No longer receiving texts - Captivate General

Outgoing messages work fine. Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App

Did you just get your captivate and re-up your contract with Att? When I got mine the Att guy forgot to move over my SMS plan and I also had to call Att after the fact since something messed up in their systrm that prevented me from sending or recieving texts.
Might be worth a shot to call your carriers customer support.

I had issues sending and receiving texts. I called AT&T, and they admitted to having messed up my texting plan when I came over from LG Xenon and cancelled my $5 for 200 text option. They had to enable my free pay as you go text plan option, and I was able to text just fine after that. Why they would disable the free option in the first place is beyond me.

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iPhone to inspire 4g voicemail problem

I just bought the inspire 4g today and now my voicemail just gets a busy tone, i think it's because i'm still on my iphone visual voice mail unlimited plan. I also tried to get google voice to work as a work around but that gets a busy tone too. If anyone remotely knows how to fix this without calling att please let me know because i don't want to take the chance of losing my unlimited plan. Thanks for all your help in advance.
You won't lose your unlimited if you call ATT. I called today to be switch to the unlimited 4g and they told me I was grandfathered into the unlimited. So I kept it.
Thanks that makes me feel so much better.
Just call customer care to fix your voicemail. When you switched it removed the iPhone visual voicemail but does not automatically add the standard voicemail feature on the phone. Care can take care of it in a snap. The downside si if you had any messages saved they are now lost.
to get a real visual voicemail like on the iphone download youmail (free) in the android market. It works like a charm
I use Phone Fusion Voicemail+. It is the bomb.
i had this same problem, they said the voicemail never got swiched from iphone's visual voicemail package.
Google Voice. Topic over.
I'm having the same problem. I'm going to call ATT tomorrow and get it fixed.
Sent from my HTC Inspire 4G using XDA App

If you changed to an AT&T 4G data plan and can't send/receive MMS messages

Here's the long story (SEO version):
I recently switched from an iPhone to an Inspire. Started getting texts and emails from AT&T that I was required to switch to a 4G data plan (this is the case if you switch from any 3G phone to any 4G phone - Inspire, Atrix, Infuse, etc). I ignored these for a while because I didn't want to lose unlimited data, but finally decided to call customer care. I was able to switch to an unlimited 4G data plan without arguing with them - which I thought I was going to have to do. Cool!
The problem was that while messing with my account, the rep also changed me from 'iPhone Messaging Unlimited' to 'Unlimited Text Messaging'. I didn't realize for a few days, but this feature does not include MMS, so I wasn't receiving picture messages. My wife was mad at me because she thought I broke my phone and couldn't receive the cute pictures of our daughter that she was sending. I spent good chunks of the past three days messing with my APN settings, re-flashing my ROM (AR3.1), updating to a newer ROM (AR3.3), etc, etc.
So today I thought, 'I wonder if this has anything to do with my switching data plans..." Like I said, it took me a few days to realize it, so I didn't make the connection at first; I had, after all, also changed from Inspired to Revolution around the same time, so I thought that - and the ROMs' different APN configs - could be the issue.
So I logged into my AT&T account online and saw the problem with the messaging plan. Changed it to "Messaging Unlimited" (same price - $20 - as the Unlimited Text feature) and within a couple of minutes I was able to send and receive MMS!
Short version:
If you recently upgraded to a 4G AT&T phone (Inspire, Atrix, Infuse, or whatever), and are experiencing issues with MMS messaging, or text or data features, make sure AT&T got your features right.
I know from searching that a few other people have experienced MMS problems on their Inspires, so I hope this helps at least one other person!
got my inspire today and popped my sim card in...within 5 minutes i had a text and an email telling me to switch lol. I really want to stay on my iphone data though because i have a backup iphone 3g i keep around for when i'm flashing or if something happens.
buddy17 said:
got my inspire today and popped my sim card in...within 5 minutes i had a text and an email telling me to switch lol. I really want to stay on my iphone data though because i have a backup iphone 3g i keep around for when i'm flashing or if something happens.
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I really don't know if they will ever enforce it, or if it makes any difference to your service, but you will continue to get the texts and emails saying that you have to switch. That's why I finally gave in, and like I said, I didn't have to fight to keep my unlimited data, which was a relief!
When I had to move to a "4g" data plan they removed text messaging entirely from my account, not even pay per use so none of my texts were getting through. Gogo AT&T CSRs.
Edit: Oh, and to make it better, when I called to have it restored they gave me a hard time about putting the $4.99 200 texts plan back on since they don't offer it anymore, though they did eventually restore it.
does moving to "4g" actually do anything? like is it a price increase or anything or is it just something they do on paper?
I'm looking into getting an inspire but I really don't want to if its gonna end up costing me more monthly...

Poll: What is your texting plan/service?

I want to switch to AT&T for the One X soon and am looking for ways to reduce my bill. I don't want to pay $20/mo for texting so using Google Voice is a good idea for that. I initially wanted to port my number to GV so that I wouldn't have to give people a new number, but after some testing I feel like the voice lag in calls through GV is a little too significant to use it for all my calls, so now I'm considering porting my number to AT&T like normal and using my separate GV number for texts.
I'd like to know what you guys do and how it works out for you.
Thanks.
Just keep in mind that GV texting doesn't support short codes, nor MMS (although Google said it is coming).
I'd switch to google voice full time if it had two features that it's currently missing. 1. Obviously mms. 2. Threaded group SMS (which I found out the One X doesnt support either)! I really miss group SMS coming from the iPhone as that's how I communicated with a bunch of my friends and colleagues.
Telling people to just email me is definitely worth the $20 savings...
Sent from my HTC One X using xda premium
Google plus messenger?
Cryosx said:
Google plus messenger?
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Not even sure what this means.
I am in the same boat and I had tried to use Google Voice. Does not work simply because the lack of a dedicated SMS agent.
I use text plus. Didn't want to pay 20 dollars
Sent from my HTC One X using xda premium
NextNexus said:
Not even sure what this means.
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Google+ messenger. The stand alone messaging client for Google+.
I've been debating getting a new number through Google Voice and switching to that. Cutting the unlimited texting from my plan would sure be nice. I don't make more than 10-20 minutes in calls most months, so the latency issue is not major for me. I suspect it's related to the inherent latency on the 3G/HSPA network. I think this is one of the areas where LTE is supposed to be a major improvement over HSPA+. Has anybody tried GV over 3G and wifi/LTE. If so, was it any better?
lilhyper said:
I am in the same boat and I had tried to use Google Voice. Does not work simply because the lack of a dedicated SMS agent.
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Can you explain what you mean by an "SMS agent"?
mesasone said:
Google+ messenger. The stand alone messaging client for Google+.
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Yea but isn't that like using Facebook messenger or whatsapp? It's not an SMS replacement unless everyone you text actually has it installed.
Pretty much. I'm not really sure how that works out as a replacement for a texting brand. Maybe they will elaborate.
I use Google Voice and save my money, not work the 20 bucks for MMS and short code. I fill in the blanks of those with twitter/facebook etc etc.
I have unlimited via a family unlimited plan.
EDIT: Can you use GV without a SIM? Like I have an account set up but I can't send SMS or Make calls on the One X at all. Am I doing something wrong or does it just not work that way?
I chose the unlimited text because that gives you unlimited mobile to mobile calls, any carrier.. That allowed me to drop down from unlimited minutes to 450 minutes with rollover. I'll never talk 450 minutes to a landline during peak i dont think. I dont know anybody with a landline, all mobile. That dropped the Minutes from $69 to $39. I', going to give it a try...We'll see
nugzo said:
I chose the unlimited text because that gives you unlimited mobile to mobile calls, any carrier.. That allowed me to drop down from unlimited minutes to 450 minutes with rollover. I'll never talk 450 minutes to a landline during peak i dont think. I dont know anybody with a landline, all mobile. That dropped the Minutes from $69 to $39. I', going to give it a try...We'll see
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Yeah, I'm used to having unlimited mobile to mobile on Sprint, but I think I can get by without it and still only 450 minutes. A lot of calls happen on nights and weekends, and then I can take advantage of the rollover (not sure how long those minutes last before expiring).
voluptuary said:
I have unlimited via a family unlimited plan.
EDIT: Can you use GV without a SIM? Like I have an account set up but I can't send SMS or Make calls on the One X at all. Am I doing something wrong or does it just not work that way?
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You should be able to SMS through GV by just being on WiFi I think, but you won't be able to make calls without the SIM since it goes over the cell network and uses minutes like normal. However, if you use something like GrooVe IP, you should be able to make calls with just WiFi.
Unlimited text family plan for $20 FTW!

[Q] Google Voice, freedompop, root, etc.

http://www.informationweek.com/wireless/drop-your-cell-plan-and-still-use-your-phone/d/d-id/1107537?
Is there a way to talk and/or text without a phone plan or for free with a plan like freedompop?
If so, how could you receive calls? Is it possible to keep your number?
I typically leave my phone at home, so it's always on wifi. I'm currently paying for data and have unlimited everything with a family plan ($55/m for the three of us, with T-Mobile).
I do not like contracts, especially this one since upgrading phones cost, that used to somewhat offset the fact they charge more for contracts than no contracts.
If we can get rid of the $165 bill all together, that'd be wonderful.
Thank you all in advance.
UKTone said:
http://www.informationweek.com/wireless/drop-your-cell-plan-and-still-use-your-phone/d/d-id/1107537?
Is there a way to talk and/or text without a phone plan or for free with a plan like freedompop?
If so, how could you receive calls? Is it possible to keep your number?
I typically leave my phone at home, so it's always on wifi. I'm currently paying for data and have unlimited everything with a family plan ($55/m for the three of us, with T-Mobile).
I do not like contracts, especially this one since upgrading phones cost, that used to somewhat offset the fact they charge more for contracts than no contracts.
If we can get rid of the $165 bill all together, that'd be wonderful.
Thank you all in advance.
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If you live in US, then Google Hangouts is now your best friend.
If it is on wifi only then you don't need a contract in the first place... you get your data from your home internet, and as was said you can use hangout + google voice number to send texts and receive/make calls via Hangouts.
If you add FreedomPop (Sprint phone only) you will be able to get data/texts/calls without wifi.
My setup is a S3 on FreedomPop with a google voice number & Hangouts, without the FreedomPop app installed. Instead I have Hangout set up to make and receive calls through voiceip.

[Q] tmobile and google voice?

ok, so im getting the 100 minute, unlimited data 30$ tmobile plan on my sprint nexus 5 cause sprint totally sucks.
i have a google voice number and i was just wondering, now that hangouts has calling integrated, can i just use google voice number to make and receive calls over data?
im reading conflicting things, like some people want call forwarding from tmobile (im thinking they want their cell number forwarded to google voice) which 1)isnt an option and 2) not really needed since people will be calling my seperate google voice number
also reading that tmobile blocks google voice on their prepaid plans for some folks
is anyone using the 30 month 100 minute unlimited tmobile data plan and making and receiving calls using a seperate google voice number?
Yes VoIP in Hangouts works just fine with the T-Mobile $30 plan. You can't forward from T-Mobile to GV but that doesn't matter if you use your GV number to take incoming calls.
dwreck420 said:
ok, so im getting the 100 minute, unlimited data 30$ tmobile plan on my sprint nexus 5 cause sprint totally sucks.
i have a google voice number and i was just wondering, now that hangouts has calling integrated, can i just use google voice number to make and receive calls over data?
im reading conflicting things, like some people want call forwarding from tmobile (im thinking they want their cell number forwarded to google voice) which 1)isnt an option and 2) not really needed since people will be calling my seperate google voice number
also reading that tmobile blocks google voice on their prepaid plans for some folks
is anyone using the 30 month 100 minute unlimited tmobile data plan and making and receiving calls using a seperate google voice number?
Click to expand...
Click to collapse
Yes, I just set up a GV number and I'm going to begin providing it to my family members and close friends to use as the number to reach me. Everyone else can leave a message for me to pick up in visual VM, and then I'll call them back if needed. The only negative is that T-Mobile's coverage really stinks outside of a few areas where it's screaming fast. Inside my house in Metro Detroit, my wife can get 30 Mbps on her Verizon GS4 while I get 5-8 on my LG G3. And it can be really spotty as you travel between cities & towns, so missing a few calls & texts when driving is going to be a real probability. But for $30/mo, I can probably live with it.
zhamilton05 said:
Yes, I just set up a GV number and I'm going to begin providing it to my family members and close friends to use as the number to reach me. Everyone else can leave a message for me to pick up in visual VM, and then I'll call them back if needed. The only negative is that T-Mobile's coverage really stinks outside of a few areas where it's screaming fast. Inside my house in Metro Detroit, my wife can get 30 Mbps on her Verizon GS4 while I get 5-8 on my LG G3. And it can be really spotty as you travel between cities & towns, so missing a few calls & texts when driving is going to be a real probability. But for $30/mo, I can probably live with it.
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The coverage is what killed it for me. I'd been waiting for Hangouts and voice to merge but switched to straight talk last month. Happy to finally get coverage in the locations I'm in the most.
First, you sure can just use Google Voice number to make and receive calls over data. In fact, Hangouts only use data, not voice/talk minute at all.
Second, prepaid mobile phone plans do not have conditional forwarding which is required to forward incoming calls to mobile DID (Direct Inward Dialing -- telephone number) to Google Voice DID. Therefore, you are correct. It is not an option. Moreover, you are also correct as to there is no such need to forward calls from mobile DID to Google Voice DID due to people will be using separate Google Voice DID. I would suggest you port Sprint mobile DID to Ring.to and have Ring.to forward all incoming calls and texts to your Google Voice DID. Consequently, people have been using your current Sprint mobile DID will continue be able to contact you without changing your DID. You just get a new DID from T-Mobile when you sign up for $30 prepaid plan for 100 minutes talk, unlimited text and data with first 5 GB up to LTE speeds.
Third, I am using $30 prepaid plan for 100 minutes talk, unlimited text and data with first 5 GB up to LTE speeds and using Hangouts for outgoing calls. It just work flawlessly! I use Voxox for incoming calls and do not use mobile DID came with T-Mobile $30 plan at all.

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