The port on the phone seems broken. It charges but the cable doesn't stay in as tight and subtle movements causes through cable to come out. I have the usb port door all the way open. Any fixes?
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine seemed like it needed to wear in, it did the same things as you described but after a while both my BB cable and Samsung cable fit snug.
Not sure what others have experienced.
You sure you're giving it that extra push at the end, and hearing the click of the door locking into place? I've never had the problem of my cable falling out or being held in loosely. In fact, the one time I dropped this phone was when I picked up my laptop and didn't realize the cable was plugged into it. Phone fell to the floor, still attached to the cable.
Make sure you hear that click at the end!
Sent from my SAMSUNG-SGH-I897 using XDA App
If you're using the Samsung cable, make sure the door really opened and clicked. It is quite hard on mine to open all the way especially with the hard shell case on.
If you're using 3rd party cable, most of them don't fit. You need to shave off the extra plastics to allow it to fit into the charge port.
My Samsung cable fits really loose now. The little retaining clips on the Samsung USB cable seem to be bent. The Motorola Mini to Micro USB adapter still works great though.
When using OEM Crackberry cable you just need to shave less than 1/8th inch off the side of the connector that faces away from you. (When captivate screen is facing you)
Sent from my SAMSUNG-SGH-I897 using XDA App
The door is all the way open. I hate not being able to use the phone while it is charging in fear of the cord coming out. I hope its the cable and not the phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
i use my finger nail to push the metel in (phone microUSB port) to make the hole smaller and tighter.
Related
I just had to exchange my phone because it was not always charging when it was plugged in. I thought perhaps it just wasn't connected properly, but I would plug it in and any pressure I put on the cord would cause it to loose the 'plugged-in' icon. Now of course I'm paranoid that the new one (which seems better so far) will break in a similar fashion. Has anyone else had a similar issue? It looks like some folks on the Vibrant forum are reporting a similar problem.
This might be a silly question, but did you have the door slid ALL the way open? I know I read about a few people didnt "click" it all the way open and the cord would barely fit in there and loose connection easily. The door slides open and feels like it stops, but it will "click" over to lock it open all the way.
~T.J.
Yes. I read those threads too, and I'm sure it was a hardware defect.
I had the same problem. Exchanged it. No problems anymore
Sent from my SAMSUNG-SGH-I897 using XDA App
me too
I have the same problem. My door is absolutely slid all the way open but my micro USB slot is loose. I don't know how this happened since I use a backup battery charger to charge the a spare battery and then I swap out batteries so I never even plug up the charger. I use a bluetooth stereo headset so it wasn't the wired headset bouncing around that loosened it up. The only time I use the USB cable is to tether and all of a sudden last week I started loosing the connection with the laptop on my lap. If I have everything sitting on a desk untouched it is fine but as soon as you touch the phone or move the laptop much the connection is lost. I have to set the phone down in a way that puts it at a certain angle so that a connection is made.
I don't mind swapping out my phone but DANG, I paid 15 bucks for my screen protector and I got it on there perfectly!
I called att. They sent out another cable. Turns out it was the cable and not the micro USB on the phone.
Interesting...I never tried a different cable.
Sent from my SAMSUNG-SGH-I897 using XDA App
My phone also have this issue.. But it's charger related.. Sometimes the Traveler Adapter simply disconnects from the wall outlet.. So i'm using the iPhone adapter instead..
So after so many flashes of custom roms, kernels, modem, and etc.
Are you guys finding it harder for the micro-usb connector to actually get a tight fit into the phone? Mine's so loose that the slightest tug or movement will disconnect it from powering or connecting to my PC.
I slighlty fixed it with needle nose pliers , a more efficient fix anyone?
Im having the same issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Definitely noticed this too. I notice my usb cord after a minute of being plugged looks like it's coming out a little.
I actually don't have this issue. I don't know how much you guys flash but I am doing something daily beyond just charging. I don't move my phone around much when it is plugged in.
On my phone, thin plastic piece around the usb port is cracked and i sometimes confuse that with the sliding usb door and tries to close it until i looked down to notice that it's not the door that i'm trying to close
I've noticed this recently too (I've had mine since July). On mine, when holding the phone normally, if I push the cable toward the center of the phone and it comes loose. If I push it outward (toward the volume buttons), it doesn't really move.
If I open the usb door all the way, plug the cable in, then close the door *slightly*, it holds the cable a lot better. Not like it did when it was new though.
Has anyone diagnosed the cause of this yet?
Xstop said:
I slighlty fixed it with needle nose pliers , a more efficient fix anyone?
Click to expand...
Click to collapse
What exactly did you do? I was a little hesitant to try bend anything - I didn't want to make things worse.
tdogz said:
-What exactly did you do? I was a little hesitant to try bend anything - I didn't want to make things worse.
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Click to collapse
Actually I do not recommend doing it this way until other means are available, remember, ruin your usb connection = your screwed.
But it's the sides of the usb connection I'm trying to tighten up. Where it forms / \
Mines so loose, that if I do a simple reboot and move the wires too much it will give me the: ! to android guy pic.
If it's becoming loose its due to the plastic bezel around mini usb port. Eventually it will crack at where the door hinge has to pass through the part just before the door becomes secure when set to open position. Not sure if it's a plastic quality problem with a certain batch just order a replacement.
Secondly the usb cord supplied is not flexible at the handle for the miniusb connector. Flex it to much you will dislodge the data + - wires. Took it apart and inspected. You'll need to resolder to fix it.
MarlowXim said:
If it's becoming loose its due to the plastic bezel around mini usb port. Eventually it will crack at where the door hinge has to pass through the part just before the door becomes secure when set to open position. Not sure if it's a plastic quality problem with a certain batch just order a replacement.
Secondly the usb cord supplied is not flexible at the handle for the miniusb connector. Flex it to much you will dislodge the data + - wires. Took it apart and inspected. You'll need to resolder to fix it.
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Click to collapse
Thanks for that post
I have a question though: When you say order a replacement, do you mean a new phone or the little plastic bay that holds the charger?
I also bought this phone at launch, and I'm sure that means I am out of any kind of warranty.
UNLESS!
Is there a year warranty on hardware defects?
You're still under warranty (1 year). You'll have to deal with a AT&T DSC for replacement.
norcal einstein said:
You're still under warranty (1 year). You'll have to deal with a AT&T DSC for replacement.
Click to expand...
Click to collapse
So does that mean I should back up with Titanium Backup and flash back to stock?
cracks
My cappy has 2 tiny cracks on the top of it. One where you posted ( between the charging port and the back of the phone ) and another between the headphone jack and the back of the phone. They are so small no one would notice them unless looking. Returning the phone would be too much of a hassle for me ( I'm lazy ).
My idea was if the plastic began to chip or crack anywhere else I would just buy a bodyglove case and voila - no more cracks. And I didn't have to talk with an AT&Tard to fix it.
daleaf said:
So does that mean I should back up with Titanium Backup and flash back to stock?
Click to expand...
Click to collapse
If you actually have physical damage to your USB port to warrant a replacement phone, yes...I'd say flash back to stock.
If you're trying to address any problems you have with the USB slider door, I doubt they'll replace your phone. You'll probably have to have it sent in to Samsung for repair, and shipped back to you. Of course if your phone goes to Samsung, you had better flash stock.
norcal einstein said:
If you actually have physical damage to your USB port to warrant a replacement phone, yes...I'd say flash back to stock.
If you're trying to address any problems you have with the USB slider door, I doubt they'll replace your phone. You'll probably have to have it sent in to Samsung for repair, and shipped back to you. Of course if your phone goes to Samsung, you had better flash stock.
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Click to collapse
It's not the slider door. That is broken now too, but it isn't a problem for me. It is the USB cord won't stay in the charing port anymore. It is a bit of a hassle to wake up in the morning and my phone didn't charge.
For each usb wire that I use, I am now gently crimping the top and bottom of the usb connector to get a tighter fit. DO THIS AT YOUR OWN RISK THOUGH
It seemed to help me to get a tighter fit and now I don't have to check if the sucker is charging or not.
But yea, I was at the point where it would not charge my phone if I did not get it right, sucks I know.
Xstop said:
For each usb wire that I use, I am now gently crimping the top and bottom of the usb connector to get a tighter fit. DO THIS AT YOUR OWN RISK THOUGH
It seemed to help me to get a tighter fit and now I don't have to check if the sucker is charging or not.
But yea, I was at the point where it would not charge my phone if I did not get it right, sucks I know.
Click to expand...
Click to collapse
^^^I also did that and it helps^^^
And, on the usb wires I use, there are little prongs, or tabs, that I gently pulled up with a tiny flathead screwdriver, actually a clean razor blade worked better... But I pulled those tabs up, and now I have a pretty snug fit.
And of course, do that at your own risk.
I started having this issue too where the lightest touch on the sides would bump it loose from the connector. In my case though I noticed that I did not have the door open completely all the way (yeah DUH). Once I pushed it completely open it fit much better.
Xstop said:
So after so many flashes of custom roms, kernels, modem, and etc.
Are you guys finding it harder for the micro-usb connector to actually get a tight fit into the phone? Mine's so loose that the slightest tug or movement will disconnect it from powering or connecting to my PC.
I slighlty fixed it with needle nose pliers , a more efficient fix anyone?
Click to expand...
Click to collapse
I have flashed a lot and my phone is repeatedly connected and disconnected from USB at my desk all day at work and my usb still fits snug. But about 2 weeks ago the little plastic sliding door started sticking as I was opening and closing it and yesterday it finally just fell out of my cappy. Bought on release day last July.
I had this problem too, but it was the cable, not the phone.
Got a new OEM cable off of Amazon, and now it's nice and snug. Maybe not 100% like new, but pretty close.
Because of the little metal hooks on them, Micro USB cables tend to wear out much faster than the Mini USB cables of old.
I swapped mine out last week for another refurb (number two) because of this. It got to the point that I had to make sure the cable was in precisely the right spot otherwise out wouldn't charge.
Sent from my SAMSUNG-SGH-I897
I know this is a silly sounding thread, but I've purchased multiple USB cables lately all that seem to quit working after 1-2 weeks to about 6 months. It's very frustrating. So I was hoping someone might point me to a reliable cable. I was thinking of purchasing a left angled cable next because almost every place I use my charger it's located on the right side of where my phone will be. This'll be my first angled cable purchase and I want this to be a lasting solution so posting this for some feedback.
What do you guys use and how long does your cable normally last?
Any feedback would be greatly appreciated.
Thanks,
Grompy
Sent from my SPH-D700 using xda app-developers app
I don't know the brand of one cable, but it's worked for me for a long while (using it now). The other one however is actually a Sony Ericson data/charging cable, and I haven't had much problems with that one either.
Sent from my SPH-D700 using Tapatalk 2
I use an HTC cable. It works perfect. I wish it was longer but eh.
Sent from my SPH-D700 using xda app-developers app
The only USB cables that have failed me are those super thin ones, such as the one that came with the phone. These 28/24AWG cables from monoprice should definitely last.
I use a thick blackberry cable but any thick usb cable will do.
I've had the best luck with thick blackberry cables. Just picked up a Gigaware USB cable from Radioshack a couple months ago and it's been working great as well.
I have always had luck with the one that comes with the phone.
Ive scoured the internet trying to find a solution. My USB cord fits really snug in the port but wiggles side to side as if it were really loose. What can I do to fix this annoying wiggle.
Also the phone charges fine its just wiggly.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I believe that just might be the make of the Nexus 5, as my phone does the same thing.
Oh OK ..whew well that makes me feel much better...thought I had received a bad one. Thnx
Sent from my Nexus 7 using XDA Premium 4 mobile app
I agree - the usb charging port is very wiggly! Try another cable.
I'm using the charging cable that came with the phone and there is lots of play in the connector - both vertical and horizontal. I will often have my phone plugged in while working with tasker and it seems the usb cable easily works itself loose as the phone is moved around.
It's rather disconcerting. I'm going to try another usb cable to see if it's any better to try to see if the problem is the port or the cable. What is it like on YOUR phone?
OK - I tried another cable and it is MUCH better! The usb cable that comes with the charger is a very loose fit. Try some other usb cables and report your findings. I'm using the one that came with my kindle and it's a much snugger fit.
I just noticed that my charging port is extremely loose and any USB cable I stick in there has a lot of wiggle room. Because of this if I move my phone while charging it sometimes looses it's connection. I don't believe it ever did that before. Does anybody else notice a loose fit or is it just my phone?
Sent from my SM-N920V using Tapatalk
My charging port is pretty solid. But just to avoid this scenario, I got the samsung wireless fast charger pad
Sent from my SM-N920V using Tapatalk
Couple of things, if you have a case, try charging without it on. Otherwise try another cable. I thought mine was loose too but it ended up just being a cable that didn't fit well.
Thanks for the feedback guys. My case doesn't come into contact with the charging port or the cable when it's inserted. I use the original cable and a cheap chinese one intermittently. The Chinese one is quite long which is why I use it, but it wiggles much more than the original. I'm pretty sure there was no wiggle at all in the beginning so it must be from using the cheap cable. Note to self (and others): "Don't do that!"
Sent from my SM-N920V using Tapatalk
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
hellcore said:
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
Click to expand...
Click to collapse
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Action123 said:
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Click to expand...
Click to collapse
I had a Norte 3 and the plug was very strong and tighten.
Also 3.0 charged twice faster than other phones.
The phone is not buyed in my country. I can't contact Samsung
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Worked for me!
CISGS said:
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Click to expand...
Click to collapse
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At first my charging cable worked fine, but over time the connection became very touchy. Based on the post above, I opened up a paperclip and fished around the port area and was surprised by the lint that came out. Now my cable is connecting more securely and charging more reliably. Thanks for the tip!