email account does not recognise wi-fi - General Questions and Answers

I have a HTC HD2 unit and after setting up my email details it fails to recognise that I am connected via wi-fi at home and work. when ever I try to send/receive it tells me that there is no service. This problem has only started after updating the ROM to 1.72.841.0 (this is the Telstra version as I am in Australia). Telstra have an agreement with HTC to have a number of default settings installed which direct you to use their pay for services. I have been able to bypass most of these.
I have asked my phone service provider to block data services so that my only connection to the internet is via wi-fi at home and work.
I have tried to go to the settings/advanced and set the network to My ISP but still have no result.
I am able to send and receive emails on my work email account as I have installed the certificate required.
Can anyone give me some idea as to how to fix this problem?
I have found a way to resolve my issue

Related

Proxy settings Touch Pro Vodafone branded

Hello,
I have the following issue.
I have an hosted exchange email account,this works with or with proxy server settings for Vodafone Live.No problem!
I have Gmail account(IMAP) this only works without the proxy settings,otherwise it couldn't sync.Problem.
And i need to go to a website(my bank) that needs proxy server setup.Problem.
Conclusion,or i can use a Gmail account on my Touch Pro or going to the banking website and not both.
I am from The Netherlands,Vodafone branded Touch Pro.
Is there a possibility to solve this issue or switch between network with and network without proxy?
Thanks for your help.
i wouldnt recomend online banking over a gprs connection
does your google acount have to be imap if you set the pop forwarding on the google side of things this should work
i sued my vodafone uk tp with my googlemail account no probs
I also can use Gmail with POP3 settings.
The only problem is how to set it up.
Cause when i want to create a new mail account with gmail ,my Touch Pro automatically uses Imap.
How can i change this to Pop?
Thanks
Just disable the proxy... then you can't go to vodafone live website, but you will be able to do everything you want for the rest.
Gewoon die proxy eruitknallen!
Maybe you are right about this,just get rid off the proxy settings.
I also sent a mail to HTC about this,if there is a solution to use both.
U never use the vodafone live... in fact, i have never seen it, so it doesn't bother me at all...
Most of the time i don't use vodafone live.
Just for mobile banking via the Rabobank,this can only by using Vodafone Live(proxy)
rimoog said:
Most of the time i don't use vodafone live.
Just for mobile banking via the Rabobank,this can only by using Vodafone Live(proxy)
Click to expand...
Click to collapse
Can't you just do it directly (without proxy) on the Rabobank website?
No,that's not possible only via Vodafone Live.
Cause Vodafone Live works with proxy settings for security reasons i think.
Nobody else an idea how i can solve this issue?
Thanks
Opera proxy
Better late than never.
My idea is to disable the standard proxy settings for your connection and setting up a proxy in opera.
So that outlook keeps on working with gmail and you still can use vodafone live etc.
Just tried it and it works for me.

Sudden Network connection problem

Suddenly, I cannot to access functions that require connection to a network.
For example, Bing will not update categories or collections.
Windows update will not connect to the network.
It suggested I check my time and date? ...which are correct.
I can access internet, send and receive email and sms, check and update weather.
Just many things that require network connections do not work.
I'm not sure when this started. I don't remember changing any network settings.
I use T-Mobile in USA
Any ideas what i am missing?
Joe_PDA said:
Suddenly, I cannot to access functions that require connection to a network.
For example, Bing will not update categories or collections.
Windows update will not connect to the network.
It suggested I check my time and date? ...which are correct.
I can access internet, send and receive email and sms, check and update weather.
Just many things that require network connections do not work.
I'm not sure when this started. I don't remember changing any network settings.
I use T-Mobile in USA
Any ideas what i am missing?
Click to expand...
Click to collapse
Are you using a proxy?
Are you on the t-zones package? Maybe they are now blocking https (or SSL)?
DJG,
Good questions. When I first got my TP and put sim in, it did automatic setup to T-Mobile settings. I am on unlimited data plan. When checking settings recently, I noticed the APN was set to the WAP.voicestream.com, instead of internet2.voicestream.com. I changed that. I also noticed that This network uses a proxy server was checked, with no proxy name in the box. I tried checking then unchecking this and using it. No difference. Then I tried checking it and adding getmorespeed.voicestream.com. It seems like web browsing is a bit faster (maybe), but this didn't fix the other network access problems.
Could this be a T-Mobile problem, or a problem with my account at T-Mobile?
Do they need to reset anything?

Twitter app Peep working over 3g

Hey I managed to get Peep working over 3g by removing the proxy setting for my connection.
I use my HD2 on T-mobile and the connection wizard automatically puts in settings for proxy for you.
I found that If you go to Settings > wireless controls > menu > Connections
Click setup my proxy server and untick "This network uses a proxy server to connect to the internet" option
this then worked perfectly - I can't say for other networks as I only use T-mobile.
if it doesn't work for you - just delete the existing connection. go to settings > wireless controls > setup a data connection. and your settings will be back to normal.
That's just T-Mobile UK being idiots... Pity it doesn't remove the YouTube blocking...
Wow this works!
Thank you, now I can twitter without wifi
l3v5y said:
That's just T-Mobile UK being idiots... Pity it doesn't remove the YouTube blocking...
Click to expand...
Click to collapse
Youtube works fine for me on t-mobile. You need to register on their site and remove the adult content block.
rovex said:
Youtube works fine for me on t-mobile. You need to register on their site and remove the adult content block.
Click to expand...
Click to collapse
Problem is that it requires a credit card, of which I do not have (you know, what with being under 18...).
I'll just have to wait...
Does it? i dont have one, i just deactivated it and youtube works, simple as that. Maybe it depends how you bought the phone, but my account assumes im 18 since i had to be to get the contract in the first place.
Thanks, fixed it for me , was still wondering why I couldn't use Peep over HSDPA/3G
Big thanks, forgot to check that proxy thing..
spvc500 said:
if it doesn't work for you - just delete the existing connection. go to settings > wireless controls > setup a data connection. and your settings will be back to normal.
Click to expand...
Click to collapse
Unchecking the 'use proxy' option did not work for me - how can I delete the existing connection? All I can do it seems is either manage the connection or add a new one.
I'm on T-Mobile as well and although Opera and some other programs such as Yomomedia work fine over 3G, the HTC applications including email and Peep just do not update unless there is wifi. I tried updating the 'operator database' settings and it told me that my settings were up to date.
Update - I now have GMail working on 3G, this is how:
- Enabled exchange relationship with GMail in ActiveSync (http://www.google.com/mobile/sync/)
- Enabled Directpush in wireless settings
- Enabled 'Sync while roaming' in account settings for my outlook email account (on the device).
Normal email accounts still do not update on 3G (IMAP/POP), only the exchange system seems to work.
HTC Peep/Twitter is still not working unless there is a Wifi connection or USB to PC connection. If I try and 'update now' on 3G it says that the network is not available. I can confirm the network is available and have checked the 'download data while roaming' box in Peep settings.
Any ideas?
So, just removing the proxy didn't work for me. I found an option to update the connection database. I did this (downloads from HTC I guess) and then disabled the proxy. That fixed my Peep connection
The update the connection database, goto settings, wireless, data, menu, update database.
I hope anyone can help me with the problems i am having with HTC Peep,
Some of the time it works fine while updating. other times i get a connection error.. but thats not the worst problem. i was wondering if anyone could help me find a register setting or tweak that would set a maximum limit to the amount of tweets in htc peep, the ammount of errors and loading time of the tab seems to increase when the ammount of tweets become more and more. for now the only solution i have found to speed it up again is hard reset and i dont like that if anyone could help me i would be really greatfull!

[Q][HELP] Gmail not syncing automatically on ICS over 3G/4G but will sync over wifi a

I am having a problem with my gmail accounts not syncing.
(no market either)
I have a normal account ([email protected]). This account will receive email almost instantly and display a notification but only when connected to wifi. If I am connected to Network (3G/4G) it will not receive my email automatically. The "sync logo" that typically spins to indicate that item is currently syncing is there but new mail will not come through and sent mail will say "sending" all day without sending a thing. Like it is perpetually stuck. On both devices this is happening in the same manner no matter what ics rom I use. Both sync fine on gb based roms though. Does anyone have any insight to this issue ?
I have tried rebooting, disabling sync, re-enabling sync, clearing Gmail cache and data. Nothing is working so it seems that this is either a software bug with gmail/ICS or a server bug.
Let me know if you need more information.
Operating system: Android ICS 4.0.3/4.0.4
Phones: Vibrant 3G and LG G2x (both are having the same issue)
Network: Simple Mobile (yes APNs are correct, have checked and tried all known settings.)
I'm not experiencing this one myself but the first thing I would check on my phone would be firewalls. I can set each applications permissions to work with just wifi, or just wireless, both, or completely lock it down.
Just a thought, hope you find the problem.
you need to check your APN settings be advise you must not delete the t-mobile apn google apn settings for your carrier
Try wiping dalvik, wipe cache, reinstall gapps and fix permissions. This occasionally happens to me, but that always fixes it for me
Be sure that your are NOT navigating through a wap proxy. In that case, the push mail feature of gmail won't be able to reach you.
Usually your mobile network provider will give you a bunch of APNs (WAP, MMS, WEB/Internet/Streaming).
Be sure you have the internet one and set it as default! That will solve the issue.
Thanks but I have sold my g2x and vibrant. ICS works great now. Btw what is supl in apn?
Sent from my SAMSUNG-SGH-I777 using XDA App
tureland said:
Be sure that your are NOT navigating through a wap proxy. In that case, the push mail feature of gmail won't be able to reach you.
Usually your mobile network provider will give you a bunch of APNs (WAP, MMS, WEB/Internet/Streaming).
Be sure you have the internet one and set it as default! That will solve the issue.
Click to expand...
Click to collapse
This was my problem too. Thanks tureland!
tureland said:
Be sure that your are NOT navigating through a wap proxy. In that case, the push mail feature of gmail won't be able to reach you.
Usually your mobile network provider will give you a bunch of APNs (WAP, MMS, WEB/Internet/Streaming).
Be sure you have the internet one and set it as default! That will solve the issue.
Click to expand...
Click to collapse
Thanks heaps.
I had this problem. The default was set to WAP, I changed it to Internet.

[Q] Unable to establish a Mobile Data Connection

Hi,
I have a HTC 8x, which was unlocked, but Branded 3. I have Put my 02 (Uk) Sim in the Phone, and whilst everything else appears to be working fine, I am unable to establish a mobile Data connection, when a wifi connection is established.
I texted 02 Activate, and the response was unable to send settings contact your Corporate Support team.
I have tried the settings they have provided, but they do not appear to work, however they are not familiar the with the device and are unable to assist.
Can anyone else, confirm what the apn settings should be?
Do I need to set up the mms apn as well ?
Are there any other settings I need to check/Change ?
I have Data on my 02 account and it should work
Normally I can get these things working, but alas I have failed miserably on this occasion.
I have the same issue with my at&t branded 8x after connecting to WiFi I have to power cycle the phone to get it to connect to a mobile network most of the time.
Sent from my PM23300 using XDA Windows Phone 7 App
cllr_gyppo said:
Hi,
I have a HTC 8x, which was unlocked, but Branded 3. I have Put my 02 (Uk) Sim in the Phone, and whilst everything else appears to be working fine, I am unable to establish a mobile Data connection, when a wifi connection is established.
I texted 02 Activate, and the response was unable to send settings contact your Corporate Support team.
I have tried the settings they have provided, but they do not appear to work, however they are not familiar the with the device and are unable to assist.
Can anyone else, confirm what the apn settings should be?
Do I need to set up the mms apn as well ?
Are there any other settings I need to check/Change ?
I have Data on my 02 account and it should work
Normally I can get these things working, but alas I have failed miserably on this occasion.
Click to expand...
Click to collapse
Try HTC Connection Setup

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