Hi guys, I need help, this morning i woke up and the Touch screen wasn't working, so i tried to hard reset, but the center button don't work (only when i try to hard reset,when i'm in windows it work perfectly),so I try to go in the settings menu and do "Factory Reset" but only when I'm in this menu "enter" and the center button don't work so i can't hard reset...
there is a way to hard reset by pc and active sync????
i think my problem with the touch screen is a soft (virus?) problem, because some time something work..
Did you try to remove the battery for a longer time? Or flash your ROM from SD Card...
Related
How can I hard reset Polaris?
Press and hold the Explorer and GPS button (under the phone buttons), and press reset with sylus!
Or use Clear Storage in Setting System.
Problem
Hi, My polaris is crazy, I notice some problems in the way the system is working, contact problems, weather home plugin, always trying to get information, problems with instaling programs, and now I can not enter in bootloader or make a hard reset, when I try it I see the tri color screen but disaper in less a second.
Any idea?
thanks
Did you ever read the manual that came by your device.
They have a troubleshooting section too.
You could also give more specific info on :
- contact problems
- weather home plugin
- always trying to get information
- problems with instaling programs
That would really help us to figure out if you are the one that are doing things not the right way or if it is your device that malfunctions.
PS: don't feel attacked by this post, it's only for making you understand that when you provide little info, we can't really help on the problem.
solved
Problem solved guys,
Don´t fell atacked I undersyand you,
Yes the device was not working good, so I make a Hard Reset, and now everything is ok.
Thanks
Resets Not working
I cannot do a Soft Reset or a Hard Reset on the HTC Touch Cruise (Polaris)
Individually,
Pressing the camera key on the right side does not work, throws an error message - Unable to initialize Camera. Failed to set up the camera device
When I use the Stylus to do a Soft Reset, nothing happens.
Pressing Messaging/GPS + Internet buttons and Soft Rest = No Result.
Any other ways to do a soft/hard reset? Is clear storage ok to do a hard reset, and with a cooked ROM. Thanks for the answer
sraaj, the same problem for me. Did you solve the problem?
Thanks!!! Press and hold the Explorer and GPS button (under the phone buttons), and at the same time press reset with the pen worked perfectly for me. I recovered the phone after I broke it when installing a game.
Thanks,I can hard reset naw
Anyone any ideas?
Cant soft reset anymore - still "feels" the same with the stylus, but it won't reset.
Now either removing battery or holding power button to reset
Hi, try this : http://www.pocketgear.com/en_US/html/display_product.jsp?id=prod6672748 .
Thank you
Still bother as to why the physical button won't work
Could be a problem should I ever hard reset
But thanks again for the utility
Sorry for the post hijack:
@Leez and nc35
I see you're both running a cooked rom on the Orbit 2, have either of you installed the Blackberry client and does it work on your roms?
Yours
Leon
Help! I cannot hard reset after my touch screen stopped working. Have tried pressinn gps and internet buttons, then pressing reset and keeping hold of gps and internet but device just soft resets. Would leaving the battery out do the same thing?
Alternative hard reset
Hello mate,
You say your screen isn't working but can you still use the keys and scroll wheel to navigate around the software?
If so, open the start menu and navigate to 'settings', 'system' and select 'clear storage'.
Make sure that you've removed your SD card before you do this.
It will perform a hard reset for you.
Lom
I'll try it but I think it asks you to input 1234, which I can't do without the keypad working!
Yes you do have to enter 1234 so I am totally stuck and ready to try the big hammer reset.
Can anyone help?
alternative!!
use my mobiler
this application will let u use ur ppc thru ur pc
i mean u can share n control ur ppc screen thru desktop
link
http://www.mtux.com/
Cheers Mate!
Tried what you suggested but i got a message on the screen with a yes no box to install and couldn't get the button to operate using the wheel or any hardware key!
I've put my sim card in my magician and I think I may have to send the polaris back. Bet they'll say its my fault and will want paying to fix it.
I'm going to try leaving the battery out for a while to see if that will "force" a hard reset. I know I havent bashed it as it stopped working just after a phone call which is why I think hard resetting will sort it.
Tried your suggestion on my magician: nice bit of software!
The hard reset prompt is done by the bootloader, no installed software can affect it, simply because it isn't loaded yet.
Anyway, for the unlikely case of the digitizer hardware not being reset by bootloader, try removing the battery instead of pressing the reset button. Yes, thats right, remove the battery while the unit is operating, as rude as it sounds, and reinsert it while holding the GPS + Internet buttons.
It will, of course, prompt you to enter the 1234, but the touch screen should be initialized by the bootloader. If it still wont work - RMA the unit, your digitizer is faulty.
It still wouldnt hard reset so it probably is a hardware fault. looks like its going back.
Anyone else had a similar issue?:
Sent it back to HTC in Milton Keynes where thet diagnosed a duff touchscreen and replaced it under warranty. The service was very fast and hassle free. Well done HTC!
First thing I did after sprite restore (they reload with a fresh ROM) was to install my mobiler as suggested above. No worries if the screen doesn't work now.
Thanks for your help guys!
I'm trying to find out if anyone knows how to hard reset this phone with the physical keys. My phone has stopped booting all the way and the screen doesn't respond. I need to wipe it before returning it, but cannot get into it enough to clear storage.
Thx
Hard Reset with physical buttons
rsamson said:
I'm trying to find out if anyone knows how to hard reset this phone with the physical keys. My phone has stopped booting all the way and the screen doesn't respond. I need to wipe it before returning it, but cannot get into it enough to clear storage.
Thx
Click to expand...
Click to collapse
I need the same advice
See enclosed page from Incite manual.
Lg incite hard reset
To perform a hard reset
• A Hard Reset should only be performed after all other trouble shooting options have been exhausted.
After a hard reset, the device is restored to its default settings - the way it was when you first
purchased it and turned it on. Any programs you installed, data you entered, and settings you
customized on your device will be lost.
1. Power the device ON
2. Tap Start > Settings > System tab > Clear Storage.
3. Enter 1234 for the password twice.
4. Press Enter.
5. Select what to reset.
You have to enter your password and confirm again for hard reset. However when you forget your
password, the only way to hard reset the device is via the hard key sequence.
1. Power the device OFF.
2. Press and hold the following hard keys in sequence.
left side - down rocker button - right side camera button - front right phone button
Keep pressing keys until your LCD screen turns on.
Align screen will appear if you success hard key reset.
1. Remove & replace the battery 1st
2. Hold down at the same time:
Volume Down + Camera + Power until the Windows Mobile screen appears.
DONE
dwny said:
1. Remove & replace the battery 1st
2. Hold down at the same time:
Volume Down + Camera + Power until the Windows Mobile screen appears.
DONE
Click to expand...
Click to collapse
Fail. Any other ideas?
Used it today, worked fine.
Works...
brogrimm said:
Fail. Any other ideas?
Click to expand...
Click to collapse
Confirm it works....Make sure the sequence of keys is ...volume....camera....power key. Hold till WM 6.1 screen comes on.
Don't forget to put battery back before reset
i am also unable to perfor m a hard reset doing the key sequence..please help!!
Another solution
If you followed the steps above and the phone is still not hard resetting, you can try to enter Emergency Download mode and update the ROM. My phone would not hard reset and just kept getting stuck at the AT&T logo screen. I downloaded the V10X ROM update from the LG website and followed the instructions contained in the update. After the update, the phone works perfectly.
chappatti said:
Confirm it works....Make sure the sequence of keys is ...volume....camera....power key. Hold till WM 6.1 screen comes on.
Don't forget to put battery back before reset
Click to expand...
Click to collapse
and until green right goes off. (while WM green screen on)
The process works without flaw unless you are not properly holding the buttons or for the right amount of time. I have posted the directions in a tutorial and you are welcome to take a look, try it and I am sure if you follow it, it will work for you.
1. Resetting Device
2. Flashing Original ROM
I have been hard reset my phone!
I now,Align Screen not working.And i can't continue setup my phone!
Help me!!
niindark said:
I have been hard reset my phone!
I now,Align Screen not working.And i can't continue setup my phone!
Help me!!
Click to expand...
Click to collapse
i am in the same situation. how do you get the incite in emergency download mode?
ditto
josefcrist said:
i am in the same situation. how do you get the incite in emergency download mode?
Click to expand...
Click to collapse
me to, just got mine yesterday
I have a HTC Touch Cruise. First it stoped to avtive sync with the computer but i didn't worry, now the touch screen doen't work, it doen't hard reset nor does it go to the boot loader mode even though i have a hard SPL. The phone as of now can only answer calls and dial the last number.. otherwise i'm not able to do anything as the touch screen is nor functional... is there any solution to hard reset this machine as i'm not able to do it the standard way....
Try pressing 2 buttons below green (phone) & red (hangup) buttons,both at the same time & hold it while pressing reset button with the stylus.
That is another way to Hard Reset
Same here bud.
vishant said:
I have a HTC Touch Cruise. First it stoped to avtive sync with the computer but i didn't worry, now the touch screen doen't work, it doen't hard reset nor does it go to the boot loader mode even though i have a hard SPL. The phone as of now can only answer calls and dial the last number.. otherwise i'm not able to do anything as the touch screen is nor functional... is there any solution to hard reset this machine as i'm not able to do it the standard way....
Click to expand...
Click to collapse
Mine has just doen exactly the same thing and I couldn't hard reset either. Lukily for me I have insurance so its gone of to be replaced.
But i tried everything right down to desktop remote but you still need to tap the screen at some point
Sorry this may not have been much help but I just felt you had to know your not alone mate
mavisdavis said:
Mine has just doen exactly the same thing and I couldn't hard reset either. Lukily for me I have insurance so its gone of to be replaced.
But i tried everything right down to desktop remote but you still need to tap the screen at some point
Sorry this may not have been much help but I just felt you had to know your not alone mate
Click to expand...
Click to collapse
Using my trick,you don't have to tap the screen at all
d4rkkn16ht said:
Using my trick,you don't have to tap the screen at all
Click to expand...
Click to collapse
yes. You can hard reset manually by pressing down both GPS and Internet explorer button while soft reset the polaris. this will do the hard reset.