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Phone turns itself off

For the past week or so, I've had the strangest issue. My phone turns itself off. I'll have the phone next to me and use it for a minute, put it down, then go to look at it again and its off. Have to press the reset button to get it back on.
Now, normally I'd assume something is wrong with the phone, but this makes me wonder. It turns off everyday when I am driving to/from work, in the same general area (between 2 roads about 1-2 miles apart). It's not just me experiencing this - my fiance does to. We both have the Fuze as well. When we went out last night, they both turned off on the way out, and again on the way back.
I'm wondering if it is a tower issue, or if it could be an issue with the phone (they are around the same age). I'm running a 6.5 rom on mine, while he is running a 6.1 rom, which he worked on himself.
Has anyone else experienced anything like this? I'm trying to figure out what causes it, and if it is outside the phone, if there is something to do. We are both on AT&T as well.. It's really driving me nuts.

I suspect extraterrestrial interference.
Seriously though, the fact that it happens to both phones does not make sense.
I have never heard of towers having the ability to do anything other than sending signals.
Unless you have installed a remote controll program such as Sprite Terminator that is not functioning correctly, this is certainly an anomaly.

Nope, no remote control programs.
Everyone around the office is joking about extraterrestrial interference. I have never heard of towers causing issues like that.
I must say, it's kinda freaky. I only really started to pay attention as I'm reaching my 1 year with the phone soon, and if there is an issue, I want to get it fixed.

The only thing which comes to mind is worrying close to the little green men screwing you about!
It would appear from your message that the phones only, and always, turn off when in the same location (or moving through that location atleast).
Assuming this is correct, then i would hazard a guess that there is some kind of EM interference in that area which is causing the phone to power off.
As to what that is... unless you are passing close by a military radar i cant think what would be causing such interference (airport surveillance radar shouldnt do it, nor will an aircraft weather radar unless its very old, and you're way too close to it [if so, i hope you dont want kids!], also a microwave transmitter shouldnt do it [again unless you're very close] and they are strictly LOS so should be positioned well above you).
Finally, all i can think of is a below ground electricity cable, but again - if you are getting enough EM radiation from that, your phone turning off is gonna be the least of your troubles.
If you figure it out pls let us know - i'm intrigued!

Wanted to post an update on this.
The past few days, nothing has happened. Guessing whatever was causing it is now fixed (or gone). Oddly enough, I walked to the printer and came back to my desk and my phone had decided to restart itself today.
I think my phone is possessed now..
Thanks for the ideas - I'm assuming it was something interfering, but have no idea what. Northern Virginia is a military area, so maybe that is to blame..

Keep getting stuck in 1x mode

I found a rather lengthy thread on this issue, but I don't recall exactly where. Basically my phone constantly will get stuck in 1x mode and only seems to be resolved by doing several soft resets in a row. Like last night for instance I drove right up as close as I could get to the nearest cell tower and literally did 5 or 6 soft resets before my phone jumped back into evdo. Is this a radio issue? If so what can I do to fix it?

hybridfury said:
I found a rather lengthy thread on this issue, but I don't recall exactly where. Basically my phone constantly will get stuck in 1x mode and only seems to be resolved by doing several soft resets in a row. Like last night for instance I drove right up as close as I could get to the nearest cell tower and literally did 5 or 6 soft resets before my phone jumped back into evdo. Is this a radio issue? If so what can I do to fix it?
Click to expand...
Click to collapse
Here is the link to the thread on PPC Geeks... http://forum.ppcgeeks.com/showthread.php?t=85539&page=22
Good luck... no solution yet. And Verizon doesn't want to admit it's a problem affecting a bunch of users.

Something occured to me: I got 3 all the time till a tecky at verizon had me #228 the tower about 5 miles down the road. ( supposedly to sync with it & updates? his words not mine) Since then, mostly 1x, What if the towers we are jumping are actually dummying our capabilites due to Cell companies buying only minimal access on another companies towers? IE: the tower down the road is Sprints not verizons.
Good luck... no solution yet. And Verizon doesn't want to admit it's a problem affecting a bunch of users.[/QUOTE]

Antenna Issue : No Network Access

Ok so this has happened every night I have had the Captivate (3 nights), I go to bed at night and in the morning where my signal bar should be I have a circle with a slash through it (no network). When I go to bed I will have like 2-4 bars of service but something must happen and I lose all network functionality. I have to restart the phone which solves the problem but is a serious pain. This also happens sometimes randomly throughout the day.
Any ideas if this is a common problem with all Captivates or if it is a hardware or software issue?
I like this phone and if I can get it to work properly I love it more than my iphone but not getting service is a buzz kill and I will return it. (Bought it unsubsidized for $500 because I couldn't deal with my iphone anymore)
Note: I live in Tampa which generally has good AT&T service and have had no other problems with other phones

Did you turn off the phone and remove the sim card for a few minutes?? According to an at&t rep doing that solves network issues.
The problem I had today was that the phone showed full bars, but I couldn't send a text or make calls. I took the reps advice and it's fine for now.

Well I will give that a try tonight and see how it goes and post back tomorrow with my results. I really love everything. Else about this phone and would be a shame of I had to get rid of it because of silly antenna issues. Thanks for the advice!
Sent from my SAMSUNG-SGH-I897 using XDA App

Are you sure you don't have any power saving apps on that are turning off the radio after a few hours? Did it happen when it was stock with no programs installed? Might try and flash it back to stock and see if that solves the problem.
Otherwise you could always walk into an AT&T store and ask for another one and see if it still happens.

Well last night it did the same thing after removing the sim for about 10 minutes before bed.
And as far as knowing if it did this before I rooted it.....well...I owned the phone for maybe 10 minutes after unboxing it before I rooted it. So I have no idea if it is because it is rooted. I don't have any apps on it for power saving purposes and nothing should be killing the radio. Problem is that it isn't like airport mode is on...its completely out of service and the only way to get service back is to reboot. Turning the radios on and then off again while the phone is on won't work...it must be a reboot.
I will probably end up returning it and trying one more Captivate before I look else where for a new phone. But after seeing this screen it would be hard to look at any other phone twice.

iphone4 would be a good screen alternative
ur antenna issue is unique and a new phone will probably fix it. id get that sim replaced too.

The new iPhone would be ok...but I can't go back to an iPhone. I have had 4 of them (2 first gens) and I am so bored of them. And I know people rave about the iPhones new screen but side by side with this phone I would take the extra screen real estate anyway.
And I did consider getting a new sim card too. I think I will wait until towards the end of my 30 day return policy and trade in for a new one.
Thanks for all the help guys

koppelmanwj said:
Ok so this has happened every night I have had the Captivate (3 nights), I go to bed at night and in the morning where my signal bar should be I have a circle with a slash through it (no network). When I go to bed I will have like 2-4 bars of service but something must happen and I lose all network functionality. I have to restart the phone which solves the problem but is a serious pain. This also happens sometimes randomly throughout the day.
Any ideas if this is a common problem with all Captivates or if it is a hardware or software issue?
I like this phone and if I can get it to work properly I love it more than my iphone but not getting service is a buzz kill and I will return it. (Bought it unsubsidized for $500 because I couldn't deal with my iphone anymore)
Note: I live in Tampa which generally has good AT&T service and have had no other problems with other phones
Click to expand...
Click to collapse
I've had mine since July 18th and had never have this happen...till this morning. When I pulled it off charger I noticed the signal meter what a circle with a slash. Well, I dont get great reception in my apartment so it didnt phase me until I was on my way to work and still didnt have a signal. So, I turned it off and back on and then it had a signal. So I dont know what was up with that. I'll keep an eye on it tomorrow to see if its something thats going to happen regularly.

Hmmm...so I'm not the only one having this problem. Yeah I don't get superb service in my apartment but I have also never really had any other network problems with other phones.
Wonder if there is something that kills the network if you don't have a decent signal for a certain period of time. I just wish it wasn't everyday. On the brightside nobody will wake me up with emails or texts or calls.
Sent from my SAMSUNG-SGH-I897 using XDA App

losing cell network randomly

Lately I have been randomly losing all service, both voice and data. I'm pretty sure that it occurs while moving through an area/building where there is no service, then returning to an area where there should be service. But I'm not 100% sure this is only condition in which it occurs.
The problem is that the service is not coming back automatically. I have to reboot the phone. I've waited for up to 2 hours with nothing.
Any thoughts/suggestions on how to fix this?
I'm running stock, with rooting and sideloading enabled.

Cycling flight mode usually works and is way faster than a full reboot.

MillionManMosh said:
Cycling flight mode usually works and is way faster than a full reboot.
Click to expand...
Click to collapse
Does nothing for me. Forgot to mention that. Cycled many times last night with zero luck.
I basically become an Unregistered Device, if I remember one of the errors correctly.

My even hang on setting to airplane mode - and must reboot to fix, and then disable airplane mode...

so there is nothing I can do to force the phone to re-register with the network?

I have found not a way

seems like I might be taking a trip to ATT to do an exchange. Can't have this happening.

You will be foolish to do so. It is not a hardware issue! I have it on another modem and rom. But happens only when I have my phone in areas without bad reception for a long time.

Mine happens during periods of brief connectivity.
That said, I stopped in at ATT just to see what they would say.
They suggested that my SIM card was going bad. I seriously doubt this had anything to do with it, but what the hell. The card I had was from my previous phone as I was too lazy to stop in and swap cards when I bought the phone.
New card, so far no loss of signal. Has only been 4 days though. After a few weeks, I'll know better if this worked or not.

[Q] Any tips for signal issues?

Let me start by saying that I LOVE this phone and I really don't want to give it up.
I'm having issues where the signal drops out even if I'm sitting still, sometimes I'll lose both cell and data, others just cell, and sometimes it will show one bar, but as soon as I try to use the phone it'll drop to nothing. This is esp. bad at my office (where I spend A LOT of time). There doesn't seem to be any rhyme or reason to it. I had a BB for 10 months in this same building with the same carrier (Mobilicity) and never had these issues.
This is the only thing that is bothering me about this phone right now. I'm running CM7.1RC1 currently.
Does anyone have any tips or fixes that might help this situation so that I don't try to sell the phone?