Database Info

O2 changed my voicemail - now performs a transfer first.

Someone left me a voice mail the other day and commented that they had to wait for '....your call is being transfered please hold ..... your call is being transfered please hold .....' two or three times before getting to my recorded message.
I am sure that callers used to go directly to my recorded message with no wait. I know it doesn't sound like much but people do not bother waiting and leaving a message. I have tested this myself and it happens everytime
I'm on o2 200 with an xda2s. ( I know it's nothing to do with the phone )
Any ideas if this can be fixed by o2 - is it something they have recently changed on the o2 network? Any ideas. Anyone else on o2 have the same thing ?
jeff

Help? HP iPAQ 510 playing tones while talking

Hi All,
I'm hoping someone can help me. I tried another forum but never heard back. There are a couple of problems. I received an unlocked HP iPAQ 510 Voice Messenger for Christmas 2007. I can't find any information on fixing this or a fix for this.
When I am on the phone talking to someone, they can hear that I’ve received a message (voice, text, etc). They can hear reminder sounds and that I’ve missed calls. It just keeps on playing right out of the speaker. We just have to wait for it to play out. It doesn't matter if the call is on Normal, Outdoor, or Vibrate. The other party and I can still hear that a message or alert has come through. I did stumble onto an option under Settings>Accessibility. I can change the In-Call Alert Volume from 0-5. I won't hear the alert while on the phone if I set the profile to Silent or if I adjust the In-Call Alert Volume to 0. I would like a way to hear a regular beep and for the other caller to hear nothing. You know... as though I am using some other phone that works properly. I hate having to go back and forth changing my profiles. It must be HP related or something. My friend has an iMate sp5m and this doesn’t happen to them. We even compared our registries. I’ve not stumbled onto this in various forums.
Also, for incoming calls, I’ve chosen a ringer of my choice. When I answer the call, it stops playing this ringer sound immediately. I would like the same to happen for my messages. When I receive any type of text message, upon checking the message, the sound should cease. It is not doing this. How can this be fixed? Now after checking the forums, it seems that there is no real way to do this regardless of if it is Windows Mobile 5 or 6. However, I figured I'd ask or I could've missed something.
I chatted with HP a couple times and they had me do a master reset a few times. This didn’t help it. I called the repair number and they sent me another phone. I received the new HP iPAQ 510 today. It still has the same issue with playing tones while I am on the phone. Is there a registry value or something that I am missing?
I haven’t done much within the registry of this phone. I have completely unlocked the phone using SDA Application Unlock and changed a couple policy values.
Begging for help,
Shelli

Man
This Happens To all The Phones that use windows mobile it even happend on my htc typhoon , n my cousinz htc feeler oxygen and htc gene and my ipaq 514 the song or melody carries on til it ends you could try editing the sound and making it like 10sec s0 it Does n0t Play That l0ng as for hearing the sounds in the phone call try puting it on loadspeaker and taking it out see if dat helps

Thank you for your help
Thank you for your reply and confirmation on the text message issue. Also, I turned on the loudspeaker while on a call. I sent a message and took it off and sent one as well. We could still hear the tone. You mentioned that you have or had a 514. Does this issue I'm describing when on a call sound familiar to you? I may have HP send me a 514 (if there are less issues) or maybe I'll look at getting an HTC Touch Dual or a S730. Of course I'll have to research them more.

IV never n0tiCEd
Well Iv never Recieved a text message during a call so i dont knw rather get a touch dual it beta da HP

Calls going straight to voice mail without ringing

I just started using the phone (with original ROM) in Rogers/Fido network in Toronto, and I have been getting on and off calls going straight to voice mail without the phone ever ringing (no missed call notification by the phone).
Anyone else having the problem? Is it related to the phone going to deep sleep state or polling frequency? Any tweaks or registry editing which would reduce the chance of that?
This is a serious problem for me, as I need reliability. I don't mind giving up some battery performance to correct it.
I may trying updating the GSM Radio. Will it make any difference? As I understand, updating GSM Radio only should not erase all the programs like updating OS ROM does, am I correct? I would back up before doing so.

Sorry to state the obvious, but did you accidentally set your phone to forward all calls to voicemail in setting?

sonus said:
Sorry to state the obvious, but did you accidentally set your phone to forward all calls to voicemail in setting?
Click to expand...
Click to collapse
No. And this does not happen all the time. If I make a call from the phone, then it can start to receive calls without any problem. It just happens at random. And when it happens, repeated calls will all go straight to voice mail.
And I have disabled the no answer forwarding, so it should keep ringing until the caller hangs up.

hey -
first, I'd like to say these forums are awesome! thanks for the great info.
But i am having the 'straight-to-voice mail' problem with my TC too. It doesn't happen every time, but every once and a while i get a voice mail indicator, but the phone never rang. My girlfriend actually called me 3 times in a row, 2 of which went right to mail, the third one rang. odd. So if anyone has any ideas, i would appreciate it!
Edit: I am also on Fido in Toronto. I have been looking around, and there is the suggestion that perhaps this is a problem with the 'Who Called' or 'Name display' features of voicemail, which doesnt work well with some phones. Now i am not sure if this is it - but i upgraded my VM at the same time I got the TC. Another suggestion has been that the Radio Rom doesnt work well with some netorks. Can anyone confirm/deny this? Any other ideas?

hmm - anything new on this?

For me, my workaround solution is to disable 3G - network settings changed to "GSM" instead of "Auto". Now, the calls have been very reliable with no straight to voice mail problem.
So it looks like there are some incompatibility issues with my 1.58.21.23 Radio ROM and Rogers/Fido network/3G. But I don't know where to look for a better radio ROM (other than loading everything for trial and errors).
And which radio ROM is compatible with Polaris? Only those made for Polaris or the same class of phones? It is rumored that Rogers would release Kaiser very soon, so I presume that Kaiser's Radio ROM (not OS obviously) should be compatible?

aww...i really hope it's not 3G - i guess i might as well cancel that data plan Anyway, I've disabled it, so we shall see if it remedies the problem.
Edit: for those of you who are having the same problem and want to disable 3G but still want to be able to use 3G data every once and a while, I have installed Schap's Advanced Configuration too (which is awesome, btw, and can be found by searching the forums). It has a handy feature that permits you to add 3G on/off to the comm. manager, which makes switching between GSM and 3G really easy. Just thought I'd share.

Just grabbed this thread out and update it here:
Seems the problem does not depend mandatory on using 3G or GPRS
and also not depending on the Radio version. I have noticed missed
calls with enabled 3G and with GPRS only. And I have noticed them
with Radio 1.58.23.21 and with 1.64.08.21 on bepe WM6.1 0.64 GER.
I also have a friend who confirmed he noticed missed calls on stock
WM6.0 GER from O2 germany with stock Radio 1.58.23.21. Its annoying!!
I had the same problems with my old Hermes (TyTN 1) with all ROMs
and all Radio versions also. It's a pity to seem the problem persist on
the Polaris I mean, hey, the TC is some kind of phone, isn't it?
And the main task for a phone is being able to receive a call if radio
reception is OK. Never had a standalone phone, which suffered such
problems...
Olioaglio

Hi everyone, I have been having the exact same problem on my Cruise (and no, my phone is not set to forward to voice mail). It's very odd since it seems to happen randomly. I found it resolves temporarily if i make a call then hang up.
Can anyone follow-up if switching to "GSM" instead of "Auto" resolves the issue. This has become a serious problem for me and would appreciate any help. Thanks!
UPDATE: after several days of testing, i am happy to say that i have not had any problems since swithching to GSM

Mine is not doing the same in Vancouver.bc Fido.
I've tried multiple radio roms and am gradually working my way down the list from newest to oldest. so far no difference.
Any other ideas?
sorry to resurrect an old threat.

Help with brother's Fuze (Missed calls, Can't send/recieve calls)

Both my brother and I bought Fuze's last week and he has recently been having trouble with his.
Unfortunately I live on the opposite coast so I can't troubleshoot his phone using the hands on approach and instead will try asking here
The Problem:
After working splendidly for the past week and a half, my brother has noticed within the last two days that he cannot send or receive calls regularly. When he is able to receive a call or make an outgoing connection his call quality is significantly distorted and garbled, often ending in a dropped call. Also when people place a call to him it is often the case that the phone doesn't even ring or show up in the call logs and he is only made aware of the call if someone leaves a voicemail.
I insist to him that this is not the phones fault and instead a service problem with the fault belonging all to ATT. I remember having the same problems with my 8525.
He is adamant to the fact that something must be wrong with his Fuze / Touch Pro. He says that when he pops his sim card into his old krazr (for which the Fuze is replacing) all the problems disappear. He also insists that he has full bars and 3g service at his location.
Background:
Via mymobiler and remote desktop, I added YouTube and Live Search back to the internet tab. I added a few cities to the Weather tab using the WeatherDatabaseEditor from andreas.falke and also reverted his phone to the original Black Touch Pro theme (found here) using Diamond TF3D Config 0.6.7.
I also removed the forcecell connection registry entry to allow him to tether his phone.
I believe none of these tweaks would have caused his current problems and still believe the blame mostly falls on ATT's service.
Any advice, help, or comments into this matter would be greatly appreciated!

You could have him try flashing to a different radio just to test. They don't hard reset the device, and as long as you use another TP radio you don't need to be security unlocked.
If that doesn't work, flash back to the original radio and I would bring it in for service.

allenh said:
Both my brother and I bought Fuze's last week and he has recently been having trouble with his.
Unfortunately I live on the opposite coast so I can't troubleshoot his phone using the hands on approach and instead will try asking here
The Problem:
After working splendidly for the past week and a half, my brother has noticed within the last two days that he cannot send or receive calls regularly. When he is able to receive a call or make an outgoing connection his call quality is significantly distorted and garbled, often ending in a dropped call. Also when people place a call to him it is often the case that the phone doesn't even ring or show up in the call logs and he is only made aware of the call if someone leaves a voicemail.
I insist to him that this is not the phones fault and instead a service problem with the fault belonging all to ATT. I remember having the same problems with my 8525.
He is adamant to the fact that something must be wrong with his Fuze / Touch Pro. He says that when he pops his sim card into his old krazr (for which the Fuze is replacing) all the problems disappear. He also insists that he has full bars and 3g service at his location.
Background:
Via mymobiler and remote desktop, I added YouTube and Live Search back to the internet tab. I added a few cities to the Weather tab using the WeatherDatabaseEditor from andreas.falke and also reverted his phone to the original Black Touch Pro theme (found here) using Diamond TF3D Config 0.6.7.
I also removed the forcecell connection registry entry to allow him to tether his phone.
I believe none of these tweaks would have caused his current problems and still believe the blame mostly falls on ATT's service.
Any advice, help, or comments into this matter would be greatly appreciated!
Click to expand...
Click to collapse
I suggest he reverts back to the original theme because whenever I change my theme I cannot make calls or receive calls but when I go back to the original theme calls work perfectly. Please let us know your result.

Fuze doesn't receive calls

I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?

I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.

8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
Click to expand...
Click to collapse
Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.

I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.

Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.

Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.

Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?

Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.

You may have a problem with your phone number. I'd try changing it.

Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.

same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!

I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.

Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.

Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.

The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.

it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom