Is it possible to break the 2 year contract with TMO due to moving out of the country? Does anyone have any suggestions? Been a good TMO customer for 6 years. I know I can just call them up and ask, but want to know if anyone's hit any snags doing this before and how it panned out.
Thanks!
just call them and tell them you are leaving the country and offer to send them a copy of the ticket, they usually will waive any fees.
AthenaLod said:
just call them and tell them you are leaving the country and offer to send them a copy of the ticket, they usually will waive any fees.
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Have you done this yourself, or know someone that has? I have a plane ticket to come back to the States 6 months later, but then I'm going right back and it will be permanantly.
I just called TMobile myself (took all of 3 minutes to get the information) and told them I was calling for a friend and that I did NOT have an account with them. You need to call them and let them know what is going on. She said depending on where you are in your contract it could be as simple as turning off the service without a cost to you. WORST case, you pay a term fee. Termination fee is based on how far along you are in your contract.
3 minutes on the phone...............my life is over
I can't find this now for some reason ... but FWIW I called my VZ corporate store today and they had "no information" on price yet ... yet BB knows it's $250, why is this?
I'm assuming it's going to be 249 @ vzw as well as BB? Or do you think VZ is going to hit us w/299 and expect us to do a 50 rebate?
I'm going to get the TBolt and if I end up not liking it I'll just sell it after the DInc 2 comes out I'm scared to get a larger phone, I love the size of my Eris .... and we all know SIZE MATTERS
heehee
$250 from Verizon on a 2 year contract, confirmed by V today in a tweet...
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
snerfu said:
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
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Verizon retail employees can waive alot of things and give additional discounts. Just say that you really want this phone, but the price is too much. They would want you to be a loyal customer and have you pay $20 less than just walk out.
snerfu said:
This is not the same question as the poster, but it kind of falls under the topic. I was going to order by calling verizon and having them send me the phone(can't get a certain monthly discount on wirefly(so the customer service person tells me)) and they offered to waive the activation fee. But I found a midnight launch here locally and was wondering if those employee's have the ability to waive the activation fee as well? I would try and entice them with buying the same amount in accessories of course.
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I wish you the best w/the waiving of the fee .... I recently added a line and they charged the $35, it took a call and then a request to talk to a supervisor .... and many minutes on hold before she came back and told me that, as a one time courtesy they would waive it. They also wanted me to "be sure to understand" that going forward all extra lines would have a fee.
I had to laugh when I hung up 'cuz the CS rep assured me in the first place that I would NOT be able to get the fee waived, even after I asked to speak to a supervisor ... moohoowahhahahahaha, I win! And the fact that she was all *****y about it and I got it waived made it even sweeter!
yay me. From what I understand the store people will tell you they don't have the authority to waive it .... let us know what you find out.
ITGuy11 said:
$250 from Verizon on a 2 year contract, confirmed by V today in a tweet...
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Thank you!
I just ordered from Wirefly.com for 199.99, no rebate required. If you don't mind waiting for FedEx that's the lowest price around right now.
Sent from my Droid using XDA App
Verizon is 249.99 plus a 25$ activation fee at their stores. Just checked at store
Just found it on AmazonWireless
Phone 1: HTC ThunderBolt 4G Android Phone (Verizon Wireless)$ 749.99List Price: Remove $ 179.99Price:
In Stock. Usually ships in 24 hours
http://wireless.amazon.com/HTC-ThunderBolt-Android-Verizon-Wireless/dp/B004M5HB6U/ref=sh_br_ph_1
wirefly is still cheaper. 199-25 for the fatwallet cashback. 175 total
plus using the coupon code you get a free 4gb card
I am eligable for an early upgrade but I think it will only work through Verizons website. Wirefly said I am not eligable and Amazon keeps reporting a problem with my info.
This sucks.
An interesting note: I called verizon to ask why i couldn't upgrade though a third party website and they said I just can't. I asked what their price will be and the lady said she didn't know the price but she sees that there will $100 rebate on it.
AT&T Premier Account and 3rd Party Retailers (RadioShack). Activation waive possible?
I preordered the HTC One X Sunday morning from Radio Shack (regretted it once I heard Amazon had it for the same price, tax free). Anyhow, a few days later I found out I qualify for an AT&T Premier Account as a student.
My question is, can Radio Shack (or any 3rd party retailer) waive my activation fee like AT&T does since I'm a qualified Premier account? I'd rather not pay those $36 for locking myself in a 2-year contract.
Just call at&t when it shows up on your bill and ask them if they can waive it for you
I'm not sure how much truth there is in this, mostly because I just don't trust the dude at Radio Shack, however, I, too, pre ordered from Radio Shack before the Amazon announcement, and I have a premier account, and what I was told by the manager at Radio Shack was that they don't "charge" the activation fee. AT&T does. If you owe an activation fee, it is assessed by the carrier, and charged by the carrier after the sale of the handset. I don't believe this, mostly because everyone at Radio Shack has told me something that doesn't make sense, illustrating their lack of knowledge about the inner workings of the cellphone industry. I'm hoping that at the time of activation the information shown in the AT&T system will be that I don't owe the fee, and one will not be charged, but there is no way to know until it happens. Might possibly ask AT&T directly what their protocol is for activation through 3rd parties is, maybe they can put a note on the account to waive the fee. Not really sure.
Sorry if this isn't that helpful.
Sent from my Xoom using XDA
qaxx said:
I'm not sure how much truth there is in this, mostly because I just don't trust the dude at Radio Shack, however, I, too, pre ordered from Radio Shack before the Amazon announcement, and I have a premier account, and what I was told by the manager at Radio Shack was that they don't "charge" the activation fee. AT&T does. If you owe an activation fee, it is assessed by the carrier, and charged by the carrier after the sale of the handset. I don't believe this, mostly because everyone at Radio Shack has told me something that doesn't make sense, illustrating their lack of knowledge about the inner workings of the cellphone industry. I'm hoping that at the time of activation the information shown in the AT&T system will be that I don't owe the fee, and one will not be charged, but there is no way to know until it happens. Might possibly ask AT&T directly what their protocol is for activation through 3rd parties is, maybe they can put a note on the account to waive the fee. Not really sure.
Sorry if this isn't that helpful.
Sent from my Xoom using XDA
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He was right, the activation fee is charged by the carrier, thats why I suggested calling your carrier when it shows up on your bill, because I just found out that not all premier members get activation fees waived, you basically have to call and see if your company or whomever has that included in the benefits, but being a loyal customer helps as well.
Hmm, I'm on Premier account and I never get activation fee wavied by AT&T. In fact, AT&T charges $36 fee for Premier account a year earlier than they did for regular consumer account.
foxbat121 said:
Hmm, I'm on Premier account and I never get activation fee wavied by AT&T. In fact, AT&T charges $36 fee for Premier account a year earlier than they did for regular consumer account.
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Same here..maybe I'm not asking nice enough
In fact, other than the service discount (I got 23% discount on everything), everything on Premier is more expensive than regular account. All the promotions like rebates and routine $100 off for new customers never apply to Premier accounts.
BTW, the activation fee is charged to your account, not paid at point of sale. So unless they give you $36 credit for your account, you will be automatically charged $36 by AT&T on your first bill.
MWilt said:
Same here..maybe I'm not asking nice enough
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I too have a premier account.
All you have to do is call in to ATT and tell them you were never made aware that there would be an 'Upgrade Activation Fee' and they waive it 90% of the time.
I literally just did this yesterday and they waived the $36 fee.
The convo went something like this:
Me: Hi I noticed that there was a $36 fee on my account. I wasn't aware that I would be charged for upgrading me phone!
ATT Rep: The sales person didn't tell you about the fee?
Me: No, I wasn't aware of this at all.
ATT Rep: We aren't supposed to waive the fees anymore since we started to charge everyone but I'll waive it just this once.
[email protected] said:
I too have a premier account.
All you have to do is call in to ATT and tell them you were never made aware that there would be an 'Upgrade Activation Fee' and they waive it 90% of the time.
I literally just did this yesterday and they waived the $36 fee.
The convo went something like this:
Me: Hi I noticed that there was a $36 fee on my account. I wasn't aware that I would be charged for upgrading me phone!
ATT Rep: The sales person didn't tell you about the fee?
Me: No, I wasn't aware of this at all.
ATT Rep: We aren't supposed to waive the fees anymore since we started to charge everyone but I'll waive it just this once.
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This is just about right.
I've NEVER paid an activation fee or upgrade fee since I had my first contract phone in 05/06.
I bought the HOX from a physical AT&T store and did not get charged the upgrade fee. 2 years ago I bought from Amazon and also did not get charged the fee. 4 years ago was from walmart and didn't pay it then either. So unless they've changed anything you shouldn't have to pay it even from 3rd parties. Not all premier accounts are the same though...I get 30% off service and other stuff which is my biggest reason for not jumping carriers in 8 years.
bamofosob said:
I bought the HOX from a physical AT&T store and did not get charged the upgrade fee. 2 years ago I bought from Amazon and also did not get charged the fee. 4 years ago was from walmart and didn't pay it then either. So unless they've changed anything you shouldn't have to pay it even from 3rd parties. Not all premier accounts are the same though...I get 30% off service and other stuff which is my biggest reason for not jumping carriers in 8 years.
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30%...damn! I only get 10%
I just checked w/ my school and I realize that I can get 18% off. However, I already preordered. Is there anyway I can apply for the premier discounts retroactively or do I have to cancel my pre-order and go do it in the store personally?
lilhyper said:
I just checked w/ my school and I realize that I can get 18% off. However, I already preordered. Is there anyway I can apply for the premier discounts retroactively or do I have to cancel my pre-order and go do it in the store personally?
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I believe discounts are only on the cell plans not the phones. at least that's how mine works
Sent from my SGH-I897 using XDA
i got $25 credit on the phone when i preordered lol..
Totally depends what organization you are working for or assoicated with. My plan is 20% off plans, no activation fees either.. 40 bucks for 5 gb data/tether!
You can call premiere and ask them to add it to your order or att if your wondering..
[email protected] said:
I believe discounts are only on the cell plans not the phones. at least that's how mine works
Sent from my SGH-I897 using XDA
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I know that. My question is that since my current phone is NOT on the corporate plan, and it seems that to transition to start the corporate plan requires a fresh 2 year contract, it appears I will have to start a new premier account contract at the same time I get a phone.
At Amazon I can only upgrade my phone w/o the ability to modify my AT&T plan. However, once I upgrade my phone, I will be on a new 2 year contract and thus not be eligible to switch to a Premier Account for the next 2 years?
Is that true? I am thinking about cancelling my pre-order from Amazon Wireless and just going to an AT&T corporate store.
I was planning on going into the AT&T store, since I have a Premier account, so I could get the activation waived. However, I guess after reading this I might just get the activation fee waived afterwards.
My only question now is that with a Premier account, will I have any problems doing an upgrade with Amazon? I talked to Amazon customer support about two years ago (when I last upgrade my phone) and they said that Premier accounts could not upgrade through them. Is this true? Anyone have any experience with this? Because I sure would like to pay $150 with no tax rather than $199 plus tax at the AT&T store.
I also am premier account but on top of 24% off plans I also get 30% off accessories and 40% off msrp of any phone and activation fees waived I guess there are differences in premier accounts
Sent from my dying atrix
shadowscreation said:
I also am premier account but on top of 24% off plans I also get 30% off accessories and 40% off msrp of any phone and activation fees waived I guess there are differences in premier accounts
Sent from my dying atrix
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Dying Atrix? My Atrix is smooth as butter and is just an all around amazing phone. If only we can get full ICS support that'd be even better.
lilhyper said:
Dying Atrix? My Atrix is smooth as butter and is just an all around amazing phone. If only we can get full ICS support that'd be even better.
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Check out one of my recent posts and you will see why it's dying
Sent from my dying atrix
Thanks for all the inputs. So, to confirm:
Radio Shack should NOT charge me an activation fee when I go in and buy my HTC One X. The Activation fee is incurred in the monthly bill. Is this correct?
If that's the case, I feel like I have a chance at getting it waived via AT&T. I know Radio Shack would fight this to the death, so I hope they don't have anything to do with this fee.
BTW incase anyone is going to upgrade to the one x, if your account is in good standing and you have been a customer for long enough (5 years personally) they WILL waive the $36 activation fee
I bought the one x from the at&t corp store. I used the upgrade from a different line which uses a basic phone.
I called att and they canceled the data plan for that phone.
I asked for the activation fee for my upgrade to be waived and customer service guy said he will check to see if my account is in good standing and if I am eligible. He said I was.
He couldn't do it until I get my bill because the fee hasn't been applied to my bill yet but a note in my account for the waiver of the fee was posted by him.
He told me that on my next bill if the charge is there to call and it will be waived
Did you call customer service? Email them? And I'm assuming you do this AFTER you have activated the phone?
S8B said:
Did you call customer service? Email them? And I'm assuming you do this AFTER you have activated the phone?
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+1, and does it matter if you purchased it from a 3rd party like radioshack or amazon?
also the reason I bought the phone from att and not rs or amazon for $50 is because they would charge me their bs savings fee if I canceled my data plan and used the phone with a different line
Guys just call customer service after you upgrade, doesn't matter from where. I told them that $200 for a phone plus a monthly bill was too much money, and the activation fee was just going overboard. She did it without thinking twice.
I ll give it a try and will call CS
Is this possible with TMO? I seem to be running into a brick wall where I am required to sign up for a plan. I currently have the economical $30 monthly prepaid plan. Thanks!
Get and plan wait one minute and tell agent you want to cancel plan and don't know where you placed your device.
Nextstep said:
Get and plan wait one minute and tell agent you want to cancel plan and don't know where you placed your device.
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I'd like to cancel my plan, and I think I will because the service blows. But with the app lock, I can't unlock it for 40 days. I even called and told them I was going out of the country, but they sent me an email denying my unlock.
Here's my question: The original purchase of the phone came with a $50 charge for the plan. Then I just paid $57 for the first month. If I cancel now, will that original $50 I paid and the $57 get me the 2 months of service that I need in order for the unlock?
EDIT: I just called again. I didn't pay $50 for the first month, so they say. Also, I have to wait out the "buyers remorse" 14 days before they will submit the phone for unlock under the "international traveling" exception.
Also on 30 a month prepaid Walmart plan here. I was told I would need to buy in store this Friday
Hey fellas...I have the answer you seek because I just paid full price for mine also on the $30 plan
I started a new line of service, paid the $50 no credit check payment, paid for the phone full price. Otherwise you can't buy the phone outright (yet) So once I know my promotional gifts have been accepted and sent to me I'll cancel this line and get my $50 back via a prepaid card.