First off, we have been having some storms down here so that may be a factor.
That said, I have dropped about 20 calls in 3 days. I am on the phone, call going through fine, then suddenly it's gone. I have used the headset and left the phone sitting on it's own, had it in my hand, pocket...same results.
When it drops, there is no 3G indicator but shows full signal. It takes about a minute for 3G to come back and then it works till it does it again.
Anyone else having similar issues?
No dropped calls here, could be the region you're in. The voice quality doesn't seem good to me though, the voices sound muffled. How's the voice quality on your phone?
Voice sounds great, I am pretty sure it's related to the remnants of tropical storm Bonnie. There was 12 hours where we had no signal at all yesterday.
For me:
Voice quality: 8/10
Dropped calls: none
I'm up in Northern California. Service up here is mediocre, but never dropped a call.
Denver. No dropped calls here. Always had them on my 3GS. Voice is a little muffled, but nothing extreme.
Voice and call quality IMO are outstanding (though I'm coming from an iPhone 3G)
I have very little trouble hearing whoever I'm talking to, and I have not dropped a single call, even through trouble areas where I would have dropped on my 3G.
Had my captivate since the July 18.
Voice Quality: clear and clean but volume is slightly lower than I would like.
Dropped Calls: None. All calls have gone through first dial with no calls dropped.
Signal: I have witnessed my phone drop to Edge on 2 occasions.
Notes: I have positive experiences with AT&T signal/service in our area.
WA State here.
0 Dropped calls.
I have never had ATT service at home. It has always been 1 bar for 5 mins then 0 bars for 2 hours. I consistently get 2-3 bars with this phone. I do lose service all the time, so calling from home wont work, but texting is fine. Service is great everywhere else.
Quality: Call quality is immense, especially on the other persons end. I was driving my bronco with the top off and windows down, radio loud, on the highway and the other person said they could hear me just fine, and that there was no background noise. I can also hear fine, although I would like it a little louder.
Dropped calls yes!! Was on a 1/2 hour phone call (the other person on a landline) and the call dropped about 5 times. Had this issue with my iPhone 3G but not my Blackberry 9700.
Little Rock, Arkansas
Voice quality: 8/10
Calls dropped: 0
Though, I wish the volume could be a little louder...
dstevens said:
Dropped calls yes!! Was on a 1/2 hour phone call (the other person on a landline) and the call dropped about 5 times. Had this issue with my iPhone 3G but not my Blackberry 9700.
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That sounds like my issue. This time it did it and I couldn't access the home screen until the 3G indicator came back.
Tomorrow I will be away from the area and going to test it again.
votum said:
WA State here.
0 Dropped calls.
I have never had ATT service at home. It has always been 1 bar for 5 mins then 0 bars for 2 hours. I consistently get 2-3 bars with this phone. I do lose service all the time, so calling from home wont work, but texting is fine. Service is great everywhere else.
Quality: Call quality is immense, especially on the other persons end. I was driving my bronco with the top off and windows down, radio loud, on the highway and the other person said they could hear me just fine, and that there was no background noise. I can also hear fine, although I would like it a little louder.
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Click to collapse
I wish I could say the call quality is immense. I have a pretty loud exhaust on my car, so I raise the windows when I make a call. I used to hear the person perfectly fine with my Bold 9700 and iPhone 4 while driving, but with this phone...it's muffled at times like I said on my earlier post and it's definitely not as loud as the other two. Maybe my phone is defective
Related
hello every one new here and to android thing,,retired i-ph 3g for the inspire !!
blows i-ph away EXEPT for reception or signal strength
at home i rarely get more than 2-3 bars at work 40 miles away usally 0-1 bars !!
put the same sim card in i-ph and get 4-5 all the time home and work,, its basically useless at work !!! i took the first inspire back and exchanged it for another one, thinkin i might have got a dud, but the new one works about the same , is there any settins to help this ?? i do get h+ most of the time at home except at work, got some G's ,E's, alot of X's no signal rarely H+,,maybe try the atrix or last and final go back to i-ph 3g pleas help !!! great to be here
I am having a weak signal problem and am on the phone with ATT right now to see if I can solve it.
UPDATE
AT&T says its the SIM card (I doubt it). They said to pick up a new SIM card at a core store and tell them to check my account since it is marked to give me a free SIM card. I will try that and post the results here.
I just got this phone at Amazon for $69 brand new and I love it. I think its the best phone I have had. It is lightning fast with the internet and I love all the features it has. There are two problems I am having with it which will be a deal braker if I can't get them resolved.
1) the signal is weak. I was out with my wife this weekend and my sons had to call her iPhone because they couldn't get through on mine. I checked and I had no bars on the signal strength while my wife's iPhone had three. Had problems making and receiving calls today at work because of the signal strength. I had an htc pure before this phone and had no problems calling or receiving calls at work.
2) The speaker is very weak and I wanted to play a Youtube video for my brother yesterday but he couldn't hear it even though the speaker was set all the way up. My wife had to play it on her iPhone so he could hear it. I also missed a few calls because I could not hear the ringer when the phone was in a holster on my waist. The ring volume is too low.
My wife's iPhone 4G beat the Inspire on the signal strength and the speaker volume and clarity. The Inspire wiped the floor with the iPhone when it came to do a search on the internet and surfing the internet.
For me the speaker volume and the signal are a much bigger priority than quick surfing.
In low signal areas, I often have calls that enter a weird mode where roughly every 1 second voice cuts in and out. Anyone else experience this? My Fascinate in the same area never used to have this issue. -1 for the VIA POS. The problem seems to be there on all ROMS including the new EP1W.
When this happens on an important call, I have a growing urge to shatter the phone on the ground. Never had this feeling on previous phones, so once again Samsung has set a new record.
Yep, same thing in for me around 10 miles surrounding where I live. I believe the phone has a ****ty radio, but it is good enough for normal areas, but in an area that has a low signal or a tower with any slight issue, this phone reacts worse than most. My wife's incredible 2 works fine in the same area. When I got this phone, I was hesitant because I heard things about Samsung radios in the past, and low and behold, it was true. Sad because the battery life is great, the screen is great. But between the GPS locking taking forever once in a while, the lag, and most of all the issue you are describing. This thing is getting traded in as soon as the bionic comes back in stock. And if I hate that phone, I will simply switch to the incredible 2. Maybe it doesn't have 4g, but the phone flat out works out of the box and works well.
Just wanted to follow up because this is a real issue where you literally can't communicate with calls in certain areas on certain Charges. I tried two Charges and two sims and the problem still persisted, always in the area in my town only. My wife's Incredible 2 has zero issues. I switched to the Bionic today and the call issues are gone. As happy I was with the screen and battery life of the Charge, I am relieved to say I can now make phone calls wherever I want without concern, and that trumps anything else after all it is a phone first. Just thought people with this issue would like confirmation of other phones that do not have the problem.
I tried to like this phone, I really did. But the frequent voice cut outs and garble leave me feeling angry and thinking who gives a rip about the screen if you cant make a call.
Why did Samsung use this toy VIA chip? Its kindergarden level quality. Its a true POS designed by flunkies.
I have had the S3 for about a week now and I have noticed that whenever I put the phone on my shoulder (resting against my cheek) the sound quality/reception goes to crap 85% of the time. This happens on cell and wifi calls but definitely more on wifi calls (skype). I.e. I was on skype talking to my friend and my wifi had 3 out of 4 bars. Whenever I would put the phone on my should with my cheek to free my hands his voice would go really slow and sound like a robot lol. He would tell me how the signal on his skype would drop from 3-4 to 0-1 untill i grabbed the phone with my hand like normal.
Does anyone else have a issue like this? I would think that the way I am holding it wouldnt block the wifi/cell signal so much. I am running the VRLG7 modem btw.
Not even a "Nope don't have that issue?". Trying to decide if for some reason its a defect or its just the way the phone is. Any comments would be appreciated.
I think the reception is bad wherever it is. I'm getting to the point where I try to just leave it on the window and use headphones to call.
I have read through the FAQs and seen several posts from users of other phones and other networks with the same issue, but there has not been an answer to be found.
I've experienced this issue with 4 different ROMs now, so it's not ROM-based. I've tried 3 different radios, so it's not likely modem-based.
The issue is that I will get voicemail notifications for calls I miss, but I'm sitting at my desk with my phone and it didn't ring, nor is there a missed call indication. 5 minutes later, someone else might call me and the call comes through fine. It appears to be purely random. People who call me sometimes get through, sometimes not. It's not the same person who can't get through, or the same network.
Does anyone have an idea what is happening?
dontezuma said:
I have read through the FAQs and seen several posts from users of other phones and other networks with the same issue, but there has not been an answer to be found.
I've experienced this issue with 4 different ROMs now, so it's not ROM-based. I've tried 3 different radios, so it's not likely modem-based.
The issue is that I will get voicemail notifications for calls I miss, but I'm sitting at my desk with my phone and it didn't ring, nor is there a missed call indication. 5 minutes later, someone else might call me and the call comes through fine. It appears to be purely random. People who call me sometimes get through, sometimes not. It's not the same person who can't get through, or the same network.
Does anyone have an idea what is happening?
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Click to collapse
Your description definitely sounds familiar. There are times when the phone was under clothing or left on vibrate, then there are those back to back instances where you notice because the first call went straight to voicemail and the next one gets through.
Ideas? Maybe not, but there may be some clues worth considering. Every wireless carrier I've used suffers dead spots where you are 99% guaranteed to have your call drop in progress driving by.
Locally (NJ) AT&T has 2 on the westbound "covered roadway" leading to the skyway. My point is I've observed where they won't affect my passenger's TMobile calls. Oddly, when I experience this there, the call has usually gone on uninterrupted through the Holland Tunnel. Must be an infrastructure quirk.
The drive by carrier dead zone is a fixed location call deterrent. An expert could probably say how much each example is based on tower locations versus radio interference. I guess a similar scenario might be possible wherein the call recipient is stationary, like at your desk, and some moving interference breaks a fragile tower connection. I have to say it seems a lot less prevalent with SR vs. previous smartphones and with my current ROM / Modem vs. former ones.
pc103 said:
Your description definitely sounds familiar. There are times when the phone was under clothing or left on vibrate, then there are those back to back instances where you notice because the first call went straight to voicemail and the next one gets through.
Ideas? Maybe not, but there may be some clues worth considering. Every wireless carrier I've used suffers dead spots where you are 99% guaranteed to have your call drop in progress driving by.
Locally (NJ) AT&T has 2 on the westbound "covered roadway" leading to the skyway. My point is I've observed where they won't affect my passenger's TMobile calls. Oddly, when I experience this there, the call has usually gone on uninterrupted through the Holland Tunnel. Must be an infrastructure quirk.
The drive by carrier dead zone is a fixed location call deterrent. An expert could probably say how much each example is based on tower locations versus radio interference. I guess a similar scenario might be possible wherein the call recipient is stationary, like at your desk, and some moving interference breaks a fragile tower connection. I have to say it seems a lot less prevalent with SR vs. previous smartphones and with my current ROM / Modem vs. former ones.
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Click to collapse
Thanks. No, this is definitely chronic and not related to dead spots. I have my phone with me at my desk, 3 or 4 bars, no issues. Just doesn't come in. It's been really bad since moving to the JB ROMs. It pretty much never happened without explanation (dead zone, etc.) when I was on ICS and earlier. :/
One other performance problem that my Captivate had resembled this.
When I complained to Customer Service, they did some kind of remote (non-destructive) "reset" of my account. That corrected the random call drops I had reported then.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
pc103 said:
One other performance problem that my Captivate had resembled this.
When I complained to Customer Service, they did some kind of remote (non-destructive) "reset" of my account. That corrected the random call drops I had reported then.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Click to collapse
Were you dropping calls midstream, or not receiving calls? My problem is with not receiving calls when I'm somewhere I usually do and at times when my cell service looks fine (adequate bars).
dontezuma said:
Were you dropping calls midstream, or not receiving calls? My problem is with not receiving calls when I'm somewhere I usually do and at times when my cell service looks fine (adequate bars).
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Click to collapse
Now that you mention, I recall it was a mix. Bars were good, some calls were silently missed, others FCd the phone app while ringing in, forcing reboot. Good, stable calls surrounded the (<5%) failed ones. AT&T's account reset corrected both issues. Stock ROM back then was Éclair or Froyo.
Many of you have seen the multiple threads on multiple forums about the call quality issues with the Pixel 3 and 3XL, so I won't dig into that any further. Instead, I am asking if those who have issues can list the signal strength as reported by your device in the area where the call issues occur?
For example, my wife and I only had call issues at our house, where both of our devices registered -115 dBm of signal strength. This was not a problem for our Pixel 2's. When calling from my job, the issue was far less frequent and the signal strength is approximately -100 dBm. Finally, we received a signal booster from our carrier for the house and the call issues went away completely, measuring -80 dBm.
Based on this, I can only assume the Pixel 3's hardware is not holding on to signals as well as other phones and I need your help determining if the problems go away above a certain signal strength threshold.
INSTRUCTIONS:
1. Open the stock phone dialer app
2. Enter the test menu by dialing *#*#4636#*#*
3. Select "Phone Information"
4. Find the "Signal Strength" line and report the value you see.
Once again, please only list yours from an area where you experience consistent call quality issues.
Hi,I'm having call quality issues on my Pixel 3 with -108 dBm of signal strength
My third pixel xl. All 3 of them never had call issues. Other issues yes. Thankfully calling is good
Semi-related question. I'm on Project Fi. When I check the Phone Info "wifi calling provisioned" appears to be off and greyed out. When I check Settings it's enabled. My wifi signal is very strong, I'm sitting about 10 ft from the router. Not sure how to interpret that "provisioned" status. Also, wifi calling could theoretically mess up the stats from your cell signal strength data.
I have had my pixel 3xl for a week now,
And I must report that for me there have been no call quality issues whatsoever.
I'm on 3 (UK)
Signal strength: -84 dBm to 56 asu what does it mean?
I don't really have any call issues but my signal is 115-118 inside my house
If you're in an area with poor signal and you're using VoLTE the static noise/buzzing will occur . It's been pinpointed as a baseband/kernel issue the version on the 3/3XL's are incompatible with certain towers. In areas with good signal the buzzing/static won't be there over cell. If you're in an area with poor/mediocre service turn off VoLTE and to make calls on 3G and there will be no buzzing. Sadly the issue still persists with WiFi calling though.
I have more drop calls on this device then any other. Mostly driving, gotta be tower issues. My other phone didn't have this issue, but I'm with Verizon now I was with Sprint.
Tmobile -109 no bad call quality and decent data when not in super old building.
-105 for me
happening on BOTH pixel 3's on verizon. had pixel 1's before and NO issue. other users, including samsung and iphone on same plan, no probs. signal at -95 and -93 in 2 locations that I have had problems. I don't believe just signal strength, as both have good strength (tried both cdma and lte) and still issues. not all the time. funny thing, I was on conference call with both verizon and google when audio on my end just dropped, I could not hear anything and they could not hear anything but calls still connected. another time was on phone with verizon and she said (yes..she said) was very choppy. that was 1/9/19. called back 1/15, "John" then scheduled him self to call me back 11am yesterday (never called), now back on phone with verizon and she just had me fact reset phone. she said next step, new sim cards (I had not thought of that) and then replacement. Hate to say it, almost ready to go iphone.
Idk still no issues here
dinothong00 said:
Signal strength: -84 dBm to 56 asu what does it mean?
Click to expand...
Click to collapse
Is that the approximate signal strength you have where you experience call issues?
yanowman said:
-105 for me
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Click to collapse
Are you experiencing call issues?
mrbobo999 said:
happening on BOTH pixel 3's on verizon. had pixel 1's before and NO issue. other users, including samsung and iphone on same plan, no probs. signal at -95 and -93 in 2 locations that I have had problems. I don't believe just signal strength, as both have good strength (tried both cdma and lte) and still issues. not all the time. funny thing, I was on conference call with both verizon and google when audio on my end just dropped, I could not hear anything and they could not hear anything but calls still connected. another time was on phone with verizon and she said (yes..she said) was very choppy. that was 1/9/19. called back 1/15, "John" then scheduled him self to call me back 11am yesterday (never called), now back on phone with verizon and she just had me fact reset phone. she said next step, new sim cards (I had not thought of that) and then replacement. Hate to say it, almost ready to go iphone.
Click to expand...
Click to collapse
This is a very similar experience my wife had with T-Mobile. I have the same phone but don't have the problems, so it isn't a network issue, but the problem did go away once we started receiving a stronger signal with the booster.
Keep working with Google and they'll send you a new device, unless you purchased from Verizon and they'll make you jump through hoops.
TheMorpheus said:
Hi,I'm having call quality issues on my Pixel 3 with -108 dBm of signal strength
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Click to collapse
I have it on my Pixel 3 expecially in my office where the signal is not good. I did some test and I've noticed that the problem goes away if I switch to 2g (maybe for the better signal quality) but after 5/8 minutes the audio goes away, the other person doesn't hear me while the call stays open.
While testing I've also noticed that leving the phone in LTE with low signal in 4 hours (with podcast listenig and varius phone calls) I lost 40% of battery, in 2g I lost 20%.
My thought are that the device has a radio problem, high battery drain and call noise with low signals
PuffDaddy_d said:
This is a very similar experience my wife had with T-Mobile. I have the same phone but don't have the problems, so it isn't a network issue, but the problem did go away once we started receiving a stronger signal with the booster.
Keep working with Google and they'll send you a new device, unless you purchased from Verizon and they'll make you jump through hoops.
Click to expand...
Click to collapse
Update: 1/24/19. After fact reset and new sim card still same issues. Verizon sending out 2 "like new" pixel 3's. I read one post where user and wife both on 5th! RMA pixel 3 and same issue! I mentioned to Verizon rep and questioned option to switch to iphone if happens with "new" phones, she said not normal but there can be exceptions. Hope I don't end up blue in the face.
mrbobo999 said:
Update: 1/24/19. After fact reset and new sim card still same issues. Verizon sending out 2 "like new" pixel 3's. I read one post where user and wife both on 5th! RMA pixel 3 and same issue! I mentioned to Verizon rep and questioned option to switch to iphone if happens with "new" phones, she said not normal but there can be exceptions. Hope I don't end up blue in the face.
Click to expand...
Click to collapse
Good luck to you!
Guys can you boot into safe mode and see if the callaudio problem goes away?