Taking the Captivate apart. - Captivate General

Is there a site or pictures that shows the phone being taken apart sort of like iFixit?
I'm curious on how the Captivates looks on the inside. One of the reason is I would like to know how to take the screen apart from the casing. Someone mentioned the dust build up on all edges of the S-AMOLED and would like to clean it when it gets really dusty. One of the advantages of the BB Bold for me is how easily I can change the bezel so I didn't care if it gets scratched or get dented. Maybe even have replacement bezels available?

Related

Wife broke the screen. New parts on the way...

So my youngest knocked my wife's phone off the table and cracked the screen. Looks like the "glass", digitizer, and LCD are all one piece. The best price I found was in Texas for $65. The company I spoke with on the phone seemed friendly.
Anybody replaced one yet?
I haven't taken mine apart yet. Take lots of pictures and document the process. I am sure it will be of benefit to lots of people. Also post the link to where you got the parts. That would also be helpful.
Sent from my SAMSUNG-SGH-I897 using XDA App
Will do. I didn't post the link thinking some might call SPAM. I got it from www.globaldirectparts.com. The person I spoke to on the phone said they test all parts before they go out so plan for a test delay before it's boxed.
dweebs0r said:
I haven't taken mine apart yet. Take lots of pictures and document the process. I am sure it will be of benefit to lots of people. Also post the link to where you got the parts. That would also be helpful.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I've done a few iPhone 3G screens in the past. Even though this one's not $13, I'm glad I don't have to break out the heat gun to separate the glass...
hallfleming said:
So my youngest knocked my wife's phone off the table and cracked the screen. Looks like the "glass", digitizer, and LCD are all one piece. The best price I found was in Texas for $65. The company I spoke with on the phone seemed friendly.
Anybody replaced one yet?
Click to expand...
Click to collapse
From the dismantle guide that someone else posted, it does not seem to be too hard of a fix. The glass/digitizer/SAMOLED screen should all be one part since that is the beauty of what makes SAMOLED thinner than an LCD, there is no air/air gaps.
Seems like a good price for the whole shibang. Iphone screens cost more than that I thought and suck to replace.
I think it will be an interesting project to see how easy it comes apart and how easily the screen is replaced. I have done a few iPhones and a Blackberry Bold screen.
The more detailed the documentation the better.
65 Bucks isn't bad for a brand new phone on the market. Please please please take lots of detailed pics. I replaced numerous iphones glass and lcd's all the way from the 1gen to the 3gs, 6 in total(2 weren't mine). Hopefully it's as easy as those to replace. First day after the iphone 4 came out and friends were breaking their glass and coming to me to get them replaced digitizer and lcd combo's were running 145. But document this please. I'm interested to see what other fun stuff is under the front of the phone, already seen what's going on on the back side.
I have already torn my phone apart and taken pictures and a step by step of how to do it:
http://forum.xda-developers.com/showthread.php?t=740022
I hope that gets you far enough to replace what you need
Replaced the screen. Not to bad. Easier I think than the iPhone glass replacement. I took some pics. How shall I post them?
I think what iLoki did was harder than the glass replacement....
Make an open photobucket album or you could load to photobucket and just paste them in the thread with what you did. Interested to see how it looks.
What would you say the quality of the screen is? How does it compare to the stock AMOLED?
Alright. Much like a iPhone 3G/3GS, there's some sticky tape involved. Rather than splitting the glass from the LCD, you'll be pulling all glass, digitizer and lcd out. One tool I recommend for splitting the glue tape, a guitar pick. They actually send those with some of the iPhone screen kits. And grab your spouses hair dryer...
First off, thanks iLoki for the instructions. Removing the back plastic I think was the hardest. Just out of raw fear you'll snap the final upper clip. It pops when you remove it but don't waste a good panic when you hear the sound.
On the final steps of iLoki's instructions, you remove the ribbon cable under the blue tape to remove the speaker assembly. You can skip this step. Just pull the one screw that holds the assembly to the chassis. you can remove the mainboard and speaker in one piece. After that, pull what I assumed is the radio assembly on the bottom of the chassis to avoid snagging anything. It pulls right out after you disconnect the white antenna cable.
When the mainboards out, it's time to unglue. I used a hair dryer rather than a heat gun this time. It worked fine. I used low fan, high heat for about 60 seconds on each side I was working with. Use the guitar pick to start separating the screen from the chassis. You'll see the black tape that runs around the chassis in the picture. Don't worry about destroying that black seal tape. It comes with the screen. I did one side and worked the bottom, top and then the final side. If the glue is stubborn, try some more heat. Use common sense with that.
Once the screens separated, pull the black tape from the chassis. Be careful around the 4 bottom buttons. There's a silver metallic ribbon cable underneath. You'll see it in my picture with the tape rolled back.
The new screen came with 2 seperate sticky tape pieces on the screen. One for the perimeter and one for the main part of the screen. Peel them off and align it for install. Make sure the ribbon cable for the screen goes through the slot on the chassis. To get the screen "squared" up for adhesion, I used the speaker grill for alignment. AKA, start at the top, and lay it down top to bottom.
That's about it. Let me know if you have any questions. I'm around Atlanta so if I can ever help in person, let me know!
The screen is a OEM Samsung screen. Logo's and everything. The logo's are under the protective sticker on the front that says "made in China". Scared me at first...
flashman2002 said:
Make an open photobucket album or you could load to photobucket and just paste them in the thread with what you did. Interested to see how it looks.
What would you say the quality of the screen is? How does it compare to the stock AMOLED?
Click to expand...
Click to collapse
hallfleming said:
The screen is a OEM Samsung screen. Logo's and everything. The logo's are under the protective sticker on the front that says "made in China". Scared me at first...
Click to expand...
Click to collapse
Does it have the Death Star symbol and "at&t" at the top?
Yep! Just for you...
PersonOfKnownOrigin said:
Does it have the Death Star symbol and "at&t" at the top?
Click to expand...
Click to collapse
OMG yall are some brave souls, lol.
so did your wife or kid break your screen? Title and OP conflict :/
Just ordered my screen
and I will be attempting this same "operation" myself in 5-12 days when the screen arrives... during a routine "check out how cool my gorilla-glass is" demonstration my amoled screen under the gorilla glass broke... yes, I am probably not the smartest person in the world.
Anyways, $73 later I will be getting my replacement screen from globaldirectparts.com - I'll let you guys know how it goes.
james.roddy said:
and I will be attempting this same "operation" myself in 5-12 days when the screen arrives... during a routine "check out how cool my gorilla-glass is" demonstration my amoled screen under the gorilla glass broke... yes, I am probably not the smartest person in the world.
Anyways, $73 later I will be getting my replacement screen from globaldirectparts.com - I'll let you guys know how it goes.
Click to expand...
Click to collapse
In all of your demonstration, did you develop a scratch, or did the screen just break?
Cuz if its just the screen breaking, I'll probably remove my screen protector.
man this might be worth ordering as a just in case at that price. can't believe the super amoled is that cheap considering the whole hoopla about how much they cost to make. Thanks for the link!
Just bought my captivate for 50 bucks from a guy who cracked the LCD. Replacement parts are on the way. Does anyone have anymore pictures or maybe a disassembly video? Thanks

Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

[Q] Creaky creaky!

I hate to nit-pick and I'm generally happy and relieved that I simply even got a unit, but both my left and right side are now creaky.. even the bottom is starting a bit.
I still have a week left, what should I do? Should I just return the unit and wait it out? Do anything think theres a way to stop the creaking?
Mine does the same, I am going to just accept it as others have this issue as well.
define creak? Mine has some flex in the back but no actual sound accompanying it.
docangle said:
Mine does the same, I am going to just accept it as others have this issue as well.
Click to expand...
Click to collapse
Ya I've read that it's fairly widespread, but does yours creak on 3/4 of the sides? or just the left side?
seshmaru said:
define creak? Mine has some flex in the back but no actual sound accompanying it.
Click to expand...
Click to collapse
definitely with sound. it clicks
Nope none of that.
PS: I've had it for 2 weeks now.
Mine creaks on the 3/4 of the right side. That is if i press it/hold it hard enough. Usually I'm cradling it with both hands or having it attached to the keyboard dock, so it's not that big of a deal for me.
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
If there is flex, then there means that there is empty space. If that's the case, why isn't the TF slimmer?!
dfin13 said:
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
Click to expand...
Click to collapse
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
Mine creaks on the right hand side but I generally hold it with my left hand on the back of the unit or rest it on my stomach when in portrait mode, feet up sitting in my La-Z-Boy.
Had mine for 2 weeks and don't have any creaking in any orientation.
I have quite a bit of creaking as well, along with a gap on the left-hand side of the screen. I'll probably swap mine out before my 30 days is up with Amazon, and when stock is more available. I'm hoping that's how it works out, anyways.
seshmaru said:
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
Click to expand...
Click to collapse
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
dfin13 said:
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
Click to expand...
Click to collapse
Not everyone has lightbleed and even the iPad and iPad 2 had lightbleed issues, I doubt those were because of shoddy manufacturing.
Also the sharp edges are part of the design, I can't really relate to anyone complaining about the "sharp"corners since the angular bezel edge design really isn't that bad on your finger tips or hands.
Also my HTC hero has a dust spec under the screen, just because something isn't perfect in design doesn't mean it's shoddy manufacturing or cutting corners in manufacturing, it's just a flawed design.
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
dfin13 said:
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
Click to expand...
Click to collapse
Not denial, my point is it's flawed design, not build quality.
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
dfin13 said:
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
Click to expand...
Click to collapse
First off light bleeding is a fault of the LCD manufacturer. LG was at fault for the bad iPad 2 screens. Apple used both LG and Samsung, and only the LG ones had the issue quite regularly.
I don't have any plastic edges on mine. My plastic backing definitely fits inside the aluminum frame. I cannot feel any sharp edges along my back, and I'm trying to be nit picky for the sake of your argument. I have a slight creek in one spot on the right edge, that is the only build quality issue I have of all, and it is slight. My suggestion if you see separation or your plastic back is not inside the frame RMA it to Asus, or return to the store. It could be as simple of a fix of them taking it apart and putting it back together with more care.
I think the point is being missed here. I'm fine with the sharp edge -- hell, mine stays in the Asus case, I don't even feel it. The argument was whether or not build quality was compromised (and that includes parts from companies other than Asus, cost is cost), and I think it was. If you told me I could get a $400 tablet with an IPS screen, and I'd have to deal with a sharp edge and some creaking (I don't notice light bleed and I don't want to look for it because I don't want to notice it! ), I'd jump all over it. No need to get defensive, in the end it's just a piece of consumer electronics.

Is it likely that this "divot" in the body cause future problems?

Somehow I managed to chip a "divot" out of the body of my s7 (the regular one, not the galaxy edge). It's a roughly circular divot about 1cm in diameter, located at the 1:00 position above the front camera, on the very edge of the body where it rounds over to the front screen and just narrowly missing the front screen itself. I'm not noticing any problems so far. So, probably annoying but not fatal.
A picture would be good if you can take it, but odds are if it works now, you'll be fine.
Cinco5 said:
A picture would be good if you can take it, but odds are if it works now, you'll be fine.
Click to expand...
Click to collapse
Here you go. You can see just how small the hole really is, but I don't want cracks to propagate from the edges. I wonder if there's something I can fill in the divot with. I've done some googling but people are mostly concerned about scratches.
I wouldn't worry too much about that -- it hit the aluminum and doesn't seem to have caused a separation in the seam.
Typically mars like that are considered normal wear and tear, and shouldn't affect your warranty. I've traded in/warrantied phones with marks like that all the way around the edges.
Did you post this on reddit asking what you could fill in that "diviot" with by anychance?!
Fill it with Aluminium filler and primer used for Alloy rims. I have done that on Galaxy S6. If you do it with patience, will not be very visible.
Sent from my SM-G930F using Tapatalk

Smudges on new phone

Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
time_lord2004 said:
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
Click to expand...
Click to collapse
I've kept my back protected with ultra-clear PhantomSkinz so I wouldn't know. And it still looks absolutely gorgeous.
LibertyMonger said:
I've kept my back protected with ultra-clear PhantomSkinz so I wouldn't know. And it still looks absolutely gorgeous.
Click to expand...
Click to collapse
Thanks - in fact I ordered one of these phantomskinz 2 days ago after I saw your positive reviews about it!! So I am holding you responsible
However, the smudges on my phone were already there, 'out of the box', so no chance to protect it when it started out that way...
I am hoping that this skin is going to be such a nice body hugging layer that it hides some of these blemishes.
time_lord2004 said:
Thanks - in fact I ordered one of these phantomskinz 2 days ago after I saw your positive reviews about it!! So I am holding you responsible
However, the smudges on my phone were already there, 'out of the box', so no chance to protect it when it started out that way...
I am hoping that this skin is going to be such a nice body hugging layer that it hides some of these blemishes.
Click to expand...
Click to collapse
How long have you owned it? If it's before 30 days I would return it. That is not normal.
I wonder if the smudges are on the inside. Maybe from when it was assembled.
LibertyMonger said:
How long have you owned it? If it's before 30 days I would return it. That is not normal.
Click to expand...
Click to collapse
Yes I am tempted to... but as mentioned in my original post, I'm at the end of the world here, I know the store does not have any more in stock... so to return it could be a right P.I.T.A. I can't be without a phone while I wait for a replacement.
I guess I'll go talk to them tomorrow.
What about the material the back is made out of? (I.e as I mentioned, it does not feel like glass to me; more like a polymer.)
If it does feel like glass to others, then I wonder if I got an early run or prototype version where instead of glass they used plastic (which could explain the marking).
Well this is very embarrassing. I'd tried various things to clean the smudges, but not used any chemicals (which is why I was wondering what it is made of).
I showed it to a workmate - without saying a word she picked up some magic cloth from the photocopier, wiped my phone... marks gone.
What the....?
I'll go back to the rock I obviously deserve to live under.
time_lord2004 said:
What about the material the back is made out of? (I.e as I mentioned, it does not feel like glass to me; more like a polymer.)
If it does feel like glass to others, then I wonder if I got an early run or prototype version where instead of glass they used plastic (which could explain the marking).
Click to expand...
Click to collapse
It is definitely made of gorilla glass 3...maybe that's why it feels different. Front and back are gorilla glass 3. And if it would be plastic or so, it would be different. If you can scratch it with your finger nails or so, you will know it ?
Sent from my HTC U12+ using XDA Labs
time_lord2004 said:
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
Click to expand...
Click to collapse
Looks like the glass coating problem that I had with the U11. Contacted customer support, and they offered me a replacement device. Started off with the sapphire blue, exchanged for a solar red.
Luckily have had no such problems with my translucent blue U12 yet.

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