it did on my iphone. Weird.

steelforce said:
Just got my Captivate yesterday, and set it up to connect to my corporate Exchange account. As part of that, Exchange forced the use of a PIN (when unlocking) as part of the security policy. I realized the built-in Exchange support sucked, so I deleted the account and switchd to Touchdown. I would have expected that removal of the account would have removed the PIN requirements - but it didn't.
I've tried disabling the unlock pattern and re-enabling it, but I still get the PIN entry screen after 15 min of the phone being locked. Is there a way to do it without completely wiping the phone?
Click to expand...
Click to collapse
Have you tried lock picker? Not sure if it'll work with the captivate but it's worth a shot:
http://www.androidcentral.com/quick-app-lockpicker

Hey steelforce, did you happen to find a resolution to this problem? I have exactly the same issue: tried exchange support in native email, didn't like it, switched to touchdown and deleted exchange account, and still stuck with exchange PIN.
Thanks.

To tell you the truth guys, I had this same problem with my phone and the only way I fixed it was to reflash.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had the same thing when I first bought mine, and I removed it by reflashing and going to newer kernels and ROMs.
Of course now I wish I had it back. I can connect 1 Exchange account, but I can no longer connect to the other one that required a PIN, even after flashing back to JF6.

JH7 now on Kies..exchange mail no longer works

Yeaterday(IST), when I connected my Captivate to Kies I got notified of JH7 update.
My Captivate is unlocked, not rooted and was on stock firmware(jp6 I guess). Phone is on Airtel's network in India.
I grabbed the update using Kies and upgrade of phone completed successfully.
Before upgrade, my phone was configured for exhange email and I was getting my exchange email in phone without a problem.
After the upgrade, email client asked to setup a 6 digit numeric password. I tried to set it. But, for some reason phone doesn't detect the password as numeric. A bug?
What ever 6 digit number I try to set as password, i get an error saying that password needs to be numeric.
Crap!
I tried removing account and adding again, reboot of phone..etc nothing work.
Is there any work around fir this?
I read in engadget that Samsung added exchange security policy support in JH7 and it appears to be the reason its asking me to set password which is not working. looks like Sansung's QA team didn't do their job well.
By the way, I read reports of Tethering option removed from phone's USB settings. But, connect USB to laptop and set USB to 'KIES' mode. Use 'tethering' shortcut in Kies application. Tethering works!, atleast on Airtel in India.
Sent from my SAMSUNG-SGH-I897 using XDA App

manojkreddy said:
Yeaterday(IST), when I connected my Captivate to Kies I got notified of JH7 update.
My Captivate is unlocked, not rooted and was on stock firmware(jp6 I guess). Phone is on Airtel's network in India.
I grabbed the update using Kies and upgrade of phone completed successfully.
Before upgrade, my phone was configured for exhange email and I was getting my exchange email in phone without a problem.
After the upgrade, email client asked to setup a 6 digit numeric password. I tried to set it. But, for some reason phone doesn't detect the password as numeric. A bug?
What ever 6 digit number I try to set as password, i get an error saying that password needs to be numeric.
Crap!
I tried removing account and adding again, reboot of phone..etc nothing work.
Is there any work around fir this?
I read in engadget that Samsung added exchange security policy support in JH7 and it appears to be the reason its asking me to set password which is not working. looks like Sansung's QA team didn't do their job well.
By the way, I read reports of Tethering option removed from phone's USB settings. But, connect USB to laptop and set USB to 'KIES' mode. Use 'tethering' shortcut in Kies application. Tethering works!, atleast on Airtel in India.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
I don't know how to fix your problem but try downloading Touchdown from the market and see if that works. Maybe it will get you by until you find a solution. Make sure you pick the one Exchange for Android 2.x.

manojkreddy said:
Yeaterday(IST), when I connected my Captivate to Kies I got notified of JH7 update.
My Captivate is unlocked, not rooted and was on stock firmware(jp6 I guess). Phone is on Airtel's network in India.
I grabbed the update using Kies and upgrade of phone completed successfully.
Before upgrade, my phone was configured for exhange email and I was getting my exchange email in phone without a problem.
After the upgrade, email client asked to setup a 6 digit numeric password. I tried to set it. But, for some reason phone doesn't detect the password as numeric. A bug?
What ever 6 digit number I try to set as password, i get an error saying that password needs to be numeric.
Crap!
I tried removing account and adding again, reboot of phone..etc nothing work.
Is there any work around fir this?
I read in engadget that Samsung added exchange security policy support in JH7 and it appears to be the reason its asking me to set password which is not working. looks like Sansung's QA team didn't do their job well.
By the way, I read reports of Tethering option removed from phone's USB settings. But, connect USB to laptop and set USB to 'KIES' mode. Use 'tethering' shortcut in Kies application. Tethering works!, atleast on Airtel in India.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
The maintenance crashed and ate my post about JH7 firmware update from Kies enabled.
Anyway, I did upgrade to JH7 and exchange service works fine for me. It didnt ask me to set up any security password. I am in da US.

@keitht:thanks for your suggestion about touchdown. I am using Moxier Mail for now.
Sent from my SAMSUNG-SGH-I897 using XDA App

@C3000C: good to know that your exchange email works after upgrade. May be your exchange server doesn't enforce security policies?
My exchange server requires me to setup password for phone screen unlock.
Sent from my SAMSUNG-SGH-I897 using XDA App

Exchange still works fine
I have 2 exchange accts set up on my phone. Both work fine after JH7.
One change after JH7 - One of my accts requires a passwd on the phone. Before the upgrade, when I hit the text box, previouly I used to get the full keyboard. I would have to change to numeric to enter the passwd. After JH7, it defaults to numeric keyboard.

manojkreddy said:
@keitht:thanks for your suggestion about touchdown. I am using Moxier Mail for now.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I read in another thread that the Samsung keyboard seems to be possibly typing in letters instead of numbers even though you can see the numbers being typed. Not sure if this is the same thing but maybe trying another keyboard, like the Android one instead of samsung or vice versa may yield different results?You can set this on phone settings > Locale and Text.

Solved
Earlier I was trying to set an easy numeric password(like 123456) and it was giving me an error to type 'numeric password'.
I later tried it using a bit complicated numeric password and it accepted the password.
So, the issue was that I was using a very easy numberic password and hence it was not accepting that password.
but, what an error message shown by email app!!
looks like Samsung ran out of error messages

Exchange Security PIN vs. Pattern

I am wondering if someone can anwser this for me.....
Does the ability to use a Pattern unlock vs. PIN unlock for Exchange come from the Email.apk or the OS Version?
I was running Serendipity VII (2.3) and I was able to use a pattern unlock, which I prefer. Today I switched to Fasty's (2.2) and cannot.
Would love to know. Thanks!

Exchange server often requires a minimum number of PIN digits for unlock. Pattern unlock is not supported by Exchange server. Some modified email clients can ignore any such PIN requirements/policy. That's probably the difference between the two ROMs.

The email.apk that is in OBSESSION was the only one I found that overrides Exchange security for me. I no longer need the PIN security.
When I flashed a new rom last week I pulled the "email.apk" out of the obsession package and put it in the new rom package replacing the one that was in there.
Worked...
My exchange security policy also would force the phone to encrypt all data...made moving files to and from the phone rather pesky.

Thanks , Guys! I'll tinker around with some other apk's and see if I can resolve the issue.

cjkpkg said:
The email.apk that is in OBSESSION was the only one I found that overrides Exchange security for me. I no longer need the PIN security.
Click to expand...
Click to collapse
Any chance I can get that email.apk from you? I am rooted and running the Paragon Froyo ROM on my Captivate. I want to override our exchange pin policy as well. I prefer the pattern lock.

Here is the one that works best for me. It will also start pinging your exchange server to auto fill email addresses from the GAL.
There was another email client from S VII that also bypassed the pin unlock but seemed a little finicky.
I just placed this email.apk in the system/app folder and made sure to delete the old one.
You may need to clear the cache and reset data from settings/applications/manage applications/email unless you are coming from a factory reset.
You will be prompted to set up your email again but this time no pin unlock will be necessary.

App Lock programs

Does anyone have good success using these types of programs on the TF700 or their phones in general? If so which are you using? I read people reviewing the apps saying they work fantastic but then some post how to get around them or simply uninstalling it will remove the lock. Or they make the device run slower.
A coworker was asking if it's possible to have multiple email accounts in either the google email app or the default stock email client. The answer is yes but it doesn't give the option to password protect or require the account password to access the emails. She has a business one that she would like kept protected in case anyone gets her tablet. As it is anyone who gets your device and gets past a regular screen lock almost has complete access to your google account. The only way to do it is add the account to the device, then go back into settings and remove the account. Thats a bit of a pain for something that should be available as a security feature.
So with these app lock programs the owner could require a password to open a protected application (gmail or email client). It's a matter of how effective the programs are vs how much battery drain or performance hit it causes.

The ASUS "App Locker" app puts a pin password on apps, including system apps such as system settings. Comes with your TF700. I think (but not sure if I remember correctly) setting up my departments TF300's so that users could not access the system settings using App Locker.

Thanks for the info. She has a Levno 7'' tablet thing. I'm constantly telling her how to do this or that on it. Our Tf700 is way more power than she will ever need. I will have to see if her's comes with something like a native app lock.
I'll be checking out the asus lock on mine. Might as well set it up in the event it's ever stolen. I don't use the screen lock. It got annoying to constantly enter a pin/password when I turned my screen on.
Thanks for the reply.

HELP! Security~Google password glitch?

Have you run into this before and if so how do you fix it?
My kid accidentally triggered his security feature on his new S7 to wipe his phone with too many incorrect entries.
Once he got the phone rebooted he attempted to enter is google account and password. Here in-lies the rub...
He forgot his google password and changed it from the desktop. This should not be an issue. However the S7 would not accept the new google password and wants the original password. The phone is completely locked out.
After making calls (on a different phone) to Samsung, we had it sent in. Samsung cannot even get past this and are now sending him a new phone.
We do not want to go through this ever again as it is very much PITA.
Besides keeping a log of his account passwords in a secret location, how does he get past this in the future?

rosedog said:
He forgot his google password and changed it from the desktop.
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Click to collapse
Don't you need the know the old password before you can change it to a new one?