Loose USB charging port HELP - Nexus 5 Q&A, Help & Troubleshooting

Ive scoured the internet trying to find a solution. My USB cord fits really snug in the port but wiggles side to side as if it were really loose. What can I do to fix this annoying wiggle.
Also the phone charges fine its just wiggly.
Sent from my Nexus 7 using XDA Premium 4 mobile app

I believe that just might be the make of the Nexus 5, as my phone does the same thing.

Oh OK ..whew well that makes me feel much better...thought I had received a bad one. Thnx
Sent from my Nexus 7 using XDA Premium 4 mobile app

I agree - the usb charging port is very wiggly! Try another cable.
I'm using the charging cable that came with the phone and there is lots of play in the connector - both vertical and horizontal. I will often have my phone plugged in while working with tasker and it seems the usb cable easily works itself loose as the phone is moved around.
It's rather disconcerting. I'm going to try another usb cable to see if it's any better to try to see if the problem is the port or the cable. What is it like on YOUR phone?
OK - I tried another cable and it is MUCH better! The usb cable that comes with the charger is a very loose fit. Try some other usb cables and report your findings. I'm using the one that came with my kindle and it's a much snugger fit.

Related

Charger Port.

The port on the phone seems broken. It charges but the cable doesn't stay in as tight and subtle movements causes through cable to come out. I have the usb port door all the way open. Any fixes?
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine seemed like it needed to wear in, it did the same things as you described but after a while both my BB cable and Samsung cable fit snug.
Not sure what others have experienced.
You sure you're giving it that extra push at the end, and hearing the click of the door locking into place? I've never had the problem of my cable falling out or being held in loosely. In fact, the one time I dropped this phone was when I picked up my laptop and didn't realize the cable was plugged into it. Phone fell to the floor, still attached to the cable.
Make sure you hear that click at the end!
Sent from my SAMSUNG-SGH-I897 using XDA App
If you're using the Samsung cable, make sure the door really opened and clicked. It is quite hard on mine to open all the way especially with the hard shell case on.
If you're using 3rd party cable, most of them don't fit. You need to shave off the extra plastics to allow it to fit into the charge port.
My Samsung cable fits really loose now. The little retaining clips on the Samsung USB cable seem to be bent. The Motorola Mini to Micro USB adapter still works great though.
When using OEM Crackberry cable you just need to shave less than 1/8th inch off the side of the connector that faces away from you. (When captivate screen is facing you)
Sent from my SAMSUNG-SGH-I897 using XDA App
The door is all the way open. I hate not being able to use the phone while it is charging in fear of the cord coming out. I hope its the cable and not the phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
i use my finger nail to push the metel in (phone microUSB port) to make the hole smaller and tighter.

Long USB cable

Can anyone direct to a USB cable that works for this phone but is longer then the stock.
Sent from my HTC Sensation
i use a kindle usb cord. it long & works great
MadMan29729 said:
i use a kindle usb cord. it long & works great
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Thx I have along lg cable but it won't stay in neither will my Samsung cable
Sent from my HTC Sensation using xda premium
Check out monoprice.com. I have ordered multiple cables from them. Good quality at a reasonable price. I have a 6ft micro usb to usb that I use now. Works just as good as the stock one.
http://www.shopping.hp.com/en_US/ho...er-Supplies/FB341AA?HP-TouchPad-Power-Charger ?
Ditto on the suggestion for Monoprice. It's the only place I buy this sort of thing.
But that aside, if you can't find what you're looking for and want a REALLY long cable, you can easily find regular USB extension cables. Like 6 to 15 foot extension cables. Then you can plug your short micro USB cable that fits your phone into the extension.
Thx because the one that comes with the sensation is just to short I wish they made a micro USB to stand USB adaptor that would be great so I could have my phone charge via AC and it actually reach my desk.
Sent from my HTC Sensation using xda premium
Amazonbasics USB cable is long and good quality, nice price.
Sent from my HTC Sensation using xda premium
maybe try something like
http://www.google.com/products/cata...a=X&ei=CsfUT5aFEMbV4QTT_pmGAw&ved=0CHIQ8wIwAQ
Basically any USB to USB-Micro B-type cable will work.
I have an adapter cord, for USB usage,I normally use it on my computer.
Yup, monoprice is where its at. I got my 16 ft long cable for a couple bucks. It was definitely worth it.
what do u do with a 16 footer? i just want to sit in the back of the car while my wife drives
i'll second Amazon basics. i have a couple of their usb cords and they are great.
+1 monoprice
Oomike said:
what do u do with a 16 footer? i just want to sit in the back of the car while my wife drives
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Sorry its a late reply..
White 15ft
http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=8643&seq=1&format=2
Black 15ft
http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=5460&seq=1&format=2

[Q] Best cable for a loose port?

My skyrocket has been having difficulties charging. I find that I have to lift the cable higher than the phone itself (so as to create some kind of upward pressure on the port) for it to charge, or else it won't charge at all. The cable also feels really loose when I try to plug it in.
A friend of mine has a portable HD cable that I borrowed for a while, and it seemed to fit really snug and had no problems with charging at all. Maybe I should get another USB cable? Which cables have you guys found to work really well? This is all very frustrating.
What should I do?
My cable is a bit loose also and sometimes while using it it will charge then disconnect over and over again. I use my cable from my atrix and it works just fine. But I am sure any cable would work fine. As long as it plugs in.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I bought the DigiPower SP-PKAND Power Kit for Android for $30 and all my problems are now solved. I feel like my phone is all alive again. Honestly, I feel so free now, the feeling is amazing. Best product I have purchased for my phone.
ibopm said:
I bought the DigiPower SP-PKAND Power Kit for Android for $30 and all my problems are now solved. I feel like my phone is all alive again. Honestly, I feel so free now, the feeling is amazing. Best product I have purchased for my phone.
Click to expand...
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You buy it online or at best buy or somewhere?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

[Q] Best USB Cable

I know this is a silly sounding thread, but I've purchased multiple USB cables lately all that seem to quit working after 1-2 weeks to about 6 months. It's very frustrating. So I was hoping someone might point me to a reliable cable. I was thinking of purchasing a left angled cable next because almost every place I use my charger it's located on the right side of where my phone will be. This'll be my first angled cable purchase and I want this to be a lasting solution so posting this for some feedback.
What do you guys use and how long does your cable normally last?
Any feedback would be greatly appreciated.
Thanks,
Grompy
Sent from my SPH-D700 using xda app-developers app
I don't know the brand of one cable, but it's worked for me for a long while (using it now). The other one however is actually a Sony Ericson data/charging cable, and I haven't had much problems with that one either.
Sent from my SPH-D700 using Tapatalk 2
I use an HTC cable. It works perfect. I wish it was longer but eh.
Sent from my SPH-D700 using xda app-developers app
The only USB cables that have failed me are those super thin ones, such as the one that came with the phone. These 28/24AWG cables from monoprice should definitely last.
I use a thick blackberry cable but any thick usb cable will do.
I've had the best luck with thick blackberry cables. Just picked up a Gigaware USB cable from Radioshack a couple months ago and it's been working great as well.
I have always had luck with the one that comes with the phone.

Anyone's USB port seem "loose" compared to Nexus 4?

Hoping it's normal and not just mine, because I plug/unplug mine more than the average person.
Directly comparing to my year old Nexus 4 -- there's a lot more side-to-side play in the USB port. It doesn't feel as solidly plugged in...
Anyone with both devices notice the same? Nexus 4, the plug doesn't wiggle at all, but in the Nexus 5 it wiggles in any directly.
Not a major issue.
USB Port difficult to plug
I am having the opposite problem. I have noticed it takes a fair amount of pressure to plug the usb into the nexus 5 port
and likewise with unplugging. I am concern the extra force will affect the port or usb cord over time. I left a message with Google helpdesk so will see if this is just my phone or a defect in port or plug.
palomo32 said:
I am having the opposite problem. I have noticed it takes a fair amount of pressure to plug the usb into the nexus 5 port
and likewise with unplugging. I am concern the extra force will affect the port or usb cord over time. I left a message with Google helpdesk so will see if this is just my phone or a defect in port or plug.
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yah, too tight for me too. :/
Once the USB is plugged in mine has a fair amount of Wiggle/ feels loose.
Think I'm going to return my phone as I also have the power button issue.
I found its to tight when you plug the micro port to your phone straight, but if you put the left side (or right side) first then slide the opposite side, it plugs in much much more easily.
Sent from my Nexus 7
If you had a Gnex you wouldn't be complaining about it being too tight. The USB port on the Gnex was a huge issue.
lowandbehold said:
If you had a Gnex you wouldn't be complaining about it being too tight. The USB port on the Gnex was a huge issue.
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Mine was extremely tight. Then one charge later became loose side to side and up and down.
Is it the connector inside? I wonder if it moved out of position and I can move it back.
bringing an old thread back.
My USB port is also "loose" that it actually stops charging if I move it. Super annoying because it's a replacement phone I got last week. My old one didn't do this. Tried multiple USB cables.
NJ_RAMS_FAN said:
bringing an old thread back.
My USB port is also "loose" that it actually stops charging if I move it. Super annoying because it's a replacement phone I got last week. My old one didn't do this. Tried multiple USB cables.
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if it is like you said with it not wanting to charge, then it is broken/faulty made. I would send it for a replacement in a heartbeat
Sent from my Nexus 5 using XDA Premium 4 mobile app
ArtSwitcher said:
if it is like you said with it not wanting to charge, then it is broken/faulty made. I would send it for a replacement in a heartbeat
Sent from my Nexus 5 using XDA Premium 4 mobile app
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I would but I just got this one as a replacement. but I found my wife s4 white cable stays snugged with little play. I'll use that one now.. lol. But if its gets worse, I still got warranty time.
Try a different usb cable. It's not the usb "port" that gets loose overtime, it's actually the male end of the usb cable that gets loose. If you look at the connector at the end of the cable, you'll see 2 hooks on the top of it, overtime they become looser, that is your problem.
When I first got the n5 and tried it with the oem cable they included, it was a very tight fit. However, when I went to try another cable it felt much easier to plug in.
NJ_RAMS_FAN said:
bringing an old thread back.
My USB port is also "loose" that it actually stops charging if I move it. Super annoying because it's a replacement phone I got last week. My old one didn't do this. Tried multiple USB cables.
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Sorry to bump an old thread, but did your problem resolved? did you RMA it or just used another cable, i am facing the same problem, it disconnects even if i move it slightly while connected, http://forum.xda-developers.com/google-nexus-5/help/battery-drain-charging-nexus-5-t2721239
madarchod said:
Sorry to bump an old thread, but did your problem resolved? did you RMA it or just used another cable, i am facing the same problem, it disconnects even if i move it slightly while connected, http://forum.xda-developers.com/google-nexus-5/help/battery-drain-charging-nexus-5-t2721239
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hey, I ended up using my wife s4 cable. It's the white samsung. No issues. I guess the original LG allowed to much play.
NJ_RAMS_FAN said:
hey, I ended up using my wife s4 cable. It's the white samsung. No issues. I guess the original LG allowed to much play.
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hmm, thanks, i'd try that.. :good:
madarchod said:
hmm, thanks, i'd try that.. :good:
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I RMA's mine for this very reason. The cable simply would not stay in. The replacement phone had no such problem.
marleyfan61 said:
I RMA's mine for this very reason. The cable simply would not stay in. The replacement phone had no such problem.
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i'd try with other cables, tried with my brother's htc usb cable yesterday, it charged normally, but this problem arises randomly, so might have to test for few more days.. :highfive:
Clean out the usb port, blow some compressed air in there or carefully use a toothpick. Even a small amount of dust or debris can cause the cable to feel loose. Then once it's fixed, throw away all wall chargers and use a wireless pad

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