Hello,
My problem started after visiting china, after which the text in my dialing application (in HTC diamond) started appearing broken - boxes instead of numbers and weird characters instead of some letters. The IT couldn't fix it and I expected to get new phone soon so I learned to live with it and didn't really try to fix it too hard.
However, after moving my SIM to brand new TD2 today the problem remains.
Apparently it must be linked with the SIM or exchange server since that is what connects those phones. SIM memory appears empty in SIMMgr.
Anyone has any idea how to fix it?
thanks
Jan
sorry for bumpung the thread, but does anyone have any idea?
Related
Hello everyone, I'm brand new to this forum. However, I skimmed over quite a few pages of posts and did a couple of searches regarding the issue I'm experiencing to no avail.
About 50% of the time that I attempt to answer an incoming call with the answer softkey the phone will halt for a second (while still showing the incoming call screen) and then return to the today screen showing that I have a missed call and sends the caller to voice mail. I originally thought that it might be a delay from accidentally hitting the ignore button when pulling my phone out of the holster, however this is not the case since the same thing will happen when my phone is on my desk and I attempt to answer it.
I am running the newest available firmware from HTC for the 2125 (v2.0.13.0) and this is a refurbished phone from Cingular that I received only a week ago, any help in this matter would be greatly appreciated.
Thanks
- Dan
hey,
I have a qtek 8300 that I am using on cingular, and I occasionally have that problem, certainly not 50% though. My suspicion is that this is not a phone problem, but a cingular problem w/ voice mail. I have noticed that the number of rings before going to voice mail can be extremely variable (sometimes after a couple rings, sometimes after about 10-15). I haven't talked to anyone at cingular about this, or checked to see if there is a way to adjust the time-to-answer, because it is not a big enough deal for me (probably <10% calls), but maybe worth checking. I could be totally wrong though, and you have some wierd short-circuit w/ your button. good luck.
I also noticed similar behavior from France with Orange.
So actually I've setup my line to never forward calls after a delay to the voicemail (it will do only if the mobile is not on the network at all)
Anyone using, or planning to use, the HTC Touch Cruise on the UK T-Mobile network will very probably need to do a special setup on their device to get voicemail access working properly.
The symptom is that your callers will be able to leave you voicemail messages but you will not be able to pick them up from your phone. When you get a voicemail message you will get the notification but when you press the soft key to access voicemail it will dial the number but you will then get an error message saying "access to this number is barred" and the system will hang up on you.
If you try accessing voicemail by holding down the "1" key or by explicitly dialing the voicemail access number retrieved from the network (probably of the form "+44050<your mobile number minus the leading zero>" or ""+44068<your mobile number minus the leading zero>") you will get the same message. Dialing 222 will work but will also initiate a voicemail setup message each time and however many times you switch your phone on and off to reload the voicemail settings from the network it still won't work.
I just spent 2 days with the very helpful T-Mobile support to sort this out, ultimately getting escalated up two levels in the technical support group, until I got someone who recognised the problem.
The issue is simple to resolve. The problem is that the format of the voicemail access number that the T-Mobile UK network pushes down to the handset is incompatible with the HTC software on the Touch Cruise (and maybe other devices too). The thing the software doesn't like is the "+" at the beginning.
To fix it go to the Settings/Personal/Phone application and click the second tab ("Services"). Now select "Voice Mail and Text Messages" and click "Get Settings...". You should now see a screen with two access numbers populated, one for voicemail and the other for text messages. Both will probably start with "+44". The text message access number is OK so don't mess with that but the voicemail access number won't work with the UK network. Simply replace the "+" with "00" and click OK and then your voicemail should work as you expect.
I haven't tried accessing voicemail outside the UK so it is possible that the above might break your access when roaming and you might need to edit back the "+" when travelling. I'd be interested in knowing if anyone has any experience with non-UK access and a "0044..." setting rather than the default "+44...", does it dial the UK access number OK?
(Actually, I never looked at the mechanics of accessing voicemail outside the UK, does it still dial the UK number or does the host network automatically push an alternate local access number to your phone when you register with the network?)
- Julian
Nice on Julian. I bought an Orbit 2 on O2, but my number doesn't transfer to O2 for few days yet, so have been using my T-Mobile SIM, and also experiencing this problem.
Thanks for sharing the tip!
I'm on UK T-Mob Web&Walk. Switched the +44 entry to 0044...but my TC then coundn't send texts. Switched it back and fortunately can still access voicemail as well as send texts. Strange.
I'm with T-mobile running an old T-mobile sim card on my new TC, when first called voice mail it gave me a long introduction then said "turn of your mobile off and on again to not get this messages again", I turned TC to "air plain mode" back to on mode and everything was cool from there on.
It seems that not everyone have that problem OR T-mobile has sort out that problem after Julian told them about the problem. In any case, thanks Julian to share this with us.
PS (today after reading this post is the first time that I use voice mail with my new TC)
Similar problem on WM 6.5 Asus Crystal
I had exactly this problem with T-Mobile and WM 6.5.
T-Mobile technical support was excellent, ringing back on several occasions to ensure that the problem was fixed, even though my handset is not a supported model. Once I was put through to 2nd layer support they fixed it in seconds.
In a nutshell, if you text and voice service centre numbers begin with a +44......, change them to 0044......
This did not happen on my XDA Exec WM5.0, so appears to be a new thing in WM6.5?
All,
Just got my new VarioIV and callerID is not working i.e. when someone rings who is also in my phonebook their name and number is not displayed. The phone display unknown caller and the number.
If the same person sends me a text message their name is displayed. Anyone else experiencing this?
After some investigation I have discovered this phone does not like international numbers in the format of +XX
If I have a number in the format of 07125 123456 callerID with name works.
If I have a number in the format of +447125 123456 callerID does not work but when I get a text the person name is displayed.
Is this by design? My Kasier, Hermes and Blue Angel always worked with +XX numbers.
Thanks
Have a look in this thread:
http://forum.xda-developers.com/showthread.php?t=471329
Quite why the phone was released with this problem is beyond me.
antlane said:
Have a look in this thread:
http://forum.xda-developers.com/showthread.php?t=471329
Quite why the phone was released with this problem is beyond me.
Click to expand...
Click to collapse
I totally agree, why I need to use a 3rd party software to fix the problem is totally unacceptable. T-Mobile should address this problem, i will give their customer support a ring.
Thanks
antlane said:
Have a look in this thread:
http://forum.xda-developers.com/showthread.php?t=471329
Quite why the phone was released with this problem is beyond me.
Click to expand...
Click to collapse
Hello I tried using Schaps Adv Config and changed the trailing numbers to 9 and indeed callerID now works BUT this seems to break text messages i.e. when someone sends me text i get no notification on my phone. This is crazy, I have spoken with t-mob who will reset my profile but i have a feeling this is a Vario IV rom problem.
Thanks
Hi everyone,
Really hoping someone can help me. Just got the Touch Pro a few weeks ago and been having problems... Most problems I can deal with after spending half hour with my good friend Google (we go waaaay back ). But this one has me stumped.
My contacts: if I store the number with the international code, i.e. as +447852******, when I get a call from the number, it shows the number on the screen but not the name. It shows in the national format, i.e. as 07852******.
So I thought, "Ah, I've got it!" and I changed the number of my test contact from +447852****** to 07852******. And when I received a call, the name came up on the screen!
But then I got a text from the number... And as you might have guessed, the name didn't come up, but the number did, as +447852******.
Ergo, I have to save two numbers in the contacts if I want it to show both when being called and when receiving texts - one in +44 format and one in 0 format.
Any help greatly appreciated.
Charlie Brown
Opps. Someone already started a thread about this... (http://forum.xda-developers.com/showthread.php?t=503268) I'm sorry!
But it seems they had no luck in finding a solution. That's three people with the same problem. Any ideas?
Well known problem on many branded Touch Pro's
http://forum.xda-developers.com/showthread.php?t=471329
Hi,
I bought a T-Mobile HTC 8X in the US, unlocked it and brought it back with me to Israel. Now, when Israeli contacts call me, their numbers appear as (for example) 050 555 5555. When they text me, the number shows up as +97250 555 5555. For some reason the phone isn't able to tell that those two are the same number. I couldn't find anything while looking through the settings. I tried playing around with regions and all and came up with nothing. My old AT&T Focus had no issues and my dad's British 8S is working fine as well.
If I remember correctly, In WP7 deivces there's a registry setting which allows to control how many digits from the right identify the number as unique. However, I couldn't find a registry editor for the 8X (is there any?) so that information won't help me right now.
So now, my caller ID function sucks and the only way to actually ID contacts is to save 2 numbers for each one... really frustrating.
Does anyone know how to fix this?
Thanks!
Eyal
HTC support emailed back
And after sending them my IMEI they said that unfortunately there's nothing they can do and T-Mobile phones show that symptom in places like Israel and Europe.
So, it's either selling it on ebay or waiting for a registry editor or flashing it with a new ROM somehow. Option #1 seems like the most realistic one at the moment. This really sux.
Eyal
eyal453 said:
Hi,
I bought a T-Mobile HTC 8X in the US, unlocked it and brought it back with me to Israel. Now, when Israeli contacts call me, their numbers appear as (for example) 050 555 5555. When they text me, the number shows up as +97250 555 5555. For some reason the phone isn't able to tell that those two are the same number. I couldn't find anything while looking through the settings. I tried playing around with regions and all and came up with nothing. My old AT&T Focus had no issues and my dad's British 8S is working fine as well.
If I remember correctly, In WP7 deivces there's a registry setting which allows to control how many digits from the right identify the number as unique. However, I couldn't find a registry editor for the 8X (is there any?) so that information won't help me right now.
So now, my caller ID function sucks and the only way to actually ID contacts is to save 2 numbers for each one... really frustrating.
Does anyone know how to fix this?
Thanks!
Eyal
Click to expand...
Click to collapse
Actually, if I remember correctly from my previous experience with unlocked phones, most true Caller-ID (where the phone can identify who is calling even if they AREN'T in your Contacts list) requires XML code embedded in the phone (somewhere, don't ask me where) by the provider. Some providers use the same frameworks, so it's possible to get it working from network to network, but in most cases no.
I've never seen a situation tho, where it couldn't pick up the name from the Contacts list, based on the number coming in. I seem to remember you can turn on a feature called "International Dialing Help" that might bring them both together. OR put the entire phone number in your contacts. (As it is displayed when it comes in on Text).
drtolson said:
Actually, if I remember correctly from my previous experience with unlocked phones, most true Caller-ID (where the phone can identify who is calling even if they AREN'T in your Contacts list) requires XML code embedded in the phone (somewhere, don't ask me where) by the provider. Some providers use the same frameworks, so it's possible to get it working from network to network, but in most cases no.
I've never seen a situation tho, where it couldn't pick up the name from the Contacts list, based on the number coming in. I seem to remember you can turn on a feature called "International Dialing Help" that might bring them both together. OR put the entire phone number in your contacts. (As it is displayed when it comes in on Text).
Click to expand...
Click to collapse
I tried saving the entire number, but because local Israeli numbers get an extra "0" the phone is not able to ID them. Local call comes in as 050-5555555. SMS, like an intl. call, comes in as +97250-5555555. The "International Dialing Help" really helps when you're dialing. I thought it would fix the caller-id issue but it doesn't.
I spoke with HTC and with WP8 support on twitter. It's a known issue for T-mo phones and according to WP8 support, it has been forwarded to the appropriate team which probably means it'll be fixed in months to come. Until then, the only option is to get the phone flashed by one of the Israeli carriers with the Israeli version of the OS.