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Only had my dang phone for about 2 weeks and already scratched the screen and thumb pad! Im a total perfectionist so u know this is killing me and thinking of calling att with some bs and getting a new one since im still in the 30 day period. This screen at first look thick like it was bulletproof glass and thought it would be extra durable compared to the tilt and 8525, guess not. I keep my phone all day in that modaco armor case which works perfectly but somehow seemd to scratch it up already. Can the stylus scratch the screen? I dont press hard but theres a scratch going vertical right where the scroll bar is on the screen thinking the stylus caused that one.
How about u guys?
deeznuts said:
Only had my dang phone for about 2 weeks and already scratched the screen and thumb pad! Im a total perfectionist so u know this is killing me and thinking of calling att with some bs and getting a new one since im still in the 30 day period. This screen at first look thick like it was bulletproof glass and thought it would be extra durable compared to the tilt and 8525, guess not. I keep my phone all day in that modaco armor case which works perfectly but somehow seemd to scratch it up already. Can the stylus scratch the screen? I dont press hard but theres a scratch going vertical right where the scroll bar is on the screen thinking the stylus caused that one.
How about u guys?
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Lol Its funny that I'm reading this because I'm in the process of exchanging my old fuze (2 weeks old) due to "random restarts". I just received the new one and I think I'll open it when my new case and screen protector arrives. I'm just beating up the old one for now since they gave me a month to return it.
DrzNight said:
Lol Its funny that I'm reading this because I'm in the process of exchanging my old fuze (2 weeks old) due to "random restarts". I just received the new one and I think I'll open it when my new case and screen protector arrives. I'm just beating up the old one for now since they gave me a month to return it.
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Haha, that was the excuse i was gonna use to return mine that works fine along with saying the tf3d isnt always working, haha! So in the 30 day window do u call then go to the store to pick up ur new one or do they mail it to u like a normal exchange?
I was thinking of getting a screen protector but they always look wack and almost can never get every single air bubble out. Even the expensive ones and seeing that extra layer on the screen kinda bugs. Idk?
deeznuts said:
Haha, that was the excuse i was gonna use to return mine that works fine along with saying the tf3d isnt always working, haha! So in the 30 day window do u call then go to the store to pick up ur new one or do they mail it to u like a normal exchange?
I was thinking of getting a screen protector but they always look wack and almost can never get every single air bubble out. Even the expensive ones and seeing that extra layer on the screen kinda bugs. Idk?
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In my case Amazon mailed it to me because that is technically the "store" from which I brought it from but in any other case you go back to the store and feed them that excuse (they won't doubt you at all). I'm debating about the screen protector but I'm OCD about not having something perfect but I think Im just going to go with the seidio innocase and clip combo. Before the fuze I had a tmobile sidekick slide which I treated just like I am with the fuze and was able to sell it for 10 more bucks than what I bought it for after using it for a year (goes to show)
Re: screen scratches, When I had my diamond I would sometimes use the back of my finger to swipe the screen with and actually scratched it with my nail. Was trying to avoid finger grease. Worked a charm till the scratches appeared. On my pro, I'm extra careful.I also hate screen protectors. Always look whacked to me. I use the stylus prolly 80% of the time.
I drive for fedex, and my fuze (no screen protector, no case) has taken a beating. I usually keep it in my shirt
pocket, and it often falls out screen first on: diamond plate aluminum flooring, concrete, rainy asphalt parking lots.... i think you get the picture. Still running strong. i think its had an effect on the home, send, and left keys; i have to press exactly in the right spot to get the intended keypress.
Fuze is definitely tough.
PS. Already got bodyguardz, and pouch type case for my replacement.
weaselcossey said:
I drive for fedex, and my fuze (no screen protector, no case) has taken a beating. I usually keep it in my shirt
pocket, and it often falls out screen first on: diamond plate aluminum flooring, concrete, rainy asphalt parking lots.... i think you get the picture. Still running strong. i think its had an effect on the home, send, and left keys; i have to press exactly in the right spot to get the intended keypress.
Fuze is definitely tough.
PS. Already got bodyguardz, and pouch type case for my replacement.
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I definitely just cringed a little upon looking at that picture lol Hope you have better luck with your replacement.
I have one small scratch that you can only see when the screen is off.
I usually keep it in my pocket, and I also don't like the screen protectors.
I usually keep mine in the pouch thing that came with it. I don't have any major scratches. I clean my screen a lot with a cleaning cloth what I carry around (Clean freak.)
what can i say?
DrzNight said:
I definitely just cringed a little upon looking at that picture lol Hope you have better luck with your replacement.
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i couldn't wait for accessories to come in, had to start using the fuze immediately because:
1. i'm a fiend
2. tilt died a slow (2 weeks) dr. pepper death
3. wife has the elfin (flashed/tweaked it countless times, now she's happy with it..... 'nuff said)
4. will put my sim in something else, and "drop my fuze in the lake", and pay $125 for another
i knew this would happen with my first, just not that bad
weaselcossey said:
i couldn't wait for accessories to come in, had to start using the fuze immediately because:
1. i'm a fiend
2. tilt died a slow (2 weeks) dr. pepper death
3. wife has the elfin (flashed/tweaked it countless times, now she's happy with it..... 'nuff said)
4. will put my sim in something else, and "drop my fuze in the lake", and pay $125 for another
i knew this would happen with my first, just not that bad
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Why? Just exchange it in for warranty purposes. What you have is just wear and tear >.> A genuine issue would be to flash back the original SPL and crash it by flashing a cooked rom. Even the expert guys won't know what caused it since the original SPL is on there and you get a new free fuze.
Kraize said:
Why? Just exchange it in for warranty purposes. What you have is just wear and tear >.> A genuine issue would be to flash back the original SPL and crash it by flashing a cooked rom. Even the expert guys won't know what caused it since the original SPL is on there and you get a new free fuze.
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1. how long is fuze manuf. warranty? (i'm workin' like 90+ hours a week, so i haven't even opened the book)
2. i don't have a spare phone. so i'd have to send mine in before they shipped the new one? or no?
sorry 'bout my typing, i'm nodding out
EDIT: 3. i could have a new fuze, and an abuzed fuze to experiment with
Lost Or Stolen Claims???
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
deeznuts said:
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
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ask your local store, or call and ask. they all tell me something different, but when i hear what i want to hear, i get their name, and maybe even record the conversation. but you have to let them know you are recording them, or you might go to jail.
EDIT: why the hell are the google ads trying to sell us k&n intakes?
deeznuts said:
I pay $10 more a month now to have insurance on my fuze. How does this work? Can i just "say" i lost it and pay the $125 fee for a new one and now have 2 fuzes? Does att have anyway of regulating this? I would imagine one could make some decent cash paying $125 for a new fuze then reselling for much more. Anyone know how this works with att?
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If it's anything like the old verizon insurance I use to have, I'm almost positive it is, you can only make 2 claims a year. As for saying you "lost it" you can completely get away with it as long as you don't continue using it with the same sim card (best bet is to sell it, make the 125 back, and have little bit more spending money for accessories).
you guys are crazy. im a bit psychotic about my fuze. no ones allowed to touch it (or even look at it too long) but me, im constantly wiping the finger print smudges and even the dust that lands on it when its just sitting there. i took off the screen protector because it was bubbling up around the ear piece and top corners and it was bugging me because it looked ugly. i think my fuze is better in a more pristine condition than when i took it out of the box. its the best phone ive ever had and i will never have enough money to buy another one.
I put the screen protector on my Touch Pro the moment I took it out of the box.
You should try and get a Zagg screen protector. I ordered a full body protector for my fuze last week and I'm waiting to get it. You can get 50% off until January 19th with the code SHOWSP09. Shipping is also free if you go with ground shipping.
http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
deca329 said:
You should try and get a Zagg screen protector. I ordered a full body protector for my fuze last week and I'm waiting to get it. You can get 50% off until January 19th with the code SHOWSP09. Shipping is also free if you go with ground shipping.
http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
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Interesting! I see someone on here has a video of it too. Gonna look into this thing, just might be the answer for my new fuze after i trade this scratched up sucker back in!
Wow, looks pretty dang amazing! If its as good as it looks on the site then ill probably get this for every phone for now on! Thanks too for the discount code bro, gives me second day shipping for free making up for the price!
I just got a full body InvisibleSHIELD installed on my verizon device at a local Zagg mall kiosk, the installer had to cut the bottom to accommodate the 3.5 jack and the side for the volume rocker. The Installer said that Zagg doesn't actually make a Verizon specific body shield. Anyway, here are some pictures of it.
http://s188.photobucket.com/albums/...ction=tags¤t=InvisibleSHIELD on VZW TP2
I contacted Zagg about this and a rep told me that because the installer cut the shield that the warranty is now vioded....
This is what she said
Code:
Hello *****,
Thank you for contacting ZAGG, where we are Zealous About Great Gadgets! My name is Betty and I appreciate the opportunity to assist you.
I sincerely apologize you have been misinformed. We do offer an invisibleSHIELD specifically for the HTC Touch Pro 2 (Verizon). You can find this item on the following links:
http://www.zagg.com/invisibleshield/htc-touch-pro-2-verizon-cases-screen-protectors-covers-skins-shields.php
http://www.zagg.com/invisibleshield/search/search.php?x=0&y=0&keyword=htc+touch+pro
In regards to your email, retail locations are authorized sellers of ZAGG. They also have their own separate policy and procedures.
I understand the sales representative at the mall kiosk altered your invisibleSHIELD. If the invisibleSHIELD is cut by anyone other than our professional shield designers, your Lifetime warranty will be voided. We do not recommend cutting or altering the invisibleSHIELD.
I hope this helps! Please feel free to contact me if you have any further questions or comments.
All the best,
B****
I replied
Code:
Hi B****,
Thanks for the speedy response, however let me see if I understand this; because the authorized seller cut my shield in order to make a fit onto my phone, my warranty is voided and now I need to pay for a new shield if I want the correct one installed onto my phone?
Concerned Customer
I am currently awaiting a response from them. I tried calling the kiosk back but no one is answering, they're probably at lunch, however I'm not sure what to tell them aside from "You LIED AND YOU F###ed up my shield, do it again!" If anyone else has had a VZW Zagg shield installed, let me know what the results where please.
Did the installer inform you that they would have to modify the shields before they hacked on them? How did you pay? If by CC then you may have the option of disputing with your CC company.
Bad Zagg experience
I ordered a full body Verizon version via the Zagg website. I was careful to select the Verizon version. Because I have no patience I ordered express delivery.
When the product arrived it was a generic version. Holes in the wrong place ect.. When I called they implied I ordered wrong and suggested next time I order to select the Verizon version. I asked the rep. to order for me so it was correct, and again like a fool I paid for the express delivery. 2 days later it didn't show and when I checked the status it was on backorder. When I tried to cancel the express delivery for obvious reasons they would not do it.
I asked how they accepted my order when they were on backorder. Anyway I was not happy.
I ended up using the generic screen, other than a small camera hole on the top right it fit. After a couple days I was not happy with it's apperance, and how the sides felt. I looked for another option. I found Ghost Armor after searching this site.
I first ordered the full body then minutes later decided to order just the screen not knowing if there would be a difference. Not only did they check wih me to make sure I didn't double order, but they packed both orders together and refunded me the shipping on one order.
Bottom line, no question between the two the Ghost Armor is the best screen cover. You don't even know it's there. However the side and back covers are not great. If protecting your whole phone is vital then Zagg is for you. The Zagg screen wraps around the edges and offers more coverage.
My Verizon Zagg showed up and I left it in the box for now. I don't think I'm covering the back or sides. If I do I will use the Zagg back cover. How funny will that be?!
jsquared, sounds like you have too much money to spend on screen protectors... But is it true that the Zagg covers the sides on the screen portion?
jsquared said:
My Verizon Zagg showed up and I left it in the box for now. I don't think I'm covering the back or sides. If I do I will use the Zagg back cover. How funny will that be?!
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Do you mind taking a look at what the front of the cover looks like?
Yes, the Zagg covers the entire screen and wraps around the top corners, bottom corners, around the bottom buttons, and both sides. However, it does not cover the entire sides. It prob. covers half the sides. It stops at the side crease. The Zagg does cover more than the Ghost Armor sides. My problem with Zagg is that the film is a little cloudy and sticky. It's obvious that there is a screen cover on.
My only concern is the screen and the Ghost Armor is perfect because I can't even tell it's there.
HOWEVER, my best advice is for you to buy both.... that way you can't go wrong
I wish I had seen this first
I just had mine installed at the Valley Faire Mall in San Jose while I traveled through. I was a little leary as he was putting it on because it looked like he had to trim the bottom also and the hole is in the wrong place up top. The center pieces where not cut correctly either and there are gaps where the screen meets the body and the screen. He insists these will go away after 24 hours or so. I think it looks like a total piece of crap. Carefully placed saran wrap would have looked more professional. I'm not even going to bother calling them. I will be in Salt Lake on Friday and I will show them what their "Authorized Resellers" are selling as the correct product and let them explain in person. I have Ghost Armor on my Storm that was put on in their kiosk in Chicago and it looks and feels 100% better. Can't even tell its there. This looks like I left the original plastic on the phone. Maybe if I show them my Ghost Armored Storm it will inspire them to make a better quality product. Ya Right. Highly unrecommended.
I attached some pics of the front. That bottom left corner is never going to lay properly no matter how much time. As you can see it was a real professional job.
Techitrucker said:
I just had mine installed at the Valley Faire Mall in San Jose while I traveled through. I was a little leary as he was putting it on because it looked like he had to trim the bottom also and the hole is in the wrong place up top. The center pieces where not cut correctly either and there are gaps where the screen meets the body and the screen. He insists these will go away after 24 hours or so. I think it looks like a total piece of crap. Carefully placed saran wrap would have looked more professional. I'm not even going to bother calling them. I will be in Salt Lake on Friday and I will show them what their "Authorized Resellers" are selling as the correct product and let them explain in person. I have Ghost Armor on my Storm that was put on in their kiosk in Chicago and it looks and feels 100% better. Can't even tell its there. This looks like I left the original plastic on the phone. Maybe if I show them my Ghost Armored Storm it will inspire them to make a better quality product. Ya Right. Highly unrecommended.
I attached some pics of the front. That bottom left corner is never going to lay properly no matter how much time. As you can see it was a real professional job.
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LMFAO!!!!! that's exactly where I had mine done at! I emailed Zagg and they said that they're going to send me the correct version, I just gotta register my product at their website.
Well it's good to see some positive comments on the ghost armor. I ordered the screen protector only, but have never used it before so I am anxious to see how it looks. I have used the invisishield and phantom skinz, and really haven't like either one. And it's sad to say that I did a better install of the protector myself than the one in the picture posted. Hopefully the ghost armor will not be as sticky and noticeable as the other two. I have yet to see any real negative comments on it yet. The installer of that shield should have his @ss whooped for screwing up your phone....LOL
das7771 said:
Well it's good to see some positive comments on the ghost armor. I ordered the screen protector only, but have never used it before so I am anxious to see how it looks. I have used the invisishield and phantom skinz, and really haven't like either one. And it's sad to say that I did a better install of the protector myself than the one in the picture posted. Hopefully the ghost armor will not be as sticky and noticeable as the other two. I have yet to see any real negative comments on it yet. The installer of that shield should have his @ss whooped for screwing up your phone....LOL
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Honestly, as much as I love a slick slippery phone, I prefer something that has a bit of grip on it so it wont fall outa my hand and it wont slip off my desk. He DID **** up my cover, not my phone, and Zagg will provide a replacement (minus shipping >_< ).
Well, they are sending me a new one, though they tried to make it seem as if I should go away and they where doing me a favor. They screw the pooch, and I have to put $25 bucks on hold so they will send me a proper one. At least they eating the shipping to me. Its going back to them in a white envelope. Screwiest lifetime warranty in the business, designed to keep people from wanting to take advantage of it. Never again.
Yeah, they told me the same, I think I'm going to call the kiosk again and talk to the manager about this, see if I can get him to order in the tp2 skin so that they obsorb the $4 hit (sorry but now-a-days 4 bucks is a lot for shipping for something they they ****ed up on). Obviously if 2 random people on this board happen on the same thread about the same kiosk, then this is probably a problem for them, this doesn't reflect well on Zagg, even if they don't officially own the kiosks.
i installed mine myself and it all went well everything fit but i'm wondering is there supposed to be a piece for around the screen? Mine came with two pieces, the back cover and one for the screen itself but the glossy part around the screen is uncovered. if someone could let me know that would be great thanks
kern417 said:
i installed mine myself and it all went well everything fit but i'm wondering is there supposed to be a piece for around the screen? Mine came with two pieces, the back cover and one for the screen itself but the glossy part around the screen is uncovered. if someone could let me know that would be great thanks
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\
No, there is no piece for the glossy black part around the screen. My installer told me it was because it may peel off while removing the shield. He said it previously happened with different models of the Blackberry.
After having a Zagg on my TP1 and liking it until it started losing adhesive and peeling off, I originally ordered the Zagg IS generic GSM TP2 model (the one that overlaps the screen and needs to be cut for the 3.5MM jack) and altered it myself to fit as I hadn't heard about the Ghost Armor yet and Zagg didn't have a Verizon version at the time. That said, when I finally got the Ghost Armor, I found it a far superior product to Zagg. No orange peel, better appearance, and better feel, and easier to apply. You really can't tell it's there. I won't be using anything else from now on.
Just talked with the people at the kiosk I had the shield installed; despite what Zagg told me via email they said that they don't make a Verizon specific shield, and that they ALWAYS must alter the shield for the TP2 for Verizon and even some other phones and that Zagg was lying about making Verizon specific shields. I'm going to have to call Zagg about this tomorrow (it's pass their business hours, and email conversation seems to take them 1 day to reply, no matter what) and see who's bullshitting here... Ghost Armor is starting to look like a better option...
tell the idiots at the kiosk to check out zagg's site: http://www.zagg.com/invisibleshield...es-screen-protectors-covers-skins-shields.php
Murphy71984 said:
\
No, there is no piece for the glossy black part around the screen. My installer told me it was because it may peel off while removing the shield. He said it previously happened with different models of the Blackberry.
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LAME....that part sticks out more too. I wish I had a protector on it ):
Got the replacement today. Though it fits better now, it leaves the most vulnerable parts of the device exposed. They really need to make some kind of surround to protect the frame around the screen as its basically useless without something like that. Kind of a lame excuse that it may peel the device on removal since the surround on a Blackberry is painted and the TP2 is solid plastic. Nothing to peel. It does look much better now though.
Techitrucker said:
Got the replacement today. Though it fits better now, it leaves the most vulnerable parts of the device exposed. They really need to make some kind of surround to protect the frame around the screen as its basically useless without something like that. Kind of a lame excuse that it may peel the device on removal since the surround on a Blackberry is painted and the TP2 is solid plastic. Nothing to peel. It does look much better now though.
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Damn, we must be in sync or something, got my replacement today as well, I took it to a different kiosk (closer to my home) and I explained the story to the guy and he installed my new shield for free , I also sent the incorrect shields back to Zagg for a refund (or atleast for them to de-authorize the cash they have on hold on my account). I will be complaining to the Valley Fair kiosk owner and try to get a refund for the installation at the very least for this whole fiasco.
Are these things really necessary? I guess the Body Glove gel case is OK, but I don't abuse my phone and think these things might be unnecessary.
Also do teh screen protectors make it obvious that they are on the phone?
i got both just in case since i cant get insurance on my phone because i used a cross upgrade on my account and ATT wont let me...but regardless i say do it.
I'm careful as well but I slipped my iPhone one time and it bit pavement... Good thing I had a hard case.
With THIS phone I'm considering going the Insurance route and just using a bodyguardz for scratches.
Edit- after thinking about it... Pay $5/mo with a $50 deductible or pay one-time $30 for a good case (when they come out)??? Makes no sense to buy insurance, for me anyway.
I usually have not carried a case but honestly I have dropped every single phone I have had since the first gen iPhone at least once. Sometimes I can't help it no matter how careful I am. A couple times it has been other people dropping my phone.
Less than 24 hours after getting the captivate I was getting out of my car at work and the phone is large enough that I guess when I sat down in my car it poked out of my pocket a little. When I got out of the car it fell out of my pocket and hit the ground. Luckily I had a case. Better paying 25 or whatever for the case than having that 1% chance of an accident ruin the phone.
-JChao
Should protect your phone but look sexy too.protect your phone but look sexy too.If you are absolutely against a case then just get a carrying case that you take it in and out of.
Screen protector is a must with touch screen if you're a guy. Screen films are not noticible if you pick a good brand. Read through the captivate accessory sub forum for more info.
Pretty sure most of you can tell where I am heading with this thread based on the title. I personally find the One S has a rather thin and slippery grip on the side, and I am wondering if the fellow One S owners share similar sentiments.
I had the phone for about 2.5 weeks or so, and was totally loving it, except the fact that I always had a hard time getting a good grip with the phone in my hand. One day, I accidentally dropped the phone, from maybe not more than 3ft high. And unfortunately the screen completely cracked. I was extremely upset, partially at myself for not using a screen protector, but more so at HTC.
Phone is not covered by T-mobile's warranty (no insurance), HTC could not even give me a quote for repair due to the phone was just released. So now I have arguably the latest and best android phone in the market collecting dust at home.
Sorry to hear, dude - was this the grey version?
I don't think a screen protector would have helped you as they're more to protect from scratches, not impact.
Did you buy it with a credit card? If so, you may have insurance without even knowing it.
Dude thats so bad
I new i would break my phone if i didnt get a case... after a few minutes it was slipping out of my hand...
The design is awesome, but they should have implemented so rubber grips down the sides or something..
Anyway, if you do get it fixed...... GET A CASE !! its the best thing i ever bought
Check the House Insurance (if you have it) you may be covered....mine is!
Edit:
Ebay are selling the screens
I know Discover cards have a insurance clause on some of their stuff so you should check that out like the other guy said . . but yea it's slipped out of my hands onto my jeans countless times because of the lack of grip lol .. that's why i bought a case first thing ..and as for screen protectors i've cracked 3 phones with them on (one with a case on as well) so they don't really help from drops and places should tell you that when you buy it too
Can u post a pic of the damage
sent from a guy living in a van down by the river
I dropped phone 2 times but I'm extremely lucky nothing major at all I bought case today but ya it's a bit slipper nexus s was worst
Sent from my HTC VLE_U using XDA
I just got my New One S today as I bricked mine.
:'(
My wife just dropped her One S.... Screen cracked but I'm within the 14 day insurance purchase from T-Mobile. Just got off the phone and within a few weeks we'll warranty the phone. Looking at about 100-120 after all it's a said and done. Needless to say we're lucky on this one.
Sent from my HTC VLE_U using XDA
I dropped my iphone4 a countless of times on concrete and the glass never shattered. I dropped my 1S a couple of times already on ceramic tiles and still nothing except that MAO paint problem.
I think cases are butt ugly and a waste of money. I wouldn't even go for the 1S if I was going to use a case. Seriously put a 1S in a case and what does it have over the SGS3 or the 1X?
Anyway just my opinion
i actually dont believe in phone case either becuz i think they make the phone look ugly and bulky, thus ive never bought phone cases.
however, due to this phone being so thin and slippery, I felt like a grippy phone case is a must have. after surfing around the web for a little while, i found diztronic matte back phone case. Just got the case today and i love it!
high quality case, its made of TPU so it has a good amount of grip. All the holes are cut out perfectly (it doesnt cover any speaker/mic/sensor opening). The case is also thin so it doesnt make my phone bulky (sure it makes ur phone look a little thicker, but it's not a bad compromise at all). And last but not least, i really dig the look of the case, very well designed in my opinion. It also come with a screen protector in case anyone needs one.
And this is exactly why I'm putting a case on my phone for the first time ever. Sorry to hear about your phone mate.
Sent from the future using the Tardis
I've checked online and seen it listed but can I just verify that this phone has Gorilla Glass 1/2? Obviously, that doesn't make it crack proof but I work construction and end up putting my phones through their paces and found that my Milestone (Gorilla Glass) held up a fair bit better than my Desire Z (no Gorilla Glass).
And yes, in my situation a case (And insurance) is a necessity on a three year contract.
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
Get one of these TPU cases, very minimal and offers a good grip, easy to take on and off and has a ever so slightly raised edge around the front so even if you drop it face first the screen won't impact any surfaces. I got the clear one with the curved sand blasted part. I think I paid like $9 shipped and it came within a week.
Thanks
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
kpnyc said:
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
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I doubt HTC is going to help you. You dropped it, and therefore are responsible. Yeah, it SUCKS.
Also, I'm surprised that this screen is Gorilla Glass, based on these reports of cracking. What's the point of Gorilla Glass if it breaks just as easy? I know it's scratchproof, but it's also supposed to be much more resistant to breaks.
arpheztwig said:
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
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LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
icecicle04 said:
LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
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Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
chic.geek said:
Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
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It's what they SHOULD be doing..seriously. But to explain the process:
Call tmobile
Ask for technical support
Tell them "i don't know what's wrong with my phone, the touch screen isn't working on certain parts and it keeps freezing and calling people on its own" or make up any other non physical issue you can think of.
They'll make you trouble shoot the phone and just play dumb and stick to your "my phone isn't working" excuse
Then the technical support person will tell you "okay, we're going to send you a phone exchange and you just send back the one with issues" they'll ask you if the phone has any PHYSICAL or WATER damage... SAY NO. They'll tell you if they find any damage they will charge you ___ which as the previous poster stated is A LOT cheaper charge than anything the insurance or htc or anyone else will bill you for. You might have to pay for the shipping of the new exchange and that's it.
(and if you end up getting nervous about this and chicken out when the new phone gets to you... just send the same phone back... tmobile sends you a little white box and inside that white box is the shell of the "new" phone with a pre labeled mailing slip and a little sticker to seal the box up again...no big deal)
Make sense?
Alright, so I know there are countless blogs, posts, threads, forums, sites, etc that talk about the best way to remove a scratch, but I don't have the cash to go try something that won't work or will make things worse.
So I am asking for recommendations.
A bit ago I swapped out my note because it had a deep, but small, gouge in it. Now, thanks to rough handling of my kids I now have a new scratch on the screen. This one if lighter, but definitely longer. I have not gotten around to getting a screen protector due to cost (I am a dad with two kids and a wife to support on a single income....so even a few bucks is expensive. It was a miracle I got the tablet at all). So I was waiting for today, my payday, to get a screen protector and I come to find this scratch.
I have a bottle of displex touch screen fixer somewhere, but I cannot find it. It helps fill in the scratch a little, and worked on my acer a500 to some degree. However, I cannot find the bottle and will have to buy a new bottle here soon if I cannot find this one. Since money is, obviously, a big concern, I cannot afford to spend 10 bucks on one thing, then 10 on another, and 10 on another, and so on.
So, whats the best way to get rid of the scratch? I plan on putting a screen protector on it here very soon, but don't want to put a protector on it, and then just have to take it off when I get some scratch stuff, and then have to reapply a new protector. So I need to do something soon before anything worse happens to it.
Any suggestions?
You let your children play with your tablet without a screen protector? No offense, but are you insane?
I know of no way to completely remove a scratch from your screen. If you are within 30 days of your purchase your can always just try and return it.
Sent from my GT-N8013 using Tapatalk 2
My kids are great with tablets, but not completely safe with them. They wind up getting ahold of it eventually, and my wife takes it to school while we wait until we can buy her a tablet with her school stipend.
We are within the 30 day period (at least based on the last exchange we did...since the prior models had some bad light leakage). So my wife is going to take it in tomorrow. She always seems to get better responses with her doing it than me. The note was essentially an upgrade from the a500 I had. The a500 had a protection plan on it, and it got damages and took it in and got is free swapped for an asus tf300. and eventually got it to getting swapped for a note an a little extra cash for the price difference.
I buy protection plans on everything I can. From my tv, to my guitar, to my computers and tablets and phones and everything. So it is protected. I can take it in and tell them to swap it out, and maybe wait a week or two while they "send it in for repair" an all that...but it just means I have to spend another 100 bucks to renew the protection plan on it, when i could just try and make up some BS reason for swapping it out right now and get them to give me a new one instead since I am within 30 days.
Hopefully, the exchange will work. The displex I was able to dig up did not. The sad thing was that I was getting a screen protector. originally planning on the write shield. but was actually going to get a 3 buck screen protector in the meantime. Ive just been negative in the bank and not able to buy anything without a 37 buck overdraft fee, until I got paid today. Literally, the night that my paycheck deposited, I noticed the scratch and the wife found three others. Its deep enough to mess with the display and make it all funky. The other scratched are not big deal, but this one is.
Sorry for the rant, but it just bugs me. I get my first note in the white color that I wanted, and it gets a gouge and have to swap it out. Then the black models I get all have light leakage and finally find one that does not and it gets scratched before I can get a screen protector. damn.
Well when you get the new one immediately put a screen protector and a heavy duty case on it before the kids get within 10 feet of the thing.
Sent from my GT-N8013 using Tapatalk 2
mitchellvii said:
Well when you get the new one immediately put a screen protector and a heavy duty case on it before the kids get within 10 feet of the thing.
Sent from my GT-N8013 using Tapatalk 2
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Or keep it away from the kids. Period. I teach children about computers but always supervise them. If you can't supervise one on one then take it with you when you go. $500.00 is too expensive a toy for children.
Are there services that can polish small scratches and not ruin the touch screen capability?
There are kits that can be used to polish automotive glass.
Another tip I've read about is to get toothpaste, fill the scratch, clean away all excess with a razor blade, let the toothpaste dry then polish out the scratch. I have not tried this method.
I definately not going to let my baby near this beast 10.1..although its a beast 10.1, it need to be treat gently, & even a baby can make a fierce beast cry..lol
Sent from my GT-N8000 using xda app-developers app
I don't understand how the screen got scratched in the first place.
If my girlfriend's little boy (age 3) got anywhere near my tablet a scratch on the screen would be the least of my problems. I would spend a day just looking for the various pieces strewn about the house. That kid is a destroyer.