The port on the phone seems broken. It charges but the cable doesn't stay in as tight and subtle movements causes through cable to come out. I have the usb port door all the way open. Any fixes?
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine seemed like it needed to wear in, it did the same things as you described but after a while both my BB cable and Samsung cable fit snug.
Not sure what others have experienced.
You sure you're giving it that extra push at the end, and hearing the click of the door locking into place? I've never had the problem of my cable falling out or being held in loosely. In fact, the one time I dropped this phone was when I picked up my laptop and didn't realize the cable was plugged into it. Phone fell to the floor, still attached to the cable.
Make sure you hear that click at the end!
Sent from my SAMSUNG-SGH-I897 using XDA App
If you're using the Samsung cable, make sure the door really opened and clicked. It is quite hard on mine to open all the way especially with the hard shell case on.
If you're using 3rd party cable, most of them don't fit. You need to shave off the extra plastics to allow it to fit into the charge port.
My Samsung cable fits really loose now. The little retaining clips on the Samsung USB cable seem to be bent. The Motorola Mini to Micro USB adapter still works great though.
When using OEM Crackberry cable you just need to shave less than 1/8th inch off the side of the connector that faces away from you. (When captivate screen is facing you)
Sent from my SAMSUNG-SGH-I897 using XDA App
The door is all the way open. I hate not being able to use the phone while it is charging in fear of the cord coming out. I hope its the cable and not the phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
i use my finger nail to push the metel in (phone microUSB port) to make the hole smaller and tighter.
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
NIKEstickER said:
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
Click to expand...
Click to collapse
ya all my phones with a micro usb port have eventually gotten this way...
futureaccount said:
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
Click to expand...
Click to collapse
My Epic 4G Touch is the same exact way. However, I never had this issue with my Evo. Wonder if its an issue with the ports on Samsung phones.
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
promiseofcake said:
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
Click to expand...
Click to collapse
Its funny that you mention that because the looseness seems to be more dependent on the actual USB cable than the port itself (at least on this phone) Luckily, I haven't had any real connection problems with my phone. However, after replacing the cable, it seems to fit more snugly. Either way, its a little odd that it the same cable will seem more loose in this phone, but fit just fine in my previous one (still have it as a spare).
I've been having this problem lately also. Thinking in was a bug in the rom or a bad cable, the problem persists and its getting worse to the point it constantly will connect and disconnect repeatedly. I'm thinking its the phone because I've changed cables, usb ports and it still does it. But sometimes it will stick normally. Wierd...
If you have even tried brand new cables (since your existing ones may be worn out), then I would say that the port on the phone is likely damaged. Looks like it may be time for a service center repair.
My SR is the same way. The mini usb cocksoff to the right. I've experienced the same with a few Motos. I've came to the conclusion it is the cables themselves. I have noticed that the two teeth on the male plug get kind of wore out or not even pop back out and furthermore eventually damage the female port to where the phone will cycle from power to no power. I've especially seen this with OEM cables. I also saw a thread here where the guy gives an awesome, detailed breakdown of a screen replacement. The site he links has the replacement chip with the mini usb port if you feel froggy...
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
Click to expand...
Click to collapse
From another forum...but saw your thread. Does this mean your phones is screwed or just the charger?
Jarmezrocks said:
From another forum...but saw your thread. Does this mean your phones is screwed or just the charger?
Click to expand...
Click to collapse
Phone
Sent from my Galaxy SIII
Which USB cable did u use?
Sent from my SGH-T999 using xda premium
jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
Click to expand...
Click to collapse
This happened to me. Verizon will warranty the phone. I wondered what actually blew up in the hardware. I am surprised it hasn't happen to more people, seeing how you really don't have any control over whether it blows up or not.
RotaryXperiment7 said:
Which USB cable did u use?
Click to expand...
Click to collapse
This. I just ordered one lol.
jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
Click to expand...
Click to collapse
Sorry to here about your phone. I was jut about to go buy one of these cables.
This same thing happened to my phone a few weeks ago. It went totally dead out of nowhere, I was taking photos at the time.
You shouldn't have a problem getting a replacement even if you don't have insurance.
Good Luck
I have heard stories about that happening, though its not common, it is surprising that its so low considering its random and no one knows exactly what causes it
at least you don't have to factory restore before returning
Sorry guys, I just woke up. Was on graveyard shift last night. Anyhow, the cable was a generic ebay right angle otg cable, about 5" or so in length. I am 99% certain it had nothing to do with the cable though, just a hardware problem. As mentioned above I dissected the cable and it had no problems. I could still use it on my Nexus 7 with no issues. I had the cable plugged in before inserting the flash drive and it was fine until the flash drive was plugged it.
The Root Wikiz thread I mentioned said that someone had sent theirs in to be Jtag'ed thinking it was just hard bricked. The response from the people where he sent it was that they had seen a number of them with the PMIC damaged and that there was nothing that their services could do for them.
My guess is there are some marginal PMIC's out there and that when they switch the port from charge to host mode they just cant take the current and pop. The fact that I made it nearly 5 months using the same OTG cable on a regular basis kind of lends credence to this theory, but who knows. All I know is that it was totally dead, absolutely no signs of life regardless of what I tried.
FWIW I was rooted and running paranoid android, but I have found reports of this happening to bone stock phones as well as any variation of ROM. Verizon did warranty the device. Oddly, the tech told me "I have never heard of this happening" but didn't even ask me to try anything with the phone, he just said that they would ship me a new one for warranty replacement.
New device is here, I'm off to root and unlock! Good luck guys.
Later,
Jason
jacampb2 said:
Sorry guys, I just woke up. Was on graveyard shift last night. Anyhow, the cable was a generic ebay right angle otg cable, about 5" or so in length. I am 99% certain it had nothing to do with the cable though, just a hardware problem. As mentioned above I dissected the cable and it had no problems. I could still use it on my Nexus 7 with no issues. I had the cable plugged in before inserting the flash drive and it was fine until the flash drive was plugged it.
The Root Wikiz thread I mentioned said that someone had sent theirs in to be Jtag'ed thinking it was just hard bricked. The response from the people where he sent it was that they had seen a number of them with the PMIC damaged and that there was nothing that their services could do for them.
My guess is there are some marginal PMIC's out there and that when they switch the port from charge to host mode they just cant take the current and pop. The fact that I made it nearly 5 months using the same OTG cable on a regular basis kind of lends credence to this theory, but who knows. All I know is that it was totally dead, absolutely no signs of life regardless of what I tried.
FWIW I was rooted and running paranoid android, but I have found reports of this happening to bone stock phones as well as any variation of ROM. Verizon did warranty the device. Oddly, the tech told me "I have never heard of this happening" but didn't even ask me to try anything with the phone, he just said that they would ship me a new one for warranty replacement.
New device is here, I'm off to root and unlock! Good luck guys.
Later,
Jason
Click to expand...
Click to collapse
Wow, that sucks, but I am glad you got another S3. I have been using this one that I got from Amazon. It has a couple of usb ports and 2 card readers. I have been very happy with it. It is extremely useful when I am at family functions, and everyone has taken a lot of pictures and video. I can grab their cards and pull the pics and video onto my 64 Gig SD card on my phone. People are amazed I can do this with my phone! However, now I am a little worried about using it. I will keep this in mind, and only use it on the occasions that I really need it. Thanks for the heads up!
Rob
my s3 discharging immediately
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
arminghm said:
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
Click to expand...
Click to collapse
One day charge is normal if using phone. If gonna use OTG you are overusing and can expect 1/2 day. Buy good cable if want data.
I had something similar happen except, my usb sent a static spark from my oc to my phone. Didn't fry it completely, but messed up something that would no longer dock to pc, dock to car our go into deep sleep.
Wonder if the two issues are related.
Be sure to discharge any static in you usb called before plugging them into your phone.
Sent from my SCH-I535 using xda app-developers app
prdog1 said:
One day charge is normal if using phone. If gonna use OTG you are overusing and can expect 1/2 day. Buy good cable if want data.
Click to expand...
Click to collapse
your right..but its used for 3 days....i bought an otg cable and use it...thats amazing...i can use mouse,keyboard and other devices in my s3.
but i still have my problem...
my s3 is in flight mode and and doesnt do anything...but its discharging..and i dont know the problem is sent from my os or my hardware..
idont kno that the os is screwed up or is something wrong with battery.
is there any command that tell os to dont discharging???
i love my s3 so much
arminghm said:
your right..but its used for 3 days....i bought an otg cable and use it...thats amazing...i can use mouse,keyboard and other devices in my s3.
but i still have my problem...
my s3 is in flight mode and and doesnt do anything...but its discharging..and i dont know the problem is sent from my os or my hardware..
idont kno that the os is screwed up or is something wrong with battery.
is there any command that tell os to dont discharging???
i love my s3 so much
Click to expand...
Click to collapse
Discharging is what the battery always does when not plugged into A/C power and turned on, and even sometimes when it is plugged into A/C power (when you get in the top 10% of full it starts going through discharge/charge cycles to keep it within the top 10% of power but never totally full. This prevents overcharging and explosions)
That said:
A sudden reduction in the runtime for the battery under the same average load is almost always the battery going bad.
If you mean the battery doesn't last as long because you now use OTG - those things you plug into the phone need to get their power somewhere. The phone battery is it.
So now you are powering the phone + whatever other things you attach to it. Some of them can drain a lot more power then you might think. You just never noticed much (if at all before) because your total reserves weren't such a tiny amount.
If you stop using OTG devices and your battery capacity bounces right back up to where it was before, then you can reasonably infer the extra gadgets are the culprit.
(if you stop OTG stuff for a few days and the battery still sucks when before it didn't, probably need to buy a new battery because yours is most likely shot.)
Assuming it seems to work fine...
So two choices, right? No accessories and lots of battery life, or lots of accessories and no power to run them with.
well...not really:
It's probably not always possible - but how often do you use OTG near A/C power?
Whenever you are near somewhere you can plug in, the first thing you should plug into your OTG cable (besides the phone) is a USB hub with a power cord.
...and really, if you want to use those power hungry USB hard drives and things like that, then you really can't without taking the stress off of the phone of supplying that power - that hard drive just half spins up like a car that cranks but won't start.
Every crank in that car wears the battery down and beats up the starter when it doesn't fire up the engine. Just like every spin up but not quite read of the hard drive puts incredible load on the S3 to try to throw enough current at it fast enough to keep it happy. Just beating it up for nothing.
Which brought me to what I wanted to bring up for some consideration:
Think about trying to use a powered hub whenever you can as the first thing off the OTG cable, should take an immense amount of stress off of the S3 in making it all work.
Bet at the least you reduce the risk of popping since the power spikes will be much less - that powered hub is a pretty solid buffer for that kind of stuff when you are constantly popping flash drives in and out.
I remember way back when for the Nook Color when some really sharp people made OTG happen out of the thin air - no way Barnes & Noble had that on even a remote list of possibilities when they were ready to throw the device to the masses and see what happened.
If you wanted to use more then the smallest of thumb drives you needed a powered hub. The device wasn't designed for it, and simply wasn't able to squeeze more then a paltry amount of power out in reverse. (but it was just enough to talk to a powered hub...)
Anywhere that you can plug in your powered buffer should contribute to avoiding the problem the OP posted about. The thought experiment (hopefully) growing from this post? How much truth does this theory exhibit?
Edit: Totally missed this post:
arminghm said:
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
Click to expand...
Click to collapse
Here you say you made an OTG cable, the first post I quoted you in you said you bought one. If you made it, i'd say that is your problem.
The quality of the cable you use absolutely matters. Higher quality parts = higher quality results.
I have a bunch of micro USB cables (as i'm sure many of you do also - ) ... and from some of them I get an absolute night/day result in charging.
Some cables (mostly the ones from the dollar store or older cables) just plain suck. They can't bring enough power from the same A/C adapter as my OEM HTC/Samsung cables. (I have some motorolla OEM cables from around the time of the droid X launch - they are closer to the dollar store cables in quality - haven't tried recent motorolla OEm cables, hopefully they got better or I got a bad batch over a six month period)
Using the low quality cables I can absolutely lose power plugged in just being a wifi hotspot with the screen on, until it eventually goes critical and dies. (this I tend to notice when my pc banished to the corner of nowhere loses all network connectivity) - whereas with the HTC/Samsung cables from within the last two years keep me near full with that being the only difference.
I'd rather have a few good cables then a bag full of POS dollar store ones. That little bit better material, little bit tighter QC adds up to a big difference in the final outcome.
This same thing happened to me when I plugged the same type of cheap right elbow OTG cable from ebay into my brand new S3 (2 days old with about one hour of usage). The cable worked fine with USB drives, a mouse, or a keyboard used alone on the S3. The cable was plugged into a USB 4 port hub with multi-card reader. The screen was off when I plugged it in so it appeared to just be off. Any attempts to power it on were fruitless. I smelt the phone right afterward and there wasn't any burnt smell. Plugging in the phone resulted in it getting pretty warm but not to an extreme yet the battery remained cool. It appears to have burnt something between the battery and lines but leaving the components intact thus causing the excess of heat. BTW the hub/reader is fine. I won't be using that again on my new one but I will be attempting to use a different hub that has been working fine on my wife's RAZR MAXX HD. Just hope this is a very isolated incident and not a bad batch from the retailer.
Edit: The S3 is a blue 16G Verizon model. The S3 was on stock ROM when this happened (not like that would prevent death from inferior circuit protection components).
Were you using a powered hub, or passive hub?
Anyone tried a DAC off the OTG cable?
BowDown said:
Were you using a powered hub, or passive hub?
Anyone tried a DAC off the OTG cable?
Click to expand...
Click to collapse
Don't do it. I've fried 2 GS3s with a UCA-220 DAC over otg.
First time with a regular OTG cable, the second time with a OTG/phone charging cable, the power came unplugged and zap. I'm lucky Verizon has replaced the phone two times.
I think the best solution is to completely isolate the DAC power from the phone power. A circuit to charge the phone with the otg/charge cable and a separate circuit to power the DAC.
uber_mike said:
Don't do it. I've fried 2 GS3s with a UCA-220 DAC over otg.
First time with a regular OTG cable, the second time with a OTG/phone charging cable, the power came unplugged and zap. I'm lucky Verizon has replaced the phone two times.
I think the best solution is to completely isolate the DAC power from the phone power. A circuit to charge the phone with the otg/charge cable and a separate circuit to power the DAC.
Click to expand...
Click to collapse
Wouldn't use of a powered usb hub remove any power issues? I purchased a OTG cable today.. I had planned to connect it to a powered hub, and run the DAC off that?
I just noticed that my charging port is extremely loose and any USB cable I stick in there has a lot of wiggle room. Because of this if I move my phone while charging it sometimes looses it's connection. I don't believe it ever did that before. Does anybody else notice a loose fit or is it just my phone?
Sent from my SM-N920V using Tapatalk
My charging port is pretty solid. But just to avoid this scenario, I got the samsung wireless fast charger pad
Sent from my SM-N920V using Tapatalk
Couple of things, if you have a case, try charging without it on. Otherwise try another cable. I thought mine was loose too but it ended up just being a cable that didn't fit well.
Thanks for the feedback guys. My case doesn't come into contact with the charging port or the cable when it's inserted. I use the original cable and a cheap chinese one intermittently. The Chinese one is quite long which is why I use it, but it wiggles much more than the original. I'm pretty sure there was no wiggle at all in the beginning so it must be from using the cheap cable. Note to self (and others): "Don't do that!"
Sent from my SM-N920V using Tapatalk
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
hellcore said:
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
Click to expand...
Click to collapse
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Action123 said:
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Click to expand...
Click to collapse
I had a Norte 3 and the plug was very strong and tighten.
Also 3.0 charged twice faster than other phones.
The phone is not buyed in my country. I can't contact Samsung
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Worked for me!
CISGS said:
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Click to expand...
Click to collapse
-------------------------------
At first my charging cable worked fine, but over time the connection became very touchy. Based on the post above, I opened up a paperclip and fished around the port area and was surprised by the lint that came out. Now my cable is connecting more securely and charging more reliably. Thanks for the tip!
You know how when plugged in upright, some USB cables will want to have their flat side up, and others will want to have the flat side down? In other words, if the cable us perfectly straight, my phone would have to lie face down to connect. For other called, it's the opposite. Let's call this "chirality". Why? Because that's what chirality is. Informally called "handedness ".
If you have a cable of the wrong chirality, I believe over the period of years, the constant mild strain on the phone's port might weaken it. Plus, is annoying because the cable wants to flip the phone over while you're holding it.
A 180° twist would switch the chirality. Tying an overhand knot in the end of the cable almost works well, but it twists a little too far. I could also make a lot and twist it just right, then glue it with silicone or cable glue.
I know this seems like a dumb concern, but after two years my last phone had decreased USB connectivity. Has anyone thought about this and found a good solution? I tried to explain chirality to a salesperson in the electronics market today, and she looked at me like I was crazy.