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After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...
I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!
Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.
GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I
I have the same problem. On the top of the screen only
Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...
Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it
i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?
So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!
I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T
I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...
That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
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Click to collapse
I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.
OK... but the problem I have is definately not related to the screen protector as it´s still there without it.
No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?
I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?
Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!
Having the squeaking too, as most of you its still there without the protector
anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..
Hello.
I'm dealing with this PDA that's from a friend. He told me that it's very slow (it had WM5). I update with some homemade ROMs to see what happens and the result has been really annoying:
Operations are sluggish. Even the screen aligning process is horribly sluggish. Everything is slow as hell. The screen seems to miss some taps, too.
What's the problem? Somebody with this problem?
EDIT: I have seen that the touch screen is failing! The taps are hold when the stylus is not on the screen. Could it be a failing touch screen?
Well, later to have checked and tested intensively I've come to the conclusion that this lack of responsiveness is produced due to a hardware error. The touch screen is failing and the CPU processes a large a mount of taps without actually touching it, so it's too busy to process any other task properly.
I hope this help to anyone having the same problem.
Thank
Issue with touch screen ?
Concerning your sluggish PDA, is there a plastic film to protect the screen ?
Some plastic films may cause very weird behaviours as the screen could be fooled and act as if some point on it would be touched. It's all the more true when the film is in contact with both the screen and its frame, due to bad alignment when sticking it.
I had a similar issue with a Tomtom One (1st issue) and was about to send the device back to warranty... everything was solved when removing the protective film !
It's rather obvious with first generation films that were really thicker than new ones.
Hope I was of help...
if you cant fix it and are going to get rid of it i will take it off you. mines motherboard is scrambled, but the screen is fine.
thats if your getting rid of it.
hi!
This is my first post here. I have the following problem: yesterday my phone was fine...today not. Yesterday I was using the touch screen as usual with no problem, today the battery was to low and I turned off the phone. When I get back home, I connected the phone to charge it, and PUF!! the touch screen was not working at all...sometimes I can tap some menu, sometimes not, but in general terms, I can only use my phone with the keyboard. I did a soft and hard reset and nothing happened, I don´t know what else to do. I see this is kind of common problem, but no one has a common solution. Any suggestions?
Thanks!
My phone has windows mobile 6.1 Professional. CE OS 5.2.19971 (Build 19971.1.2.6)
ROM version 1.95.502.5 WWE
Radio version 1.02.25.32
Protocol version 52.39c.25.22H
u were able to use the windows 6.1 explorer? like looking for files under files explorer with no problem?
my phone is just as new as yours, i feel so frustrated! I was able just to use the keyboard, no touch screen commands were functioning. As i said, I have seen too many people complaining about this (if I would have known that, I would´nt buy this piece of crap)
dcgamboa said:
my phone is just as new as yours, i feel so frustrated! I was able just to use the keyboard, no touch screen commands were functioning. As i said, I have seen too many people complaining about this (if I would have known that, I would´nt buy this piece of crap)
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At any time did you apply too much pressure on the screen?
Is your d-pad still working?
What about other hardware buttons besides the keyboard?
As I said, one day was working perfectly, and next day a kept it turned off since the battery was gone, and I was not at home to recharge it. So basically one day was fine and 12 hours later was not. The rest of the buttons are fine.
I did a hard reset, and at some point of the process the device indicates that I need to align screen, so a small cross show up in the middle of the screen (yo oughta know how is this...) well: I tap the cross and nothing happens....I tapped again...and nothing happens...3 tries later, finally the cross moves and the process goes on, To complete the process it takes me about 15 minutes!!!!!! but still nothing works out, the align screen process starts over again, and thats it!
At least, before the hard reset I was able to start my phone....now is impossible
Dont know what to do...
dcgamboa said:
As I said, one day was working perfectly, and next day a kept it turned off since the battery was gone, and I was not at home to recharge it. So basically one day was fine and 12 hours later was not. The rest of the buttons are fine.
I did a hard reset, and at some point of the process the device indicates that I need to align screen, so a small cross show up in the middle of the screen (yo oughta know how is this...) well: I tap the cross and nothing happens....I tapped again...and nothing happens...3 tries later, finally the cross moves and the process goes on, To complete the process it takes me about 15 minutes!!!!!! but still nothing works out, the align screen process starts over again, and thats it!
At least, before the hard reset I was able to start my phone....now is impossible
Dont know what to do...
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Click to collapse
well then you have several options:
1) bring phone back to the entity you purchased it from considering you stated it was new it should be covered under warranty unless you purchased it from eBay w/o warranty
2) If you know it is the Touch Screen then I suggest using xda search function and searching "Think your digitizer is broken" and apply it the Fuze rather than the Tilt
3) attempt to replace the screen
4) sell it "as-is" for a loss
Problem solved!!!
Thanks guys for the suggestions. This seems to be a very common problem. But in my case the solution was simpler than I would ever though!! I read in other posts that this unresponsive touch screen problem is usually created by particles of dust, (sand! in my case), stuck in that tiny gap between the screen cover and the phone body, and the solution was to gently pass a piece of paper thin enough, (flexible plastic CD cover, in my case) well....Having tested all kinds of software """solutions""", and been prepared to pay for an expensive fix (I live in Costa Rica, this kind of phones are not common use, so fixes are expensive)...so I gave I try to this solution...and surprisingly IT WORKED...there were lots of dust, and even sand grains stuck in that gap, and like the phoenix...my phone got back to life!
Its amazing how delicate are these devices!! I think they are intended for enclosed-temp-controlled-ultraclean places only.
I hope this helps a lot of people having the same problem.
Thanks!
dcgamboa said:
Thanks guys for the suggestions. This seems to be a very common problem. But in my case the solution was simpler than I would ever though!! I read in other posts that this unresponsive touch screen problem is usually created by particles of dust, (sand! in my case), stuck in that tiny gap between the screen cover and the phone body, and the solution was to gently pass a piece of paper thin enough, (flexible plastic CD cover, in my case) well....Having tested all kinds of software """solutions""", and been prepared to pay for an expensive fix (I live in Costa Rica, this kind of phones are not common use, so fixes are expensive)...so I gave I try to this solution...and surprisingly IT WORKED...there were lots of dust, and even sand grains stuck in that gap, and like the phoenix...my phone got back to life!
Its amazing how delicate are these devices!! I think they are intended for enclosed-temp-controlled-ultraclean places only.
I hope this helps a lot of people having the same problem.
Thanks!
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awesome!!!! good job.
More info needed on "HTC fuze touch screen not working"
Hey, Ive tried following the thread about the htc fuze touch screen not working... up until the part about sand in 'some space between something...'
can someone provde more context/ pics? of where the sand might be.. because it sucks trying to use the fuze without a touch screen.
thanks for the help.
and the HTC customer support immediate went to the "well just hard reset the phone"... how quickly they are willing to erase all that data and hours of work to reconfig the phone..
any help is appreciated...
They were talking about the tiny gap between there the top layer of the screen (the material you touch) comes into contact with the body I believe. What you can try doing is running a piece of paper or something thing enough to wedge out the dirt in that area.
another somewhat common problem is the newton ring. You'll see an oily residue in the center area of your screen (it looks like rainbows). What I believe happens with this is your screen gets stuck to the actually LCD display underneath and doesn't bounce back to go back to it's resting state. What some people have said is to get some sort of adhesive material and use that to pull the screen up gently, so it goes back to resting. People have used tape and the such. Just be careful you don't pull the screen off your device.
Please help me with this touch screen problem:
In my HTC sensation 4G touchscreen has been replaced (together with display) and as a result I've noticed that device no longer registers fast swipes. No lag or other problems, just when you move finger fast - touchscreen fails to register it. In multitouch tests circle disappears during fast movements and in games like fruit ninja there is no line after the finger. Guys who helped me tried several digitizers they had in stock and all of them had this same problem.
My original digitizer and these ones are probably different models because mine was T-mobile and these have HTC written in the middle.
So I wanted to ask did somebody stumble upon this issue and is there a solution?
Or is it possible that all new ones they've tried are bad?
tenow said:
Please help me with this touch screen problem:
In my HTC sensation 4G touchscreen has been replaced (together with display) and as a result I've noticed that device no longer registers fast swipes. No lag or other problems, just when you move finger fast - touchscreen fails to register it. In multitouch tests circle disappears during fast movements and in games like fruit ninja there is no line after the finger. Guys who helped me tried several digitizers they had in stock and all of them had this same problem.
My original digitizer and these ones are probably different models because mine was T-mobile and these have HTC written in the middle.
So I wanted to ask did somebody stumble upon this issue and is there a solution?
Or is it possible that all new ones they've tried are bad?
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Click to collapse
i have similar issue. my screen doesn't register any touch on the left half, unless i touch the right half a few times first...:/ my digitizer got changed as well. but after that all is fine...only after i turn off the screen, then on again.....it's a little annoying, but not making my device useless at least.
as for to what's the cause, possibly each phone needs a special digitzer...as for the solution, i tried many, nothing worked...
I read of someone with a similar problem, they took screen apart again and found the wire was slightly pinched, they said they carefully put wires back in place and paid extra Attention to the wires and problem was solved. Now, I personally have not tried it but I did read this fix. Maybe it might help, worth a try? Hope this helps!
Sent from my HTC Sensation 4G
I'm on the same boat. Dropped it and cracked the screen. So I bought a replacement screen and replaced it myself. Its the one with just the HTC in the middle. (I'm T-mobile) Well now, like yours, it sucks at registering touch accurately. I have to press solidly on the screen to swipe screens or to open apps. Texting sucks because i have to press on each letter good or else it picks the wrong letter. I've searched for a solution as many have had this issue but seems like they just returned it for a new one. I cant since i replaced the screen and voided my warranty. I have taken it apart twice and carefully reassembled it making sure everything is good and snug and in the right place.....Still no love....Sucks! If anyone can help, it would be much appreciated as i have hit a dead end with this issue. Thanks.
Fisherman619 said:
I'm on the same boat. Dropped it and cracked the screen. So I bought a replacement screen and replaced it myself. Its the one with just the HTC in the middle. (I'm T-mobile) Well now, like yours, it sucks at registering touch accurately. I have to press solidly on the screen to swipe screens or to open apps. Texting sucks because i have to press on each letter good or else it picks the wrong letter. I've searched for a solution as many have had this issue but seems like they just returned it for a new one. I cant since i replaced the screen and voided my warranty. I have taken it apart twice and carefully reassembled it making sure everything is good and snug and in the right place.....Still no love....Sucks! If anyone can help, it would be much appreciated as i have hit a dead end with this issue. Thanks.
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this is quite different problem. Sensitivity of my display is OK unless you move fast. In your case it seems to be the problem of this exact screen. Try downloading SGS Touchscreen Booster from Play Store and play with settings.
Hello, guys.
Recently, I dropped my M2 on the street, resulting in cracked touchscreen and lcd. Replaced both the touch and the lcd, everything seemed normal until I noticed that the middle part of the touch (a line going from the left to the right, around 1cm height) doesn't work, it just doesn't respond. Later, I got another new touchscreen and same story - same part of the screen doesn't work.
Maybe we have some kind of defect touch screens here in Bulgarian stores? Though I bought the two touches from two seperate stores. Or it's possible that it's something with the lcd? Even though it works normally, no strange behavior, no black spots, scratches or anything. Or could it be a software problem? Using Android 5.0.
Thanks in advance.
More likely to be motherboard problem if it's the same with 2 different screens being installed
Thanks for your answer.
One thing I forgot to mention - when testing the screen in Sony's Sketch app or in the service menu, if I run my finger from the top to the bottom, or the opposite way quickly, sometimes, the lines my finger makes don't get cut, i.e. it's like the screen is functioning properly, with no dead spots. What does this mean?
According to Sony support, it could be a compatibility issue between the phone/touchscreen/LCD, what do you think?