I'm new to this forum and new to android... I have Win 7 64-bit and I can't seem to get the usb drivers to install for my Captivate. Please help!
Intel i7 Processor
I am a new user and cant post links yet but head over to the android forums>captivate and its one of the 4 stickies with links for drivers
Netstalker2009 said:
I'm new to this forum and new to android... I have Win 7 64-bit and I can't seem to get the usb drivers to install for my Captivate. Please help!
Intel i7 Processor
Click to expand...
Click to collapse
I got it from here.
http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Under the downloads section, there is Manuals and Software. click software and download it form there!
madjsp said:
I got it from here.
http://www.samsung.com/us/consumer/...ATT/index.idx?pagetype=prd_detail&tab=support
Under the downloads section, there is Manuals and Software. click software and download it form there!
Click to expand...
Click to collapse
My goodness. I installed SAMSUNG Kies(kies_win.exe) 2.0.3.11082_152_4 30-Sep-2011 82.5MB
just to get the Windows 7 phone drivers.
My firewall/HIPS needed to authorize about 30 things the install process wanted to do. I have NEVER had an install need so many grants --never. Also, I have a fairly fast computer, and it was the longest install, time-wise, I have ever seen on this machine. This program better make my morning coffee after all that.
Can KIES be uninstalled and leave the drivers in place?
Don't know. Doesn't hurt to keep it around, just in case you need to reinstall drivers again. Did you get kies or mini kies?
mrhaley30705 said:
Don't know. Doesn't hurt to keep it around, just in case you need to reinstall drivers again. Did you get kies or mini kies?
Click to expand...
Click to collapse
Full. The other thread I was reading said you needed the full version to ensure the Windows 7 drivers would work. All I want is the drivers.
Does KIES run as an all-time service and speak to Samsung every time you plug in your phone (Captivate)? If so, I have to find and disable the service, or remove it--but I want to keep the drivers is the problem. Does uninstalling it leave the drivers there?
I also have Win7 x64 running in my computer. I do NOT have Kies installed on my computer and I have only the drivers installed. There is no reason to even have Kies unless you're just a typical end user upgrading to a stock firmware.
On my old computer with Kies, I never remember seeing Kies call home to anything other then the software update server to check for updated Kies versions. All the firewall and traffic logs were clean. (Except for the update check)
Sent from my Captivate
The only reason to haves full kies is the drivers. Officially, the I897 isn't supported by KIES. If you try to connect your phone, it plainly says"device not supported".
let me repeat...in a different thread, many people were reporting that they were not able to "see" the phone sd as a folder when on Windows 7 64bit machines.
Someone else there reported that installing latest full 64 KIES allowed it to work. THAT is why I went to full KIES.
I now have further info... the phone USB connection did work with KIES installed, but after seeing the monster that full KIES was, I uninstalled it. USB connection still worked. End of my issue--which might not have been an issue anyway, as I did not try installing driver-package-only since others were reporting problems with Windows 7 64 doing that. Whew.
---------- Post added at 08:53 PM ---------- Previous post was at 08:43 PM ----------
mrhaley30705 said:
The only reason to haves full kies is the drivers. Officially, the I897 isn't supported by KIES. If you try to connect your phone, it plainly says"device not supported".
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Click to collapse
Interesting, as I got drilled to the KIES dl package at the Samsung site by selecting my I897 phone model in the page's field's popdowns. It is a very recent date, 30-Sep-2011, so maybe this version does work.
I cannot verify that either way as I did not run it with the phone--only installed it, verified drivers allowed USB connection, then uninstalled (due to size/intrusiveness as described before).
I wasn't aware that full kies could even be downloaded on the Samsung/USA site. When i've dl'd, I had to change my location to UK. Are you sure it's not mini kies?
mrhaley30705 said:
I wasn't aware that full kies could even be downloaded on the Samsung/USA site. When i've dl'd, I had to change my location to UK. Are you sure it's not mini kies?
Click to expand...
Click to collapse
I don't think 82 MB is mini !!
Got it here
http://www.samsungapps.com/about/onPc.as?COUNTRY_CODE=CAN&LANGUAGE_CODE=ENG
SAMSUNG Kies (kies_win.exe) 2.0.3.11082_152_4 30-Sep-2011 82.5MB
Now I see that a drill down at Samsung, starting here
http://www.samsung.com/us/support/#
leads you to this file
Win XP/Vista/Windows 7 Sep 27, 2010 SAMSUNG Kies, Others (Software) (ver.11011.4) 41.0
ENGLISH
which is different from what I got.
Now I don't know how I wound up on the other site, but, for me, it is a moot point as I have uninstalled it all--except the drivers apparently remained since the phone connects OK.
Related
I plugged my phone up to KIES yesterday, to find that there was an update available. I'm not sure what update it was, but I'm almost certain it was a phone upgrade, possibly 2.2. KIES began downloading the update, and did so successfully. However, after doing the download, and upon starting the next step, my phone was no longer visible. I got the "searching for device" which stay like that forever. So, I closed down KIES, restarted my computer, and the phone. Once I did this, and went started KIES up again, I now recieved a "Device not supported" error. For this reason, I think it may have been a KIES update. However, I"m not sure what kind of update it was. I did a system restore to about 2 weeks ago, and it says I have KIES version 1.5.2.10093. I tried plugging my phone up again, and at first it went to "Searching for device" but after a few seconds said, "Device not supported."
Phone INFO:
Model Number: SAMSUNG-SGH-I897
Firmware version: 2.1-update1
Baseband version: I897UCJH7
Kernel version: 2.6.29
jeteak.lee sep-11 #2
Build Number: ECLAIR.UCJH7
Is anyone else having this issue, or is there a known issue to counter this?
Thanks for you help.
I'm having this issue also. I'm using the latest build of cognition w/ a restored ID. My KIES would recognize the device until I just updated the KIES program a few minutes ago.
Okay, so it must be Kies then... i read in another forum that someone believed Samsung altered the program so that US residents couldn't update to 2.2 early.... someone also said they installed an earlier version of KIES after installing the new update, and Kies was once again able to "support" the device... Any ways around doing this, or is it a known issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
Yea I'd like to revert back to the previous build.
Maybe a Reg Hack for the new ver of Kies would allow it to support the device. Anybody familiar with what might do that?
So after some more digging... i found an interesting thing. When I connect my phone in media mode and/or mass storage mode, KIES recognized my phone... however, once my interest to to KIES mode, same old "device not supported"... however, you can't do anything in the other two modes. Someone else posted that Samsung had told them Kies won't recognize the device until 2.2...
Sent from my SAMSUNG-SGH-I897 using XDA App
Uploading an older installer now, will edit and post a URL when it's done.
Edit to add: Here it is.
I hope this helps.
A thread about this was already ongoing. Also a upload of the older version of kies in that tread.
http://forum.xda-developers.com/showthread.php?t=830194
veive said:
Uploading an older installer now, will edit and post a URL when it's done.
Edit to add: Here it is.
I hope this helps.
Click to expand...
Click to collapse
thanks! much appreciated
Hey Guys
I tried searching and saw a few people with my issue but no real solution. I just got a One S coming from Sprint (Evo4g) and enjoy the One S except for the no SD card thing. I have no issue connecting my phone to my windows 7 machine as a disk drive, but I have 2 computers at work with XP and both do not recognize my phone. I get a "USB device not recognized" message on my taskbar and when I click it, there is no driver installed for my phone. Same thing with both XP machines. OK, so I search the internet for an HTC USB driver, cant find one ANYWHERE, a few sites that seemed to have had them have removed them. HTC website is missing the One S support page entirely right now, awesome. So after I clicked around while I eventually found a link for HTC Sync software and tried installing that. Still no driver was installed and cannot connect that way either. At a loss here, any advice? If so does anyone have any links for actual things to install that can fix this issue?
Feel like a newb here but coming from the EVO i am very familiar with rooting, installing ROMs etc so find it hard to believe this is so difficult.
Thanks!
David
really nothing after a few days?
dskater411 said:
really nothing after a few days?
Click to expand...
Click to collapse
Maybe no one uses XP when there is nothing wrong with Windows 7 but if you rooted already you use Flash Image GUI for flashing boot.img then you wont need a PC to install a rom.
Good morning everyone.
First of all I want to apologize for my english, that I'm afraid it's very poor.
My question goes next: I bought an used Samsung Galaxy tab 2 7'' p3100 3G and it has a very big problem. It can't be connected to any pc, windows or mac. It's not a drivers' problem, so when the device is connected, the pc does nothing. Not even a display in the device manager, or a noise. However, it usually charges. I say usually because sometimes the icon battery shows a red ray, but it charges spending more time. That's all. It has been proved with three different original cables in several computers running different SO.
I don't know if it's a connector problem or it's a Rom one. It has an operator locked SO with Android 4.0.4 that not even shows the OTA update option in the menu. And I cannot select the way I want to be connected by usb in the "Storage" options.
The fact is I cannot update the device and I cannot root it in order to install a better rom or an original stock one.
I've googled all I can do to find a way for rooting the device, but all the roads drive me to the same point: Odin. The software I cannot use because my device can't be connected to any Pc.
I know this forum is my last chance. There are some ways like z4root or framaroot that work in another devices (Galaxy S for example, I think), but they have not been ported to my device. I think my chances are to make it by an apk o perhaps flashing a signed file from the original recovery.
I just need to install a simple clockword mod or having the device temporary rooted to install and run the Odin's apk that allows me to install a pre-rooted rom, an open recovery... Just a simple step for one man, But the Colorado's Canyon for me in my situation.
If someone of you know any solution or want to help me, I'll be truly grateful. And I didn't even mind to pay him for his help.
Thank you very much in advance.
Even_Flow said:
Good morning everyone.
First of all I want to apologize for my english, that I'm afraid it's very poor.
My question goes next: I bought an used Samsung Galaxy tab 2 7'' p3100 3G and it has a very big problem. It can't be connected to any pc, windows or mac. It's not a drivers' problem, so when the device is connected, the pc does nothing. Not even a display in the device manager, or a noise. However, it usually charges. I say usually because sometimes the icon battery shows a red ray, but it charges spending more time. That's all. It has been proved with three different original cables in several computers running different SO.
I don't know if it's a connector problem or it's a Rom one. It has an operator locked SO with Android 4.0.4 that not even shows the OTA update option in the menu. And I cannot select the way I want to be connected by usb in the "Storage" options.
The fact is I cannot update the device and I cannot root it in order to install a better rom or an original stock one.
I've googled all I can do to find a way for rooting the device, but all the roads drive me to the same point: Odin. The software I cannot use because my device can't be connected to any Pc.
I know this forum is my last chance. There are some ways like z4root or framaroot that work in another devices (Galaxy S for example, I think), but they have not been ported to my device. I think my chances are to make it by an apk o perhaps flashing a signed file from the original recovery.
I just need to install a simple clockword mod or having the device temporary rooted to install and run the Odin's apk that allows me to install a pre-rooted rom, an open recovery... Just a simple step for one man, But the Colorado's Canyon for me in my situation.
If someone of you know any solution or want to help me, I'll be truly grateful. And I didn't even mind to pay him for his help.
Thank you very much in advance.
Click to expand...
Click to collapse
Have you manually installed the drivers? If not, download the samsung drivers, install and try again. Read through the link below to find the drivers.
http://forum.xda-developers.com/showthread.php?t=2510669
cwyman said:
Have you manually installed the drivers? If not, download the samsung drivers, install and try again. Read through the link below to find the drivers.
http://forum.xda-developers.com/showthread.php?t=2510669
Click to expand...
Click to collapse
Unfortunately yes. I've tried with several versions of Kies, by installing manually the drivers and it doesn't work. The fact is I connect the device and the pc does nothing. Not even the device manager shows a new device or is alterated in some way. It's like one data pin in the connector was damaged or the rom was corrupted and it doesn't let the device be recognized.
I think my only chance is to make everything inside the device. By sd in the boot manager or with an apk. If not, I'm condemned to an obsolete device that could not even be updated.
Thanks for trying to help me.
Even_Flow said:
Unfortunately yes. I've tried with several versions of Kies, by installing manually the drivers and it doesn't work. The fact is I connect the device and the pc does nothing. Not even the device manager shows a new device or is alterated in some way. It's like one data pin in the connector was damaged or the rom was corrupted and it doesn't let the device be recognized.
I think my only chance is to make everything inside the device. By sd in the boot manager or with an apk. If not, I'm condemned to an obsolete device that could not even be updated.
Thanks for trying to help me.
Click to expand...
Click to collapse
This may sound absurd, but try a different version of the drivers. I had to install like a dozen drivers before it worked
mirzafran said:
This may sound absurd, but try a different version of the drivers. I had to install like a dozen drivers before it worked
Click to expand...
Click to collapse
I agree. The drivers can be so touchy. I'd uninstall and reinstall drivers numerous times before giving up. Good luck!
Sent from my GT-p511x
your cable is faulty. Get another one on ebay cheap.
I'm afraid I've tried with three different cables, as I said (one of them original from Samsung and new), two Windows Pc's, one mac and about fifteen different drivers.
Believe me: I've rooted with no problem more than twenty different devices (and jailbreaked another ones ) and this is the first time I cannot make it.
Think it's a hardware problem or a corrupted rom one. In both cases I have to root it by an apk or a flash from the sd.
Anyway, I appreciate very much your help, boys.
Even_Flow said:
I'm afraid I've tried with three different cables, as I said (one of them original from Samsung and new), two Windows Pc's, one mac and about fifteen different drivers.
Believe me: I've rooted with no problem more than twenty different devices (and jailbreaked another ones ) and this is the first time I cannot make it.
Think it's a hardware problem or a corrupted rom one. In both cases I have to root it by an apk or a flash from the sd.
Anyway, I appreciate very much your help, boys.
Click to expand...
Click to collapse
I'm in a similar situation with a Galaxy Tab 2 p3113tsyxar
It is not recognized by any computer, and my next step is to try another cord manana. Until then (hopefully) I've got a nice paperweight.
You have not rooted ur tab till now......so u have not played with your firmwares! So its better to visit a samsung store. If you have warranty then they will do it in free.(And your android will also get updated!)
If I helped you, just press thanks!
I've been browsing these forums all night and I for the life of me cannot just find a simple answer. This update came out a while ago and I had no idea about it, so hopefully someone can help me.
Literally, all I'm trying to do is upgrade to 4.2. I've never done anything at all to my phone, it's always been stock. I'm looking for help because the OTA won't work at all, it said I was on 4.1, so it checked for updates and downloaded like a 400mb file, and it turns back on and I'm still at 4.1??
I went to HTC's site and saw that I could just manually install it, but of course it's never that easy. I did all the steps exactly, but when it starts to download and gets to the black HTC screen, my computer always says it doesn't recognize it and can't install drivers (error 170), and then it fails to update. I've tried this on both machines that run windows 8.1. I feel like I've tried everything..I tried running it in different compatibility modes, run as admin, and then I read somewhere that you update it when you're on the fastboot screen. So I tried that but when I'm in the bootloader my computer doesn't recognize my phone at all.
I'm stuck on what to do at this point. I can borrow a computer that has windows 7 on it, if that would help at all. Any help is appreciated!
Not enough info. What carrier version is the device? What region/country are you in? What is your current software number (not Android version).
When you say "manually" update, I think you are talking about RUU. What is the RUU version (file name)?
WIndows 8.1 is probably your main issue with the RUU. Win 8.1 is not compatible with HTC drivers. Anything before 8.1 should work. But again, you need to provide more info.
Hey man thanks a bunch! I should've provided more info, although I just tried it using a windows 7 laptop and it worked with no issues thanks!
Hi, I have a Deco 77x (MediaTek MT6572) and I need to install drivers on my PC to flash a custom ROM.
The drivers are successfully installed but I can't install the last one: "MT65xx Android Phone". I tried reinstalling drivers, rebooting and disabling driver signature enforcing.
I have WinXP Sp3.
Also tried in Win10(Parallels Desktop on my MacBook Pro) with no success, some drivers are not detected in VM.
Is someone knows what can I do?
Thank you!
crik91 said:
Hi, I have a Deco 77x (MediaTek MT6572) and I need to install drivers on my PC to flash a custom ROM.
The drivers are successfully installed but I can't install the last one: "MT65xx Android Phone". I tried reinstalling drivers, rebooting and disabling driver signature enforcing.
I have WinXP Sp3.
Also tried in Win10(Parallels Desktop on my MacBook Pro) with no success, some drivers are not detected in VM.
Is someone knows what can I do?
Thank you!
Click to expand...
Click to collapse
You're having PC issues, find a PC forum.
This forum is for issues on android, not PC.
Sent from my SM-S903VL using Tapatalk
Re-tried with another one Windows10 x64 PC(not on VM) yesterday. Same issue. I don't think that it's a PC issue.
crik91 said:
Re-tried with another one Windows10 x64 PC(not on VM) yesterday. Same issue. I don't think that it's a PC issue.
Click to expand...
Click to collapse
Installing drivers on a PC is most definitely a PC thing and not an android thing.
As already stated, find a PC forum and figure out why your driver's won't install on your PC.
Sent from my SM-S903VL using Tapatalk
Drivers are installed in all my PCs(also Win10 in VM), I can't install the phone.. It's not possible to have same issues in 3 PCs with different OS.
crik91 said:
Drivers are installed in all my PCs(also Win10 in VM), I can't install the phone.. It's not possible to have same issues in 3 PCs with different OS.
Click to expand...
Click to collapse
Your issue is with getting the drivers installed on PC, correct?
This is not an issue with something you're doing to the phone itself, it's an issue with getting your PC'S to accept the drivers, that is not an "ANDROID" issue.
A PC forum will help you figure out why your PC's arent accepting the drivers and get them to install correctly.
This forum is for help with things you are doing to your actual android device, not for issues with the systems you are using to interface with your android device.
Sent from my SM-S903VL using Tapatalk
Ok, but this forum is full of users that have issues with drivers and full of other users that answered and helped to solve.
I do not think it is as bad if I ask here.
My question is for someone that can and wants to help me like in others posts.
Thanks anyway.
crik91 said:
Ok, but this forum is full of users that have issues with drivers and full of other users that answered and helped to solve.
I do not think it is as bad if I ask here.
My question is for someone that can and wants to help me like in others posts.
Thanks anyway.
Click to expand...
Click to collapse
Yes, I know driver questions have been asked and answered here before.
My point is you would get better and quicker solution in a PC forum, have it your way though, if you'd gone to a PC forum when I told you, you'd probably already have the solution.
I'm sure you'd rather have a solution as soon as possible, correct? So why not go to where the specialty is PC related issues, the kind of place where they deal with this kind of issue a lot more than it is dealt with here.
Am I making any sense yet? Or are you just refusing to understand?
Sent from my SM-S903VL using Tapatalk