Hello everyone
I'm having trouple running WM 6.5 on my HTC TYTN II.
After install it reboots and I can use it for the stuff I want. But when I've used it for some time (everything from 10 minutes to a days work), it hangs at some point. When it hangs I have to pull the battery and insert it again, which might be just fine if it remembered that I've already set up my phone and all my data is lost.
When I insert the battery again it boots and ask me to setup my phone, i.e. align screen, set clock (time is even reset) and so forth. I have to install all my apps (read: maybe 5) again, setup my exchange account and so on.
Can anybody help or have any ideas what to do?
After an install I do a hard reset and it boots.
I've installed a few releases, so I don't think it's related to that, but I could be wrong.
Thanks for any help!
Related
Hey guys!
While working on my PPC this weekend, I noticed that the system froze while just trying to open NYDITOT Virtual Display.
I tried doing a soft reset and after doing so the system freezes at the "Welcome to T-Mobile" bootup screen and it does not go into the OS (windows Mobile 2003 "Non-SE")
I tried pushing the soft reset button with the device OFF, without the battery, without the sim card, and nothing seems to work.
I cant even re-load the original ROM as Active Synch doesnt see the device due that I dont get into the OS.
Now luckely for me, T-mobile advised that i only had a 3 month warranty with them, which of course "expired" so i was hoping someone could suggest something that might help me resolve this problem.
Any help will be greatly appriciated.
Will V.
damn I'm pissed. I was messing around with my phone as usual, setting up pRSSreader and updating all the feeds/channels. I had the phone plugged into my PC because it gives me a faster connection. My connection went out however, and pRSSreader gave me an error. No big deal... so I tell it to update all channels again, and it freezes. I soft-reset the phone twice and it doesn't get past the 3rd boot screen (for me, the blue WM6 screen from mfrazzz's XM6r3 ROM which I'm currently using). Damn. hard reset was the only thing I could think to do.
What would you guys suggest I do incase it happens again?
I sure am getting better at having a list of programs to execute on a fresh install
First you need to figure out if its something that you installed to cause this to happen. There are programs that don't play well with WM6 (but those seem few and far between). Make a list of everything you install on top of the custom rom. If it happens again, you may want to give this a try (but I wouldn't use it until you have the issue again, so you know its something you have added and not this program itself ):
http://www.airscanner.com/blog/blog.php
Its an alpha product (and I've never used it) but supposed to give you a SafeMode (like XP) so you can get back into your phone if software / regchanges go bad on you. SPB has similar, but I haven't used that (and not sure it works on WM6).
Unfortunately, if you are stuck in the 3rd splash screen there isn't much else you can do. You can try pulling your SD card and rebooting to see if that might fix the issue. Also don't be plugged into the USB cable when you reboot (I've seen programs like BatteryStatus hang on restart in the past if you are hooked to USB). Speaking of BatteryStatus, if you are overclocking (or using CPUscalar) try turning that off to see if the problem goes away.
Good luck, and let us know what you find...
Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset
Hi.
My phone shows strange behavior now 2 times in a row: After some time, i suddenly get an error, that some exe wasnt found and i cannot start any application, the start menu gets empty, etc.
It's like he cannot access the hard-drive ( ) anymore, just like what happens if you turn your hard-disk off while xp is still running (try it, its fun!)
Afterwards, i cannot get past bootscreen if i soft-reset. ONLY a hard-reset or reflashing works.
I remember, that i didn't always did a hard-reset after flashing a new rom, could this MAYBE be the issue? I flashed my phone after the first incident and now did a hard reset after the second one.
I have the Verizon Touch Pro2 and it is freezing frequently. It seems like the freezes happen around text messaging (send/read a text, close the slider). The phone will redraw after rotate ONCE, then never again. Sometimes it recovers, sometimes I have to pull the battery. This happens very, very frequently. I was wondering if anyone out there knew about this problem.
ROM: WM 6.5 Verizon shipped rom
Installed stuff:
Microsoft MyPhone
Gougelet PE XnView Pocket
Microsoft .NET Compact Framework 3.5
no2chem 1-Percent Battery
soft4vn.net Chinese Keyboard Font
Microsoft Windows Marketplace
Chien Homescreen Customizer
Skyfire
ScanLife
Facebook
Google Maps
mobIT Message Sentinel
I am using the non-Sense homescreen because before my hard reset it was freezing all the time. Now after the hard reset, after a reinstallation, the problem persists even on the new Windows Default home screen! What gives?
Please let me know if you have ANY ideas as to the cause. I concede that I may have to go through and un-install everything and try again, but maybe someone's knowledge can point me to the cause or tell me what I can try?
Sometimes when you flash a new ROM you do not uninstall all the old files and registry settings. When you flash your phone perform the following steps:
1. Clear Storage
2. Flash to a Stock ROM
3. Clear Storage
4. Flash your radio (if applicable)
5. Clear Storage
6. Flash your ROM
7. Clear Storage
NOTE: Do not use the hard-reset key press. This actually cannot wipe the phone as thoroughly as the builtin WM Clear Storage setting.
Taken from here:
http://forum.ppcgeeks.com/showpost.php?p=1661617&postcount=1287
Before the final clear remove your battery for 30 seconds to fully cycle the phone. Does it freeze while using WM SMS interface as well as HTC SMS interface?
Ah, I see. This was a hard reset due to another problem where my company-mandated PIN entry bugged out and made my PIN stop working, which has the policy to wipe the phone after 10 unsuccessful attempts. Which type of hard reset would that use, you think?
MuToiD_MaN said:
Ah, I see. This was a hard reset due to another problem where my company-mandated PIN entry bugged out and made my PIN stop working, which has the policy to wipe the phone after 10 unsuccessful attempts. Which type of hard reset would that use, you think?
Click to expand...
Click to collapse
It is hard to say, but if the phone is still on when the hard reset is performed then most likely it uses the one the WM Clear Storage. You should also perform a hard reset before re-configuring your phone, just to re-assure that all the files have been deleted. So once that program from your company finishes and the phone reboots, go to the phone settings and clear the storage again.
BTW, I noticed the same issue on my TP2 with the vzw stock rom. You might want to give this a try:
http://forum.ppcgeeks.com/showthread.php?t=88640
Download the correct version or your phone may stop liking you.
I have the same problem, showed it to a Verizon QA manager, a Windows Rep, and a HTC rep and all said they hadn't seen it. I'm trying the cab from ppcgeeks, hopefully it works. I have no other issues but the messaging
I even did:
Reset
S/w
Reset
but to no avail :/