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So I just lucky enough to win the bid for a used but new conditioned HTC Sensation 4G in January for $200 on ebay. I've been using the phone ever since and just 3 weeks ago when I called T-Mobile to make some changes to my data plan, they told me I was eligible for the premium handset protection plan for about $8 month and it will cover anything that's wrong with my phone at all. I, of course, took that offer within a heart beat to protect my phone that wasn't purchased from T-Mobile at all.
About 6 days ago, my phone suddenly started overheating (stock rom/stock everything) and phone just shut off after it got so hot and it didn't even charge or anything. The phone was COMPLETELY dead. I then remembered that I had the premium protection so I called T-Mobile and they quickly processed a replacement and they gave me a HTC Sensation 4G BRAND NEW. So not only was I lucky enough to save money on a used phone bought on eBay but I technically got a brand new condition of it for the same price... $200...
My question is. How was I even eligible for the protection offer. From my understanding, you can only be eligible if you purchase the phone directly from T-Mobile and of course the previous owner probably purchased directly from T-Mobile but still, how was I eligible? Because if this is the case, then I'll just start buying broken phones off of eBay and then get a protection plan and get a free replacement in new condition...
I work for T-Mobile and we were offering php as open enrollment but it was only to be offered if you received a sms for it ..... yes your very lucky keep the plan
Sent from my DROID RAZR using xda premium
I am not on Tmobile, but on Sprint. I always purchase my phones on eBay, I once purchased 2 HTC EVO 4g, one new in box, the other used. Both were eligable for sprints insurance for $8/mo. I have turned the used one in for insurance twice and subsequently sold it to a friend who also got the insurance.
I know I am not on tmo but both companies are just trying to make the extra $96/yr per person so I don't think the purchase source matters.
Just my thoughts
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jmarrale said:
I work for T-Mobile and we were offering php as open enrollment but it was only to be offered if you received a sms for it ..... yes your very lucky keep the plan
Sent from my DROID RAZR using xda premium
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I never got a text, it was offered to me on the phone when making data changes to my plan. So I guess I was lucky
the_plattypus said:
I am not on Tmobile, but on Sprint. I always purchase my phones on eBay, I once purchased 2 HTC EVO 4g, one new in box, the other used. Both were eligable for sprints insurance for $8/mo. I have turned the used one in for insurance twice and subsequently sold it to a friend who also got the insurance.
I know I am not on tmo but both companies are just trying to make the extra $96/yr per person so I don't think the purchase source matters.
Just my thoughts
Sent from my PG06100 using xda premium
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makes sense but then again, people can abuse it and purchase broken phones or make false claims and get the replacement.
I bought my sensation on ebay as well and had the same question. The way it was explained to me by a tmo rep is that the warranty is for the sim card, so as long as you have that sim card in only 1 phone the warranty will cover it no matter what the phone is.
I ordered my HTC One X on another line in my family plan and it arrives today. However that person is out of state and the AT&T rep said that I had to bring both phones into the store for them to make the swap happen. Is is possible for AT&T to issue me a new microsim for my number and use that to activate my phone without have the other phone in possession? Or is the bottom line to just have both the phones to make the switch?
edlose said:
I ordered my HTC One X on another line in my family plan and it arrives today. However that person is out of state and the AT&T rep said that I had to bring both phones into the store for them to make the swap happen. Is is possible for AT&T to issue me a new microsim for my number and use that to activate my phone without have the other phone in possession? Or is the bottom line to just have both the phones to make the switch?
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You don't need to have both phones there. Last time I did a cross upgrade in a store I called the other line and asked them to turn off their phone for ten minutes (Rep told me to tell them that) Then we proceeded to do the regular upgrade.
I'm doing another cross today, since the phone comes with a microsim I'm calling and asking them to register it to my number, it can be done.
edlose said:
I ordered my HTC One X on another line in my family plan and it arrives today. However that person is out of state and the AT&T rep said that I had to bring both phones into the store for them to make the swap happen. Is is possible for AT&T to issue me a new microsim for my number and use that to activate my phone without have the other phone in possession? Or is the bottom line to just have both the phones to make the switch?
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Just did this today with no issues. Just call att customer service from a different line than the one you are activating the sim for. They should be able to do this without interfering with the line you used for the upgrade.
Sent from my HTC One X using Tapatalk 2
in the past it was easy, i've just switched sim cards
but now it is pain with different sizes and not accesible on iphone
I did it Sunday without my old phone..left vivid in truck, added a line, they put in micro lte sim, deactivated old sim, and done...this was at best buy..they have best insurance and buyback program..after 24 months they give u 20% of full retail ($629.99) towards a new phone...fee was $30...well worth it and when I upgrade, I won't have to pay much for new phone...you get more trade in if u trade in sooner..it's pro rated..24 months is 20%, 12 months 50%, 6 months 75%, etc...as long as phone works at trade in..but att contracts are 24 months so that is what I'll do...
Sent from my HTC One X using xda premium
Hello,
So here's my situation. I have Verizon Wireless with Unlimited data. I wanted to keep the unlimited data plan. The phone that i really want is the HTC Incredible 4G (smaller screen, reasonable processing power, etc.). However, since the Inc4g wasn't going to be available before June 28th, I preordered the SGS3 from verizon with the subsidy ($200 out of my pocket). I then put the SGS3 phone on sale on Ebay for market value ($500 back into my pocket). This give me a little extra money ($300) to go towards the Full price of the Inc4G from verizon (no subsidy/full retail). So hopefully you have followed me so far. Basically, i got the SGS3 just to sell it on ebay for profit and use those profits to get the HTC Inc4G while keeping unlimited data.
So anyways, I went in to a Verizon "corporate" store today to buy the Inc4G and complete my plan. HOWEVER, there was a problem. The verizon sales guy said that he/I couldn't activate any phone on my account until the pre-ordered SGS3 was activated. He says that since the pre-ordered SGS3 is ... "pre-activated" to my account, nothing else can be activated on my account until the SGS3 is activated. Also, vzw sales guy says if I send the SGS3 directly to the guy on ebay (without activating it on my acct first), he would not be able to activate it on his account. Apparently the phone is locked to my acct until I activate it. So the problem here is that I promised the guy on ebay (to whom I already sold the SGS3) that the SGS3 box would be sealed. I see people sell these new phones on ebay all the time claiming "sealed and new in the box". How do they do it? Is this verizon guy mistaken about having to activating the SGS3? He appeared to know what he is talking about. He tried it on a few different computers in the "corporate store" (i.e. not a vzw authorized reseller) and also asked another associate (she agreed that it wouldn't work, but told him to try to activate the Inc4G anyways - it didn't work. The computers said the SGS3 has to be activated first).
To be clear, it's not a big deal that i can't activate a new phone (Inc4G) until after i receive the SGS3 sometime next week... what is a big deal is that i have to open the box, activate the phone, then send it to the ebay guy, when I had claimed that the phone would be "new and unopened".
Does anyone have any advice on this? Thank you so much!
Not a ton I could add to advice but if the guy who bought it on ebay is reasonable he may be ok with you just activating it and sending it off to him. I'd say your best bet is toexplain it to him the way you did in your post.
gl
Hello,<br />
So here's my situation. I have Verizon Wireless with Unlimited data. I wanted to keep the unlimited data plan. The phone that i really want is the HTC Incredible 4G (smaller screen, reasonable processing power, etc.). However, since the Inc4g wasn't going to be available before June 28th, I preordered the SGS3 from verizon with the subsidy ($200 out of my pocket). I then put the SGS3 phone on sale on Ebay for market value ($500 back into my pocket). This give me a little extra money ($300) to go towards the Full price of the Inc4G from verizon (no subsidy/full retail). So hopefully you have followed me so far. Basically, i got the SGS3 just to sell it on ebay for profit and use those profits to get the HTC Inc4G while keeping unlimited data. <br />
<br />
So anyways, I went in to a Verizon "corporate" store today to buy the Inc4G and complete my plan. HOWEVER, there was a problem. The verizon sales guy said that he/I couldn't activate any phone on my account until the pre-ordered SGS3 was activated. He says that since the pre-ordered SGS3 is ... "pre-activated" to my account, nothing else can be activated on my account until the SGS3 is activated. Also, vzw sales guy says if I send the SGS3 directly to the guy on ebay (without activating it on my acct first), he would not be able to activate it on his account. Apparently the phone is locked to my acct until I activate it. So the problem here is that I promised the guy on ebay (to whom I already sold the SGS3) that the SGS3 box would be sealed. I see people sell these new phones on ebay all the time claiming "sealed and new in the box". How do they do it? Is this verizon guy mistaken about having to activating the SGS3? He appeared to know what he is talking about. He tried it on a few different computers in the "corporate store" (i.e. not a vzw authorized reseller) and also asked another associate (she agreed that it wouldn't work, but told him to try to activate the Inc4G anyways - it didn't work. The computers said the SGS3 has to be activated first).<br />
<br />
To be clear, it's not a big deal that i can't activate a new phone (Inc4G) until after i receive the SGS3 sometime next week... what is a big deal is that i have to open the box, activate the phone, then send it to the ebay guy, when I had claimed that the phone would be "new and unopened". <br />
<br />
Does anyone have any advice on this? Thank you so much!
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This is a question you need to ask him and ebay.
Sent from my GT-I9300 using xda app-developers app
Yeah, best bet would be explain your situation to the buyer - I think he'd rather receive a phone that he can use where the box is not sealed, than a phone he can't use where the box is sealed
Sent from my GT-I9300 using Tapatalk 2
Hello again,
So i thought you all were right about just being honest and upfront with the guy on ebay. So i emailed him and explained the situation just like in my OP. He emailed back and said that it was OK for me to activate the phone and turn it right back off. Thanks everyone for your help/advice!
I just bought a galaxy s3 2 months ago (t mobile) in contract 2 years. I don't like it. I have my old phone as well. I put the sim from galaxy into my old phone activated it same number and all and it works fine. Now I have a new galaxy s3 here that I am not using at all. Can I sell it without the buyer having any problems activating it? Will it still be attached to my account. Not sure how this works. I have never did this before
I know this is prob a dumb ? but i just wanna make sure before I sell it.
The phone would be carrier-locked to tmobile and probably to your account. Im guessing you paid a subsidized price for it, like $100, and it's so cheap because they intend to recoup the actual cost over the life of your contract. Contact them and see what they have to say.
I have AT&T. I had a galaxy s3, loved it but wanted the note 2, so I bought a note 2 for full price. I then sold my s3 to someone who was also on att and everything was okay. I just wiped the s3, factory reset it, and took out my sim.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Full price, meaning several hundred dollars? Sounds like you would lose the subsidy on a second phone?
This worked for me. I upgraded to the HTC m8 on black Friday weekend 2014 through best buy. I hope it helps you. I used method #6
www.droid-life.com/2014/09/25/upgrade-verizon-keep-unlimited-data/
Darn! I used Method One and paid $500. Using Method Six would have required me to cut down my S3 MicroSIM to a NanoSIM. I thought I might have to that anyway so I bought a SIM cutter. Method Six would have saved me $500 but if caught I imagine I would definitely have lost my unlimited data.
I am starting to understand why the Japanese are going back to Flip Phones.
I've used method 6 in the past with no issues. I purchased through BB.
Sent from my HTC One M8
schneid said:
Darn! I used Method One and paid $500. Using Method Six would have required me to cut down my S3 MicroSIM to a NanoSIM. I thought I might have to that anyway so I bought a SIM cutter. Method Six would have saved me $500 but if caught I imagine I would definitely have lost my unlimited data.
I am starting to understand why the Japanese are going back to Flip Phones.
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You live in Japan?
chowner said:
You live in Japan?
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No but I get it.
I believe Verizon has now made a policy change so that you can no longer use options 2-5 don't quote me on that but I have seen that on another forum, option 6 is risky as hell wouldn't even go there but then again I'm just paranoid. When I upgrade to the M9 (hopefully there is a plus) I'll be buying full price.
The Stig 04 said:
I believe Verizon has now made a policy change so that you can no longer use options 2-5 don't quote me on that but I have seen that on another forum, option 6 is risky as hell wouldn't even go there but then again I'm just paranoid. When I upgrade to the M9 (hopefully there is a plus) I'll be buying full price.
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And then can you S-Off it?
schneid said:
And then can you S-Off it?
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If something like the sunshine method is available yes. Verizon likes to play the difficult one and not allow their phones be unlocked via htcdev.
The Stig 04 said:
I believe Verizon has now made a policy change so that you can no longer use options 2-5 don't quote me on that but I have seen that on another forum, option 6 is risky as hell wouldn't even go there but then again I'm just paranoid. When I upgrade to the M9 (hopefully there is a plus) I'll be buying full price.
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Just used option 5 a couple months ago. Caveat: if you purchase a smart phone with the extra line, you have to keep a smartphone data plan on that line for 2 years or pay ETF. If you aren't going to be using that extra line, it's cheaper to just buy a new phone for full retail.
I bought my last two phones off of Swappa. Still rolling strong with Unlimited Data here.
Has anyone tried (lately) getting a device via BestBuy dot com, and doing the "keep current plan" option, to upgrade a device without losing Unlimited Data? I'm trying to help a friend update his device (to a Galaxy S5, currently available for $1), and I'm not seeing any place to keep current plan. I suspect they (at Verizon's behest) fixed the loophole, but I'm looking for confirmation.
Freedom First said:
Has anyone tried (lately) getting a device via BestBuy dot com, and doing the "keep current plan" option, to upgrade a device without losing Unlimited Data? I'm trying to help a friend update his device (to a Galaxy S5, currently available for $1), and I'm not seeing any place to keep current plan. I suspect they (at Verizon's behest) fixed the loophole, but I'm looking for confirmation.
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You might see what happens for a few different devices. I bought my m8 that way and a few months later I bought my wife's 2013 Moto X and saw that the galaxy s4 mini (I think) didn't give the keep-your-existing-plan option while the Moto X and m8 still did.
I just got one from best buy and one from Amazon. I swapped the sim cards between the devices, activated online and still have unlimited on both lines so far.
Sent from my HTC6535LVW using XDA Free mobile app
I have no idea how they're still allowing this to happen, yet are closing other loopholes like having extra lines for dummy phones. It seems like it shouldn't even be a thing. Can't Verizon just get the info from best buy when someone buys a phone at subsidized rate and then make the change on their end? Likewise, when a phone gets returned Verizon would restore the previous plan.
It must not be that simple, because if so it would have been long resolved by now. I'm definitely not complaining as I still have unlimited and hope this loophole is still around next year but I guess I'm worried it won't be. It seems too obvious for them to fix.
Echo5Kilo said:
I bought my last two phones off of Swappa. Still rolling strong with Unlimited Data here.
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Ditto to Swappa, 2nd phone from there now and both good so far. New phone requires a NanoSim, old phone has MicroSim. The new phone came rooted with custom rom, and I didn't want to take it in to show the Verizon tech, so I got on Verizon Live Chat, they are mailing me a NanoSim. Also ordered a Nano to MicroSim adapter off Amazon so I can switch between phones if I want.
And yes I know I could have cut my MicroSim down, but figured I'd be safe and wait 2 days for a new sim.