Problem: Outlook Mobile needs sooo much time for e-mails/imap - General Questions and Answers

Hello Community,
maybe you can help me. I have a HTC Touch Pro 2, and i like it, but since years i have the same problem with all windows mobile devices:
when i want syncing my e-mails (Via imap) and with outlook mobile it takes sooo much time until i get the e-mails. i had 1500 e-mails so i deleted 1000. now i have just 540 e-mails and it still needs almost the same long time.
is this problem known? is there any fix available, a registry tweak or something like that to fix this awful problem?
i would be very pleased if you could help me
ps: i dont want to use other e-mail programs because they are never as good implemented as the original from microsoft...
greetings from germany
andi

Does nobody has a answer for me? i think there are more windows mobile people in the world experiencing this problem.
greets

Why do you sync all the 540 e-mails from outlook ? Make "Ordner" and sync allways the newest. Is your rom orig. ?

First, I think this belongs in the Q&A forum(?)
Second, I agree it is slow, but only during the initial sync after creating the email account in the phone. If you want to avoid this delay, just use PIMBackup to restore your emails to the account on the phone directly. Other suggestions would be to:
1. Reduce the number of emails synced to the phone, i.e. select the last 30 days, etc.
2. Reduce the size of the emails by syncing only parts of the message, not the entire message.
3. Reduce the max size of attachements or don''t sync them.
4. Sync emails as regular text, not html. (But I don't know if this really improves speed...)
This also depends a lot on your bandwidth so check your signal strength, and compare sync speeds between WiFi, 3G, ActiveSync passthru, etc. I did have some problems with authentication on previous 6.1 ROMS where poutlook kept re-trying to login to the account and would stall forever, but haven't seen this in the latest builds.

This is no way is DEV. so please don't post it here.
Moved to Q&A.
Please read rules, and post in the correct forums.

Related

Email notification for e-mail in inbox and subfolders

I'm posting this here since it's more of a general WM5 question...
I'm very happy with the new ROM for my HTC Wizard, and Push Email especially.
However, in Microsofts infinite wisdom I am not alerted when new e-mail arrives in subfolder to the main Inbox (however, I am alerted when I get new email in the main inbox). I'm not very surprised since Outlook 2000/XP/2003 works the same way, but it is very annoying having unread e-mail I don't know about.
Is there a program or a ToDay-plugin or a registry setting or anything that enable alerts for new e-mail in subfolders?
*bump*
I would very much like to have this feature as well. I receive emails when servers go down, and I have an Outlook rule setup to send the email to a subfolder under my Inbox. I do not receive any notifications when I get emails in those subfolders. Did anybody ever figure out a way to get this working? I have a Cingular 8125 (HTC Wizard).
I am sorry to bring up this old thread but I have the exact same question I seach around and didn't find anything. I also seach HF and seem like no one know if notificiation for sub folder is possible.
Can someone verifiy if getting email notification for sub folders is possible? I have a 8125 running wwm6 rom.
bump up to the top - looking for the same feature.
I am looking for this same feature. I am using emoze to sync my inbox and a few subfolders. I am using a AT&T Tilt (HTC kaiser) with WM 6.
So there is still no solution to this ?
It is a "feature" of Outlook.
Desktop and Mobile versions do not notify the system that subfolders have received a message. Desktop 2003 used to do this, and then it was removed.
I don't have a workaround for the Mobile version. On the Desktop, I use search folders instead of subfolders. It sucks, but it works.
The reason subfolders don't notify, is that most subfolders are used for non-important messages (i.e. spam, or system notifications). I get over 200 emails an hour about servers being up/down. So, I get a lot of notices. However, using subfolders, I never saw anything!!!
Yes I understand the rationale behind the 'feature'. But I have important mail in the subfolders. Unfortunately at this time there seems to be nothing we can do.
I was hoping a registry entry which would let us add a subfolder path or something like that.
Voice Command Will Tell You (sometimes)
I think there must be an event that can be trapped if someone (more capable than I) can cobble together a few lines of code.
I have MS Voice Command with the JetWare bluetooth addon. On my 8125 running WM5, I would get the read-out-loud notifications for mail delivered to subfolders. I've recently upgraded to a Tilt with WM6 and this bug/feature doesn't repeat.
I think this is a feature that many "power users" would appreciate... at least as an option.
Have a look at SPB Diary. This can show your emails on the today screen...including subfolders that you choose.
Did anyone ever find a better solution to this?
I saw people asking the same question here: http://discussion.wmexperts.com/showthread.php?p=1409571
and here:
http://discussion.treocentral.com/showthread.php?t=160584
and here:
http://www.everythingq.com/forum/moto-q-9m/email-notification-15135.html
and here:
http://blogs.msdn.com/jasonlan/archive/2006/05/23/605303.aspx
I'm sure there's loads of other places where this has been suggested. It just seems like an obvious feature to me, especially if you are promoting WM6 as a business tool.
Rob
Too many notifications...
On a related note, this question:
My Hermes (AT&T 8525, WM5) alerts me when new mail arrives... that's no problem. However, If I don't stop and read it then, the next time it syncs it notifies me again about the same mail. Is there any way to set this up so that it will only sound a notification when something *NEW* comes in?
Thanx,
Woe

activesync support code : 1

My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!

mail : not enough competitors !!

Hi everybody.
I juste want to say that I'm not able to find a mail client for my HTC.
There is almoust no competitors on this market :
Built-in app : no backup. each hard reset = reconfigure every account
FlexMail : too slow
Profimail : not that easy to configure
QMail : Old
and that's alll.
Does someone here can tell me if there is somewhere a valuable mail client for windows mobile ?
Thank you
Hmmm .... how did you manage to miss www.mail2web.com? With these you can use the built-in Outlook and it works a treat.
They are not free but they are cheap and its a full Exchange client (if you wish it to be). I use them through my own domain and think they are excellent. My sent mails even get sent out as *@stuza.com.
And as I access them through my own domain (*.stuza.com) i can even get to its web front end through many restricted corporate firewalls!
Thank you.
I'm afraid not to have completly undersood you ...
I know Mail2web, I used to use it as a web client when I couldn't use Pocket Outlook in my phone (because no pop or imap data plan).
Now, I can use my multiple imap account in whatever mail client (built in pocket outlook, flexmail, etc.).
But I often Hard reset or flash my rom, and the Poicket outlook doesn't allow a simple settings export : each time, I have to configure my 5 accounts and its tedious.
The other ones allow a setting export, but they are tedious to USE.
so, I wonder why there is not other mail client : I think the market is here ; isn't it?
ps : sorry for my english, I'm french ;-)
Pocket Outlook is built into ALL WinMob devices afaik.
Click -
Start menu
- Messaging
then inside messaging click
- Setup E-Mail
now enter your details and WinMob should auto-detect all the Mail2Web settings for you
If you need to re-enter all your details every time you reboot then it sounds like you have a more serious issue that someone else might be able to help you with?
- I have, say, 5 imap accounts : 3 gmail, 2 other provider mail.
Well
- I know, and use, Pocket Outlook. and for the momentt, I think it's the most intuitive mail client.
BUT : when I do a Hard Reset, my 5 accounts are no more here, an that's normal : I have done a Hard Reset.
In FlexMail, for exemple, I can easilly recall my settings because there is a backup solution. I just have to reinstall FlexMail, end recover all my 5 accounts without a tedious stylus manual configuration for each.
In the buit-in Pocket Outlook, Ihave to re-configure each account manually. That's why I'd prefer to use a third party app, or find a way to backup my mail account.
I dont see the interest of use mail2web as I can access my mails without ... Bt perhaps I miss someting ?
Tnah you for your help.
robisme said:
...
BUT : when I do a Hard Reset, my 5 accounts are no more here, an that's normal : I have done a Hard Reset.
...
Click to expand...
Click to collapse
Thats the real problem here. If this didn't happen I suspect you would be happy with Outlook. It might be better to start a new thread or change the tittle of this one to "Reboot wipes mail settings" and hopefully someone can help you fix this?
Reboot wipes mail settings
Yes that's the real problem.
At the same time, my comment about the lack of competition in this area remains.
Why QMAIL3 (last release May 13 2009) is old ?
i was just thinking about this same thing the other day.... there are replacements for just about every aspect of the phone... explorer, browser, multimedia, contact management, but mail is the least touched... i was thinking i would prefer a more finger friendly version would be nice... something along the lines of icontact for email
i have multiple accounts too and its a pain setting up after each new ROM
Can somebody just send an email to MS to request them to add the 'export settings' feature on poutlook. I think it's the best solution say that in the future release of WM65 this become a 'build-in' function. And, seems much easier for them to do it, I just remember eversince the earliest 'outlook express', MS has this feature built-in their desktop mail client.
I'm just afraid of my English not good enough to express this in a convincible way to those guys in MS.
Update: I just have sent the link of this page to MS Outlook Mobile Team, Hope they can pay some attention to this 'customer feedback'.

50 email limit - Windows Live Hotmail

Hey all,
I have a HTC Touch phone through Bell and have my hotmail account setup on it to receive emails from my account. The problem I am having is that it will only allow me to see the latest 50 emails.
Does anyone know how to change this value? Is there a registry hack/setting/etc that can be changed?
I saw one "solution", which was setting up your account through outlook instead, but then there isn't push, and that's why I use it.
Any help is GREATLY appreciated!
There is no solution to this as far as i am aware. I am using a different client to push hotmail to my trinity and had the same issue. All i could see was the top 50 messages in my inbox, as newer ones were deleted then older ones would synch across. Checking with them it was confirmed that the 50 message limit was imposed by Microsoft.
help
i am Sooooooo frustrated.
i thought i finally found the answer to my problems in windows live.
My wm6.1 phone is SOOOOOO unreliable when i need it to download/send emails.
I set up a hotmail account and configured windows live on my phone only to find out that i can only SEE MY LATEST 50 EMAILS!!!
WHY WOULD THEY DO THIS?!?!?!?!?
They create a solution to smtp/imap/pop3 problems in windows live and then they make it unusable for ANYONE!
What other solutions are available?
I will never purchase another windows mobile phone again. Apparently this has been a problem for a long time and they have yet to address it...
ugh
bakkaU said:
i am Sooooooo frustrated.
i thought i finally found the answer to my problems in windows live.
My wm6.1 phone is SOOOOOO unreliable when i need it to download/send emails.
I set up a hotmail account and configured windows live on my phone only to find out that i can only SEE MY LATEST 50 EMAILS!!!
WHY WOULD THEY DO THIS?!?!?!?!?
They create a solution to smtp/imap/pop3 problems in windows live and then they make it unusable for ANYONE!
What other solutions are available?
I will never purchase another windows mobile phone again. Apparently this has been a problem for a long time and they have yet to address it...
ugh
Click to expand...
Click to collapse
This isn't a windows mobile problem but a MS Live problem.

Why is Pocket Outlook E-Mail so slow? Any Hacks?

Hey XDA Community,
i already had 3 windows mobile phones. now i have the htc touch pro 2. there is always the same problem, in every windows mobile version i had:
i synchronize my e-mail account via pocket outlook (imap) and it tooks a lot of minutes until i get the e-mails. i have 1200 e-mails synchronized. if i use another e-mail program like profimail it just tooks about 15 seconds to receive them.
it hangs especially long when "receiving headlines" is displayed at the bottom. i am german so i translated the sentence to "Receiving headlines". dont know if it is the correct translation but maybe you know what i wanna say.
do you have some advice or hack or something different to solve this problem?
it would be very great!
this is so endless slowly.....
greetings
andi

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