Related
Need the HTC exchange email app, stock N1 froyo app doesnt work with my company's exchange email. HTC on EVO, Aria, Eris, Hero, Incredible....all work
cpcrazyfly said:
Need the HTC exchange email app, stock N1 froyo app doesnt work with my company's exchange email. HTC on EVO, Aria, Eris, Hero, Incredible....all work
Click to expand...
Click to collapse
You gotta be doing something wrong, then... It's standard activesync technology in both. And the n1 one, at least, even let's you ignore SSL certs (which was a common problem in 2.0 and less I believe).
friend, i would love it if i was doing something wrong, but i have tried everything, every combination with the settings. Worked perfectly with the "work email" app but that isnt supported for froyo. stock N1 wont authenticate. its not a small company (Best Buy) and ive used it on WM, Blackberry, HTC phones listed above, and Palm WebOS with no problems. its just the N1 stock client.
im out of ideas
Very strange. I've had better luck with email app in 2.1 and 2.2 then any previous version. have you tried leaving domain blank and doing domain\username for username? just a thought.
Edit: scratch that, that's exactly how it is setup now (no domain box) doh.
i am using the stock 2.2 mail and syncing to exchange server. make sure you have the username right
i understand the client isnt defective, just not compatible with Best Buy's requirements I guess. I know its working for many, but the stock N1 2.2 email client will not work with Best Buy. where the email client on the various HTC phones it does work (aria, evo, incredible, etc)
i believe i am entering everything correctly.
Domain\Username: NA\x123456
server: sync.bestbuy.com
ok, question here gurus...is this problem with my work email not working on the N1 stock email client possibly due to my company's requirement for a password on the phone?
the HTC email client can enforce that and make you have a password on the phone(which with an app can be bypassed). is it possible that the N1 client is unable to enforce that policy and thats why it doesnt work?
cpcrazyfly said:
friend, i would love it if i was doing something wrong, but i have tried everything, every combination with the settings. Worked perfectly with the "work email" app but that isnt supported for froyo. stock N1 wont authenticate. its not a small company (Best Buy) and ive used it on WM, Blackberry, HTC phones listed above, and Palm WebOS with no problems. its just the N1 stock client.
im out of ideas
Click to expand...
Click to collapse
Since when has BestBuy allowed employees to ActiveSync into their work email? When I worked there that was a huge no-no.
shafty023 said:
Since when has BestBuy allowed employees to ActiveSync into their work email? When I worked there that was a huge no-no.
Click to expand...
Click to collapse
we salaried types are allowed
cpcrazyfly said:
ok, question here gurus...is this problem with my work email not working on the N1 stock email client possibly due to my company's requirement for a password on the phone?
the HTC email client can enforce that and make you have a password on the phone(which with an app can be bypassed). is it possible that the N1 client is unable to enforce that policy and thats why it doesnt work?
Click to expand...
Click to collapse
Ahhhhhh, yes that is definitely why. It can be setup to disallow e-mail clients that don't implement the pin lock policy.
Touchdown (not free, but imo worth it) in the market does have the option to enforce that policy with a built in pin system.
K9 is a free activesync/exchange email client but I'm not sure it supports pin lock (I'd guess not, but I haven't looked).
no go. Touchdown doesnt work, and their support told me that it officially wont work with it.
tried k-9 but the app is horrible...id rather login through the wesite to check the email befire using it.
guess i gotta sell my nexus and use Incredible on my VZ line...im very saddened by this.
cpcrazyfly said:
no go. Touchdown doesnt work, and their support told me that it officially wont work with it.
tried k-9 but the app is horrible...id rather login through the wesite to check the email befire using it.
guess i gotta sell my nexus and use Incredible on my VZ line...im very saddened by this.
Click to expand...
Click to collapse
Whose support told you in wouldn't? Your work or nitrodesk? It absolutely supports standard activesync pin policies. Not saying i don't believe you, I mean I'm sure you tried it, just find it kinda odd.
I have N1 Froyo and my company requires pin lock with exchange sync. Since the upgrade to Froyo, I have been able to sync without a problem.
nitrodesk says Best Buy is blocking all Android phones so Touchdown will not work. i gave them server settings and all.
its not totally true, Best Buy exchange works perfectly on HTC branded Android phones, Aria, Evo, Incredible, Hero, etc...it requires the cimple pin and works fine.
although does not work on N1 or Touchdown.
using free trial of RoadSync by Dataviz and its working flawlessly for my push email, calendar, tasks, and contacts. Wierd, its half the price of Touchdown and its working where Touchdown would not.
I am on CM 5.0.8 and has no problem to work with the corporate mail / corporate calendar taken from Droid.
Yesterday I have tried to upgrade to the new FRF91 and get connected to the corporate mail - without success.
In the logcat I have seen the following line: "AuthenticationHandler( 270): Authentication scheme ntlm not supported" and the device continued to ask me for the username / password.
I went back to CM 5.0.8 just because the corporate mail and the calendar.
So I guess something was not implemented properly in FRF91 for the corporate mails ....
From the way I understand it when I use the built in exchange support or a 3rd party application like Nitro's Touchdown it is sending something to the exchange server that targets it as an Android phone.
I also assume that this is OS dependant and not application dependant because when my company locked out Android phones from checking their mail it affected all of the built in and 3rd party applications at the same time.
However, before they locked it out mail worked great!
What I want to find out, is with a rooted phone, what could I change to make my phone send out whatever a blackberry, windows mobile or iphone would send.
Hello,
first time Android user here. I know people in my company that use Android phones and I was told that anything over 2.1 would work for our exchange. When I try to set up the account, it tells me that the server requires security features the phone doesn't have. No one at my IT department, TMO support, Samsung Support, or anyone else could get it working. I know it has something to do with the password protection and remote wipe security that my companies exchange server requires. Can someone help me or will i have to go back to the blackberry ? I don't want to go back to that berry.
Try installing K9 and see if it works with your company's exchange system.
bsage said:
Hello,
first time Android user here. I know people in my company that use Android phones and I was told that anything over 2.1 would work for our exchange. When I try to set up the account, it tells me that the server requires security features the phone doesn't have. No one at my IT department, TMO support, Samsung Support, or anyone else could get it working. I know it has something to do with the password protection and remote wipe security that my companies exchange server requires. Can someone help me or will i have to go back to the blackberry ? I don't want to go back to that berry.
Click to expand...
Click to collapse
Touchdown works well with exchange as well (although it's not free). There is a free trial.
I was using touchdown untill android 2.2 came out then it started supporting remote wipe.
http://developer.android.com/sdk/android-2.2-highlights.html
Once you setup your phone it should force you to password lock it from the home screen. Don't know what else they would require other than remote wipe in the event you left the company. I need to make sure I use ssl as well.
Could be a problem with the SSL cert
I use exchange with no problems on all my android projects.
I still have not gotten this to work. N1kkI6, that is exactly what i need on this. I would assume that 2.3 would have this if 2.2 has it right?
from the link you provided:
Exchange support
Improved security with the addition of numeric pin or alpha-numeric password options to unlock device. Exchange administrators can enforce password policy across devices.
Remote wipe: Exchange administrators can remotely reset the device to factory defaults to secure data in case device is lost or stolen.
Exchange Calendars are now supported in the Calendar application.
Auto-discovery: you just need to know your user-name and password to easily set up and sync an Exchange account (available for Exchange 2007 and higher).
Global Address Lists look-up is now available in the Email application, enabling users to auto-complete recipient names from the directory.
bsage said:
I still have not gotten this to work. N1kkI6, that is exactly what i need on this. I would assume that 2.3 would have this if 2.2 has it right?
from the link you provided:
Exchange support
Improved security with the addition of numeric pin or alpha-numeric password options to unlock device. Exchange administrators can enforce password policy across devices.
Remote wipe: Exchange administrators can remotely reset the device to factory defaults to secure data in case device is lost or stolen.
Exchange Calendars are now supported in the Calendar application.
Auto-discovery: you just need to know your user-name and password to easily set up and sync an Exchange account (available for Exchange 2007 and higher).
Global Address Lists look-up is now available in the Email application, enabling users to auto-complete recipient names from the directory.
Click to expand...
Click to collapse
It should work fine. It could possibly be ssl certificate related, or maybe they don't have ActiveSync enabled on your account.. who knows. What sort of error do you get if any? I use Android on Exchange. Is it Exchange 2003/2007/2010?
PLEASE - HELP TESTING on exchange account - birthday
i know, that the nexus have some small problems on using excahnge account
(bday, aniversary, etc..)
i would like to fix it, but therefore i need YOUR HELP !
i would need to see, how the nexus send the birthday to exchange server.
if someone wants to test an exchange account - please send me a PM, and i will create an exchange account on my server, so that i can see how nexus send it.
(maybe you have skype or icq, please add it on the PM)
thanks cu camel
Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
jeff_chaney said:
Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
Click to expand...
Click to collapse
CM7 will work fine. Now keep in mind, the actual server address can be different on AOSP email clients compared to HTC.
For example, my setup that I administer:
HTC Server address: owa.organization.com
Domain: organizationdomain
AOSP(CM7) Server address: owa.organization.com/owa
Domain:blank
Check with your exchange admin to see what your proper settings would be. If others in your organization have, for instance a Samsung or Nexus, get what they would use for settings.
My Inspire is a work phone I have never had an issue getting it to connect to our activesync. It also has that extra security thing but it always prompts me to allow it right before it syncs up. It has worked for me on the following ROMs.
Ultimate Droid (Current ROM)
CM7
MIUI
Cognition
RC Mix HD
You could always try a 3rd party email app like touchdown or K9 from the market.
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
jeff_chaney said:
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
Click to expand...
Click to collapse
MIUI makes changes to the AOSP email program, so it actually may not be compatible. What version of Exchange are you running?
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
jeff_chaney said:
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
Click to expand...
Click to collapse
That is what I administer. When adding to MIUI are you using the same server name/domain info that you had in HTC based ROMs?
We have a Exchange 2003 and I cannot get it to connect to that server. Maildroid and Touchdown both worked without any problems. I wish the default email client was a little more robust.
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
jeff_chaney said:
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
Click to expand...
Click to collapse
You may want to try using no domain and the full owa path for server name.
Sent from my Desire HD using XDA Premium App
I'll give that a shot. Thanks for the advice.
BTW...I did finally get the K-9 mail to work on the "stock" ROM. I had to put in my full email addy on the mailbox alias along with the /owa/auth/ in the Authorization path.
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
jeff_chaney said:
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
Click to expand...
Click to collapse
Do you already have a PIN code set to unlock the device?
It sounds like your corporate IT server is locked down a little more than normal. I've used the CM7 stock client on 3 exchange systems (my employer's server, my consulting gig's server and gmail exchange settings for push) and it connects fine to all of them.
Also, try RCMix 5.9.3. See if it gives the same results as Rev 4.
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
jeff_chaney said:
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
Click to expand...
Click to collapse
Hah, local Gov't here. The default AOSP mail client does support remote wipe, as I have tested our organization's functionality on Android on CM7, RCMix, and of course stock. (as well as a few times on the Captivate).
Try setting the password in Location & Security and checking that Use Secure Credentials is checked; and make sure Email is set as a device administrator.
How would I go about doing the "make sure Email is set as a device administrator." step you mentioned? When I click on device administrator there is nothing there to select.
I did try setting up the password in Loc & Sec and the checked the Use Secure as well. Still wouldn't allow me to add the activesync account. This is all still on CM7. Still a no go on getting my contacts and calendars to sync. What am I missing? (I'm sure it is me.)
You may want to try to contact your organization administrators and ask them if you can have an exception for the security policy. There is a particular setting that I have seen brought problems with several android phone this setting is "Allow Non-provisionable Device" and it should be set to true (many organizations set it to false which cause connectivity failures).
There is no way that I will get them to change settings for me. It has to either be something I am missing or a change that needs to be made in the ROM
Sent from my Desire HD using XDA App
Hello all,
I bought my Transformer last week. I've already installed 3.1 on my tablet. I tried to add my exchange account to the stock e-mail client, using a manual setup (in both versions). For some reason however I don't seem to be able to connect to our Exchange server. The error message that I'm getting is: The exchange ActiveSync server requires security features your phone does not support.
I know this was a problem with older versions of Android. But starting with 2.2 these issues should have been solved. Also, some colleagues of mine own 2.2 and 2.3 devices. And they can connect to our Exchange Server without any problems. Unfortunately I can't with my brandnew Transformer .
I've installed Touchdown for Tablets. This app has no problems whatsoever. But I'd much rather use the stock e-mail client, because it lets me read my mail from all my e-mail accounts in one tool.
The security policies Touchdown lists as being requested from our Exchange server are the following:
allow simple password: No
Password/PIN required
Failed Attempts 8
Min Length 4
Timeout 600 sec.
Password recovery
Oh - and an odd thing is that in Touchdown I have to put in my pincode. Could they're be a problem with exchange not recognizing the "pincode" setting in Honeycomb?
Perhaps someone out there can help me out with this problem, because it's freaking me out.
Regards, Perenor.
I haven't had a problem with my Transformer connecting and syncing with my Exchange server...actually have been surprised how quick it does connect...
..how far into the setup/connection process do you get before it gives you the error?
I get the error when I press "Next" on the page where you enter the "user/domain", "password" en "mail server" entries. It then tries to get the settings for incoming mail, which takes a couple of seconds. After that I get the aforementioned message.
I have sent in a bug report at code.google.com. Its Defect Id is 17987. Perhaps others out there with a honeycomb tablet who are having this problem as well, could leave a message there: http://code.google.com/p/android/issues/detail?id=17987.
It s been like it since Android 1.0...
Android does not support Exchange security. PERIOD.
It is sad. The only ROM supporting it are SENSE ROM... as far as i know...
But for HC, so far nothing...
Updating to 3.2 resolves this issue
Update didn't help
Updated to 3.2.1 (WW) but I still get the same message that my device does not support the security features required.
Running stock and un-rooted TF101 (no G) B70 series.
Any ideas/pointers?
And no, I don't want to install touchdown regardless of how good it is.
(Funnily enough, my dirt cheap HTC chacha has replaced my blackberry and works flawlessly with our Exchange server).
For the record, we're on Exchange 2010 but not sure which exact requirements activesync comes with (happy to report them if someone points me to how to gather them).