Randomly unable to receive calls - General Questions and Answers

A few weeks ago I got a HTC Desire on Virgin Mobile (I believe they use T-Mobile's network) in the UK.
I'm having a bit of a problem with it, though. At seemingly random points, if somebody tries to phone me, it will go straight to my voice mail. If I then try to phone them back it will work. And usually, if they try to phone me back after that it will work too.
At first I thought it might be a problem with my phone being on standby, as that's when it seems to happen the most. But I have received calls when it's on standby and I've also had a few calls go straight to voicemail when the phone isn't on standby too.
Does anyone have any ideas why this might be? I've tried looking through the phone settings for anything obvious that could be causing this problem but I can't see anything.

same thing here

Related

[Q] Stopped receiving texts... WTF?

So Around 12pm (MST) I stopped receiving texts and found it weird people were asking why I hadn't responded and I thought it was a root or other tool that messed something up.
After trying to do a restart and taking out the battery I finally did a factory reset and got texts from WAY before I rooted my Captivate and everything was stock.
Has anyone run into this problem? And does anyone know if there's a way to reset the communication data (like in the iPhone)?
I've had this problem multiple times. I get MMS messages, and I can send texts, but not receive. Both with my current Captivate and my last one. I called AT&T when I had the old one and they had to reset the routing tables. Well after like 16 hours nothing happened (they said it could take up to 24) so I went and got my Captivate replaced. Put my SIM in, bam. 51 new text messages. It happened last night to me too. Called again, but this time it fixed itself. So give them a call, see what they can do..
It has only happened to me once and that was when I had just gotten the phone. I was told by an at&t rep to take out the sim card for like a minute...I did that and it hasn't happened since. I'm rooted now and no issues, so it's not caused by rooting.
Sent from my Samsung Captivate!!!
This happned to me too but all I had to do is reboot the phone then I was able to send and recieve again.
I noticed at work we sometimes get complete outages in service (we have an AT&T repeater on our roof at HP since we're out in the middle of nowhere and only get Edge) and after leaving work and getting reception I didn't receive any texts.
I shut down the phone, took out the battery, and booted it back up and sure enough about 6 text messages came in. So powering down the phone and just starting it back up didn't do anything but removing the card seemed to do the trick.
I just don't get why it does that :-\

[Q] little help here....

weird problem, kind of a biggy, my phone wont receive calls. I've run through several pages of google search over this issue, no answer, though I came across a few people with similar issues. I figured xda would be my best bet, if you guys can't help me...
Everything else works great, web, email, sms, outgoing calls, everything but incoming. This is kind of a big deal, I sort of need my phone to be working. When I get an incoming call, the phone vibrates, rings once, then goes silent. There's nothing on the caller id, but I did note that the signal drops to zero when it rings, dropping the call. From the other end, you just get cut off, it doesn't direct you to voice mail even.
I am currently running paragon rc6 rom, but just swapped over from the phoenix 5.2 rom tonight, as I mistakenly thought the issue was with the rom, but considering that it has continued even after flashing a new rom, it would seem to be something else entirely.
I don't know what the issue is, I swapped sims with my wife's phone, worked just fine calling her phone with my sim, but my phone still wouldn't work with her sim in it.
I have had the battery in and out a half dozen times in the past 24 hours, so I don't think that's going to fix the issue......I don't know what else to try. Can't very well call Rogers since they'll just blame the issue on the fact that I was screwing around with my phone, and since it flashes back to a stock at&t confige, I can't very well flash it back and pretend I never did anything
appreciate your help, stressing me out a little, need my phone for work, and my wife will have my balls if I broke it

No Sim Card

My S3 has been giving me a no sim card issue. It happens when I try to text or make a call. I then have to wait approximately 30 seconds for it to reconnect then try to send the text or make the call again. This is very annoying. So annoying that I am thinking about taking the phone back into verizon and getting a different phone.
I have read others on the net that have had this issue as well. Are there different radios or is there something else I can do to resolve the issue? I like this phone but this 1 issue is ruining it enough to where I am thinking about trading it for a different model.
I got that after having the phone for about a month the first time last night when I received a call. It asked if I wanted to accept my friends call or send to voicemail. Then it started flipping out with no SIM card notification and screen turning off and refusing to stay on. Had to reboot to fix the issue. No idea what, but something went terribly wrong and definitely scared me. Network here gives all sorts of trouble on any 4G phone.

Pixel SMS/MMS issues

So my first pixel (32gb black) had microphone issues and had that replaced yesterday no problem. It was all working totally fine and like it should until after the ball drop last night when all of the sudden my phone would not send text messages anymore. So I went to bed thinking it was just tower overload from the new year celebration. Then I wake up this morning and my wife tells me she got 20 text messages from me all in duplicates. I think great, its all fixed. Then I realized throughout the day that while my messages were going out now I was not getting any back. We tested this and sure enough nothing is coming through.
So I chatted with a Google rep and after doing all the troubleshooting (Safe mode, cache clear, reboots, etc) we still had the same issue. At that point he says he talked to a specialist who says its a known issue affecting a small group of Pixel owners and they are working as quickly as possible to fix it.
Anyone else experiencing this? I haven't been able to find any other posts about it which seems really unusual.
I have the exact same problem as you! You're not alone...and yes this is very frustrating. I haven't seen much posted about this issue either. I also thought it was tower overload until my mother-in-law told me my mom was texting me and I wasn't getting any of the texts. Can you send texts? I can. What about phone calls? I can still make and receive those. I'm talking to google as we speak. See what happens.
Well I'm glad I am not alone. I can also still send messages and make and receive calls. Just no text messages coming in. They said it might be my sim card and they want me to talk to my carrier which is ATT. who is your carrier? Let me know what they say or if you get it resolved!
I've been having the same issue with AT&T. Also the same thing happened to me on NYE. I sent happy new year to a friend and he got it like 30 times. I then didnt get any txt's for the rest of the night. I then rebooted my pixel in the AM and I got flooded with txt's I didnt get the night before.
This has been an on going problem for me and AT&T because I get txt's in spurts. Nothing for a while then all of a sudden I get a chunk and then nothing again. It's also very random as I have not been about to duplicate it. I think it's just something with AT&T and the pixel.
mdecker79 said:
I've been having the same issue with AT&T. Also the same thing happened to me on NYE. I sent happy new year to a friend and he got it like 30 times. I then didnt get any txt's for the rest of the night. I then rebooted my pixel in the AM and I got flooded with txt's I didnt get the night before.
This has been an on going problem for me and AT&T because I get txt's in spurts. Nothing for a while then all of a sudden I get a chunk and then nothing again. It's also very random as I have not been about to duplicate it. I think it's just something with AT&T and the pixel.
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I had almost the same issue. I sent out some texts for the new year that night and they kept saying failed but people said they got them about 100 times. From there I turned it off and rebooted in the morning. Then it was exactly the opposite with them going through no problem but not coming back at all.
I had another Pixel prior to this and never had any issue after a month of use. My brother and SIL also have the same phone on my plan and live right up the road and have never had the issue. It seems unusual that its only affecting SOME phones and not all who have the same set of conditions.
I'm going to talk to my local AT&T store today and see if they will pop in a new SIM card for me and give that a shot.
I have similar SMS issues with my Pixel XL on ATT. In my case, I seem to have more issues sending or receiving SMS while connected to WIFI. Disconnect WIFI and they send/receive as they should. I've had ATT replace my SIM and check all necessary configs on their side and all looks good according to them. I can take that same SIM and put it in my Nexus 6P and all works as it should on WIFI or on carrier.
prestonpeterson said:
I have similar SMS issues with my Pixel XL on ATT. In my case, I seem to have more issues sending or receiving SMS while connected to WIFI. Disconnect WIFI and they send/receive as they should. I've had ATT replace my SIM and check all necessary configs on their side and all looks good according to them. I can take that same SIM and put it in my Nexus 6P and all works as it should on WIFI or on carrier.
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So I just tried turning off wifi and sending a few test texts. Still nothing for me coming back. I wish that would at least temporarily solve the issue so I could get on with my day to day life. It seems strange that others are having this issue but there isn't any chatter about it online. I thought more people would be posting about it but there is nothing.
ATT has an SMS test number you can send "test" to 151 and it will respond if all is working correctly. I have the same results with that test number as I do with any other contacts.
Okay so I got mine resolved. I went to the ATT store and they put in a new SIM card and reset network settings. They also reregistered the serial number of the phone to my number. After that all my messages came flooding in and I've been fine ever since. So many one of those three things fixed it though I had already reset my network setting before so I don't think that was it. Best of luck to the others out there!

Out of service area problem

Within the past 2 weeks my phone had been dropping calls or not being able to receive calls at all sometimes. Let me try to explain. Sometimes when I try to make a call my service will cut out and say "out of service area" and not but 5 seconds later it will show I have service again. I can send text messages surf the web anything but make phone calls. At&t doesn't believe that it's on their end. Whats going on??
You are not alone, I have similar problem. I went to Sumsang center in Bestbuy last weekend, the Sumsang guy there told me he loses DATA randomly too, he knew at least 3 people having the same issue since last OTA. And they are all AT&T users, all S8+ phone, the Samsung guy told me they already know this situation and investigating it, hopefully they will push another update soon.
For now, I reboot my phone every morning before I leave my house.
ericzhf said:
You are not alone, I have similar problem. I went to Sumsang center in Bestbuy last weekend, the Sumsang guy there told me he loses DATA randomly too, he knew at least 3 people having the same issue since last OTA. And they are all AT&T users, all S8+ phone, the Samsung guy told me they already know this situation and investigating it, hopefully they will push another update soon.
For now, I reboot my phone every morning before I leave my house.
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Click to collapse
It's very frustrating. I've talked to samsung on the phone and they told me I could send my phone in and have it tested but I feel like it won't do anything. And they would send me a refurbished phone back not a brand new one like the one I purchased. I drop connection all the time during calls, when I try to make calls it doesn't matter. The people at at&t are no help.
Add me to it. And to me it is an intermittent problem. It does not happen all the time. I am on Sprint, and I have the phone unlocked through Sprint since I paid it off. Not sure if unlock changed anything.
Anyone got the problem sorted out?
S8 plus out of service area
Hi.
I also have the same problem and this is not a software problem this is hardware problem you need to change the boot.
Theirs no other way
I had a similar issue. My phone showed I had network coverage but I kept missing calls. My provider sends a text message on missed call. I would call my number, phone would not show anything and i'd get a missed call sms.
I took it to the local samsung authorized service, they replaced the motherboard, the display and battery on warranty. Basically I have a new phone now and it works.

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