No signal after dropperd phone; GPS, WIFI, Bluetooth OK - Touch Pro, Fuze General

Hi everyone! Accidentaly I dropped my phone yesterday. I use EnergyRom June 1st CookieTab edition without major issues before that. Radio version is 1.11.25.01. I´m not 100% sure, but I realized that after that incident (from about 1/2 mt) I see only the "No signal" icon, and I can´t make or answer calls. My GPS, WIFI and Blutooth work without problems (all radio related). I flashed 2 radios and make hard reset with no success. I live in Chile (Touch Pro GSM buyed in New York 2 years ago), so the "support center" options is a dificult choice (no authorized HTC center that I know here). Is there anyone with a similar problem / solution??? Please help.
Best regards from Chile

Hopefully its something simple related to the sim holder & ribbon connectors.
You could have a look yourself if your a little technical (tech instruction manual in wiki) or take it to a good phone repair specialist for a basic inspection of sim card board & ribbon connectors.

Ok. I will try that. Do you think that I must see SIM card connections too? I was planning to see the "antenna" part

Yes antenna & also check sim board/connections.
My wife dropped her old Sony Ericsson and that was simply antenna plug dsconnected.
Good luck !

I sent my Touch Pro to an "authorized support center" here in Santiago. I will have an answer in 5 days. If they can fix my phone I will post what the fault was here. Thank you very much!

Related

asus p550 / vodafone v1520 - problem with solution

hey all,
just solved a very annoying problem with my vodafone v1520 - so I thought I'd share the sollution with you since more people may come across it
the phone was working well within vodafone, now it was supposed to work with era gsm network in poland. the phone kept braking up connection to the network (no service message) when in gsm mode, worked well in 3g. the problem turned out to be with the sim card - this model doesn't work well with new era simcards with small connector area. it works flawlessly with the large connector area on the sim card. technical support had no clue how to solve it - I just did a few tests with other people's sim cards - all of them having the large connector area.
picture below show two sim cards - the upper one being not properly recognized by the device, the lower one working very well without any glitches.
hope this helps someone with such a problem )
http://rapidshare.com/files/168025218/karty_sim.jpg
if you find it helpful please post a message, thanks

HTC Touch Dual (NIKI+NEON) & Fuze problems w/ ATT EP-5632 Bluetooth cordless phone

HTC Touch Dual (NIKI+NEON) & Fuze problems w/ ATT EP-5632 Bluetooth cordless phone
Hey all,
After searching in google & the XDA built in search for days I'm throwing in the towel & asking for help here. For some reason both my Touch Dual's (NIKI100 & NEON300) have a weird bluetooth 'drop' problem with my AT&T cordless phone which acts like a headset.
I've had an AT&T EP-5632 cordless phone system that links to a cell phone via Bluetooth for about a year & 1/2 now & it has served me well in my home office allowing me to keep my cell plugged in and gives me the ability to use any of my 4 cordless phones to talk on the cell and/or my vonage line. It has had its issues (such as sometimes the Bluetooth link breaks & I have to either turn off & back on Bluetooth on my cell, reboot my cell or power cycle the base) but that happened pretty rarely & wasn't a huge deal. My original phone I used with it was the AT&T 2125 (HTC Tornado) with WM5 & with it I rarely had any problems. After about a year I upgraded to an HTC S710 VOX that came with WM6 and although it fought me hard to do the original link and had the above 'vanishing cell' problem more often than the 2125 overall it was stable enough for me to use it daily making & receiving numerous calls. A few weeks ago I got a Touch Dual (NIKI100) with WM6 thinking I'd prefer a touch screen over full QWERTY to find it lacked the 850 GSM band & 850/1900 3G band AT&T uses but alas it was a new toy so I played with it anyway since we have some 1900 towers around. It too fought to link mostly because the keyboard was defaulting to characters not #'s so I was entering spaces not 0's for the password. lol Once linked I was happily using it with my EP-5632 cordless system via Bluetooth for a few days. One day I was on a cell call & another cell call came in. I was in the middle of a conversation so I let it go to voicemail. BIG mistake! As soon as the ringing stopped I was not able to hear the person I was talking to nor were they able to hear me even though my cordless still showed me as if I was connected (call timer running & not on home screen) & the cell screen showed me connected with call timer running so I quickly picked up the cell phone & they were there! We could talk fine so I hit the OFF button on my cordless to find it hung up my cell call! (So the ATT cordless was still connected via Bluetooth & controlling the cell but the voice portion was no longer being routed to my cordless but rather only on the cell) I quickly dialed the person back with the cordless to find we could not hear each other! I hung up & dialed directly with the cell to find the same thing.. After we tried calling each other a few times unable to hear each other he sent me a text message saying "What happened I can't hear you, can you hear me?" I ended up having to power cycle my Touch Dual to be able to talk to anyone (even directly on the cell not over Bluetooth) & once I did I could use the cordless or my cell AS LONG AS no one called me & I let it go to voicemail. (Tell me that's not odd!) I had already ordered a Touch Dual US NEON300 which arrived that same day so I moved my SIM over & linked it to my ATT to find it does the exact same thing! My 1st thought is that it is either a Touch Dual problem or possibly a WM6.1 problem since my S710 worked & had 6.0 which wasn't as good as my WM5 2125 but worked well enough to use. But both Dual's are worthless with this phone system unfortunately!
I broke down & bought a Fuze thinking that was an AT&T phone (I know, still made by HTC) but I assumed it would be more likely to work figuring AT&T would surely test it with their own AT&T branded cordless phone system, right? WRONG! I found a very strange thing. Even though the Fuze has WM6.1 on it, it does not do the same thing the Dual's do! If a call comes in it doesn't 'disconnect' the audio. WOO! The problem is that if I end a call then try to make or receive a call too quickly after it does the same thing as the Duals where the AT&T cordless initiates or connects the call via the Fuze but I can't talk to them on the AT&T! I have to pick up the Fuze & talk on it.. But unlike the Dual's I don't have to reboot anything to get it working again. I just have to wait like 20 seconds after a call completes before making another call. Inconvenient I know but not nearly as nasty as the problem I was having with the Dual's.
I searched & searched & found various people with odd Bluetooth issues linking with cars that sounded similar and many said the problems started when they upgraded to WM6.1 (either upgraded their ROM or bought a new phone with WM6.1) but some said WM6.0 had issues too although WM6 worked for me. Many people blamed Microsoft's Bluetooth stack, others blamed HTC because it seemed it was only HTC made phones that did it.
So my question is can these problems be fixed?
Perhaps with a patch from Microsoft or HTC?
Maybe by installing a different Bluetooth stack?
Maybe there are Bluetooth registry settings that are different (remember 2125 with WM5 works fine, S710 with SM6 works OK, Touch Dual NIKI100 with WM6 does same freaky thing as Touch Dual NEON300 with WM6.1 where the Fuze with WM6.1 mostly works, at least better than either Dual which makes me think it is NOT the WM version)
Could it be the radio version?
Maybe there is a cooked ROM I might try on either Dual or the Fuze that might fix it?
Maybe the issue has to do with the 2125 & S710 both being smartphones vs the Dual's & Fuze being WM Professional touch screen devices?
Perhaps it is some hardware incompatibility like Bluetooth chipset on the phones?
Sorry so long but I wanted to be thorough in case any of the minor details could help figure out the issue. I realize the problem could very well be a crappy Bluetooth implementation in the EP-5632 but from what I found I am not the only one with odd Bluetooth issues especially with HTC's running WM6.1 so even if someone else doesn't have these particular phones or the same ATT cordless system perhaps something useful to many others will come of this.
Thanks in advance for any input or possible solutions.
Bill
Quick follow up:
I did hard spl on my NIKI100 & flashed with "RUU Nike Radio 1.58.21.23S Modded" & "Tom_Niki_Project_v2.1.3_WWE" ROM & it FIXED the Bluetooth problem with my AT&T EP-5632! That is good news & bad news. The good news is obvious, it is fixed! The bad news is however that I'm selling that phone because it doesn't support the 850 GSM band or AT&T 3G (850/1900 bands). Btw for anyone searching on upgrading their NIKI to add the missing 850 band, of all the radios & ROM's I tried no combination was able to add the 850 GSM band so I assume the hardware is not there as has been noted in various places but not absolute so I had to try. I never expected it to add ATT 3G but like my Touch Diamond (yup I bought one of those last week to see how it worked with my ATT cordless phone & it acts just like my Fuze & I tried a few ROM's) I had hoped it would at least add the GSM band to give me better coverage around here but it was a bust. Guess bad news to anyone else searching on the subject.
So my dilema now is how do I do fix my NEON300? I suspect it was the ROM not the radio that was the fix but I can't say for certain unless I try others & I already put it all back to stock to ship out to the buyer tomorrow. (I had tried "RUU Nike Radio 1.71.09.01K" too but the phone went wacko & I couldn't make calls for long enough to test & didn't try others with this particular rom)
I noticed on the Niki Project thread there are a few mentions of Bluetooth changes:
* Bluetooth FTP 1.2.33281.9 Diamond [NEW]
* Bluetooth 1.6.5.0 Diamond [NEW]
* Bluetooth patch included
* Best Bluetooth A2DP settings
* Bluetooth DUN support
I suspect one of those is the magic fix that I am hoping I can apply whatever that was to my NEON300.. I'm hoping someone involved with the Niki Project can shed some light on what those updates are or do but perhaps I need to ask in that thread instead.
I'm also interested to hear back from anyone else who is having Bluetooth issues with the Dual (such as integration with cars I read so much about) to see if this radio/rom combo solves their problems or not.
Thanks in advance,
Bill

Radio / No signal Problem

Hi guys,
My polaris randomly decided to stop recieving a signal the other day,
it still recieves GPRS data, but no GSM signal, no matter which network etc I select. (No Service Icon.)
First I tried different simcards etc in the phone but this didnt work, I then swapped over the board of the phone, thinking this must solve the problem but it hasnt.. (different Rom, Radio aswell)
Same as before the phone recieves a GPRS signal but no gsm signal. Just the exclamation mark next to the signal meter...
I also tried updating both the ROM and radio on the phone, and the board that I swapped in was from another polaris I had with a cracked screen that was working fine before...
( I used, outer casings from the suspected broken radio phone and the board from the cracked screen phone which had no reception problems.)
What could be the problem guys? Which parts of the phone affect the signal???
( The phone is actually an orbit 2, I have had it running for over a year now on the Mamine rom, and unlocked with Olipro and never had a problem, it also doesnt work with an O2 sim incase anyone suggested it was simlocked or something.)
Cheers,
Dan.
bump- please help guys!
were you moving around? could always be a carrier problem....
if gprs is working ok it's doubtful to be radio rom/hardware
Yeah, it is the same everywhere, just the noservice notification.
Other phones work fine, so def a prob with the phone...
Could O2 have locked the phone for some reason?? It was purchased via ebay, could it have been stolen or something? Would it have had 2 have an O2 signal for O2 to block the phone??
Cheers...
I have a same problem. Firstly, when i turn on my HTC TOUCH CRUISE. It says, no network, than after 5mins, it says, no sim card inserted. Can anyone help me what's the problem?
This problem seems to be popping up a bit around the forum...
Is it with O2 Orbit 2's only?? Could O2 have sent something out blocking some of the handsets via the imei or something?
Is there a solution??
Cheers guys,
biscuitboy said:
This problem seems to be popping up a bit around the forum...
Is it with O2 Orbit 2's only?? Could O2 have sent something out blocking some of the handsets via the imei or something?
Is there a solution??
Cheers guys,
Click to expand...
Click to collapse
I also have strange problems. My Cruise dropped on the floor on a skiing trip last March, and since than it has strange network problems.
It mostly says 'No service', but sometimes (randamly) it says something like 'Searching...', 'Denied,Searching...'
I'm not sure if I translated this correctly, I have a Dutch version of the standard 6.1 ROM. I hard reset, re-flashed to original firmware RUU_Polaris_HTC_NLD_3.13.404.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
Since this afternoon it is not connecting at all. No reception at all.
My provider is the Dutch one Vodafone (it shoud say '3G Vodafone NL'). Funny is that the those items are unchecked in the network selection (phone --> network --> select networks), but that seems to be the case with other users as well.
Does anyone has a clue?
Greetings,
Murwin.
Same Problem
My Polaris randomly goes offline and gives the ! mark next to the signal meter. I have tried changing Radio ROM and it makes not difference. I think the problem is with the SIM Card reader. I put some sponge tape over the top of the SIM Card reader so it puts even downward pressure on it and the problem is almost fixed. It still randomly goes offline, but only once a day now. If anyone has had any better luck, please post the solution here.
Thanks

Touch Pro 2 poor bluetooth and wifi reception

Hello
I have a German T-Mobile branded Touch Pro 2 which has been flashed to the WWE rom (1.86.401.0 build 67102), radio 4.49.25.17, protocol 61.44tc.25.32U.
I seem to be suffering from lousy bluetooth and wifi reception and was wondering if anyone else has had any problems,
For the bluetooth, it will struggle to work with a headset that is more than 3-5 feet away. For the wifi, it will struggle if it is more than 4-5m from the access point (with line of sight).
This is really really poor and I'm wondering if my unit is defective or whether they are all like this?
If it's a problem just with my one, does anyone know what the problem could be? I've seen a disassembly guide, which shows that the antenna module is at the top of the device and is relatively easily removed/replaced. Could it be a bad connection to the wifi/bluetooth antenna? The GSM/3G coverage is fine.
Any help appreciated.
Thanks,
Andrew
I have the same situation with my phone.
Mine is a US unlocked Touch Pro2 flashed with the WWE rom (2.07.401.1 build 80303), radio 4.49.25.88, protocol 61.44tc.25.33U.
Any suggestion?
I broke the screen on my old phone recently and bought a new Touch Pro 2. The new one is fine in terms of reception, so I imagine the first one (and possibly your one) are faulty. If you have the opportunity to return yours and swap it, I'd do so.
I'm going to take the old one apart to replace the screen. If I find out what's wrong with the reception along the way I'll let you know. I suspect the aerial is not properly seated/connected on the contacts on the motherboard.
Andrew
I have tried to troubleshoot my issue thinkin it could be my Altec headset. I paired it with my buddies phone "HTC Epic" and has clear connection for over 80 ft. Not the headset. I can't tell what it could be.
I have an EVO running Calkulin's EViO 2 ROM v1.2
Maybe its not that but not sure if its the Kernal or what.
My Wifi connections rock.

[Q] High GSM/WCDMA antenna attenuation

Hi
I recently did a rebuild on my one s to replace the vibrate motor/ribbon cable & also inadvertently resolved my touch buttons not working
Since then unless the phone is in a very strong signal area (we have a femto cell in the office which it connects to fine) it gets nothing at all - my sim works without issue in other phones so that's not it
I understand that the GSM antenna is in the lower section of the phone, I've checked all the gold contacts and the wire running down from the mainboard to this daughterboard, disassembled and rebuilt etc but the issue persists.
My question is, is it worth going through the radios and flashing to see if thats it - or could it be the replacement part was faulty?
Any advice or things to try would be appreciated
Cheers

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