Afternoon xda
I've just received the "We've stopped you using the internet on your mobile because you've gone over your data allowance. You can start using it again after your next bill date" SMS from o2.
I'm on a 12 month SIM only contract (Simplicity) that includes 800mins, 1600texts and the 'unlimited' web bolt on.
This is a new contract and I was on a similar one last year. Last year my usage varied a lot, particularly when I had no home broadband for a while when moving addresses and used up several gigs before getting a warning (via sms and snailmail).
This time, however, this is the first time I've received a message on this contract and I wasn't even warned before hand. I've just been looking through my used bytes in my o2 account and it looks like it adds up to just over 1GB. Yesterday I used tethering to stream BBC iPlayer on a laptop which used up a couple of hundred megs which pushed it over the edge, it would seem.
I'm using a HTC HD2 which is obviously very data orientated with constant updates, messengers running, etc.
So a warning to everyone on o2 in the UK - it looks like things have changed and we now get 1GB and then our data connections CUT OFF until our bill month rolls over, with no prior warning. I'm now without mobile broadband for almost a week.
UPDATE
I called o2 not holding up much hope.
The call went something like this:
Me: "Good afternoon, I'm calling because I received a text from o2 in regards to going over my data allowance. I use my sim in an HTC HD2 and I don't think I've used any more data than I have in previous months.
Her: "Ok Sir, I see you have unlimited internet on your account so I'll lift the bar for you"
Me: "For reals?"
Her: "Yes Sir, it may take up to 24 hours to be removed."
So no messing about there! Though I'm impressed with o2's customer services I'm still amazed this was dealt with so quickly. People with unlimited net who think they've had their data unfairly cut off - call up o2 and talk to them, fantastic service!
Never having a problem with O2's customer services is one of the main reasons why I stick with them.
I had problems with my bank screwing up direct debits, so I'd miss the payment date for my bill and have a bar put in place.
A quick phone call and paying by debit card would get it sorted, but once they had a problem where the unbar didn't go through.
So I called up the next day and joked with the woman, got the bar removed and £15 credit as an appology.
Their broadband customer/tech service is excellent too.
1Mbps upstream for £5
I had the exact same problem, gave o2 a bell and they lifted the bar for me. Conversation went much the same as above
You must be luck, I ordered the sim card from the advert on TV £15pm and unlimited internet.
I checked my ballance and it was 500Mb, I used 1Mb and checked the next day (thinking it may be 500Mb/day) and it was 499Mb
I called O2 and complained and the lady said "well we cant give you unlimited can we..." and after a lot of complaining I got my money back.
I was getting 750Mb per month on Virgin for less
You guys are lucky with O2. Look at what Vodafone UK is running away with.
Sneakily changing our contracts from "unlimited with a soft cap of 500MB" to hard capped at 500MB. According to the new (much disputed) tariff, anything over 500MB will be charged an extra £5 for next 500MB.
This is being discussed in a lot of detail on Vodafone UK eforums and MoneySavingExpert forums (link).
If you are not using Vodafone yourself, please let everyone know about this, so these mobile providers stop getting away with murder now!
I have started a new thread on XDA-Dev here for discussing it.
Hoping that these take their tarrifs back and see some sense!
Related
first forgive me if allready posted ( have done a search but found nothing )
there been much disscusion at other forums, started 1st april, check out, http://www.t-mobile.co.uk/Dispatcher?menuid=plans_webnwalk
its either combined with a new tarrif or available as a £7.50 to an exsisting tarrif.
suddenly my wizard becomes more useable with such a bargin price!
GREAT!!
Thanks for that man, i just called T-Mobile up and asked them about it and yes its true! for only £7.50 i can go online all day on gprs/umts for no extra charge! i've just cancelled my dumb gprs allowance i used to have (£5 for 6MB) It works on any Flext or relax price plan so anyone who is thinking of it....go for it!!
Standard charge for T-Mobile is: 1MB=£7.50........... ouch now thats bad!
don't even think of going online without the web n walk upgrade!
I've got it too, only just got my Wizard and was excited about having Wi-Fi access to the net, but this pretty much makes Wi'Fi redundant for me!
great, and even better is ,
if you get the new contract with them now, not even you got 25% off for traiff, and also the unlimited GPRS..
so, you only pay for 5.63 pounds for unlimited GPRS..
What if I bought a contract with the 25% off thena dded the GPRS? Willth ey give me it at 25% off do ya reckon?
I only bought my Vario from T-Mobile a couple of weeks ago, and now they introduce this! I want my 25% off GPRS
Hopefully other operators will start to follow suit.
I'd pay £10 a month for GPRS/3G access on O2...
just to add around the 19th april there adding a faster pro version £9.99 per month 2 gb limit, can be used on laptops, 3g etc
Are there multiple speeds of GPRS?
fil said:
just to add around the 19th april there adding a faster pro version £9.99 per month 2 gb limit, can be used on laptops, 3g etc
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Eh? I thought it was unlimited?
yep says unlimited , subject to fair useage, which i belive is 40mbs? but theres so many different storys numbers???
may be a bit like my ntl 2gb download limit, when i had it, used to go well well over that, nothing happened?
paulrockliffe said:
Are there multiple speeds of GPRS?
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some one correct me if im wrong,
but 2g is up to 56kbps
then there 2.5g which a normal 2g phone can handle , thats 384kbps
and then 3g thats 2Gbps
It's quite simple...
For £7.99 (Web'n'Walk) you get unlimited data, but with a fair use policy that prohibits services such as VOIP, filesharing and streaming. It also does not permit you to use your phone as a modem for your PC/laptop. I *believe* that UMTS on this service is capped at 128Kbps.
For £9.99 (Web'n'Walk Pro) you get data limited to 2Gb/month, but with no limitations on how you use that data (i.e. you're allowed streaming, VOIP, filesharing, and permittted to connect your phone to your laptop/PC). I *believe* the speed cap is lifted, allowing full 384kbps UMTS service.
Just revising this... I now believe that regular Web'n'Walk offers speeds up to 384kbps, while Web'n'Walk PRO will potentially offer access to the UMTS-HSDPA standard which T-Mobile are planning to roll out across their network, with potential speeds up to 1.8Mbps (which fits nicely with their "upto 5x faster" statement).
how do they know if I'm streaming radio off the net?
paulrockliffe said:
how do they know if I'm streaming radio off the net?
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TCP/UDP ports, MCAST, protocol filtering?
There are so many ways to block unwanted traffic...
Hal.
I signed up to a 12 month contract with 02 UK just two days ago. ****ty 4M for £5 is rediculus but XDA Exec for £150 is a good offer. Any ideas if O2 plans on competing with this at all?
wifi through AP allowed too in UK?
Hi there,
In the Netherlands TMO claims you can use Web'nWalk for their wifi AP's too. No use on my magician , but is it allowed in the UK too? & with that you'll never be far from a proper internet connection .
M
Btw I'm not exactly a fair user, always >40MB & in january I topped >420MB & never heard anything
changing tarifs
For anyone already with Tmobile but withot the webnwalk tarif - email customer services (free) via the tmobile website and they will switch it for you.
I realised I was paying too much and asked for some info. A really nice lady emailed me all the avaiable tarifs and I changed to a flext tarif webnwalk.
I have gained 20 minutes talk time and unlimitedish GPRS and cut my bill in the process.
I hope other operators do NOT copy T-Mobile..... this is just a marketing scam as far as I am concerned. Don't get me wrong, the price is amazing, but there is a BIG but:
Not only are you limited to the 2GB Usage (which is actually not all that bad), you can not use VoIP (to get free UK phone calls: www.sipdiscount.com using SJphone), you can not even use MSN Messenger, Yahoo, Gtalk, or AIM!!! (no Agile Messenger)!!! OMG
'Use of Voice over Internet Protocol and Messaging over Internet Protocol is prohibited by T-Mobile. If use of either or both of these services is detected T-Mobile may terminate all contracts with the customer and disconnect any SIM cards and/or web ‘n’ walk cards from the T-Mobile network.'
There are plans to lift the IM limitation at the end of the year. We want all ports unblocked!!!
By the way, your DSL or Cable connection is now obsolete due to T-Mobile's innovation: 20Mb Wireless!! Awesome. Can't wait
cya
I seem to be able to get internet and go to any site I want to when I connect T-Zones. But I do not pay for any data plans at all, just my Get More 600 plan. Is this normal? Am I going to get billed if I use it? It is using minutes instead?
Be carefull. T-Mobile will let you access what you like without a data plan but charge you a fortune for it!!!!
First time I did it, I downloaded a few emails and before I knew it my data cost was over 90 pounds!
Ring them and check your current bill/plan.
same happened here on cingular. It adds up fast. (im currently looking into how to prevent the un-intentional ussage of such a feature. ITs on by default. Scarry.
Be very careful! Many providers do that, if you did not purchase data plan then you will most likely pay much more than expected.
If you disconnect very often then it will make it worse because they count data transfer in big blocks for example 50KB instead of real usage.
Some even round up data blocks every hour, so if you use 10KB and stay connected then in an hour they will round up for you, as if you used 50KB - which you did not.
I don't know about T-Mo USA, but T-Mo Hungary has a default data plan pretty much for everyone. It has no monthly fees but the data is very expensive and has a daily activation fee.
I too appear to be getting free internet/wap/gprs. I sent in a message to T-mobile USA and they said that I was NOT getting charged for my usage and that they were probably doing work in my area.
I expected them to say "Oh, you are getting free service! Well lets fix that right away. Please forgive us for this heinous inconvenience, sir." but the gut just shrugged it off.
Despite this, I don't use it incessantly. I figure they'll surprise me with charges sooner or later.
prepaid
I been getting free internet by using a prepaid sim(no charge to credit in account) for the past week or two but i havent had a chance to test this on another wizard and a different sim. I think its a problem with tmobile like when you could send free sms through gprs on some nokia phones and tmobile could not notice how many you were sending. if you tried this pim me with the results
Hi!
I will soon travel to London for a while and I realized I have no idea whatsoever on what providers exist over there and which is the best.
I will mainly use it for 3G (or are there lots of free WiFi-spots?) and phoning home to Sweden. I will probably need to send SMS and call inside UK sometimes to, but mostly Sweden. It should be a prepaid alternative.
Any recommendations?
I used an Orange card when I was there for a few days last winter. I used it for calls and texts, but I think they had 4 different pre-paid plans, depending on your preferences. It was cheap, and I'd use them again.
Thank you
Best coverage is vodafone, cheapest pay-as-go is orange (£1/day data). Vodafone has 3g pay-as-go, but cannot get 3g on my orange pay-as-go. Many wi-fi hotspots around. Best look at vodafone/orange websites - they are the biggest & best in UK
I'm with O2 and can't really fault them, but Vodafone currently have a deal where you don't pay extra for roaming, so you could take it back to Sweeden and not get caught for extra cash (check terms and conditions though...) O2 do a 'bolt on' which you can buy unlimted web data for a fixed fee (was about £7.50 when I subscribed).
Lots of free wifi (McDonalds is one, but there are more) and plenty of idiots that don't have security on their wifi access points. I know it's stealing, but it can get you out of a fix and it's not like you'll use it for hours on end sitting in someone's front garden...
Check out the '3' network.
Every time you top-up (GBP10) you get 150MB of free data, and a lot of free sms messages.
If 150MB is not enough for you, for GBP5 you can get the Internet Monthly add-on which allows up to 2GB limit over 30 days.
Also, they have a free Skype facility using a modified version of ISkoot (search XDA-Developers for details of how to make it work on WM devices).
I use data far more than calls and sms and I find '3' to be the best deal.
66mustang said:
I'm with O2 and can't really fault them, but Vodafone currently have a deal where you don't pay extra for roaming, so you could take it back to Sweeden and not get caught for extra cash (check terms and conditions though...) O2 do a 'bolt on' which you can buy unlimted web data for a fixed fee (was about £7.50 when I subscribed).
Lots of free wifi (McDonalds is one, but there are more) and plenty of idiots that don't have security on their wifi access points. I know it's stealing, but it can get you out of a fix and it's not like you'll use it for hours on end sitting in someone's front garden...
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This is what I do. £7.50 for unlimited 3G is brilliant, and even though I get EDGE on my Elf, it's still really quite fast. Albeit I only get G or 2G coverage where I live (north of Bristol) but it's still quite nice to have the ability to forget about my emails, and then pick it up and they're sitting there for me.
O2.
Im getting a HD2 unlocked for christmas and Im trying to decide something. Which GSM Provider should I use
Which would be the best for me to get for free texts and internet? Orange's dolphin plan will give me free internet and 300 free texts when I top up £10 a month, but with O2 I get unlimited free texts and internet but with £15 a month, so which one would you guys recomend? The plus side to orange is Im already with them on my very old phone
or any other ideas?
I HAVE NEVER GOT 3G/HSPDA ON ANY HTC DEVICE WITH ORANGE EVEN THE ORANGE BRANDED ONES, GO WITH 02 lol
o2 pay as you go is a very good deal but there pay as go setup is a nightmare as they use a proxy to stop pop3, so you have the choice of Web&MMS or Web&Email... I use Web&Email by using a different setup.
Oh and unlimited means 500 megs lol "T&C" and can't mem exact text think 1300 or so...
A good deal @ mo is T-Mo they use same network connection for payasgo as do monthly, £10P/M for Unlimited Web "TAC" 40MB per day and again not sure on Text as found no info..
Just about to change most likely Tom
stylez said:
o2 pay as you go is a very good deal but there pay as go setup is a nightmare as they use a proxy to stop pop3, so you have the choice of Web&MMS or Web&Email... I use Web&Email by using a different setup.
Oh and unlimited means 500 megs lol "T&C" and can't mem exact text think 1300 or so...
A good deal @ mo is T-Mo they use same network connection for payasgo as do monthly, £10P/M for Unlimited Web "TAC" 40MB per day and again not sure on Text as found no info..
Just about to change most likely Tom
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Wait so its only 40mb a day on T-mobile?
and is it 500 megs a day on O2?
thanks
[★] said:
Wait so its only 40mb a day on T-mobile?
and is it 500 megs a day on O2?
thanks
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500mb per month "aprx 16mb per day" on O2 so T-Mo better offer
stylez said:
500mb per month "aprx 16mb per day" on O2 so T-Mo better offer
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Ahh I was hoping to get some good downloading done, like a couple 100mb a day sometimes, I guess thats not gonna happen.
[★] said:
Ahh I was hoping to get some good downloading done, like a couple 100mb a day sometimes, I guess thats not gonna happen.
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Yeah all these pay&go Unlimited deals have a terms & conditions apply.
Might be worth checking out 3 i have no idea what they do as can't get network @ home.
Yeah I'll check them out. Do you know how good the 3g reception is in the west midlands? Worcestershire to be exact. Also are there any problems with T-mobile internet, Ive read it wont let you watch youtube videos as it doesnt fall under the fair use policy, and do you have to install some web and walk manager thing?
So its
O2
Orange
T-mobile
3
Hmmm....
I spoke to a T-Mo representative the other day who said the only restriction is 40MB and they use the same connection setup as monthly so should be no probs with YouTube.
O2 place the same kinda terms no use of instant messenger, no email, no tethering blah blah and it goes on and on... But they use a proxy so can stop certain services like previously said i choose email over MMS and get full web access.
Best bet is to ask friends on networks or even look at there online coverage "not that it's always correct"
stylez said:
I spoke to a T-Mo representative the other day who said the only restriction is 40MB and they use the same connection setup as monthly so should be no probs with YouTube.
O2 place the same kinda terms no use of instant messenger, no email, no tethering blah blah and it goes on and on... But they use a proxy so can stop certain services like previously said i choose email over MMS and get full web access.
Best bet is to ask friends on networks or even look at there online coverage "not that it's always correct"
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Ahh decisions decisions. None of my friends are on PAYG tmobile . So with TMo you can use all networking sites, skype, email, weather for htc hd2, teathering, all that kinda stuff right? I guess its by far the best bet, especailly for £5 less. And is 40mb the most you can get from any provider, is that considered quite alot in 3g internet terms?
[★] said:
Ahh decisions decisions. None of my friends are on PAYG tmobile . So with TMo you can use all networking sites, skype, email, weather for htc hd2, teathering, all that kinda stuff right? I guess its by far the best bet, especailly for £5 less. And is 40mb the most you can get from any provider, is that considered quite alot in 3g internet terms?
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I'm going to be popping into T-Mo tom, i know that teathering is in there restrictions but if they use same normal network then can't see an issue if you stick within 40MB, will ask as many Q's as possible.
40MB should be per day i used to use a dongle and top up about 1GB per month but that's just surfing and not much downloading ROMs etc...
3G is just the speed of connection it's all equates the same.
Will update with what they say as it's something that O2 stumped me on till twiddled about with connection settings.
stylez said:
I'm going to be popping into T-Mo tom, i know that teathering is in there restrictions but if they use same normal network then can't see an issue if you stick within 40MB, will ask as many Q's as possible.
40MB should be per day i used to use a dongle and top up about 1GB per month but that's just surfing and not much downloading ROMs etc...
3G is just the speed of connection it's all equates the same.
Will update with what they say as it's something that O2 stumped me on till twiddled about with connection settings.
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Ok great thakns, funnily enough, Im going to town tomorrow to get a sim card as well. You say I cant do tethering with tmobile? D: wow that sucks, that was one of the things I really wanted to try out does everything else I listed work ?
Are there any providers who dont restrict you? :/
Went for t-mobile
I went and got there free sim deal. Heres some details
1gb/month (can run over, fair use policy)
Can tether (on the HD2 atleast)
£10 top up required
Same as what i got today along with a Touch Pro and yes teathering allowed as long as don't go over the amount 1GB P/M 40MB Per day
stylez said:
Same as what i got today along with a Touch Pro and yes teathering allowed as long as don't go over the amount 1GB P/M 40MB Per day
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Yep, but you dont have to restrict it too 4omb a day, strictly speaking you COULD use 995mb in one day, as long as you spread the other 5 mb over the rest of the month
[★] said:
Im getting a HD2 unlocked for christmas and Im trying to decide something. Which GSM Provider should I use
Which would be the best for me to get for free texts and internet? Orange's dolphin plan will give me free internet and 300 free texts when I top up £10 a month, but with O2 I get unlimited free texts and internet but with £15 a month, so which one would you guys recomend? The plus side to orange is Im already with them on my very old phone
or any other ideas?
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Also depends on the signal you can get. I'm in the East Midlands and have a rock solid 3g signal from home which none of the others can do. I've used TMob for ages now and browse YouTube, email etc a lot and have never had any problem. Their Solo 20 plan looked good and if it wasn't for the fact they upgraded me free to a HD2 I would have probably moved to that..
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I slightly overbaked my reply hence I shall summarise. O2 PAYG web bolt on is absolutely the most terrible unusable thing ever and I wasted 7.50 on it!!!! O2 monthly is by far better. T-mobile PAYG is the only option for internet on this basis. Coming to that realisation makes most of my post redundant lol!!! but it might be of interest to those also considering contract.
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just one note, but you cannot get a text and talk bundle on T-mobile AS WELL AS the unlimited texts and internet.
I think for PAYG T-mobile have the best deal for internet as long as you dont do much calling and just use internet.
If you call then their £20 package gives 300mins+unlimited texts. Then £2.50 for five days of internet access as it opts you out of the texts+internet deal.
I tried the O2 web bolt on with a PAYG sim card and the speeds and quality are dire. In fact it's best to use edge as the negotiation time to start a connection is much speedier than 3G. I only get a few hundre KB on O2 PAYG internet with full 3G. And also most times it simply just stalles after 50KB or so.
As for orange....people rave about them, but got a 3G orange PAYG card and it seems to have worse reception than O2 and T-mobile.
My reception between O2 and T-mobile seems to swing between the two, but orange seems to be consistently lower than either.
I would term O2 as maximin - it will maximise your 2G signal, and often gets 3G where T-mobile fails. However, where T-mobile picks up a signal O2 will be a bar or two behind.
T-mobile is maximax - it will more often give you full 3G bars, but will also disappear much sooner.
I think the T-mobile network from testing is less congested - and their image proxy can be avoided I believe.
For monthly contracts O2 web is good however.
For PAYG T-mobile is by far the best provider.
I will personally go for O2 monthly contract. But if I were going PAYG it would be T-mobile.
For contract:
Orange have the best monthly deal - 1200mins, UT, 500MB, £30 phone for £30pm.
O2: 600mins, 1000T, UWeb, £100 phone, £30pm
T-mobile: 900mins, UT, Uweb, £180 phone, £25pm.
For PAYG:
T-mobile: internet+texts = £10. 25p/10p calls/texts; £20 = 300mins+UTexts
O2: £10 for internet+ 300texts, 25/10p calls/texts; £8.00 = 50mins
Vodafone: £20 is 300mins and 3000 texts, no web package.
Orange: £10 - unlimited internet...well, 50MB a month!!!! how shiste is that?
If you roam to europe however, O2 wins....but its PAYG internet is useless.
There is another option - SIM only 30 day rolling contract...
Sorry I should have asked for this thread to be closed ages ago :3
I went with Tmobile, and I love it, very good signal and plenty of bandwith for what I actually need to do .
You may close
Afternoon all,
Just a tip for anyone looking for a new SIM/Contract and aren't aware of this;
300 minutes to any mobile/landline (usual numbers, 01/02/07 etc), 3000 Texts and as much data as you can use...
30 day rolling contract, £15/month on Three...
I just got mine yesterday with the goal of being able to use the unlimited data for Skype - and it works perfectly, even video calling over 3G was spot on. I Google'd the all you can eat data before signing up and it seems truly unlimited. Three don't have any caps or FUP on the contract. And although it says tethering is not allowed in the T&C's, you can use it (cant really see how they could stop you)!
This is just a heads up... I know some people will already know and some people will have a personal beef with Three but coming from Voda PAYG where for a tenner a month I got 500Mb internet and 300 texts (and then the £10 credit for calls and stuff after the allowance) I think its awesome.
I got mine from Tesco's; ordered online at about 3pm and it was with me the next day, recorded delivery, signed for at 10:50! Free P&P.
PS I don't work for Three or Tesco, I just think its a good deal.
My o3d came with unlimited data from t mobile, just like my last three smartphones.
Sent from my LG-P920 using xda premium
Bit of an odd issue; Kept getting redirects when browsing web and none of the internet related apps were working. Being redirected to Three page saying I was tethering! Really odd. Called Three support, not much help, went to Three store, not much help.... by the look of it Dolphin HD was setting off the tethering alert!
Uninstalled and so far all OK.
So much for the rumour about still allowing tethering!