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SGS4G Drivers Problem?

I hope I'm posting this in the right place. I recently picked up a SGS4G and I immediately wanted to root it. When I plug my phone into the computer, however, the computer doesn't recognize it. The phone recognizes that it is plugged in (green android pops up, gives option of Kies, Media, or Mass Storage), but nothing happens on the computer end. I've downloaded about a million drivers and still no change. I've tried downloading Kies for drivers, but Kies doesn't even recognize a phone is plugged in. I've even downloaded drivers for the original Vibrant, but no luck. It's frustrating because I think that is the only reason my OneClickRoot keeps getting stuck on "waiting for device". Anyone have any ideas?

If you're using a 64 bit system, make sure you get 64 bit drivers.

Got a 64 bit system, got the 64 bit drivers. I even tried the 32 bit drivers just for the hell of it. Nada.

I dunno where you got your drivers, but here's the exact one I used.
http://dl.dropbox.com/u/38496926/usb_drivers_GalaxyS_x64.zip

I got mine from the "How to Root" thread in the SGS4G Bible thread
http://forum.xda-developers.com/showthread.php?t=1025610

I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.

Jerry D said:
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
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Ditto what Jerry said. They work like a charm.

Well I finally got my computer to recognize that my phone exists, but now I keep getting a message saying that the drivers have malfunctioned. I've uninstalled and reinstalled a few times now, and no change. I can't get Kies to see my phone, or I'd try to download through it.

I'm at work so I don't have my Kies with me lol but you should be able to install the drivers. You can't do anything with Kies because the drivers aren't installed.
Look at the "options" in Kies to install drivers.
Sorry for the non technical directions. I only used Kies to install the drivers that one time.

Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.

OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Try this (sorry if I made this seem novice-like, but I just want to try and be clear):
Open a command prompt
type this, followed by Enter: set devmgr_show_nonpresent_devices=1
type this, followed by Enter: devmgmt
Once Device Manager opens, click View on the menu bar and select Show Hidden Devices
Expand both "Modems" & Universal Serial Bus controllers" & uninstall anything that has Samsung Android USB Composite Device, Samsung USB Composite Device, Samsung Mobile Device, Samsung Mobile Modem, etc.
Once the devices are gone, maybe reboot (probably not necessary, but why not?) and try the USB driver install again.

OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Click to collapse
Ya, I didn't think there was an actual Options tab that is why I put options in quotes. I remember hitting install drivers when I installed mine months ago. It was very easy.
It sounds like you need the kind of help Steven is giving.
When you do get your computer to recognize your device I highly recommend installing the drivers through Kies. After many many flashes the have never let me down.
I wish I could be of more help. I've seen your problem in here before and our Helpful Members always get it figured out.
Best of luck!

OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Try USB Debugging

Oddly enough try only using the same USB port you originally installed the drivers on. I have noticed with windows 7, it tries to install the drivers when you change USB Ports, then again it should do this if they are on a separate controller.
As stated above, use USB debugging.
Hopefully we'll get you an answer that works.
Sent from my SGH-T959V using xda premium

Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.

OHHitsKB said:
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
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Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.

stephen_w said:
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
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I've tried that too, multiple times

I tried something different this time. In device manager, under USB Controllers, instead of deleting all the Samsung stuff, I deleted EVERYTHING (based on an idea I found on a Windows 7 help page dealing with error code 43). When I plugged my phone in, every one of the items I uninstalled reinstalled, except for "Unknown Device" (I'm assuming that's my phone), which came up failed. I'm not sure if this helps at all with diagnosing the situation, but I thought I'd throw it out there...

Did you retry Stephens suggestions after uninstalling everything?

Jerry D said:
Did you retry Stephens suggestions after uninstalling everything?
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Yep. No dice.

[Q] Boot Loop. USB not recognized. SD Card won't mount

Essentially What's wrong:
My phone is stuck in a boot loop, computers won't recognize the usb connection, and my sd card won't mount. My SD card is, however, recognizable if I plug it directly to my computer using an adapter.
What Happened:
I rooted my phone using CWM and Odin in order to remove bloatware and enable tethering. After enabling tethering, my computer stopped recognizing my phone. I tried everything to fix it including factory resetting my phone, formatting cache, data, system, and sd card all under the CWM boot menu (hold volup+home+power). Soon afterwards, my phone got stuck in a boot loop. On startup, it hangs on the white "Samsung" logo. While trying to fix the issue, I noticed that my sd card won't mount.
What I've tried:
I've tried this method, but it requires that I either have usb access or access to my phone. I've tried reinstalling the Samsung driver fifteen times. I've tried formatting the SD card in my computer. I've tried using different computers. I've tried using different usb cords. I've tried clearing the registry on my computer, I've tried scouring Google and these forums for a solution. Maybe I'm blind and missed something.
What I'm trying to do:
The way I see it, I need to figure out a way to flash the stock rom back to my phone. In order to do this, I need to get my usb to recognize. If I can do this, the rest is easy. Does anyone has any ideas on what can be done?

Cerei said:
Essentially What's wrong:
My phone is stuck in a boot loop, computers won't recognize the usb connection, and my sd card won't mount. My SD card is, however, recognizable if I plug it directly to my computer using an adapter.
What Happened:
I rooted my phone using CWM and Odin in order to remove bloatware and enable tethering. After enabling tethering, my computer stopped recognizing my phone. I tried everything to fix it including factory resetting my phone, formatting cache, data, system, and sd card all under the CWM boot menu (hold volup+home+power). Soon afterwards, my phone got stuck in a boot loop. On startup, it hangs on the white "Samsung" logo. While trying to fix the issue, I noticed that my sd card won't mount.
What I've tried:
I've tried this method, but it requires that I either have usb access or access to my phone. I've tried reinstalling the Samsung driver fifteen times. I've tried formatting the SD card in my computer. I've tried using different computers. I've tried using different usb cords. I've tried clearing the registry on my computer, I've tried scouring Google and these forums for a solution. Maybe I'm blind and missed something.
What I'm trying to do:
The way I see it, I need to figure out a way to flash the stock rom back to my phone. In order to do this, I need to get my usb to recognize. If I can do this, the rest is easy. Does anyone has any ideas on what can be done?
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The phone not connecting: I have had this issue before. If you go into the device manager on the computer and show all devices, you can remove all the samsung usb drivers and the root usb drivers from the computer. Reboot the computer and leave the phone unplugged. it will reinstall the main drivers. reboot the phone and hold the buttons to enter recovery, it should still work even while stuck on samsung logo. connect the phone to pc and it should reinstall the drivers and connect properly.

mromblad said:
The phone not connecting: I have had this issue before. If you go into the device manager on the computer and show all devices, you can remove all the samsung usb drivers and the root usb drivers from the computer. Reboot the computer and leave the phone unplugged. it will reinstall the main drivers. reboot the phone and hold the buttons to enter recovery, it should still work even while stuck on samsung logo. connect the phone to pc and it should reinstall the drivers and connect properly.
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Do you remember at all the name of the drivers that need to be uninstalled? When I plug in my Droid Charge, the computer attempts to install the drivers but it always fails. Under device manager I will then see "unknown deviced" labeled with a yellow exclamation mark. I uninstall that, then plug the phone back in but the same error occurs.
If there are other drivers that I need to uninstall, then I don't know what they're called. None of the devices in the manager say anything referring to samsung.

Cerei said:
Do you remember at all the name of the drivers that need to be uninstalled? When I plug in my Droid Charge, the computer attempts to install the drivers but it always fails. Under device manager I will then see "unknown deviced" labeled with a yellow exclamation mark. I uninstall that, then plug the phone back in but the same error occurs.
If there are other drivers that I need to uninstall, then I don't know what they're called. None of the devices in the manager say anything referring to samsung.
Click to expand...
Click to collapse
go to device manager and choose: view >> show hidden devices
then under the usb drivers look for and uninstall the SAMSUNG if any and uninstall the : Generic USB Hub if any, and uninstall USB Root Hub if any, and reboot computer.

THANK YOU
How don't know how I managed to miss this when trying to fix this over the past week+, but it worked. Getting rid of those root usb devices got my computer to recognize my phone, then I was able to easily use Odin to boot it back to the stock rom. Thank you so much. Crazy how such a simple solution can be the answer.

mromblad said:
go to device manager and choose: view >> show hidden devices
then under the usb drivers look for and uninstall the SAMSUNG if any and uninstall the : Generic USB Hub if any, and uninstall USB Root Hub if any, and reboot computer.
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Click to collapse
Hello. im having the same problem and need help. I find 2 root hubs in the drivers and uninstall them and restart computer, but it installs again the 2 root hubs after restarting computer i press (+ and poverbutton on my galaxy s plus) and then press menu button to go to the settings.. then i plug it in but it still dont recognizes the g disk.. after i reboot the phone it just shows for a little while but i cant acces it... please some advice... THANKS!"

hannu123 said:
Hello. im having the same problem and need help. I find 2 root hubs in the drivers and uninstall them and restart computer, but it installs again the 2 root hubs after restarting computer i press (+ and poverbutton on my galaxy s plus) and then press menu button to go to the settings.. then i plug it in but it still dont recognizes the g disk.. after i reboot the phone it just shows for a little while but i cant acces it... please some advice... THANKS!"
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hi there,
i am havin the same problem. i just wanted to know if you managed to get a solution? i am desperate. please assist.

Hi there
I'm having same problem with celkon a20. It strucks on erasing data not connecting to PC....please reply me

mromblad said:
The phone not connecting: I have had this issue before. If you go into the device manager on the computer and show all devices, you can remove all the samsung usb drivers and the root usb drivers from the computer. Reboot the computer and leave the phone unplugged. it will reinstall the main drivers. reboot the phone and hold the buttons to enter recovery, it should still work even while stuck on samsung logo. connect the phone to pc and it should reinstall the drivers and connect properly.
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Hello, have tried uninstalling the USB drivers but Windows 10 re-installs these drivers upon restart. My Samsung SM-N750 is still not detected on via USB, and therefore cannot proceed with Odin firmware flash. Do you have any other suggestions? Many thanks.

[Q] USB device is not recognized when on "download mode"!

Hi,
I wanted to update an I9003 from Android 2.2 to 2.3.4 JPKP5 (with latona.pit, I used this combination twice with two other phones), I used odin 1.85 for this purpose.
Connected the phone to the PC, it failed to install one of the drivers, but, it appeared in odin... so, I continued :cyclops:.
the operation stopped at about the mid-way and there was "FAIL" and red slot....
Unplugged and plugged it (without restarting, and the progress bar was still there) odin recognized it but couldn't flash again, stuck at "SettingUpConnection"...
I pressed the power button to restart it... then it showed (Phone <!> PC) logo in the screen....
Turned it off by removing the battery, I doesn't boot to recovery nor normal boot...
BUT, I can go into download mode without being apple to connect it to the PC, it shows me (USB device is not recognized) and doesn't appear in odin.
SO.... What is the phone's state and what can I do to fix the problem??
Thank you in advance

you have installed the drivers in your pc? If not yet, install KIES first.

I had the same issue. Even after installing kies my com: port didn't detect . So i reinstalled Windows 7 & installed kies after that. Now odin worked perfect.
Sent from my GT-I9003 using xda app-developers app

I know what you're talking about... the drivers are installed properly and I connect other device to odin properly... I can tell that the problem is because of the device... It's dead for ever!!

I think it is bricked. So try to reinstall the drivers and install any other rom. If it is not working try a JTAG repair.

Odin 3 help.

when i plug my phone into my pc the drivers don't install.
heres what i do and what happens.
i enter download mode plug then plug in my phone. nothing happens.
i hit up to continue, then my pc detects that a device was connected, but the drivers fail to install. (the youtube videos i watch, do install the drivers)
why don't mine install?? i have the Samsung drivers installed before and as well
edit: i should add that twrp is no longer working. i was in the process of flashing a ROM, but it just hanged in the installing process and i had to battery pull.

i figured it out. i was using older samsung drivers. the newer ones end in .1500.0

[Q] No ROM, can't adb sideload!

So I wiped my phone, went to flash the unofficial kitkat CM rom, and found out I had the wrong recovery version. No biggie, I thought, I'll just reflash my backup ROM. Well, it wasn't where I left it, so now I'm stuck without a ROM to flash. That was okay, though, I could just push one via adb. Then my computer gave me the "USB device not recognized" thing, and so I've tried reinstalling drivers, cleaning the registry, rebooting many times, and all to no avail. I'm lost! Wise ones of XDA, what can I do?

Bump. I really could use some help, I use my phone for work and school and it's a paperweight in it's current state.

I'm guessing you have no access to an sdcard? Looks like you need to use Odin to go back to stock then reroot and unlock. Try uninstalling the drivers then boot your S3 into download mode (hold volume down, home, and power) follow the on-screen prompt, then plug your S3 into the computer to force install new drivers. Now, unplug and pull the battery and try flashing stock, and root/unlock. Try another port, keep the computer plugged into the wall, and also make sure you're using the Samsung USB cable.

SlimSnoopOS said:
I'm guessing you have no access to an sdcard? Looks like you need to use Odin to go back to stock then reroot and unlock. Try uninstalling the drivers then boot your S3 into download mode (hold volume down, home, and power) follow the on-screen prompt, then plug your S3 into the computer to force install new drivers. Now, unplug and pull the battery and try flashing stock, and root/unlock. Try another port, keep the computer plugged into the wall, and also make sure you're using the Samsung USB cable.
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No sd card. My computer shows the same "USB device not recognized" message while the phone is in either download mode or recovery, and while using my samsung usb cable and a new one I bought yesterday evening. I've deleted every driver for it, tried every port, and it's the same thing every time. EXCEPT, for some reason, when I plug it into my USB 3.0 ports, it shows up in device manager under "other devices- unknown device", but when it's plugged into my USB 2.0 port, it shows up under "USB controllers- unknown USB device (invalid device descriptor)".

Danno131313 said:
No sd card. My computer shows the same "USB device not recognized" message while the phone is in either download mode or recovery, and while using my samsung usb cable and a new one I bought yesterday evening. I've deleted every driver for it, tried every port, and it's the same thing every time. EXCEPT, for some reason, when I plug it into my USB 3.0 ports, it shows up in device manager under "other devices- unknown device", but when it's plugged into my USB 2.0 port, it shows up under "USB controllers- unknown USB device (invalid device descriptor)".
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Click to collapse
If its not connecting to your main computer, try another computer. Honestly though, I think you need to purchase a cheap sdcard (format it to Fat32) and put a rom on there. Cuz you can still access download mode and also recovery correct? Maybe by then, there will be a few more replies or some idea that will get you in the right direction.

SlimSnoopOS said:
If its not connecting to your main computer, try another computer. Honestly though, I think you need to purchase a cheap sdcard (format it to Fat32) and put a rom on there. Cuz you can still access download mode and also recovery correct? Maybe by then, there will be a few more replies or some idea that will get you in the right direction.
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I just have my laptop. I've bought an sd card now, but I don't have a reader. When I fix this I'll put a backup on there I think I'm just going to reinstall windows and get a fresh start. Then maybe I'll be able to ADB sideload a rom.

I had similar problem
After I screwed up my device, this was the way I got the right recovery installed in order to flash 4.4
I cant post links in posts yet, I'll pm you the link.