If this is not an appropriate place to make a complaint about a carrier, I apologize and understand if this post is locked, moved, or removed.
I have a Tilt 2 which recently and suddenly began not sending or receiving on its USB port. The phone would charge, but no data would move. In fact, neither the computers nor the phone itself even made notice that a device had been connected. I also noticed the battery discharging abnormally fast. So fast that even with the phone off, the next day, it would not power on. I called AT&T to get the phone replaced as it's less than a year old.
I was put through the ringer, as expected on a first call. I was then forwarded to business tech support where I was met with a seemingly slightly more intelligent person, who obviously had no experience actually using a Windows Mobile device, but had no issue reading from a guided instruction on using a WM6.1 device, for a phone using a WM6.5.
This person then contacted HTC and put me in touch with them, where I got the most intelligent person I'd spoken to all that day (an I work in a call center myself). After software removal and resinstallation as well as option swapping, I was told to take the phone to a store to see if it was both my laptop running Device Center and my desktop running ActiveSync in conjunction with the 4 cables I used, including the stock one, were at fault... I was told if they were, that the phone needed replacement.
Fine.
The next day, I discover the aforementioned battery drain to the point of no power on. I take it to the store, where they are unable to test it as it won't stay on (due to complete discharge), and am instructed to call AT&T's warranty line. I spent the next 12 minutes on the phone with the warranty rep, who, through my description of the problem, decides the best thing to do is to REPLACE THE BATTERY... I asked the rep something to the tune of 'So, are you saying that a failed battery would cause the data port not to work, when the phone is receiving power through the same cable as the data would be going through?'
To which I am replied something like 'Well, sometimes...' at which point I pulled the phone away from my head to avoid screaming at this person. I do not like being treated like an idiot. I have been using WM devices since 2003, and HTC's since 2007. It would be obvious to anyone on these forums that what this phone is doing is a hardware failure. It's been reported multiple times in the Rhodium forum that this is occurring to all forms of the Rhodium.
Anyway, the rep confirmed my information and told me to expect this battery in 2 days. Upon checking the email confirmation, it's an extended battery. Adhesive bandages for broken necks.... Once I got home, I called again and laid out my contempt for this process and negation of the word of the manufacturer. This person connected me to the warranty line and I was greeted by someone who could actually comprehended the problem and did not attempt to point fingers after accusation had been made.
I will be receiving a replacement soon. But I must say, the 2.5 hours spent talking to the collective uninformed reps at AT&T makes me think twice before buying a new device ever again. On the other hand, the singularly knowledgeable rep at HTC was a pleasant surprise. In my line of work (appliances), the relative show of knowledge and comprehension skills far exceeds anything I've encounted in the whole of the company I work for.
Bravo, HTC. Shame on you, AT&T.
Er... could this all have been avoided if you had contacted HTC in the first place? Because that's what your post sounds like. (Just curious!) Or did your warranty only apply though AT&T?
The warranty was through AT&T, per the HTC rep. If there's a manufacturer's warranty as well, I would have much rather went with them.
As a side note to the fiasco, the replacement battery made it to me. I called and was told to keep it.
Here's the best part:
It's an extended battery. The downside? No replacement back cover, so it won't fit in the case... Way to go, AT&T...
Your story is one of the reasons I found myself moving to Big Red last year. My TP2 (RHOD500) has not seen any of the issues mentioned here.
If you want to read about my "adventure" in AT&T-land, check out this thread from my Tilt days.
Related
My mother called me today to tell me her ATT Fuze (running completely stock rom and radio) commited touchscreen suicide. I acted up since the day she got it but it started freaking out badly this afternoon.
Symptoms:
> The phone would call random people in the middle of the night, usually whoever was the last called person during the day it will mysteriously redial at some insane hour of the morning leading to confused call-backs from people going "are you ok? you called but didn't say anything...."
> The phone didn't ring when someone called - people would call her house and say they just left a message on her phone because she didn't answer despite it was sitting there with full bars, never rang, and showed no new voicemail alert until several hours later.
> The Start menu would be stuck in the open position leaving her unable to navigate anywhere on the screen and when that occurred the navi-button would not respond to any directional movement - only clicks to the center.
> The contacts list and calendar randomly opened whenever they felt like it whether or not she touched them or was even near the phone (I've witnessed this happen when no one was within arms reach of the phone and it was just sitting on the kitchen table.
Her device was never dropped, abused, or handled harshly in any way. She took it to her local AT&T store who dismantled it (removed battery, sim, and memory chip) and blew it out with canned air before putting it back together only to have it do the same behaviors all over again with no improvement.
The guy at the counter said "we'll have your replacement tomorrow ma'am" - and that was BEFORE he called into AT&T Warranty Support to get the RMA setup. The Warranty Support person told her that AT&T would send her a brand new replacement unit (not a refurbished unit) via overnight FedEx at their expense, they are giving her 14 business days to get the data/programs/etc... off her current phone and into the new phone and then AT&T will cover FedEx overnight return shipping for the defective handset. They aren't charging her a penny.
Something tells me that some department at AT&T really wants to get their hands on her phone. Maybe there is something they know that they aren't telling us? We're thinking either they pushed some kind of OTA update that failed or they know something is wrong with some of these units that they haven't admitted to the public? I've never heard of them waving all of the replacement fees and providing a brand spanking new device instead of a refurb.... Something smells fishy about their level of urgency for this....
She's bringing her current phone and her laptop to me this coming Saturday so I can sync it one last time, try to install MyMobiler so I can remotely interact with it without futzing with the touch screen, and maybe get most of her stuff off it and into the new one so she can ship it back. I'm going to try and get a complete rom dump too to compare with mine and see if there is anything different between the two. I'll post an update as soon as her and I go over it.
yeah, they treat everyone that way. Unless it comes in a brand new box, then it's a refurb. So don't feel great haha. I'm on my 3rd refurb because ATT is a tool and won't send me a working refurb.
They swore to her that her replacement would be brand new, never opened, still sealed in the box. I'll see if their terminology definition is the same as mine when she brings it over to my place on Saturday for the great data-swap. I'll be sure to post detailed updates. Maybe somehow her problem could answer someone elses issues... we can only hope.
Thats strange man..if my phone started doing that I'd start thinking it was possessed..throw some holy water on it and pray it doesn't short out lol. This is one experience I've had with AT&T over a phone replacement...mind you this wasn't a TP but the process is in no doubt similar.
AT&T (Cingular then) told me over and over again once that a replacement RAZR would be brand spanking new. I ended up getting a refurbished phone twice, both of them weren't working correctly and I sent them both back until I received a brand new phone.
After receiving the refurbished phones and I called them back complaining, they said they "couldn't guarantee" a brand new phone...it was "whatever they had to send off" that they would send off to me. *cough BS cough* But the third time was a charm, working brand new phone. This may not be your case though.
AT&T has always paid for overnight phones with me and paid for return shipping on bad phones. I guess its just their policy or I'm just lucky lol.
I was up at the AT&T store today to discuss some overcharges on my bill and during the conversation I mentioned my gps not working. The guy at the store acknowledged it was a problem but was under the impression that JH7 fixes it...which it doesn't. Long story short, I've been offered a replacement handset at the store level, brand new in the box, not a refurb.
So the question is, do I take him up on it? My gps is like most everyone elses and not all that useful and occasionally there's a phantom press of the search button. Those are the only problems I've had.
So, what's the likelihood that a new-in-box captivate will have the same GPS problem? Anything else I need to consider as I decide?
CoreyC said:
I was up at the AT&T store today to discuss some overcharges on my bill and during the conversation I mentioned my gps not working. The guy at the store acknowledged it was a problem but was under the impression that JH7 fixes it...which it doesn't. Long story short, I've been offered a replacement handset at the store level, brand new in the box, not a refurb.
So the question is, do I take him up on it? My gps is like most everyone elses and not all that useful and occasionally there's a phantom press of the search button. Those are the only problems I've had.
So, what's the likelihood that a new-in-box captivate will have the same GPS problem? Anything else I need to consider as I decide?
Click to expand...
Click to collapse
I'd keep the GPS issue rather than risking the random shut offs. Just my opinion though, especially since I am about to return my second captivate due to random shut downs.
Just wanted to followup on this. I did swap out my captivate for a new one at my local AT&T store. I even got the manager to put in writing that if I continued to have problems that I could switch to a different model.
The new captivate handset did the random poweroff trick three times the day after I brought it home. In an attempt to fix it I drained the battery and let it charge back up over night and haven't had a problem since.
GPS is also MUCH better than what it was on my original handset but still not perfect as it 'teleported' me from one road to another a few times using Navigation. I do however get a quick lock using only satellites and GPSStatus shows while driving that I was locked on to between 5 and 10 satellites with the norm being 8. With my original I'd lose a lock on all satellites once I started moving, so while not perfect, this is definitely better than my original.
Thanks for your input.
Man this GPS really frustrates me. I used to have your quality GPS and now it is broken. Thinking of flashing to stock and trying to.exchange it
Sent from my SAMSUNG-SGH-I897 using XDA App
I was under the impression that if you exchange a phone through ATT they will send it to the Samsung service center, and there they threaten that if they find nothing wrong with it they will charge you $600.
This has always intimidated me since I only paid $60 and I don't want like not being in control of something (like whether or not they will charge me).
Is it really this easy to exchange for a broken GPS?
fatttire said:
I was under the impression that if you exchange a phone through ATT they will send it to the Samsung service center, and there they threaten that if they find nothing wrong with it they will charge you $600.
This has always intimidated me since I only paid $60 and I don't want like not being in control of something (like whether or not they will charge me).
Is it really this easy to exchange for a broken GPS?
Click to expand...
Click to collapse
The only time you risk being billed for a new phone at full price is if you send it back with problems, and there was physical damage or you're rooted and messed with things or running a custom rom. Now it's not guarenteed that they will bill you but i'd imagine that the likelihood increases.
As far as returning phones past the 30 day window it usually isn't a problem if you speak calmly to a manager. Explain that you have tried all of the fixes that Samsung has offered, nothing has worked, and you believe you were sold a defective product with which you are unhappy.
fatttire said:
Is it really this easy to exchange for a broken GPS?
Click to expand...
Click to collapse
It was for me...but I think that was largely because both the rep I talked with and the manager were aware of the GPS problems. I tried doing the exchange while the rep I had been working with was at lunch and got fed the "exchanges can only be done within the first 30 days of purchase" line by another rep. I came back later in the day and talked to my original rep who brought over the manager and it was smooth sailing after that. If you can believe it, the manager even apologized for the problems I had with the phone.
Worst case, have the manager at your local store browse this forum or do a little googling and he'll quickly see how widespread this problem is. And be sure you have the stock JH7 loaded up; that was the one check that the rep did when we started talking about an exchange.
looks like I spoke too soon - 3 random shutdowns today. Now to decide if I want to try a 3rd Captivate or jump ship and go with the HTC Surround. And here I thought I was done with all my research for a year or two.
fatttire said:
I was under the impression that if you exchange a phone through ATT they will send it to the Samsung service center, and there they threaten that if they find nothing wrong with it they will charge you $600.
This has always intimidated me since I only paid $60 and I don't want like not being in control of something (like whether or not they will charge me).
Is it really this easy to exchange for a broken GPS?
Click to expand...
Click to collapse
As mentioned before it is easy to swap for gps issues and the $600 is only if you did something bad. If you rooted the phone you can restore to stock using 1-click odin and master clear, it passed scrutiny on my case (disclaimer: can't guarantee it would for you).
Sent from mobile xda
Captivate running Axura
I'm glued to this thread like a good tv series ahemm. I've had the exact same issue(s), namely the random search pop-up. It drove me crazy for quite some time, I could even shake the phone without touching any buttons and the search dialog would present itself (sometimes other apps popped-up). I eventually read up on roms and now run perception b8. I ran cognition previously, but experienced 2 deal breakers issues (bluetooth and radio problems). As for the search dialog, it no longer occurs. While on cognition I did experience two random shutdowns, and I thought the battery ran down in a hurry, just a beep and short vibrate and it was deadso. If you stay with the cap, read up on perception stat.
tsachi said:
As mentioned before it is easy to swap for gps issues and the $600 is only if you did something bad. If you rooted the phone you can restore to stock using 1-click odin and master clear, it passed scrutiny on my case (disclaimer: can't guarantee it would for you).
Sent from mobile xda
Captivate running Axura
Click to expand...
Click to collapse
THanks, this helps. It's good to know a) whether they let you swap for gps issues and b) whether they check really hard or flash to stock odin lets you do it.
i appreciate your feedback.
i had a bad case with best buy where i returned a broken item and they claimed it was fine... it was broken... but they said it worked okay... had to pay a fee to get it back.. now i'm kinda paranoid about returning items for "subjective" issues (i.e. not a hard brick)
Quick update to the saga....on my 3rd captivate, worst one yet. Seems to poweroff if i set it down for more than 30 minutes. I've had it 3 days and i lost count of the poweroffs around 14 or 15.
Learned they will only exchange at the store 3 times, so i was advised to call customer care and/or samsung to have a fresh from the factory handset (see the poweroff press release thread) sent to me. Thought being that if the brand new one still had problems they could still put me into a Surround at the store.
Getting frustrated, starting to look for ways to migrate my text messages to WP7.
Other bit of info, guy at the store doesn't expect any new models until Spring at the earliest.
Sent from my SAMSUNG-SGH-I897 using XDA App
So long story short I lost my phone a week ago, one with terrible gps I should add, I didn't get the standard 5 dollar a month insurance from the death star, the guy at the wireless place offered me some other option where you pay a hundred up front but the deductible was only fifty so I did it thank god.
The insurance was through protect cell. So i filed a claim and they two dayed me phone feddy ex new sim card all. So i activated the phone and what do you know it has constant, i mean extremely constant random shutdown, like every 20 minutes while the battery was over 50 percent. So i the insurance company back and what do you the had the cap on back order so instead of being able to over night me a phone I had to deal with random shutdowns for a few days.
So the new phone finally arrived today and so far no random shutdowns and I did a gps test today and it worked extremely better than ever before. Hopefully this continues. Because I did hear fresh phones are more apt to have a functionable gps.
So to everyone with some sort of issue I suggest using those one year manufacturers warranties until you get a completely functionable phone. I do understand that is a big hassle for most of us and we shouldn't have to do all that to get a working phone but imo its better then having a phone that is lacking in some of its functionability.
Now more testing on custom rom and I am all set, praying gps maintains cuz it's a dealbreaker for me
I got my replacement phone last week (random shutdowns). The replacement had 4 shutdowns in less than 24 hours, the phone I was replacing had 4 shutdowns in 2 months. Called and *****ed that the replacement was within the same IMEI range as the affected phones. They overnighted another phone without waiting for the first or second phone to be returned. Third phone is working fine so far. GPS on Andromeda 1.2 is awesome.
Yea my phone also falls into the random shutdown range sadly, but hey so did my first one and I hadnt had any problems with it. Curious do you have insurance through att or did you get your replacement through warranty?
Fortunately, I live within 25 miles of a AT&T Tech Center - right next to an AT&T Sales Store - and they always have the Cap in stock. I'm on my 4th one, due to hardware issues - all at 0 cost under warranty. They were nice enough to show me that the new phone would boot to recovery, lol.
Happily running Serendipity 5.12, and patiently awaiting Gingerbread.
Thanks to all the devs and members at xda forums for your tireless enthusiasm!
No insurance, all replaced under warranty.
well its day two and I'm now running andromeda, gps is decent but not spectacular. Scheming on an inspire now
Sent from my SGH-I897 using XDA Premium App
Held out since Dec 2010...replacement on the way
There are quite a few threads about the Captivate Shutdown issue, and actually there are a few with some good observations on how to potentially correct it, but ultimately it needs to be replaced
So, what have I tried:
1) Captivate Keep Alive: Works, but battery drain...and non solution.
2) Load Monitor: Works, not a huge battery drain...still, does not fix the underlying issue.
3) Contrary to what many have said, a custom rom/custom kernel does not fix the issue.
4) It does appear some have had success with cleaning battery terminals, and a few have stated Samsung replaced the battery terminals and it fixed the issue.
I called At&t today, 03/08/2011, they asked me for the IMEI code and what color the water damage indicators where (pink or white?). No water damage here, so white please.
They are doing an exchange by mail, since I do not live close to a repair center...I have 14-days to ship the original back. It was quick and to the point. The replacement is a "refurbished device" direct from the manufacturer. Fingers crossed that I do not experience this again on the replacement as others have.
Hope this helps someone sitting on the fence on whether or not to ship theirs back. Remember to unroot, unlag, and otherwise un-fun your phone before shipping back
Enigma
I understand this is not the most appropriate place to post this, but I'm sure many of you have experienced the Samsung Repair Service Centre (I would post this in a Samsung sub-forum but I couldn't find one) and you will be able to give me some advice.
So, if you want the whole story of how my phone got broke, read this: http://forum.xda-developers.com/show...5#post28416155
In short, I completely broke my Samsung Galaxy Ace plus the day after I took it out of the box. It's seemingly 100% bricked (literally no sign of life, no lights no screen no sound, nothing).
I phoned Samsung up a couple days later (after nobody replied to my emails) and I organised it to be repaired.
It's been 11 days since I sent it back.
I phoned on the 7th day to ask if it had even got there because there were no updates on my samsung product repair status page since the day I first phoned them up. I also asked if the address I was given was right (Just put on envelope "FREEPOST SAMAN REP", that was it) because it sounded invalid.
I gave them the IMEI and was told that it had reached them. I said thank you and goodbye.
Yesterday, my product repair status had finally updated to : Cancelled by ASC Non Defect (Working properly)
I rang up again.
I was on the phone for 10 minutes with this guy and he told me that they had no record of my phone arriving. He handed me on to his supervisor who I spoke to for a further 20 minutes.
She confirmed that it had not reached them yet or it had been improperly logged or it was lost in the mail.
I sent her a copy of my proof of postage through email in case it was the latter, so they could "organize something for me if it comes to the worst case scenario"
Knowing their reply rate to my emails, I doubt they'll even see it.
So, I sent off my broken phone to them like they told me to, and now they've lost it... or the address they gave me was indeed wrong like I originally expected, however it has not been sent to the return address after 10 days. I doubt the Post Office is at any fault here.
I understand how at the beginning of this mess I was at fault. I made my phone faulty through my own carelessness...
However, since then I feel like there's been an awful lot more Samsung carelessness. And it sounds like if they don't find my phone they won't even replace it, otherwise the woman over the phone wouldn't have been so ambiguous. The way she said it I expected nothing more than book voucher in return for all my trouble and their incompetence.
It's very troubling to think that my £166 may have only bought me just 1 day of pleasure and many weeks of distress.
Anyway, I'm hoping I can make the best out of a bad situation.
I have very little respect for these types of companies, and I have no problem in wrangling out a few pounds from them when they have wronged me. If this doesn't get resolved soon, I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Me and my Dad have been able to get similar compensations for bad service through a letter and a phone call before.
Maybe I can do something similar here.
Does anybody have any helpful advice?
i don't see a delete option. i want to delete my previous thread. i select edit / delete but it only allows me to edit. when i delete everything that i said and then save it says my message is too short. please delete
I recently bricked my S3, I thought all was lost as it was my fault. I fond mobile tech videos, sent it to them back within 5 days of them getting it, updates as to status from them. I am very happy with their service.
PSA: *This will be crossposted in xda HTC One X and HTC One X+ forums, I hope cross posting is allowed, haven't seen it mentioned in rules.*
Hi all,
Quick disclaimer: I've been lurking parts of xda now and again for a couple years now, have flashed a couple of phones and tablets now and again for mainly practical reasons, recently getting more interested in it as a ""fun" interest or "hobby".
SO: I am very aware that this is my first post, the rules, search function, etc. ..
BUT: After extensively searching both google and specifically xda to help me resolve this issue *myself*, I decided to create an account and post. I'm sorry if this Q should have been put in the newbie thread, my assessment was that it probably has no place there.
ALSO PLZ NOTE: What was meant to be a succinct summary and question somehow turned into a condensed but complete rundown of events, so here is a...
TL;DR:
- Replaced HTC One X+ display/digitizer unit myself, ran fine for 5 weeks.
- Then: flashed twrp 2.7x or 2.8, not sure anymore, before installing Android HD Revolution 33.1 by mike1986, and following the official instructions, which ran great for about week until my phone spontaneously BRICKED THE F*CK OUT COMPLETELY.
(yes, true brick, paperweight, robot-corpse, whatever)
=> Question: IS "RETROACTIVE/RETROGRADE BRICKING POSSIBLE/A "THING"??
If so, what could I have done wrong? (POSSIBLY something to do with a bootimage of firmware that I was sure I had the up to date version of... dunno though).
=========================================================================
About 6 weeks ago:
- Cracked the display of my HTC One X+ badly by dropping it onto concrete-type floor at a rave/party
=> Decided to try and replace it myself, researched for a good while (talking several days here, 90s/00s kids),
=> Decided to replace the display/digitizer unit myself to save money and gain knowledge.
Repair process was challenging and nearly as nerve wracking as playing the WSOP (not kidding, have played it three times), had an issue immediately after putting it back together where it suddenly wouldn't charge AT ALL anymore (NO LED), and overheated, and had unusually fast battery drain of its remaining charge (which never ran out completely before resolving that issue, since I kept turning it off whenever possible).
=> Took it apart and put it together again XX times until realizing the power switch flex cable kept slipping out of its two (jawbone?) connectors during putting it back together (I was doing something wrong with the flex positioning).
=> This resolved the issue.
=> Felt like a hero and that I win at life (since this phone has a rep as being hard to meddle with, and this was my first time even opening, let alone taking apart a smartphone).
=> Continued joyful phone shenanigans for over one month.
=> THEN: Decided to root it, mainly because there was a particular app I wanted that required root ("Quick reply for Whatsapp/Pushbullet", for the curious).
My previous, very limited rooting/flashing experiences =
- Google Nexus One (CWM/Cyanogen) a few times, years ago
- Galaxy Tab 10.1 (CWM/Cyanogen 10.1 ages ago, TWRP/Omnirom Kitkat 4.4.4 recently) a couple times.
So, did my research (or so I thought..?) for this particular custom ROM, decided to go for Android Revolution HD for HTC One X/+ 33.1 by mike 1986 (because it looked fckin awesome, and it was, while it ran) and loved the sh*t out of my "new" phone for about a week. Especially the vastly improved battery life seemed almost surreal, a big deal for a fixed-battery phone.
Then, ONE FATFUL EVENING in a bar, I remember looking at my phone and seeing 35% left, (days before it would've been an amazing 70-80% on an avg. day), which may not be relevant as it was my birthday, so had been using it a lot that day => may be a moot point
- Next time I looked at the phone ( < 1 hour without active use for sure) it was dead.
"Hmmmm," thought slightly drunk me. Whatever, charge it later, weird sh*t happens.
- Got home later, charged it over night after booting it with usb cord attached (mains).
Seemed normal, I even set an alarm.
=> Alarm never rang because it was in a powered-off state again come morning, despite all-night charging.
=> It booted to HTC logo. Seconds later, it turned off again. Held down power again, all I saw was the soft touch buttons flashing red a few times. After this it unexpectedly became (or was secretly crowned):
!! COMPLETE AND UTTER FCKNG KING BRICK OF BRICK COUNTRY AND ATTACHED TERRITORIES !!
No power on with or without volume up/down held for whatever amount of time;
No charging, no heating up when "charging";
No LED in any colour or flashing frequency, ever;
No response after hours and days of charging on different USB cables on PC/wall socket;
PCs and laptops don't register a sign of anything when it penetrates their port parts, etc etc...
...
.Even that semi-mystical bright-light-exposure-while-charging "light sensor manipulation" thing (which apparently worked for a lo of people with similar issues) did nothing for the cause.
Promotion: *Paperweight status successfully acquired.* Yay.
=====================================================
Now, obviously my first thought was that the power flex that gave me trouble during display replacement probably slipped again., somehow (I had taped it down solidly I thought).
=> SO I opened it once again, flex position seemed ok, but I wasn't sure of its functionality as it did look kind of battered from the somewhat unprofessional repair I had conducted on it (which I openly admit to, though I really did try my absolute best).
- Spontaneously took mainboard/battery combo to a local independent phone/accessory shop after being told they'd take a look for free
(I was in there was in there buying a microsim adapter so I could use my ancient Nexus One, since my GF has my old S2 now, which she kindly offered back, but its hers now, so nah. Great phone though.)
=>Shop's advice echoed my thoughts: Flex cable may be screwed, I may have damaged it by bending in the wrong direction/too often, and that damage somehow didn't manifest until much later. I didn't mention the recent rooting + flashing as I deemed it irrelevant at the time.
Their secondary thoughts: Battery or mini-usb port fukt, (which would require soldering, which they don't even offer).
=> SO, feeling confirmed in my layman's assessment, I cheaply got a pristine new replacement flex on ebay, double checked all videos/tutorials, implemented the damn thing with considerably more skill/experience and even higher anticipation. What happened next was shocking:
Absolutely nothing, obv.
=> Did an additional epic f*ckton of internet/forum research, found similar problems and some resolutions, but no real answers, probably because my main problem translates to a kind of hybrid question.
So here I am now am with my core question:
Is it possible to FULLY brick an HTC/any smartphone but not become aware of this until one week later, when the device dies OVER ONE WEEK of reliable and amazing performance?
(and if yes, what aspect/stage of the flashing process is this likely related to?)
If the answer is NO, it must be a hardware fault with probability rank (I think)
:
1.) Battery dead for whatever reason
2.) Mini USB OR mainboard/integral component (equal rank as not sure), possibly caused by incompetent repair, but why or how would this express itself over a month later??
3.) Other, which I'm not aware of.
While researching new ROMS for the N1, I realized that I may have messed up on the "bootimg part" of the flashing process of the Revolution ROM, a part I found v. confusing in the instructions, even after rereading them many, many times. It was about the most recent firmware, which I was pretty sure I had anyway, since it was unrooted before and I do remember installing some firmware updates over the air.
I still did my best to follow the instructions though.
=> Maybe this has something to do with it, i.e. the hardware can't accept a charge because the software allowed it to become too uncharged (a fairly paradox concept to me, but apparently it can happen. Guess it's like a BIOS-type thing).
Thank you for anyone who read this far!
As it stands, I refuse to give up hope so soon after experiencing that rush of having fixed it myself.
Any specific or general help, tips, hints, pointers, replacement phones (One M8 or S5 plz., Iphones will go straight on ebay) would and will be greatly appreciated!!
The obvious choice is to get a new battery and see what happens, but I'm not sure if I wanna sink any more money into this phone, only to later find out the mainboard is at fault (not worth the money replacing), AKA "get a new phone without a contract", which would more than suck for me financially atm (Im ignoring my N1 here, which I love, but don't wanna be stuck with, esp. as it has the standard-issue broken power button (which I actually had repaired once under warranty, back in the ol' days of yore some prefer to refer to as 2009.
So guys: What's my move, if there is one, besides going to a local/online service centre (I live in Germany btw.) and probably paying unproportionate cash money to even have it looked at?
Cheers, thanks, merci, danke
PS: Just saw the polling function, so I attached one just for the hell of it, to see what happens (never used one before).
If you feel both qualified AND so inclined as to pass judgement on this here serious business, please indicate what you think may be the cause of my issue.
*BUMP 1*
Come on guys, I know it's a wall of text, but can't someone at least answer the TL;DR?
=> Is is possible to flash a custom rom which then (possibly because of improper installation) causes the phone to brick about a week later?
Simple question surely!